Recepción

Opiniones de Best Western Gwinnett Center Hotel

2.5 out of 5
Best Western Gwinnett Center Hotel
3670 Shackleford Rd, Duluth, GA

Opiniones

8.8

Excelente

Puntuación de 10, es decir, Excelente. Basada en 593 de 1002 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 269 de 1002 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 70 de 1002 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 28 de 1002 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 42 de 1002 opiniones" "

8.8/10

Limpieza

9.2/10

Servicio y personal

8.6/10

Servicios

8.6/10

Condiciones de la propiedad

8.6/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Jesus

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Is very good
Se hospedó 1 noche en marzo de 2024
Respuesta de Guest Services, el 10 mar. 2024
Jesus, Thank you for having stayed with us. We are so happy that you felt that your stay with us was "very good". We hope that you had a chance to enjoy our hot breakfast while you were with us. Do come again!!

10/10 Excelente

Joaquin

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Todo muy bien 👌👌👌
Se hospedó 1 noche en noviembre de 2023
Respuesta de Guest Services, el 20 nov. 2023
Dear Joaquin,We are so gad that you felt everything was good. And thank you for the rating of 5 out of 5. We hope that you will consider us your home when you are in the Atlanta area.

10/10 Excelente

WILSON ROMEO

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Miy bueno
Se hospedó 2 noches en septiembre de 2023
Respuesta de Guest Services, el 11 sept. 2023
Muchas gracias para haber quedado con nosotros. Regrese en el futuro!

10/10 Excelente

Erickneis

Se hospedó 3 noches en abril de 2023
Respuesta de Guest Services, el 4 may. 2023
Thank you so much for your rating of 5 out of 5. We are so glad you stayed with us and we hope that you will return in the near future.

10/10 Excelente

Blanca

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
El hotel es muy limpio y renovado
Se hospedó 3 noches en septiembre de 2022
Respuesta de Guest Services, el 22 sept. 2022
Blanca, Muchas Gracias por haber quedadose con nosotros.

2/10 Terrible

CARLOS

Viaje de negocios
No le gustó: Limpieza
Tenia chinches mi habitación, y me picaron los pies y espalda!!😒😞😳
Se hospedó 3 noches en julio de 2022
Respuesta de Guest Services, el 31 jul. 2022
Carlos, We are so sorry about your unfortunate experience. We inspect our rooms before every rental AND we continually spray in our rooms and even have a professional service that comes regularly for that. SO, we are so sorry for your experience.

10/10 Excelente

Marcos

Se hospedó 1 noche en junio de 2022
Respuesta de General Manager, el 25 jun. 2022
Dear Marcos, Thank you for your rating of 10 out of 10. We hope that you had a chance to enjoy our salt water pool while you were with us and of course, our hot breakfast. Do come again!

2/10 Terrible

Yosleny

Le gustó: Limpieza y condiciones de la propiedad
No le gustó: Servicio y personal y servicios
Se hospedó 1 noche en mayo de 2022

10/10 Excelente

Nayleth

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excelente
Excelente servicio y limpio
Se hospedó 1 noche en mayo de 2022
Respuesta de General Manager, el 9 may. 2022
Nayleth, Thank you for your 10 out fo 10 rating. We are so happy that you feel we gave you excellent service. Do come again.

10/10 Excelente

Nohemi

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Todo estuvo perfecto
Se hospedó 1 noche en octubre de 2021
Respuesta de General Manager, el 28 oct. 2021
Nohemi, Thank you so much for your nice comment. We are glad that you felt everything was perfect. Do please return.

10/10 Excelente

Everardo

Se hospedó 1 noche en septiembre de 2021

10/10 Excelente

MANUEL AMEHED

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Buen Hotel, limpio y comodo.
Se hospedó 1 noche en agosto de 2021
Respuesta de General Manager, el 23 ago. 2021
Manuel, Gracias. Regrese en el futuro!

8/10 Bueno

david

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en junio de 2021
Respuesta de General Manager, el 8 jun. 2021
Dear David, Thank you for staying with us. We hope that you enjoyed our crystal blue pool.

8/10 Bueno

Cliente verificado

Se hospedó 1 noche en mayo de 2021
Respuesta de General Manager, el 8 jun. 2021
Dear Anonymous, Thank you for staying with us. We trust that you enjoyed all the channels that we have in our rooms, on our flat screen televisions. Do come again.

8/10 Bueno

Cliente verificado

Viaje en pareja
Le gustó: Limpieza y servicio y personal
El desayuno es muy limitado y mi habitación tenía ciertos detalles en las paredes con la pintura. Personal muy amable y el resto de la estadía fue excelente.
Se hospedó 1 noche en mayo de 2021
Respuesta de General Manager, el 18 may. 2021
Muchas Gracias por quedarse con nosotros.

10/10 Excelente

Luisa

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Perfecto pr descansar
Gran hotel, sencillo pero muy cómodo para tener una estancia tranquila y con lo necesario. El personal muy amable y ls instalaciones justs para todo lo necesario. WiFi, piscina, vending, computadores, buen desayuno. Lo recomiendo totalmente.
Se hospedó 3 noches en abril de 2021
Respuesta de General Manager, el 9 may. 2021
Dear Luisa, Thank you and your family for having stayed with us. We appreciate it and wish you the very best, there in Colombia. Do come again.

6/10 Aceptable

Cliente verificado

Le gustó: Limpieza y condiciones de la propiedad
Se hospedó 1 noche en marzo de 2021
Respuesta de General Manager, el 28 mar. 2021
Thank you for having stayed with us. We hope that you enjoyed our buffet breakfast. Do come again!

10/10 Excelente

Juan

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excelente servicio
Se hospedó 3 noches en febrero de 2021
Respuesta de General Manager, el 21 feb. 2021
Thank you Juan, for staying with us. We hope you will return in the future.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en noviembre de 2020
Respuesta de General Manager, el 15 dic. 2020
Dear Anonymous, Thank you for rating us a 5 out of 5. We really appreciate it and we hope you will return in the near future.

10/10 Excelente

Leonardo

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Lo recomiendo
Excelente todo
Se hospedó 3 noches en enero de 2019
Respuesta de General Manager, el 16 ene. 2019
Thank you for having stayed with us and for the rating of 10 out of 10. We wish you well in your travels. Best Western Gwinnett Center Hotel

2/10 Terrible

Cliente verificado

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Mal
Mal
Se hospedó 2 noches en noviembre de 2018
Respuesta de General Manager, el 12 nov. 2018
Dear Anonymous, We are so sorry you weren't happy here. But we wish you well in your future travels. Best Western Gwinnett Center Hotel

10/10 Excelente

Jianhui

Viaje en grupo, Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
good
Se hospedó 1 noche en abril de 2024
Respuesta de Guest Services, el 20 abr. 2024
Jianhui,Thank you for having stayed with us and or having given us a rating of 5 out of 5. We hope you'll come again.

8/10 Bueno

Young, Hanover

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en abril de 2024
Respuesta de Guest Services, el 20 abr. 2024
Dear Young, It was a pleasure to have you stay at our hotel and we hope that you had a chance to explore the area with its plethera of shops and restaurants. Do come again.

8/10 Bueno

Erick, Charlotte

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great location & quiet area. Price reasonable. Great staff. Nice breakfast.
Se hospedó 1 noche en abril de 2024
Respuesta de Guest Services, el 18 abr. 2024
Thank you for having stayed with us, Erick. We are delighted that you liked the location,price, staff AND breakfast. So come again.

10/10 Excelente

shannon

Le gustó: Limpieza y servicios
Location
Se hospedó 2 noches en abril de 2024
Respuesta de Guest Services, el 15 abr. 2024
Dear Shannon, Thank you for rating us 5 out of 5. You are so correct that we have a great LOCATION. Indeed, we are surrounded by shops, restaurants and malls. We are also just one block off of the interstate and just 20 minutes from Downtown Atlanta. Thank you so much for having stayed with us.

10/10 Excelente

Cindy

Viaje en grupo, Viaje en pareja, Viaje familiar, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great place very clean. Great hospitality front desk great manager. John is wonderful. Help me with everything where I was saying there.
Se hospedó 1 noche en abril de 2024
Respuesta de Guest Services, el 15 abr. 2024
Cindy,Thank you for your long visit with us. We are so glad that you feel that our hotel is "very clean". We DO have a GREAT housekeeping department. We appreciate YOU.

10/10 Excelente

Sandeep

No le gustó: Limpieza
Se hospedó 1 noche en abril de 2024
Respuesta de Guest Services, el 15 abr. 2024
Dear Sandeep, Thank you for your kind rating of 5 out of 5. We hope that you had a chance to enjoy the many attractions very near us, such as the gorgeous BAPS Temple, made from white marble. It is just down the road.Thank you for having stayed with us.

10/10 Excelente

LaShaka

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios
The hotel could use a bit of an upgrade because the shower was old & kind of rusty but everything was clean
Se hospedó 1 noche en abril de 2024
Respuesta de Guest Services, el 10 abr. 2024
Dear LaShaka,We are so glad that you felt "everything was clean". And thank you for giving us a rating of 5 out of 5. Do come again.

10/10 Excelente

Jasmine

Se hospedó 1 noche en marzo de 2024

10/10 Excelente

Maria

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Easy check in and check out. Very kind employees. Nice breakfast convenient to eat there and to go. Very clean. Delicious Indian food nearby!
Se hospedó 1 noche en marzo de 2024
Respuesta de Guest Services, el 13 abr. 2024
Dear Maria, Thank you for your nice rating of 5 out of 5. We are so glad that you feel that we have "very kind employees". And you are absolutely correct that there is "delicious Indian food nearby". In fact, there is a large Indian mall down the road, as well as several Indian restaurants, one just behind the hotel. We hope that you will return in the future.

10/10 Excelente

Jennifer

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Everyone was very professional and friendly! 10/10
Se hospedó 2 noches en abril de 2024
Respuesta de Guest Services, el 8 abr. 2024
Dear Jennifer, Thank you so much for rating us a 10 out of 10. We really appreciate that and we are so happy that you feel that "everyone was very professional and friendy!". Do please consider us your home when you are in the Atlanta area.

4/10 Malo

Todd

No le gustó: Condiciones de la propiedad
Fairly clean but definitely old property. Needs renovating!!
Se hospedó 1 noche en marzo de 2024
Respuesta de Guest Services, el 3 abr. 2024
Todd,Thank you for staying with us. We installed new carpet and new furniture just year before last. We are so sorry that you feel we need to renovate. But we wish you well in your future travels. Do come again.

10/10 Excelente

Cindy

Viaje en grupo, Viaje en pareja, Viaje familiar, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I feel very safe I’ve been here for a while John the manager is great. Even the lady that comes on the weekends. I forgot her name but she is great. Also very kind service with a smile room very clean cleaning service great.
Se hospedó 1 noche en marzo de 2024
Respuesta de Guest Services, el 31 mar. 2024
Dear CindyWe have been happy to have you and your daughter here with us and we are so glad that you feel "safe" and that your room is "very clean". We VALUE you.

10/10 Excelente

JAMES

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great location, friendly staff, & cleanliness
Se hospedó 2 noches en marzo de 2024
Respuesta de Guest Services, el 8 abr. 2024
Dear James,Thank you for your rating of 5 out of 5. You are very right: We ARE in a "great location", with malls, shops and restaurants all around us. We sit right at the entrace of Little Korea so in addition to regular shops and restaurants, there are many Asian places, as well. We hope that you will consider us your home when you are in the Atlanta area.

8/10 Bueno

Wenny

Se hospedó 2 noches en marzo de 2024
Respuesta de Guest Services, el 29 mar. 2024
Dear Wenny,Thank you for having stayed with us. We VALUE you and hope that you will return in the future.

10/10 Excelente

Malcolm

Se hospedó 1 noche en marzo de 2024
Respuesta de Guest Services, el 13 abr. 2024
Dear Malcolm,Thank you for your nice rating of 5 out of 5. We hope that you had a chance to visit the two malls just down the road, while you were here. And of course, all the delicious restaurants all around the hotel, specifically the two just across the street. We hope that you will consider us your home when you are in the Atlanta area. Do come again.

8/10 Bueno

Michael

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Clean rooms and close to nice restaurants
Se hospedó 2 noches en marzo de 2024
Respuesta de Jonathan, el 20 mar. 2024
Dear Michael,Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that you enjoyed your stay at Best Western.It was our pleasure to have you as our guest, and we're delighted to know that we provided you with a comfortable and enjoyable stay. Ensuring our guests' satisfaction is our top priority, and your kind words reaffirm that we are meeting that goal.We take great pride in being a place where guests can relax and unwind, and we're glad that we could contribute to making your visit memorable. Your appreciation means the world to us, and we hope to have the pleasure of welcoming you back in the near future.If there is anything we can do to make your next stay even more enjoyable, please do not hesitate to let us know. We look forward to the opportunity to host you again soon!Warm regards,Jonathan BellangerFront Office Manager Best Western Gwinnett Center

4/10 Malo

yong kun

Se hospedó 4 noches en marzo de 2024
Respuesta de Guest Services, el 12 mar. 2024
Dear Yong Kun, We want to thank you for having stayed with us and we wish you well in your future travels.

8/10 Bueno

Robert

Se hospedó 2 noches en marzo de 2024
Respuesta de Guest Services, el 11 mar. 2024
Dear Robert, We appreciate SO MUCH, you having stayed with us. We hope that you had a chance to visit some of the shops and restaurants surrounding our hotel. Do consider us your home when you are in the Atlanta area.

10/10 Excelente

Mykola

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Nice
Se hospedó 1 noche en febrero de 2024
Respuesta de Guest Services, el 27 feb. 2024
Dear Mykola, Thank you for your rating of 5 out of 5. We really appreciate it but we so more appreciate you having stayed with us. We hope that while you were with us, you had a chance to have breakfast in our breakfast room and to have experienced some of the restaurants around us. Once again, thank you for being our guest.

10/10 Excelente

Carlton

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great welcome by front desk!
Se hospedó 1 noche en febrero de 2024
Respuesta de Guest Services, el 14 feb. 2024
Dear Carlton, We are so glad that you felt welcomed by our front office staff and we appreciate you having stayed with us. Do please consider us your home, when you are in the Atlanta area.

8/10 Bueno

Christianna

Viaje familiar con niños
Le gustó: Limpieza y condiciones de la propiedad
Breakfast wasn’t good but it was clean, quiet & safe. Staff was okay!
Se hospedó 3 noches en febrero de 2024
Respuesta de Guest Services, el 13 feb. 2024
Dear Christianna, Thank you for having stayed with us. We wish you well in your future travels.

10/10 Excelente

Putu Sandra

Good
Se hospedó 1 noche en febrero de 2024
Respuesta de Guest Services, el 9 feb. 2024
Dear Putu Sandra, Thank you for your rating o 5 out of 5. We are so happy that you stayed with us and we hope that you will consider us your home when you are in the Atlanta area. We have many malls, shops and restaurants all around the hotel for you to enjoy. Do come again!!

10/10 Excelente

Michael

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The breakfast was great, very clean.
Se hospedó 1 noche en febrero de 2024
Respuesta de Guest Services, el 5 feb. 2024
Dear Michael, Thank you for your rating of 5 out of 5. We are so glad you enjoyed our hot breakfast and that you felt we are clean. Do come again.

10/10 Excelente

Blanca

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Coffee is GREAT!
Se hospedó 1 noche en enero de 2024
Respuesta de Guest Services, el 1 feb. 2024
Dear Blanca,Thank you for your rating of 5 out of 5. We really appreciate it and we are so glad you liked our coffee!! Perhaps you liked our pancakes as well. Do come again.

8/10 Bueno

Allen

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
noisy
The overall stay was good. Unfortunately you could hear hallway noise too easily. We were by the ice maker and could hear when people used it. We also could hear housekeeping in the morning. We even heard people in the halls all night.
Se hospedó 1 noche en enero de 2024
Respuesta de Guest Services, el 26 ene. 2024
Dear Allen,Thank you for staying with us. We appreciate you patronage. Sorry about the other loud happy guests. We wish you well in your future travels.

10/10 Excelente

Jaeseok

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The location was excellent. We wanted to visit Korean restaurants near the place, and it was convenient to go there during our stay. The hotel was clean, and the staff were all kind. Nothing unsatisfactory.
Respuesta de Guest Services, el 22 ene. 2024
Dear Jaeseok, Thank you for your rating of 5 out of 5. You are absolutely correct that our location is excellent. We have many Korean guests at our hotel precisely because we are in "Little Korea" and have so many restaurants and shops around us. We value your communitiy and hope that you will consider us your home when you are in the Atlanta area.

8/10 Bueno

Jeffrey

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios
Se hospedó 1 noche en enero de 2024
Respuesta de Guest Services, el 22 ene. 2024
Dear Jeffrey, Thank you for having stayed with us. We appreciate it so much and we hoped that you had a chance to visit one of the many restaurants surrounding our hotel and that you had our breakfast buffet in the morning. Do come again.

10/10 Excelente

Aydee

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I really enjoy staying here 2nd time and its a great place !
Se hospedó 6 noches en enero de 2024
Respuesta de Guest Services, el 15 ene. 2024
Dear Aydee, Thank you for your rating of 5 out of 5. We really appreciate that and we are so happy that you feel that our hotel is "a great place". Do please consider us your home when you are in the Atlanta area.

10/10 Excelente

Earline

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
I couldn't have asked for a nicer place with excellent front desk help. I was running late, but I called about my reservation and was quickly relieved to find my room would be held. Everything was excellent.
Se hospedó 1 noche en enero de 2024
Respuesta de Guest Services, el 15 ene. 2024
Dear Earline, Thank you so much for your rating of 10 out of 10 and for having stayed with us. We are so glad that you felt that "everything was excellent" and that we have "excellent front desk help". DO please consider us your home when you are in the Atlana area.