Exterior

Opiniones de Crowne Plaza Athens City Centre, an IHG Hotel

5 out of 5
Crowne Plaza Athens City Centre, an IHG Hotel
50 Michalacopoulou Street, Athens, Attiki

Opiniones

8.6

Excelente

Puntuación de 10, es decir, Excelente. Basada en 209 de 441 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 171 de 441 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 47 de 441 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 10 de 441 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 4 de 441 opiniones" "

9.0/10

Limpieza

8.8/10

Servicio y personal

8.4/10

Servicios

8.6/10

Condiciones de la propiedad

8.2/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Francisco Javier

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Hotel muy agradable con una pequeña piscina. Desayuno muy bueno. Cerca del centro, con una parada de metro muy cerca y muy bien comunicado.
Se hospedó 2 noches en agosto de 2022
Respuesta de Emmanouella Moussama, el 19 ago. 2022
Dear Francisco Javier, Thank you for kind remarks and your 5 star review!! We are happy to learn your appreciation of our staff and facilities. Your personal recommendation means the world to us! Thank you for choosing our Crowne Plaza Athens City Centre and we look forward to welcoming you again in the near future! Kind Regards,Emmanouella MoussamaExperience and Communication Director

10/10 Excelente

Nuria

Se hospedó 1 noche en agosto de 2022
Respuesta de Emmanouella Moussama, el 8 ago. 2022
Dear Nuria, Thank you for your choosing our Crowne Plaza Athens City Centre and for your great review! We look forward to welcoming you again in the near future! Kind Regards, Emmanouella Moussama Experience and Communication Director

6/10 Aceptable

Cliente verificado

Le gustó: Limpieza y servicio y personal
Se hospedó 1 noche en octubre de 2019

10/10 Excelente

Alicia

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Muy recomendable, pero no tan céntrico
Personal muy amable. Fantástico desayuno por variedad y calidad
Se hospedó 1 noche en noviembre de 2018
Respuesta de Emmanouella Moussama, el 5 nov. 2018
Dear Alicia, Thank you for taking the time and reviewing our hotel and for your kind comments! We are glad to know that you had a wonderful time and learn your appreciation about our staff and facilities! We look forward to welcoming you again in the near future! Kind Regards, Emmanouella Moussama Experience and Communication Director

8/10 Bueno

Rene, Cancun

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great Hotel
Great hotel location, nearby restarurants, walking distance to attractions. Rooms seem to be old, but confortable. Everybody was hopeful and the wifi amazing.
Se hospedó 1 noche en agosto de 2017
Respuesta de Emmanouella Moussama, el 31 ago. 2017
Dear Rene, Thank you for taking the time to review our hotel and for your kind comments. We are happy to hear that you appreciated our location and that your enjoyed our beautiful Athens. We are also happy to hear that our staff made you feel at home and that you stayed well connected! We have noted your comments on the décor, We will of course take them on board when we will have the opportunity to refurbish. We look forward to welcoming you again in the near future! Kind Regards, Emmanouella Moussama Experience and Communication Director

10/10 Excelente

Felipe

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en agosto de 2017

10/10 Excelente

Margarita

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
El hotel está muy bien ubicado
El hotel está en una buenazona residencial muy cerca del metro de Megaro Musiki,5mis en taxi del centro. La habitación muy cómoda, limpia y el personal del hotel muy disponible y educado.
Se hospedó 3 noches en junio de 2017
Respuesta de Emmanouella Moussama, el 26 jun. 2017
Dear Margarita, Thank you for taking the time and reviewing our hotel and for your kind comments! We are glad to know that you had wonderful time and learn your appreciation about our staff and facilities! Looking forward to welcome you again in our hotel, I remain, Sincerely Yours, Emmanouella Moussama Experience and Communication Director

8/10 Bueno

Pedro Horacio

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Muy bien la estancia!?, ubicado y buen precio.
Muy buena!!, bien ubicado y precio.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
muy buena lastima que hay 2 tables dance uno al otro lado del hotel y le baja la categoria.

10/10 Excelente

Kathy

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The staff is very friendly and accommodating.
Se hospedó 1 noche en abril de 2024
Respuesta de Emmanouela Moussama, el 29 abr. 2024
Dear Kathy, Thank you for choosing to stay with us and for sharing your wonderful experience. We appreciate your five-star rating and hope to welcome you back on your next trip to the area.Kind Regards,Emmanouella MoussamaExperience and Communication Director

10/10 Excelente

Erwin

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Walking distance to hop on - hop off bus , amazing staff and delicious breakfast
Se hospedó 2 noches en marzo de 2024
Respuesta de Emmanouela Moussama, el 22 mar. 2024
Dear Erwin, Thank you for your choosing our Crowne Plaza Athens City Centre and for your lovely comments! We look forward to welcoming you again in the near future! Kind Regards,Emmanouella MoussamaExperience and Communication Director

8/10 Bueno

BONGJU

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 8 noches en enero de 2024
Respuesta de Emmanouella Moussama, el 26 ene. 2024
Dear BONGJU,Thank you for taking the time to share your experience at our hotel. We appreciate your good rating and your feedback. We're glad to hear that you enjoyed your stay with us and hope to welcome you back on your next trip to the area.

8/10 Bueno

Cliente verificado

Viaje de negocios
Le gustó: Servicio y personal y condiciones de la propiedad
조용하고 편안함
조용하고 많이 붐비지않아 좋습니다
Se hospedó 4 noches en diciembre de 2023
Respuesta de Emmanouella Moussama, el 10 ene. 2024
Dear Traveler, Thank you for taking the time to share your experience at our hotel. We appreciate your good rating and your feedback. We're glad to hear that you enjoyed your stay with us and hope to welcome you back on your next trip to the area.Kind Regards,Emmanouella MoussamaExperience and Communication Director

8/10 Bueno

Christopher

Se hospedó 1 noche en noviembre de 2023
Respuesta de Emmanouella Moussama, el 24 nov. 2023
Dear Christopher, Thank you for taking the time to share your experience at our hotel. We appreciate your 8/10 rating and your feedback. We're glad to hear that you enjoyed your stay with us and hope to welcome you back on your next trip to the area.Kind Regards,Emmanouella MoussamaExperience and Communication Director

8/10 Bueno

Rhonda

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
It was ok.
Se hospedó 2 noches en octubre de 2023
Respuesta de Emmanouella Moussama, el 19 oct. 2023
Dear Rhonda, Thank you for taking the time to leave us a review. We're glad to see you rated your stay 4 out of 5 stars and appreciate your feedback. While we're pleased to know your experience was satisfactory, we aim to exceed "okay" and provide exceptional experiences for our guests. We welcome any specific feedback on how we can enhance our services to make your next stay even better. Looking forward to welcoming you back soon.Kind Regards,Emmanouella MoussamaExperience and Communication Director

4/10 Malo

Ali ihsan

Viaje de negocios
No le gustó: Limpieza y condiciones de la propiedad
Disappointed
Breakfast was weak, restaurant had bad smell, gym room is old and lack of equipments and some of them were broken
Se hospedó 2 noches en septiembre de 2023
Respuesta de Emmanouella Moussama, el 2 oct. 2023
Dear Ali Ihsan,We are genuinely sorry to hear about your experience with our amenities and services. We apologize that our breakfast selection did not meet your expectations, and for any inconvenience caused by the odour in our restaurant and the condition of our gym. We take this feedback seriously and are working diligently to address these issues to enhance the overall guest experience.We're committed to ongoing improvements and will be taking steps to enhance the quality of our breakfast offerings, ensure a pleasant dining atmosphere, and upgrade our fitness facilities. We aim to provide excellent service and facilities for all our guests, and your insights are invaluable in this effort.We really hope that you will continue choosing our Crowne Plaza Athens City Centre for your future travel needs.Kind Regards,Emmanouella MoussamaExperience and Communication Director

10/10 Excelente

Anika

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en septiembre de 2023
Respuesta de Emmanouella Moussama, el 4 oct. 2023
Dear Anika,Thank you for choosing to stay with us and for sharing your wonderful experience. We appreciate your five-star rating and hope to welcome you back on your next trip to the area.Kind Regards,Emmanouella MoussamaExperience and Communication Director

10/10 Excelente

donna

Se hospedó 1 noche en septiembre de 2023
Respuesta de Emmanouella Moussama, el 20 sept. 2023
Dear Donna, Thank you for choosing to stay with us and for sharing your wonderful experience. We appreciate you top rating and hope to welcome you back on your next trip to the area.Kind Regards,Emmanouella MoussamaExperience and Communication Director

8/10 Bueno

Yasushi

Se hospedó 6 noches en septiembre de 2023
Respuesta de Emmanouela Mousama, el 18 sept. 2023
Dear Yasushi, Thank you for taking the time to share your experience at our hotel. We appreciate your four-star rating and your feedback. We're glad to hear that you enjoyed your stay with us and hope to welcome you back on your next trip to the area.Kind Regards,Emmanouella MoussamaExperience and Communication Director

10/10 Excelente

Elizabeth

Viaje en pareja, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Ver clean
Se hospedó 2 noches en septiembre de 2023
Respuesta de Emmanouella Moussama, el 14 sept. 2023
Dear Elizabeth, Thank you for choosing to stay with us and for sharing your wonderful experience. We appreciate your five-star rating and hope to welcome you back on your next trip to the area.Kind Regards,Emmanouella MoussamaExperience and Communication Director

6/10 Aceptable

Steven

Se hospedó 1 noche en agosto de 2023
Respuesta de Emmanouella Moussama, el 11 sept. 2023
Dear Steven, Thank you for sharing your feedback with us. We appreciate your three-star rating and hope to have the opportunity to exceed your expectations on your next visit.Kind Regards,Emmanouella MoussamaExperience and Communication Director

8/10 Bueno

François

Viaje familiar
Le gustó: Limpieza
Se hospedó 4 noches en agosto de 2023
Respuesta de Emmanouella Moussama, el 17 ago. 2023
Dear Francois,Thank you for your choosing our Crowne Plaza Athens City Centre and for your taking the time to rate us! We look forward to welcoming you again in the near future!Kind Regards,Emmanouella MoussamaExperience and Communication Director

10/10 Excelente

Petros

Viaje familiar, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excellent stay. Staff was great. Location is great near the metro line 3 min walk and 5 min ride to the Acropolis. On-site parking and many parking lots near by.
Se hospedó 2 noches en agosto de 2023
Respuesta de Emmanouella Moussama, el 17 ago. 2023
Dear Petros,Thank you for taking the time to review our hotel and your kind comments. We are happy to hear that your overall stay experience was positive and that you found our location convenient. We look forward to welcoming you again in the near future! Kind Regards,Emmanouella MoussamaExperience and Communication Director

6/10 Aceptable

Nikolas

Viaje familiar con niños
Le gustó: Servicio y personal
No le gustó: Limpieza
Staff were really good, they were friendly and welcoming and the breakfast was also good 😊 The hotel itself is a little dated and requires some general updating / refresh. Our biggest issue was the smell in the room which may have been from the toilet. One night it was so intense that we could not sleep. We informed the hotel about this and a person was sent to sanitise the toilet. This helped for a little while but the oder returned ☹️
Se hospedó 3 noches en agosto de 2023
Respuesta de Emmanouella Moussama, el 9 ago. 2023
Dear Nikolas, Firstly, thank you for taking the time to share your feedback regarding your recent stay with us. We're glad to hear that you appreciated our friendly and welcoming staff, as well as the breakfast offerings.However, I'm genuinely sorry to hear about the issues you experienced regarding the room's odor, especially as it impacted your comfort and sleep quality. I understand how important a fresh and pleasant environment is for our guests, and I sincerely apologize for the inconvenience you faced. While we made an attempt to address it during your stay, it's evident that our resolution was not long-lasting.Please be assured that we are taking your feedback seriously and will be investigating the root cause of the issue to ensure that it's fully resolved and doesn't recur in the future. As for the hotel's decor and facilities, we genuinely appreciate your observation and will consider it as we make plans for future updates and renovations.Your feedback is invaluable, and we hope that we can have the opportunity to better serve you on your next visit. Kind Regards,Emmanouella MoussamaExperience and Communication Director

6/10 Aceptable

Mélissa

Le gustó: Servicio y personal
Se hospedó 4 noches en julio de 2023
Respuesta de Emmanouella Moussama, el 7 ago. 2023
Dear Melissa,Thank you for sharing your feedback with us. We appreciate your three-star rating and hope to have the opportunity to exceed your expectations on your next visitKind Regards,Emmanouella MoussamaExperience and Communication Director

10/10 Excelente

Clyde

Se hospedó 3 noches en julio de 2023
Respuesta de Emmanouella Moussama, el 2 ago. 2023
Dear Clyde, Thank you for choosing to stay with us and for sharing your wonderful experience. We appreciate your great rating and hope to welcome you back on your next trip to the area.Thank you for your feedback on your recent stay. We're glad to hear that our proximity to the airport and our shuttle service were beneficial for your travel plans.We understand your concerns about the dated layout and condition of our carpets. We strive to provide a high-quality experience for all our guests, and your feedback helps us identify areas where we need to improve. We assure you that we're working on updating our facilities and addressing cleanliness issues to better serve our guests.Kind Regards,Emmanouella MoussamaExperience and Communication Director

10/10 Excelente

Peter

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great hotel
Se hospedó 2 noches en julio de 2023
Respuesta de Emmanouella Moussama, el 28 jul. 2023
Dear Peter,Thank you for taking the time and reviewing our hotel and for your kind comments! We are glad to know that you had a wonderful time and learn your appreciation about our staff and facilities!We look forward to welcoming you again in the near future!Kind Regards,Emmanouella MoussamaExperience and Communication Director

10/10 Excelente

Ilan

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Fint hotell med hyggelig ansatte og fin beliggenhet 👍 Dyr frokost, men et vesentlig billigere alternativ vegg-i-vegg…
Se hospedó 1 noche en julio de 2023
Respuesta de Emmanouella Moussama, el 26 jul. 2023
Dear Ilan, Thank you for your choosing our Crowne Plaza Athens City Centre and for your lovely comments! We look forward to welcoming you again in the near future! Kind Regards,Emmanouella MoussamaExperience and Communication Director

10/10 Excelente

Jorge

Se hospedó 2 noches en julio de 2023
Respuesta de Emmanouella Moussama, el 24 jul. 2023
Dear Jorge, Thank you for choosing to stay with us and for sharing your wonderful experience. We appreciate your perfect rating and hope to welcome you back on your next trip to the area.

10/10 Excelente

jose

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Very clean and accessible to dining locales within walking distance
Se hospedó 2 noches en julio de 2023
Respuesta de Emmanouella Moussama, el 20 jul. 2023
Dear Jose,Thank you for kind remarks and your 5 star review!! We are happy to learn your appreciation of our staff and facilities. Your personal recommendation means the world to us! Thank you for choosing our Crowne Plaza Athens City Centre and we look forward to welcoming you again in the near future! Kind Regards,Emmanouella MoussamaExperience and Communication Director

10/10 Excelente

jose

Se hospedó 1 noche en julio de 2023
Respuesta de Emmanouella Moussama, el 7 ago. 2023
Dear Jose, Thank you for choosing to stay with us and for sharing your wonderful experience. We appreciate your five-star rating and hope to welcome you back on your next trip to the area.Kind Regards,Emmanouella MoussamaExperience and Communication Director

10/10 Excelente

Alexandra

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en julio de 2023
Respuesta de Emmanouella Moussama, el 20 jul. 2023
Dear Alexandra,Thank you for choosing to stay with us and for sharing your wonderful experience. We appreciate your five-star rating and hope to welcome you back on your next trip to the area.

8/10 Bueno

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en julio de 2023
Respuesta de Emmanouella Moussama, el 11 jul. 2023
Dear Traveler, Thank you for your choosing our Crowne Plaza Athens City Centre and for your taking the time to rate us! We look forward to welcoming you again in the near future!Kind Regards,Emmanouella MoussamaExperience and Communication Director

8/10 Bueno

Briana

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
There’s a lot of restaurants nearby and the breakfast is good at the hotel.
Se hospedó 5 noches en julio de 2023
Respuesta de Emmanouella Moussama, el 8 jul. 2023
Dear Briana, Thank you for taking the time to share your experience at our hotel. We appreciate your four-star rating and your feedback. We're glad to hear that you enjoyed your stay with us and hope to welcome you back on your next trip to the area.Kind Regards,Emmanouella MoussamaExperience and Communication Director

2/10 Terrible

Hatem

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Very bad hotel
Se hospedó 3 noches en julio de 2023
Respuesta de Emmanouella Moussama, el 6 jul. 2023
Dear Hatem,Thank you for taking the time to share your feedback about your recent stay at our hotel. We are disappointed to see that you only rated us with one star and that we did not receive any other feedback regarding your experience. We apologize if we fell short of your expectations in any way, and we would like to make things right. We hope that you will consider staying with us again in the future, and we look forward to the opportunity to improve your experience.Kind Regards,Emmanouella MoussamaExperience and Communication Director

10/10 Excelente

Rupa

Se hospedó 1 noche en julio de 2023
Respuesta de Emmanouella Moussama, el 24 jul. 2023
Dear Rupa, Thank you for choosing to stay with us and for sharing your wonderful experience. We appreciate your five-star rating and hope to welcome you back on your next trip to the area.Kind Regards,Emmanouella MoussamaExperience and Communication Director

10/10 Excelente

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excellent & Highly Recommended
The hotel is just great! We felt spoiled and loved the amenities. Everyone was nice and the breakfast buffet was expansive and tasty. We truly were thankful for the plant-based beauty products since we are vegan. The room was comfy and the only improvement would be allowing us to access Netflix through the TV.
Se hospedó 5 noches en junio de 2023
Respuesta de Emmanouella Moussama, el 4 jul. 2023
Dear Traveler, Thank you for your choosing our Crowne Plaza Athens City Centre and for your lovely comments! We look forward to welcoming you again in the near future! Kind Regards,Emmanouella MoussamaExperience and Communication Director

8/10 Bueno

Amine

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Très bon hôtel. Les chambres sont confortables. Le petit déjeuner est vraiment top. Le rooftop sympa. Le personnel est très agréable. Je recommande
Se hospedó 3 noches en mayo de 2023
Respuesta de Emmanouella Moussama, el 15 jun. 2023
Dear Amine, Thank you for your choosing our Crowne Plaza Athens City Centre and for your lovely comments! We look forward to welcoming you again in the near future! Kind Regards,Emmanouella MoussamaExperience and Communication Director

10/10 Excelente

Darcy, Hanover

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The Bellhop Harry was great! Helene at the front desk was amazing. All the other staff were fantastic too. I would highly recommend staying here.
Se hospedó 2 noches en junio de 2023
Respuesta de Emmanouella Moussama, el 13 jun. 2023
Dear Darcy, Thank you for kind remarks and your 5 star review!! We are happy to learn your appreciation of our staff and facilities. Your personal recommendation means the world to us! Thank you for choosing our Crowne Plaza Athens City Centre and we look forward to welcoming you again in the near future! Kind Regards,Emmanouella MoussamaExperience and Communication Director

10/10 Excelente

Ana

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 4 noches en mayo de 2023
Respuesta de Emmanouella Moussama, el 8 jun. 2023
Dear Ana,Thank you for choosing to stay with us and for sharing your wonderful experience. We appreciate your 10/10 rating and hope to welcome you back on your next trip to the area.

6/10 Aceptable

Mark

Viaje familiar
Le gustó: Comodidad de las habitaciones
No le gustó: Condiciones de la propiedad
Se hospedó 2 noches en mayo de 2023
Respuesta de Emmanouella Moussama, el 31 may. 2023
Dear Mark,Thank you for your choosing our Crowne Plaza Athens City Centre and for your taking the time to rate us! We look forward to welcoming you again in the near future!Kind Regards,Emmanouella MoussamaExperience and Communication Director

8/10 Bueno

Carol

Viaje en grupo, Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Nice place, we were able to either walk or take train to most places easily from hotel.
Se hospedó 2 noches en mayo de 2023
Respuesta de Emmanouella Moussama, el 31 may. 2023
Dear Carol,Thank you for your choosing our Crowne Plaza Athens City Centre and for your kind comments! We are happy to hear that you enjoyed our location. We look forward to welcoming you again in the near future! Kind Regards,Emmanouella MoussamaExperience and Communication Director

8/10 Bueno

Cliente verificado

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en mayo de 2023
Respuesta de Emmanouella Moussama, el 15 may. 2023
Dear Traveler, Thank you for taking the time to share your experience at our hotel. We appreciate your good rating and your feedback. We're glad to hear that you enjoyed your stay with us and hope to welcome you back on your next trip to the area.

8/10 Bueno

Nasreen

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very neat and clean, friendly staff. Dinner men could be better.
Se hospedó 5 noches en marzo de 2023
Respuesta de Emmanouella, el 29 mar. 2023
Dear Narseen,Thank you for taking the time to review our hotel and for your kind comments! We are happy to learn your appreciation of our staff! On the other hand, we are sorry to read your concerns about the quality of the food. We have discussed the points you raised with our General Manager and our Executive Chef and as a result, we are confident they will take the necessary steps to continue to improve their services and quality.Kind Regards, Emmanouella MoussamaExperience and Communication Director

10/10 Excelente

Clifton

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Very clean
Se hospedó 2 noches en marzo de 2023
Respuesta de Emmanouella Moussama, el 17 mar. 2023
Thank you for your choosing our Crowne Plaza Athens City Centre and for your kind comments! We look forward to welcoming you again in the near future!

6/10 Aceptable

Popa

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios
It's an average hotel. In 2-4 years, it would require improvements. I received a camera that I was not satisfied with. I gave up on other hotels to test it, but I don't think I will choose this option again. All in all, it's not bad, but they didn't hit me with the camera at all.
Se hospedó 3 noches en febrero de 2023
Respuesta de Fallieras Nikos, el 21 feb. 2023
Dear PopaThank you for choosing Crowne Plaza and for taking the time to provide feedback about your experience at Crowne Plaza ATHENS - CITY CENTRE.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.

8/10 Bueno

Easence, Bronx

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I stood here on a solo trip in August for a week. There are a lot of restaurants and other stores near by in walking distance. There’s also a starbucks 5 minutes away. One of the front desk men named Kosts was not friendly / inviting. Not good customer service at all. I asked him to give me a phone call to let me know if I could extend my stay an extra day and he never called. Then saw me the next morning and check out and looked down the whole time also never said “bye” or “thank you for staying with us”. or any farewell. Everyday prior to that he was just very cold. Nikos was very very nice. His customer service was superb. Very friendly. The room are a little drab. I think the room need more culture to make it look alive . The bathroom believe it or not was the most aesthetically pleasing. Id give this hotel a 7/10. Oh and the door men were excellent. They helped me a lot of time in the morning when I needed my dress zipped up or help putting on a necklace lol! Struggles of a solo traveler.
Respuesta de Emmanouella Moussama, el 8 dic. 2022
Dear Easence, Thank you for taking the time to write such a detailed review and your kind comments. We are happy to hear that your overall stay experience was positive. We are happy to hear that most of our staff met your expectations. We are also happy to hear that you appreciated our bathroom aesthetics. We look forward to welcoming you again in the near future!Kind Regards,Emmanouella MoussamaExperience and Communication Director

10/10 Excelente

Piotr

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Biz Hotel in Athens
Comfortable biz hotel, well located , nearby Metro st. Professional service.
Se hospedó 1 noche en noviembre de 2022
Respuesta de Front Desk, el 15 nov. 2022
Dear mr. Piotr ,Thank you very much for your review. We hope to see you again on one of your travels.

4/10 Malo

Meir

Viaje en grupo
Le gustó: Servicio y personal
The rooms are old style, the rooms need a thorough renovation, the price is expensive compared to hotels in the area. The breakfast was good and varied
Se hospedó 1 noche en noviembre de 2022
Respuesta de Front Desk , el 15 nov. 2022
Dear Mr.Meir,First of all we apologize, if your experience did not live up to your expectations and we are very sorry to hear that your stay was not as positive as the others who reported on this site. We know that every stay is different and we always take seriously every feedback. Kind Regards Front Desk Staff