8/10
We chose this place because we wanted to be near the airport for an early morning departure and have two bathrooms. The pool was a nice option for the kids, too. It checked those boxes. I booked this nearly 4 months in advance and emailed to confirm there are two bathrooms. They confirmed yes and also stated “We also upgraded you with a big private jacuzzi.” I said great and thank you. When we checked in the owners said in front of the kids that the jacuzzi room would be an additional $30/day. The kids got excited, my partner thought if we didn’t pay others would use it, so he paid. In my exhaustion I didn’t put everything together. When I went back I looked at the email from 4 months earlier, I saw there was no reference to additional fees and emailed the management about it. They approached me at the pool (not in writing) and said there was always a fee and said there was miscommunication as English isn’t their first language. I see it as they didn’t even try to write a sentence about it, and they should be clear about additional fees in writing.
One of bathroom showers also leaked water on the floor and had a faint septic smell, so the management should look into it.
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Se hospedó 2 noches en junio de 2025
