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Opiniones de Embassy Suites by Hilton Atlanta Perimeter Center

3.5 out of 5
Embassy Suites by Hilton Atlanta Perimeter Center
1030 Crown Pointe Pkwy, Atlanta, GA

Opiniones

8.4

Muy bueno

Puntuación de 10, es decir, Excelente. Basada en 435 de 731 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 141 de 731 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 65 de 731 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 43 de 731 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 47 de 731 opiniones" "

9.0/10

Limpieza

8.6/10

Servicio y personal

8.4/10

Servicios

8.8/10

Condiciones de la propiedad

8.8/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Esmeralda

Viaje familiar con niños
Le gustó: Servicios
Very clean, very nice place
Se hospedó 2 noches en febrero de 2024
Respuesta de Stevie (Front Office Manager), el 11 feb. 2024
Thank you for your feedback. We are pleased to hear you enjoyed your stay. We look forward to your next visit. Have an excellent day.

6/10 Aceptable

Benjamin

Viaje de negocios
Le gustó: Limpieza y comodidad de las habitaciones
No le gustó: Servicio y personal y condiciones de la propiedad
Falta la boleta de mi estadía
Hola, no me han enviado la boleta de la estadía. La necesito urgente.
Se hospedó 3 noches en enero de 2024
Respuesta de Erica A, el 8 feb. 2024
HI Benjamin,We just resent your receipt to your email address on file with Expedia. If you do not receive it, please call our front desk.

10/10 Excelente

Sandro

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 2 noches en diciembre de 2023
Respuesta de Erica A, el 2 feb. 2024
Thanks for the review and choosing us for your recent stay, Sandro.

10/10 Excelente

ramon

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excelente. Nuestra estadía
Se hospedó 2 noches en marzo de 2023
Respuesta de Bob, el 20 mar. 2023
Ramon, Thank you for staying with us and for the 5 star review! We are so happy you had an excellent stay. It is so excellent to read that our team took such excellent care of you. We hope to see you again soon as we value your business and know your next stay will be excellent as well.

10/10 Excelente

Isaac

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en agosto de 2022
Respuesta de Bob, el 30 nov. 2022
Isaac,Thank you for staying with us and for the 5 Star review. We hope to see you again soon!

10/10 Excelente

MARIA EUGENIA

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en junio de 2022
Respuesta de Bob , el 20 jun. 2022
Dear Maria Eugenia, Thank you for staying with us. We are so happy you had an excellent stay. We hope to see you again soon.

10/10 Excelente

Julian

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en abril de 2021
Respuesta de Bob , el 3 may. 2021
Dear Julian, We are so happy you had an excellent stay. We hope you will stay with us again soon as we value your business and know your next stay will be excellent as well.

10/10 Excelente

Cliente verificado

Le gustó: Servicio y personal
Se hospedó 3 noches en febrero de 2021
Respuesta de Bob , el 15 mar. 2021
Thank you for staying with us. We are so happy you had an excellent stay. We hope you will return again soon as we value your business and know your next stay will be excellent as well.

10/10 Excelente

jorge rosado

Le gustó: Limpieza y servicio y personal
Se hospedó 2 noches en diciembre de 2020
Respuesta de Bob , el 1 ene. 2021
Dear Jorge Thank you so much for staying with us We are so happy you had an excellent stay. We hope you will stay with us again soon as we value your business and know your next stay will be excellent as well

8/10 Bueno

James, Ramseur

Viaje de negocios, Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Didnt like the parking garage.
Se hospedó 2 noches en mayo de 2024

10/10 Excelente

Shyra, Wilmington

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Had a great stay. The only thing I didn’t like is that their was only 1 handicap parking spot at the entrance to the lobby and you could not park there overnight.
Se hospedó 1 noche en mayo de 2024

10/10 Excelente

KreShuna

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
N/a
Se hospedó 2 noches en mayo de 2024

8/10 Bueno

Kathryn

Le gustó: Condiciones de la propiedad
Se hospedó 4 noches en mayo de 2024
Respuesta de Stevie (Front Office Manager ), el 11 may. 2024
Thank You for choosing Embassy Suites Atlanta Perimeter Center. We hope you have an excellent day.

10/10 Excelente

Ammiana

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en mayo de 2024
Respuesta de Embassy Suite Perimeter , el 11 may. 2024
Thank You for choosing Embassy Suites Atlanta Perimeter Center. Have an excellent day. Come back to see us on your next visit.

8/10 Bueno

Kianna

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It was so clean and the majority of the staff was really nice.
Se hospedó 2 noches en mayo de 2024
Respuesta de Stevie (Front Office Manager ), el 11 may. 2024
Have an excellent day. Come back to see us on your next visit. Thank You for choosing Embassy Suites Atlanta Perimeter Center.

10/10 Excelente

Vickie

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en abril de 2024
Respuesta de Embassy Suite Perimeter , el 30 abr. 2024
We are pleased to hear that you enjoyed your stay with us. Please come back again on your next visit to Atlanta. We appreciate you and Welcome you back anytime.

10/10 Excelente

Tori

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
I enjoyed my stay here. Very clean. Friendly staff. Great breakfast with a lot of options for picky eaters.
Se hospedó 2 noches en abril de 2024
Respuesta de Stevie (Front Office Manager ), el 23 abr. 2024
Music to our ears. We thank you for your most recent stay with Embassy Suites Atlanta Perimeter Center. We welcome you back on your next visit to the Atlanta area. Have an Excellent day !

10/10 Excelente

TaCora

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I would definitely stay again the staff was nice. The location was great .
Se hospedó 1 noche en abril de 2024
Respuesta de Stevie (Front Office Manager ), el 23 abr. 2024
We thank you for your most recent stay with Embassy Suites Atlanta Perimeter Center. Have an Excellent day !

8/10 Bueno

Samantha

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en abril de 2024
Respuesta de Stevie (Front Office Manager ), el 23 abr. 2024
We thank you for your most recent stay with Embassy Suites Atlanta Perimeter Center. we welcome you back on your next visit to the Atlanta area. Have an Excellent day !

6/10 Aceptable

xiaoyu

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The shower water was not warm enough. Made me feel cold !
Se hospedó 1 noche en abril de 2024
Respuesta de Stevie (Front Office Manager ), el 23 abr. 2024
We thank you for your most recent stay with us here at Embassy Suites Atlanta Perimeter. We apologize for the issue with your water temperature. It is always our goal to provide excellent service to our guest. We welcome you back to allow us to make it right.

4/10 Malo

Anfernee Lloyd-

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Staff was super unprofessional, slow and unprepared.
Se hospedó 1 noche en marzo de 2024
Respuesta de Stevie (Front Office Manager ), el 23 abr. 2024
We are sorry to hear your most recent stay was unsatisfactory. Our goal is always to provide excellent customer service to all our guest. Please feel free to call the property and speak with the Front Office Manager. We look forward to making it right.

2/10 Terrible

Angela

Viaje familiar con niños
Le gustó: Condiciones de la propiedad
No le gustó: Limpieza, servicio y personal, servicios
This was the worst experience I’ve ever had at the Embassy. I have stayed in Embassy’s around the country and always have a POSITIVE EXPERIENCE BUT BABY! Let’s start of with and I quote “club Embassy. Teenagers running literally around the hotel all Night and I mean ALL NIGHT. The walk way into the front door had vomit on the path, which is gross, but once I asked about the pool I knew why, because someone threw up in it so it was closed. The front desk agent told me once I was paid and checked in that they often close it on weekends because Club embassy patrons use it up so much … I assume maintenance personal don’t want to have to clean it., which brings me to Maintenance personal. What a rude disrespectful man this guy with braids was. Saw the elevator we were on full to capacity yet still got himself and the maintenance cart in, while on the phone with his “brah” and pushed my elderly sister. When bought to his attention he replied “ MY BAD” I said I don’t believe you should be getting in the elevator with us. He said who me oh yes I can I got a call. But there are not one, not two, but 3 elevators. Why not WAIT FOR THE NEXT IF THIS ONE IS FULL.. Just pick another. This one is cheaper in price then some others around the city and now I personally know why. Horrible. The one star is for the nice breakfast workers who cleaned the tables quickly.
Se hospedó 1 noche en abril de 2024
Respuesta de Stevie (Front Office Manager ), el 18 abr. 2024
Thank you for your feedback. We are sorry to hear about your most recent expectance. Please feel free to reach out to the property directly and speak with the Front Office Manager (770)394-5454. We look forward to your call.

10/10 Excelente

Baileigh

Se hospedó 2 noches en abril de 2024
Respuesta de Stevie (Front Office Manager ), el 11 may. 2024
Have an excellent day. Come back to see us on your next visit. Thank You for choosing Embassy Suites Atlanta Perimeter Center.

10/10 Excelente

Adam

Viaje familiar, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Hotel is in great shape and room are nice and cozy. All staff were extremely friendly, helpful and polite. Self parking garage is right next to the hotel and is close to the Marta line. I would stay here in a heartbeat if I need to return to the area!
Se hospedó 5 noches en abril de 2024
Respuesta de Stevie (Front Office Manager ), el 12 abr. 2024
Thank you so much. We appreciate your business and welcome you back anytime.

10/10 Excelente

JOSE

Viaje de negocios, Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Wonderful breakfast! The in-house restaurant served tasty options for dinner and the bar had great options as well! The room was very nice.
Se hospedó 1 noche en abril de 2024
Respuesta de Stevie (Front Office Manager ), el 9 abr. 2024
We are pleased to hear that you enjoyed your most recent stay with us. We always strive to provide Excellent service to our guests. Please be sure to come back on your next visit to Atlanta

10/10 Excelente

Leslay

Viaje familiar, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Super nice hotel! Had a great week in Atlanta. The pool could use to be looked at cleared up but really a fabulous stay!! We will be back!
Se hospedó 3 noches en abril de 2024
Respuesta de Stevie (Front Office Manager ), el 9 abr. 2024
We are pleased to hear that you enjoyed your most recent stay with us. We always strive to provide Excellent service to our guests.

6/10 Aceptable

shamika

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Overall a good stay . I got stuck in the elevator with my kid and maintenance man did a horrible job at fixing the issue . Literally came crack the door open and said I’ll be back meanwhile my 7 year old having an anxiety attack . Communication with front desk and what’s online needs to be worked out . Everybody had different times for room service pool etc Staff was friendly, rooms was nice, my neighbor kids was rude kept tugging on the door and hitting the walls . Beside that great stay .
Se hospedó 2 noches en abril de 2024
Respuesta de Stevie (Front Office Manager ), el 9 abr. 2024
I am so sorry to hear that your recent stay with us was not satisfactory. If you would like to discuss this further, please let me know so we can set a time to talk when it is convenient for you. Thank you for bringing these issues to my attention and rest assured that I will take appropriate actions to make sure it never happens again.

10/10 Excelente

Catherine

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en abril de 2024
Respuesta de Stevie (Front Office Manager ), el 9 abr. 2024
We are pleased to hear that you enjoyed your most recent stay with us.

6/10 Aceptable

Joseph

Viaje de negocios
Le gustó: Servicio y personal y servicios
Too much crowd. Could not even get into food for breakfast
Se hospedó 1 noche en abril de 2024
Respuesta de Embassy Suite Perimeter , el 9 abr. 2024
I am so sorry to hear that your recent stay with us was not satisfactory. If you would like to discuss this further, please let me know so we can set a time to talk when it is convenient for you.

10/10 Excelente

Jessica

Se hospedó 1 noche en abril de 2024
Respuesta de Embassy Suite Perimeter , el 27 abr. 2024
We appreciate your feedback. Please come back on your next visit to Atlanta. We would love to have you again.

6/10 Aceptable

Emmanuel J

Se hospedó 2 noches en marzo de 2024
Respuesta de Stevie (Front Office Manager ), el 27 abr. 2024
We appreciate your feedback. Please come back on your next visit to Atlanta. We would love to have you again to make it an even better experience for you.

10/10 Excelente

Oliver J.

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
N/A
Se hospedó 2 noches en marzo de 2024
Respuesta de Stevie (Front Office Manager ), el 9 abr. 2024
We are pleased to hear that you enjoyed your most recent stay with us. Please be sure to come back on your next visit to Atlanta

10/10 Excelente

Carol

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice place. Enjoyed happy hour offering
Se hospedó 3 noches en marzo de 2024
Respuesta de Stevie (Front Office Manager ), el 1 abr. 2024
We are so pleased to hear you enjoyed your stay. Please come back to see us on your next visit to the Atlanta area

2/10 Terrible

Ceundra

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en marzo de 2024
Respuesta de Stevie (Front Office Manager ), el 1 abr. 2024
We are sorry to hear that you most recent stay with us was not satisfactory. It was a pleasure speaking with you and thank you for allowing me to make this right .

10/10 Excelente

Lenay

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Everyone was super nice and this property meet and exceeded all my expectations!!
Se hospedó 1 noche en marzo de 2024
Respuesta de Stevie (Front Office Manager ), el 31 mar. 2024
I am so pleased to see you enjoyed your stay. Please make sure you come back to see us. Have an Excellent Day.

2/10 Terrible

Cornelius

Se hospedó 1 noche en marzo de 2024
Respuesta de Stevie (Front Office Manager ), el 23 abr. 2024
Please reach out to the property directly to share your experience the Front office manager. We look forward to making this right.

8/10 Bueno

Cortney

Viaje familiar
Staff was excellent, hot tub (which was the sole reason I booked this property) was cold and breakfast was adequate. Bed was comfortable and I enjoyed the amenities in the room. I would book here again if I needed too but the wow factor of property was a little bit of a let down. Staff was above exceptional, including front desk, house keeping, breakfast staff and serving staff in the evening.
Se hospedó 2 noches en marzo de 2024
Respuesta de Stevie (Front Office Manager ), el 30 mar. 2024
We are pleased that you enjoyed your most recent stay with us. Our sincerest apologies on the spa being cold we will most certainly look into this issue and have it fixed. Please come visit with us again and ask for the Front office manager he will be sure to make it right.

2/10 Terrible

Canesha

Le gustó: Limpieza
No le gustó: Servicio y personal
Se hospedó 2 noches en marzo de 2024
Respuesta de Stevie (Front Office Manager ), el 27 mar. 2024
We are sorry to see your stay with us was not satisfactory. We always aim to please our guests. Please feel free to reach out to the property directly and speak with the manager. I look forward to your call and making this right.

8/10 Bueno

LaShanda

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great location and breakfast was a treat
Se hospedó 1 noche en marzo de 2024
Respuesta de Stevie (Front Office Manager ), el 27 mar. 2024
Excellent. We are pleased to hear you enjoyed your stay with us. We welcome you back on your next visit to Atlanta.

8/10 Bueno

Janeka

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Okay stay for a short weekend.
Se hospedó 2 noches en marzo de 2024
Respuesta de Stevie (Front Office Manager ), el 27 mar. 2024
Excellent. Thank you for choosing Embassy Suites Perimeter.

4/10 Malo

Jessica

Viaje familiar con niños
Le gustó: Servicio y personal
No le gustó: Limpieza y servicios
My experience was okay I was with my kids and the did fix issues promptly. We had no trash bags in our rooms and no sheets for pullout bed. Was somewhat disappointed but my kids did not complain so it fair. Breakfast was okay, but my omelette was burnt. Probably won't come back. Was not safe for solo mom with stroller.
Se hospedó 1 noche en marzo de 2024
Respuesta de Stevie (Front Office Manager ), el 27 mar. 2024
Thank you for choosing Embassy. We are sorry to see you stay was not the best. Please feel free to call the property an speak with the manager about your experience. We look forward to speaking with you to make your next stay Amazing

6/10 Aceptable

Jennell

Le gustó: Limpieza y condiciones de la propiedad
Housekeeping doesn’t speak or understand English. If you’re not careful they will open your room door. Other than that issue. I had a good stay.
Se hospedó 1 noche en marzo de 2024
Respuesta de Stevie (Front Office Manager ), el 9 mar. 2024
We are pleased to hear you enjoyed your stay. We do apologize for the issue with housekeeping. We look forward to your next visit. Have an excellent day.

8/10 Bueno

Tamara

Viaje en pareja
Le gustó: Servicio y personal y servicios
The breakfast rocks - so good especially the omelette
Se hospedó 2 noches en marzo de 2024
Respuesta de Stevie (Front Office Manager ), el 3 mar. 2024
We are pleased to hear you enjoyed your stay. We look forward to your next visit. Have an excellent day.

10/10 Excelente

Deanna

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en febrero de 2024
Respuesta de Stevie (Front Office Manager ), el 27 feb. 2024
Thank you for your feedback. We are pleased to hear you enjoyed your stay. We look forward to your next visit. Have an excellent day.

8/10 Bueno

mairen

Le gustó: Limpieza y condiciones de la propiedad
Se hospedó 2 noches en febrero de 2024
Respuesta de Stevie (Front Office Manager ), el 27 feb. 2024
Thank you for your feedback. We are pleased to hear you enjoyed your stay. We look forward to your next visit to Atlanta.

2/10 Terrible

Ronna

Won’t stay at this location again
Se hospedó 1 noche en febrero de 2024
Respuesta de Stevie (Front Office Manager ), el 27 feb. 2024
Thank you for your feedback. I am are sorry to hear about your most recent expectance Please feel free to reach out to the property directly and speak with the Front Office Manager (770)394-5454. I look forward to your call.

4/10 Malo

Hussain, Kalamazoo

Le gustó: Limpieza
No le gustó: Servicio y personal
For the price … it’s falls short
Se hospedó 1 noche en febrero de 2024
Respuesta de Stevie J, el 23 feb. 2024
Hi Hussain,I am sorry to hear that you were not satisfied with your stay. We would like the opportunity to speak with you about your stay and what would have made it better. Please feel free to reach out to us at your convenience to discuss further.

10/10 Excelente

Perry

Se hospedó 1 noche en febrero de 2024
Respuesta de Stevie (Front Office Manager), el 21 feb. 2024
Thank you for your feedback. We are pleased to hear you enjoyed your stay. We look forward to your next visit. Have an excellent day.

10/10 Excelente

Hillary

Le gustó: Servicios
Great stay, room was clean, and accommodated 6 of us perfectly.
Se hospedó 1 noche en febrero de 2024
Respuesta de Stevie (Front Office Manager), el 21 feb. 2024
Thank you for your feedback. We are pleased to hear you enjoyed your stay. We look forward to your next visit. Have an excellent day.

4/10 Malo

Nu T

Viaje familiar
Le gustó: Limpieza y condiciones de la propiedad
No le gustó: Servicio y personal
Very unfriendly staff.
Se hospedó 1 noche en febrero de 2024
Respuesta de Stevie (Front Office Manager), el 19 feb. 2024
Thank you for your feedback. We are sorry to hear about your most recent expectance Please feel free to reach out to the property directly and speak with the Front Office Manager. We look forward to your call.