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Opiniones de Crowne Plaza Atlanta - Midtown, an IHG Hotel

3.5 out of 5
Crowne Plaza Atlanta - Midtown, an IHG Hotel
590 W Peachtree St NW, Atlanta, GA

Opiniones

6.8
Puntuación de 10, es decir, Excelente. Basada en 374 de 1186 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 219 de 1186 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 244 de 1186 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 184 de 1186 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 165 de 1186 opiniones" "

7.2/10

Limpieza

7.6/10

Servicio y personal

6.8/10

Servicios

7.0/10

Condiciones de la propiedad

7.2/10

Cuidado del medio ambiente

Opiniones

6/10 Aceptable

María Jose, Samborondon

Viaje de negocios, Viaje familiar
Le gustó: Limpieza y servicio y personal
Customer service on the phone is the worst, if you call from your room they'll tell you to wait and leave you hanging. If you talk to them face to face, they are very helpful. The treadmills on the gym don't work. The wifi in the room doesn't work (every day they told me they were fixing it). Location is good, you can walk to main places.
Se hospedó 5 noches en enero de 2024
Respuesta de Jada Sayles , el 3 feb. 2024
We’re so sorry to hear that your experience did not meet our standards. We value our guests feedback and work hard to ensure that similar issues do not occur in the future. We hope to have the chance to welcome you back again soon.

10/10 Excelente

jessika

Viaje familiar
Le gustó: Limpieza y condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2023
Respuesta de Jada Sayles , el 3 feb. 2024
Thank you for sharing your rating of our Hotel.

8/10 Bueno

Lenin

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
El hotel esta super bien ubicado, lo unico que faltaria en la habitacion para ser perfecta es un nevera, el personal poco simpatico
Se hospedó 3 noches en octubre de 2023
Respuesta de Hotel Management , el 30 oct. 2023
We greatly value your feedback as our guest, Lenin, and it is a pleasure to know that you enjoyed your overall stay at our property. Please know that we take comments from our guests seriously, and that your feedback and criticisms will help us improve for your next visit. Thank you again for your review, and we look forward to welcoming you back in the future!

6/10 Aceptable

Luz Angela

Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad
Marihuana smell in my floor. Also there was an event (wedding) and guests were very rude. There was no control in the elevator capacity
Se hospedó 2 noches en octubre de 2023
Respuesta de Hotel Management , el 25 oct. 2023
Thank you so much for taking a moment to share your experience from your recent stay with us, Luz Angela. We will absolutely be discussing your points of concern with our staff. Please accept our sincerest apologies for the poor first impression; your experience is not the norm and is certainly not acceptable at our hotel. It is always of utmost importance to us to ensure that our guests and customers leave the hotel satisfied at all times. We hope that you’ll give us a second chance in the future to make up for the trouble you unfortunately experienced during your stay this time around.

8/10 Bueno

ROBERTO, NUEVO CUSCLATAN

Se hospedó 4 noches en octubre de 2023
Respuesta de Shantrell Ringo , el 11 nov. 2023
Hello Mr. Roberto,Thank you for your recent review. We appreciate your feedback and would like to know what led you to give us a 4 out of 5 rating. This would help us learn from our mistakes and improve our services for future guests. Thank you for your time and response.

2/10 Terrible

yessica

Se hospedó 2 noches en octubre de 2023
Respuesta de Hotel Management , el 25 oct. 2023
Thank you for taking the time to rate our hotel, Yessica. We’re so disappointed to know that your experience did not match your expectations. We hope you will give us another opportunity to better serve you on your next visit to Atlanta - we have no doubt that the next time you would have the wonderful experience that most of our guests have.

6/10 Aceptable

vanessa, Charlotte

Le gustó: Limpieza, servicio y personal, servicios
Lo unico que no estaba abierta la piscina y si habia bastante huéspedes pero la piscina nada cerrada
Respuesta de Hotel Management , el 26 sept. 2023
Thank you for taking a moment to share your experience from your recent stay with us, Vanessa. Please accept my apologies for any inconvenience caused in regards to our pool being closed during your stay. I understand how frustrating this can be, especially on a hot day. Our pool is seasonal and is only opened from May- September 1st. With that being said, I apologize if that was not communicated clearly on our booking sites or by our team. We will utilize this as a teachable moment with the team to ensure we are properly communicating all hours of operations and available amenities with our guests going forward. Thank you again for your review and we hope you will consider staying with us again when your travels bring you back to the Atlanta area.

6/10 Aceptable

Xavier

Viaje familiar
Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad
I like that it was close to an event I attended. I like that there was a starbucks. I like the lobby and I like the staff who helped us. What I didn’t like was that the windows were so dirty, you couldn’t take pictures of the nice view. There was a leak on the toilet and I slipped, luckily I Didn’t got hurt or my companion. I was a little disappointed for my expectations of the hotel.
Se hospedó 1 noche en septiembre de 2023
Respuesta de Shantrell Ringo , el 22 sept. 2023
Hi Madeline,It appears your reservation was marked as a No-Show and you didn't stay at the Crowne Plaza Midtown. Did you book at a different location?

10/10 Excelente

Liliana

Se hospedó 1 noche en julio de 2023
Respuesta de Shantrell Ringo , el 18 ago. 2023
Thank you so much for your 5-star rating.

6/10 Aceptable

Alexandra

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
At least a fridge at the room should be provided, and a microwave at the looby
Se hospedó 3 noches en julio de 2023
Respuesta de Kelly Boyd, Director of Operations, el 18 jul. 2023
Apologies for any inconveniences experienced during your stay.

8/10 Bueno

Hector

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Awesome
Se hospedó 3 noches en junio de 2023
Respuesta de Kelly Boyd, Director of Operations, el 4 jul. 2023
Thank you.

10/10 Excelente

Yadaray

Le gustó: Limpieza
Good
Se hospedó 1 noche en junio de 2023
Respuesta de Kelly Boyd, Dir. of Operations, el 18 jun. 2023
Thank you.

10/10 Excelente

Randy

Viaje en pareja
Le gustó: Limpieza, servicios, condiciones de la propiedad
Lugar seguro y de facil acceso a los sitios de interés de la ciudad. Personal amable.
Respuesta de Kelly Boyd, Director of Operations, el 19 dic. 2022
Thank you.

10/10 Excelente

Jimmy

Le gustó: Limpieza, servicios, condiciones de la propiedad
El hotel queda a solo pasos de la estacion Marta del tren,cerca del CODA donda hay un food court.El area muy tranquila.
Se hospedó 3 noches en noviembre de 2022
Respuesta de Julia, el 25 nov. 2022
Thank you, Jimmy.

8/10 Bueno

FELIX GUILLERMO

Viaje familiar
Le gustó: Limpieza, servicios, condiciones de la propiedad
Buena ubicación. Área segura. Cafetería abierta muy temprano. Buena atención en general.
Se hospedó 4 noches en agosto de 2022
Respuesta de Kelly Boyd, Director of Operations, el 23 ago. 2022
Thank you.

10/10 Excelente

Mario

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I Like that it is centric
Se hospedó 3 noches en junio de 2022
Respuesta de Donel Fernandes, el 14 jun. 2022
Mario, Thank you for recent stay and for taking the time to write a review on our property. I was pleased to read that you enjoyed your stay. Should your travels ever bring you back to the Atlanta area it would be an honor to have you as our guest once more. Regards,

10/10 Excelente

Ruben

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 7 noches en marzo de 2022
Respuesta de Kelly Boyd, Director of Operations, el 29 mar. 2022
Thank you.

8/10 Bueno

YLIZ

Viaje familiar
No le gustó: Limpieza y servicio y personal
Pésima atención
La atención en el Front Desk fue pésima. Les escribí que realizaría el Check In temprano y no lo tomaron en cuenta. La habitación tenía mucho olor a cigarrillo. No le hicieron servicio a la habitación mientras estuve hospedada. Tampoco cambiaron las toallas, se lo pedí a la Housekeeping y me dijo fue que lo solicitara por teléfono. Lo único bueno fue el desayuno. El hotel está muy descuidado para estar en tan buena zona
Se hospedó 2 noches en agosto de 2021
Respuesta de Adrienne, el 5 sept. 2021
Thank you for choosing Crowne Plaza and for taking the time to provide feedback about your experience I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.

10/10 Excelente

Gloria

Se hospedó 1 noche en julio de 2021
Respuesta de Donel Fernandes, el 31 jul. 2021
Gloria, Thank you for your recent stay and for taking the time to write a review on our property. I was pleased to read that you enjoyed your stay. Should your travels ever bring you back to the Atlanta area, it would be an honor to have you as our guest once more. Regards,

10/10 Excelente

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Buen servicio
Se hospedó 4 noches en mayo de 2021
Respuesta de Donel Fernandes, el 30 may. 2021
Anonymous, Thank you for recent stay and for taking the time to write a review on our property. I was pleased to read that you enjoyed your stay. Should your travels ever bring you back to the Atlanta area, it would be an honor to have you as our guest once more. Regards,

8/10 Bueno

Alvin

Viaje en grupo
Le gustó: Limpieza, servicios, condiciones de la propiedad
Overall property is great. Was not happy paying extra for a balcony room but you can't access it. Could have just gotten a regular room.

10/10 Excelente

Fernando, Fort Myers

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Clean
Se hospedó 4 noches en abril de 2024

6/10 Aceptable

Lorena

Viaje familiar
Le gustó: Servicio y personal
No le gustó: Servicios y condiciones de la propiedad
Personnel is amazing, unfortunately the property is old and run down.
Se hospedó 3 noches en abril de 2024

10/10 Excelente

Yessica Alejandra

Viaje de negocios, Viaje familiar
Muy cool
Se hospedó 2 noches en abril de 2024

6/10 Aceptable

Benigno

Viaje en pareja, Viaje familiar
Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad
Sheet were older, head board was stained and ceiling was peeling. The staff and service was excellent, very helpful and prompt to help.
Se hospedó 3 noches en abril de 2024

4/10 Malo

Kristen

Viaje familiar
No le gustó: Servicios y condiciones de la propiedad
The hotel seems super nice when you walk in the lobby, but the room just wasn’t that great. There was blood on our mattress cover. There was no mini fridge and we only had one towel. The ice machine on our floor was broken and it was very hard to get ice in general! You have to use a key for the elevator and I wasn’t able to get to either of the other floors that had ice without a front desk staff member having to help me.
Se hospedó 2 noches en abril de 2024

2/10 Terrible

Bryson

Viaje en pareja
No le gustó: Servicio y personal, servicios, condiciones de la propiedad
The front desk had no intentions of helping us or having good hospitality. Our phone did not work, the wifi code we were given did not work, and we only had one towel
Se hospedó 1 noche en abril de 2024

2/10 Terrible

Larry

Viaje de negocios, Viaje familiar
No le gustó: Servicio y personal
They lost my key fob and car for about an hour. It took them from the time we checked in about mid morning until midnight to get us washcloths that we asked for 4 times. The bathroom floor was very slippery and I could go on but not worth it
Se hospedó 2 noches en abril de 2024
Respuesta de Hotel Management, el 26 abr. 2024
Thank you so much for taking the time to share your experience from your recent stay, Larry. We will absolutely be discussing your points of concern with our staff. Please accept our sincerest apologies for the poor first impression; your experience is not the norm and is certainly not acceptable at our hotel. It is always of utmost importance to us to ensure that our guests depart the hotel satisfied at all times. We hope that you’ll give us a second chance in the future to make up for the trouble you unfortunately experienced during your stay this time around.

2/10 Terrible

Ebonee

No le gustó: Servicio y personal y condiciones de la propiedad
Se hospedó 1 noche en abril de 2024

2/10 Terrible

Maia

No le gustó: Servicios
Worst service Especially from the guy that was at the front desk in the night. Wouldn’t recommend my enemy to stay here.
Se hospedó 2 noches en abril de 2024
Respuesta de Daniel Balschi- Director of Operations, el 26 abr. 2024
We are very sorry to hear of your poor experience here and will be actively investigating the service you received from our night desk clerk

2/10 Terrible

mercedes

No le gustó: Limpieza y condiciones de la propiedad
Se hospedó 4 noches en abril de 2024
Respuesta de Daniel Balschi- Director of Operations, el 26 abr. 2024
Thank you for your review. We are sorry we did not meet expectations

2/10 Terrible

Kiara

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en abril de 2024
Respuesta de Hotel Management, el 26 abr. 2024
Thank you for taking the time to rate our hotel, Kiara. We’re so disappointed to know that your experience did not match your expectations. We hope you will give us another opportunity to better serve you on your next visit to Atlanta - we have no doubt that the next time you would have the wonderful experience that most of our guests have.

6/10 Aceptable

Jim

Viaje familiar
Le gustó: Servicio y personal y servicios
Everywhere you go the smell of pot lingers. Outside the enterance and each visit, in every guest room next to ours.
Se hospedó 2 noches en febrero de 2024
Respuesta de Daniel Balschi- Director of Operations, el 26 abr. 2024
Thank you for your review. I am sorry we did not meet expectations

10/10 Excelente

Guy K

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great stay I would recommend this hotel to others. Clean and very friendly staff. I will stay again when I need to be downtown.
Se hospedó 1 noche en abril de 2024
Respuesta de Daniel Balschi- Director of Operations, el 26 abr. 2024
Thank you for staying with us!

2/10 Terrible

Mellyssa

Se hospedó 1 noche en abril de 2024
Respuesta de Daniel Balschi- Director of Operations, el 26 abr. 2024
Thank you for your review. I am sorry we did not meet expectations

6/10 Aceptable

Mark

Viaje de negocios
No le gustó: Condiciones de la propiedad
first room was ok, however did see something small crawling on the wall later in the evening the 3rd day. didnt get up to check or i would have left the hotel if it was anything other than a moth or spider. second short notice room was better without a fridge but ok. web site says incidentals was 250 , i was charged 300, for the first stay , we will see what the return is.
Se hospedó 4 noches en abril de 2024
Respuesta de Daniel Balschi- Director of Operations, el 26 abr. 2024
Thank you for your review. I am sorry we did not meet expectations

10/10 Excelente

Guy K

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
They were great and very helpful and friendly. Love e the staff here.
Se hospedó 1 noche en abril de 2024
Respuesta de Jada Sayles , el 17 abr. 2024
Thank you for choosing Crowne Plaza Atlanta Midtown. We are delighted to hear that you enjoyed your stay with us and found our staff to be very friendly and helpful.

10/10 Excelente

Hassan

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Good place to stay
Se hospedó 3 noches en abril de 2024
Respuesta de Jada Sayles , el 17 abr. 2024
Thank you for your recent stay at Crowne Plaza Atlanta Midtown. We appreciate you taking the time to provide us with your feedback and it is wonderful to hear that you found our hotel to be a good place to stay. We strive to provide all of our guests with an exceptional experience, and we are thrilled that we were able to exceed your expectations. Thank you again for choosing to stay with us and we hope to have the pleasure of welcoming you back soon.

4/10 Malo

Denise, Alexandria

Viaje en grupo, Viaje de negocios
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Problem with room keys would deactivate several times a day forcing guests to return to the front desk. Fire alarm glaring with no announcements or staff directions. Dinning options for lunch in hotel minimal. Staff minimal. I would not recommend this hotel.
Se hospedó 4 noches en abril de 2024
Respuesta de Jada Sayles , el 17 abr. 2024
Thank you for bringing this to my attention. I'm sorry to hear about the issues you experienced during your stay at Crowne Plaza Atlanta Midtown. We apologize for the issues given the problems with room keys, fire alarm, and dining options.

10/10 Excelente

Carey

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Very quiet neat secure staff friendly and helpful
Se hospedó 1 noche en abril de 2024
Respuesta de Jada Sayles , el 17 abr. 2024
Thank you for taking the time to provide feedback on your recent stay at Crowne Plaza Atlanta Midtown. We are delighted to hear that your experience was enjoyable and that you found the hotel to be quiet, neat, secure, and the staff to be friendly and helpful. Thank you for choosing our hotel and we look forward to welcoming you back in the future.

4/10 Malo

Danielle

Le gustó: Servicio y personal
No le gustó: Limpieza, servicios, condiciones de la propiedad
The air conditioning in my room did not work. The balcony door did not suppose to open but it did and that was unsafe.
Se hospedó 1 noche en abril de 2024
Respuesta de Jada Sayles , el 17 abr. 2024
Thank you for selecting Crowne Plaza Atlanta Midtown as your accommodation. We deeply regret the inconvenience caused to you due to the non-functioning air conditioning and the balcony door that could not be opened due to safety concerns. We apologize for the lapse and assure you that we will take the necessary action to ensure that such issues do not recur in the future.

8/10 Bueno

Mark

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
No le gustó: Servicios
I loved everything about this property and would love to book it again when in town, except for one thing. As a traveling businessman, I'm not always able to bring a printer with me; while I was with you, I had an email which had an attachment that I needed a hard copy of, but the staff in formed me that they no no remedy for my predicament. The business center was unavailable, they couldn't take my flash drive and print the document. I was told that it was against policy for them to print it with their equipment. I've traveled the planet and been in all kinds of hotels and never had to go off property to get a document printed. I had a very limited amount of time in the city that day and I had to use a valuable hour of that time finding and going to an off property business to get the hard copy of this one document that I needed.
Se hospedó 1 noche en abril de 2024
Respuesta de Jada Sayles , el 14 abr. 2024
Thank you for your feedback about your recent stay at our Crowne Plaza Atlanta Midtown hotel. We apologize for the inconvenience caused by the unavailability of the printer in our business center. We have addressed this issue with our staff to ensure that similar situations are handled better in the future. Your feedback is valuable to us and we hope to have the opportunity to welcome you back to our hotel.

2/10 Terrible

Crystal

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
My experience was horrible. You would think that since we’re past Covid that customer service would have picked up but I couldn’t PAY Litersally for my room to be cleaned . I was there two days and ended up having to change my own bedding and stuff. Then , I left for the airport had to turn around because I left something I. The room . Rushing to not miss flight the key card doesn’t work. I go to front desk and there are literally 15 people checking in . I move to the fromt , literally they can swipe it over the key thing in two seconds and not even stop checking in there guest . No they make me go to the back and wait 20 mins EVEN when I tell them I am going miss my flight. WTH if my flight luckily wasn’t delayed I would have had to spend 6-700 for new flight
Se hospedó 3 noches en abril de 2024
Respuesta de Jada Sayles , el 14 abr. 2024
Thank you for bringing this to my attention. I am sorry to hear about your disappointing experience at Crowne Plaza Atlanta Midtown, and I understand how frustrating it must have been to not have your room cleaned as per your request. I apologize for any inconvenience caused by the long wait at the front desk and the delay in attending to your needs. Your feedback is valuable to us, and I will make sure to share it with the appropriate team to ensure that such incidents do not occur in the future.

4/10 Malo

Blake

Viaje de negocios
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Upon checking into the hotel, I was disappointed to find that the air conditioning was not functioning, and the staff had not informed me of this issue beforehand. When I inquired about the AC, one staff member was unresponsive and instructed me to wait in line at the counter. A simple update such as “the AC is currently down, but repairs are underway” would have sufficed and demonstrated better hospitality. Unfortunately, the room conditions further marred my experience. It was not only dirty but also had a foul odor, with visible stains on the carpet and furniture. Additionally, the balcony door was sealed shut, eliminating any possibility of natural ventilation. Due to these unbearable conditions, I requested a full refund and decided to leave within a few hours. Furthermore, there was confusion regarding parking; despite being told at check-in that self-parking was an option, the parking attendants initially insisted that valet was the only available choice. After insisting on what I had been told, they reluctantly directed me to the self-parking area. This level of service was unacceptable, and I expected much better from this establishment.
Se hospedó 1 noche en abril de 2024
Respuesta de Jada Sayles , el 14 abr. 2024
Thank you for sharing your experience and feedback regarding your stay at the Crowne Plaza Atlanta Midtown. I am sorry to hear that your experience did not meet your expectations. It is disappointing to know that the air conditioning was not functioning, I apologize for any inconvenience this may have caused. It is regrettable to hear about the unresponsive staff member, the dirty room with a foul odor, and we do apologize for the balcony door that was sealed shut due to safety reasons. Additionally, I apologize for the confusion regarding parking and the inconsistency in the information provided by the staff. Please be assured that I will pass on your feedback to the appropriate departments to ensure that corrective action is taken to prevent such incidents in the future. Thank you for choosing the Crowne Plaza Atlanta Midtown, and I hope that you will give us another opportunity to exceed your expectations in the future.

10/10 Excelente

Lisa

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice spacious room and bath. Limited TV but overall very good experience.
Se hospedó 2 noches en abril de 2024
Respuesta de Jada Sayles , el 12 abr. 2024
Thank you for taking the time to share your valuable feedback with us regarding your recent experience at Crowne Plaza Atlanta Midtown. We are delighted to hear that you enjoyed the spacious room and bath. However, we apologize for any inconvenience caused by limited TV options. We appreciate your feedback and hope to have the pleasure of welcoming you back soon.

6/10 Aceptable

neha

Viaje de negocios, Viaje familiar
No le gustó: Servicios
Check in took forever due to a ‘glitch’ No water in the room. Not the cleanest.
Se hospedó 1 noche en abril de 2024
Respuesta de Jada Sayles , el 12 abr. 2024
Thank you for taking the time to provide us with your valuable feedback regarding your recent stay at Crowne Plaza Atlanta Midtown. We would like to extend our sincere apologies for any inconvenience caused during your check-in process due to a technical glitch. We understand the importance of providing a seamless check-in experience and we regret that we fell short on this occasion. Additionally, we would like to apologize for the lack of water in your room and the cleanliness issues you encountered. We take these matters very seriously and we will be reviewing our procedures to ensure that such issues are not repeated in the future. Thank you again for bringing these concerns to our attention, and we hope to have the opportunity to welcome you back and provide you with the exceptional stay you deserve.

2/10 Terrible

Alexa

No le gustó: Servicio y personal, servicios, condiciones de la propiedad
Unfortunately, there was nothing special about the property. My shower head was damaged, and the wall around it was damaged by water.
Se hospedó 2 noches en abril de 2024
Respuesta de Jada Sayles , el 9 abr. 2024
Dear Alexa, Thank you for your feedback regarding your recent stay at our Crowne Plaza Atlanta Midtown hotel. We apologize for any inconvenience you experienced with the shower head and wall. Our team takes great pride in cleanliness and maintenance and has already addressed the issue. Please contact us if you have any further concerns. We hope to exceed your expectations in the future.

10/10 Excelente

Wilna

Se hospedó 4 noches en marzo de 2024
Respuesta de Jada Sayles , el 4 abr. 2024
Dear Wilna, Thank you for sharing this positive review. We appreciate our location here in Atlanta Midtown just as much as you do. We hope you’ll stop by again soon when you’re in the neighborhood.

8/10 Bueno

Laura

Viaje familiar
Le gustó: Limpieza y servicio y personal
We were very happy with this hotel overall, but they could be better about the room maintenance. The light by the door didn't work, the latch for the bathroom door was broken, and the bathtub drain was slow.
Se hospedó 2 noches en marzo de 2024
Respuesta de Jada Sayles , el 2 abr. 2024
Dear Laura, Thank you for your feedback on your recent stay at our Crowne Plaza Atlanta Midtown hotel. We apologize for the inconvenience you experienced with the light, bathroom door latch, and bathtub drain. We have shared your concerns with our maintenance team and will take immediate action to rectify the issues. Your feedback helps us improve and provide the best experience for our guests. We hope to have the opportunity to provide you with an exceptional stay on your next visit. Thank you for choosing Crowne Plaza Atlanta Midtown.

10/10 Excelente

Notashia

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The overall experience was good
Se hospedó 1 noche en noviembre de 2023
Respuesta de Jada Sayles , el 30 mar. 2024
Dear Notashia, Thank you for your positive feedback about your stay at Crowne Plaza Atlanta Midtown. We're thrilled to have met your expectations and created a memorable experience. We look forward to welcoming you back for another exceptional stay.