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Opiniones de La Quinta Inn & Suites by Wyndham Atlanta Airport South

2.5 out of 5
La Quinta Inn & Suites by Wyndham Atlanta Airport South
4820 Massachusetts Blvd, College Park, GA

Opiniones

7.0

Bueno

Puntuación de 10, es decir, Excelente. Basada en 558 de 1549 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 327 de 1549 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 201 de 1549 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 168 de 1549 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 295 de 1549 opiniones" "

7.2/10

Limpieza

7.6/10

Servicio y personal

6.8/10

Servicios

6.8/10

Condiciones de la propiedad

7.2/10

Cuidado del medio ambiente

Opiniones

2/10 Terrible

Maria

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en mayo de 2024

10/10 Excelente

Esteban

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Excellent room 103
Se hospedó 1 noche en abril de 2024
Respuesta de Hotel Management, el 5 abr. 2024
I am delighted to note that your stay was excellent and I very much hope that you will come back and visit us again very soon, Esteban!

10/10 Excelente

Ari

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
I like it
Se hospedó 1 noche en marzo de 2024
Respuesta de Hotel Management, el 9 mar. 2024
Thank you for providing your review, Ari. I am pleased to know you enjoyed your stay and I do hope that you will be back to visit us again soon!

8/10 Bueno

Gustavo

Viaje de negocios
Le gustó: Servicio y personal
It could be more cleaner than that
Se hospedó 1 noche en marzo de 2024
Respuesta de Hotel Management, el 7 mar. 2024
Thank you for sharing your feedback with us, Gustavo. I do apologize that the room was not properly and beautifully cleaned and I will share this comment with our team so we can be sure to improve. I do hope that you will visit us again during future travels to Atlanta so we can be sure to provide you with a superior experience.

10/10 Excelente

Juan

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Modern looking hotel
Se hospedó 2 noches en febrero de 2024
Respuesta de Hotel Management, el 12 feb. 2024
I am pleased you enjoyed our facilities and your recent stay with us, Juan. We hope that you will visit us again soon!

4/10 Malo

Tais

Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
Deacuidado
Se hospedó 1 noche en enero de 2024
Respuesta de Hotel Management, el 31 ene. 2024
I am saddened to note that you were disappointed by your experience, Tais. Please know that we value your feedback and will work hard to improve. I do hope that you will give us another chance to provide you with a superior stay in the future.

6/10 Aceptable

Idaliz

Viaje familiar
Le gustó: Servicio y personal y servicios
Deben mejorar la limpieza de los cuartos
Se hospedó 1 noche en enero de 2024
Respuesta de Hotel Management, el 21 ene. 2024
Thank you for providing your feedback, Idaliz. I apologize your room was not beautifully cleaned and will share your comments with our staff so we can make improvements. I do hope that you will give us another opportunity to provide you with a superior stay in the future.

2/10 Terrible

Everardo

Viaje familiar
No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
No volveria
Se hospedó 1 noche en enero de 2024
Respuesta de Hotel Management, el 10 ene. 2024
Please accept our apologies for the disappointing experience. Please know we are working hard to make improvements and hope that you will give us another chance to better serve you the next time you visit Atlanta.

2/10 Terrible

Everardo

Viaje familiar
No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
El hotel se esta cayendo no volveria
Se hospedó 1 noche en enero de 2024
Respuesta de Hotel Management, el 10 ene. 2024
I apologize that the hotel was dated, Everardo. Please know that our staff is dedicated to working on updates and improvements. I do hope that you will give us another chance to better serve you during future travels.

10/10 Excelente

Melba

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
.
Se hospedó 2 noches en enero de 2024
Respuesta de Hotel Management, el 10 ene. 2024
I am so very delighted to know your stay was exceptional, Melba. It is my hope that you will visit us again soon.

10/10 Excelente

Marcos

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Like
Se hospedó 1 noche en noviembre de 2023
Respuesta de Hotel Management, el 14 nov. 2023
Thank you for sharing your feedback, Marcos. I am so very pleased your stay was excellent and we hope to see you again the next time you visit Atlanta.

2/10 Terrible

Christian

Se hospedó 1 noche en octubre de 2023
Respuesta de Hotel Management, el 22 oct. 2023
I am saddened to note that your stay with us was disappointing, Christian. Please know we are working on improvements and I do hope that you will give us another chance to better serve you in the future.

6/10 Aceptable

Javier A Colton

Le gustó: Servicio y personal y servicios
Buena
Se hospedó 1 noche en septiembre de 2023
Respuesta de Hotel Management, el 30 sept. 2023
Thank you for providing your rating and review, Javier. It is our goal to continuously work to improve and provide our guests with an excellent experience. We do hope that you will visit us again during future travels, so we can provide an even superior stay.

8/10 Bueno

Isaac

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Bona relació qualitat-preu a prop de l'aeroport.
Bon hotel a les rodalies de l'aeroport per quan hi tenim una nit, amb shuttle i esmorzar gratuïts.
Se hospedó 1 noche en agosto de 2023
Respuesta de Hotel Management, el 1 sept. 2023
I am pleased you enjoyed a good stay with the convenience of the shuttle and a tasty breakfast. We hope to see you again the next time you visit Atlanta.

8/10 Bueno

Loretto

Viaje familiar
Le gustó: Servicios
No le gustó: Limpieza
En vuelo de conexión solo pasamos la noche ahí no salimos , un poco de olor a humedad y alfombras sucias. Buenas instalaciones personal amable y transporte gratuito al aeropuerto
Se hospedó 1 noche en agosto de 2023
Respuesta de Hotel Management, el 18 ago. 2023
Thank you for sharing your experience with us, Loretto. I am so pleased to know our staff was welcoming and that our complimentary shuttle was convenient for you. I do apologize that there was a musty odor and that the carpets were in need of a deep cleaning. I will let our housekeeping staff know so this can be properly addressed. I do hope to see you again during future travels!

8/10 Bueno

Maria del Rosario

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Me encanto, y muy buena atención
Se hospedó 2 noches en julio de 2023
Respuesta de Hotel Management, el 31 jul. 2023
I am happy that you enjoyed a good stay with us, Maria. We hope to see you again during future travels!

10/10 Excelente

walter

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The room was very clean. Nice people in front desk.
Se hospedó 1 noche en junio de 2023
Respuesta de Hotel Management, el 30 jun. 2023
Thank you for sharing your experience with us, Walter. I am glad to know that our staff was welcoming and that your room was nicely cleaned prior to your arrival. I hope that you will select our hotel the next time your travels bring you through Atlanta.

10/10 Excelente

Alejandro

Se hospedó 1 noche en junio de 2023
Respuesta de Hotel Management, el 4 jul. 2023
I am delighted you enjoyed your stay with us, Alejandro. We hope that you will visit us again soon!

8/10 Bueno

Lizzette

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Bueno
Todo muy bien limpio y acojedor
Se hospedó 2 noches en febrero de 2023
Respuesta de Hotel Management, el 9 mar. 2023
Thank you for your review, Lizzette. I am pleased you found your room nicely cleaned and we hope to provide you with another superior stay in the future.

6/10 Aceptable

Beatriz

Viaje familiar
Le gustó: Servicio y personal y servicios
Es viejo pero limpio le falta mantenimiento
Se hospedó 1 noche en enero de 2023
Respuesta de Hotel Management, el 27 ene. 2023
Thank you for letting us know about your stay, Beatriz. I am pleased you found your room nicely cleaned, though I do apologize that it was dated and in need of maintenance. We will work hard to make improvements and do hope that you will select us the next time you visit, so we can provide you with a superior stay.

8/10 Bueno

Osvaldo

Se hospedó 1 noche en diciembre de 2022

10/10 Excelente

Michael p.

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Todo
Se hospedó 1 noche en noviembre de 2022
Respuesta de Hotel Management, el 10 nov. 2022
We are so very pleased you enjoyed your stay with us, Michael. We hope to see you again soon!

6/10 Aceptable

Maricela

Viaje de negocios, Viaje en pareja
Le gustó: Limpieza y condiciones de la propiedad
Serca del aeropuerto servicio dentro ✅️ en fond desk un poco profesional ella no sabia si hablarnos esoañol o ingles confusa no tenia carisma con los guesst
Respuesta de Hotel Management, el 3 nov. 2022
Thank you for sharing your experience with us, Maricela. We do apologize that our team member was not welcoming and helpful, and was confused in which language to best address you. We do hope that you will give us another chance to serve you better in the future.

10/10 Excelente

Mayling

Se hospedó 1 noche en octubre de 2022

8/10 Bueno

Jose A

Viaje familiar
Le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
Todo muy bien, el personal muy amable, las camas muy cómodas, necesita un poco más de limpieza el establecimiento, el desayuno muy bien.
Se hospedó 2 noches en septiembre de 2022
Respuesta de Hotel Management, el 13 sept. 2022
Thank you for your feedback, Jose. We are pleased that you enjoyed a clean room, a tasty breakfast, and found our staff welcoming and helpful. We will work with our team to make improvements and hope to see you again on a future visit.

10/10 Excelente

JOSE F

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Recomendado
Exelente,comodidad,limieza y atencion
Se hospedó 1 noche en agosto de 2022
Respuesta de Hotel Management, el 24 ago. 2022
We are delighted you enjoyed your stay and found our staff helpful and your room nicely cleaned. We will see you again on a future visit, and hope to provide a superior stay.

8/10 Bueno

JOSE

Se hospedó 1 noche en marzo de 2022
Respuesta de Hotel Management, el 5 may. 2022
Thank you for your review, Jose! We are pleased you enjoyed your stay and hope to see you on your next trip through Atlanta.

6/10 Aceptable

Jose

Viaje de negocios
Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Pesimo servicio de desayuno
EL Hotel en General esta bien y con buen servicio del personal, sin embargo el servicio de desayuno es muy malo. 1/2 hora antes del cierren del desayuno no tenían nada de comida y el argumento es que estaban escasos de todo.
Se hospedó 1 noche en enero de 2022
Respuesta de Hotel Management, el 27 ene. 2022
We are sorry that we ran out of breakfast items, and will work to make immediate improvements. Thank you for letting us know, Jose, and we hope to see you again so that we can provide you with a superior stay.

8/10 Bueno

Valerie

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Muy bien... limpio y tranquilo. El desayuno estuvo bien. El personal muy amable
Se hospedó 1 noche en diciembre de 2021
Respuesta de Hotel Management, el 26 dic. 2021
Thank you Valerie for your review. We are pleased you enjoyed your stay, that our staff was friendly, that your room was peaceful, and that breakfast was enjoyable. We hope to see you again soon!

10/10 Excelente

JORGE EDUARDO

Se hospedó 1 noche en noviembre de 2021

8/10 Bueno

raul

Viaje familiar
Le gustó: Limpieza y condiciones de la propiedad
.
Se hospedó 1 noche en noviembre de 2021
Respuesta de Hotel Management, el 23 nov. 2021
Thank you Raul for your review. We are pleased you enjoyed your stay and hope to see you again soon.

10/10 Excelente

Maria

Viaje de negocios, Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
La limpiesa La atención del personal.
Se hospedó 2 noches en noviembre de 2021
Respuesta de Hotel Management, el 12 nov. 2021
Thank you Maria for your review. We are delighted you enjoyed your stay, found your room beautifully cleaned, and our staff helpful and welcoming. We hope to see you again soon at La Quinta Atlanta.

10/10 Excelente

Maria

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
El servicio
Se hospedó 3 noches en noviembre de 2021
Respuesta de Hotel Management, el 7 nov. 2021
Thank you Maria for your review. We are pleased you enjoyed your stay and hope to see you again soon at La Quinta Atlanta.

6/10 Aceptable

Leonel

Viaje de negocios
Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
A place to sleep for a day, no more
The hotel needs serious infrastructure improvements. Desk chair very damaged and peeled off. TV furniture with drilled holes, floor with multiple paint drops and doors stuck. I was giving initially a room with work in progress and tools still at the bathroom area.
Se hospedó 1 noche en octubre de 2021
Respuesta de Hotel Management, el 14 oct. 2021
Hi Leonel! Thank you for leaving your review and comments. We are sorry that you were sent to a room under construction, as we are currently making upgrades. We apologize that your next room was in need of updates and will share your comments with staff so that improvements can be made. We value your business and hope you will give us another opportunity to provide you with a superior experience in the future.

2/10 Terrible

MANUEL AMEHED

Viaje de negocios
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
El Hotel es viejo, trataron de renovarlo pero hicieron un muy mal trabajo, tiene un olor muy fuerte a cigarro y marihuana, por la noche en el estacionamiento hay mucho pandillero fumando marihuana y tomando alcohol.
Se hospedó 1 noche en agosto de 2021
Respuesta de Comment from Hotel Management, el 22 ago. 2021
Hi Manuel, thank you for staying at La Quinta Inn and Suites by Wyndham Atlanta Airport South. We are sorry to hear about the issues you experienced with smells and maintenance. We will work hard to make improvements based on your comments. We hope to have you back again soon to provide you with a superior.

10/10 Excelente

Cliente verificado

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Cuando llegamos a la habitación olia a un poco a cigarette y pedimos un cambio de habitación y nos lo dieron inmediatamente sin ningun problema.
Se hospedó 1 noche en mayo de 2021
Respuesta de SM, el 26 may. 2021
Thank you for your perfect rating and review! We are so pleased to hear your stay was enjoyable and that we were able accommodate a room move for you. We look forward to your return on your next visit!

2/10 Terrible

luis

Viaje de negocios, Viaje familiar con niños
No le gustó: Servicio y personal
We arrived late at night with 2 children and they had sold our rooms. The front desk receptionist did not know what to do and wasn't very helpful at all. Then, they charged us twice for the same reservation. I had to take an hour of my time to call and ask for a refund. I had to do this twice: once with Expedia and a second time with La Quinta. Never going back to La Quinta.
Se hospedó 3 noches en mayo de 2024

4/10 Malo

Terrell

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
It was okay
Se hospedó 3 noches en mayo de 2024

2/10 Terrible

Ronald, Westland

No le gustó: Limpieza
Chipped bathtub. Elevator stayed need service. Breakfast was not right. Phone needed service.
Se hospedó 3 noches en mayo de 2024

2/10 Terrible

Breanna

Viaje en pareja, Viaje familiar
No le gustó: Limpieza, servicios, condiciones de la propiedad
This hotel is beyond dirty. Blood stained mattresses, stained bed linens, pubic hair on towels. Definitely pass on this.
Se hospedó 1 noche en mayo de 2024
Respuesta de Hotel Management, el 17 may. 2024
I am saddened to note that your room had not been properly prepared, Breanna. I do apologize and will share your comments with our team so we can be sure this oversight does not occur again. I do hope that you will give us another chance to better serve you in the future.

2/10 Terrible

Jonggwang

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en febrero de 2024
Respuesta de Hotel Management, el 18 may. 2024
I am saddened to note that your stay with us was disappointing. Please know that we will work hard to make improvements. I hope that you will give us another chance to better serve you in the future.

10/10 Excelente

Danica

Viaje de negocios, Viaje en pareja
Nice room. Excellent staff
Se hospedó 1 noche en mayo de 2024
Respuesta de Hotel Management, el 17 may. 2024
I am delighted to know you enjoyed a wonderful stay and that our staff was so welcoming, Danica. I will share your comments with our team, who I am certain will feel encouraged. We hope to see you again soon!

10/10 Excelente

Kenneth

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I just want to say I love you sweets. I love the personalities the registrations and everything was beautiful and I will be coming back to one of your hotels somewhere in the world.
Se hospedó 1 noche en mayo de 2024
Respuesta de Hotel Management, el 17 may. 2024
I am so very pleased you enjoyed a wonderful stay with us, Kenneth. I hope that you will visit us again during future travels, so we can provide another exceptional stay.

2/10 Terrible

Demetris

Viaje familiar con niños
I booked my room 1 week in advance. Paid for it. My wife and two kids drove 8 hrs to the hotel. We arrived at 11pm for the front desk clerk to tell me that all the rooms are taken. One word - TRASH. A call would've change this review.
Se hospedó 1 noche en mayo de 2024
Respuesta de Hotel Management, el 17 may. 2024
I am saddened to learn that there was a lack of communication and an issue with your reservation, Demetris. Please know this will be investigated so that we can ensure an oversight like this does not occur again. I do hope that you will grant us another opportunity to serve you better in the future.

8/10 Bueno

Nichole

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en mayo de 2024
Respuesta de Hotel Management, el 17 may. 2024
Thank you for rating your recent stay with us, Nichole. I hope that you will visit us again soon.

2/10 Terrible

Jennifer

Viaje familiar, Viaje familiar con niños
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Staff booked us for a room, after a long day of traveling with my daughter we tried to enter the room they gave us. There was literally someone in the room sleeping and it was pitch dark and I just hear a man’s deep voice as I try entering my completely dark already occupied room, we go down stairs where we speak to the night auditor John who was so more concerned with who was in the room that was given to us than try to put us in a room and when I asked him to get us a room so we did t have to keep waiting passed midnight he got loud and yelled at me and pointed his finger in my face!!! The area is trashy and unsafe there was no parking and the staff was SO RUDE!!! Spoke to a manger a few days later that apologized for her staff’s behavior and gave me a refund
Se hospedó 1 noche en mayo de 2024
Respuesta de Hotel Management, el 17 may. 2024
Please accept our apologies for the error in the room assignments, and I sympathize with how that was upsetting. I am pleased that our management was able to appropriately address this and provide you with a resolution. I do hope ha you will give us another chance to provide you with a superior stay in the future.

4/10 Malo

Heath

Viaje familiar
Le gustó: Servicio y personal
No le gustó: Limpieza, servicios, condiciones de la propiedad
Although we stayed there before and were satisfied, this stay was shortened from 3 to only one day due to dirty shower and smell in the room. The staff was professional and helpful.
Se hospedó 3 noches en mayo de 2024
Respuesta de Hotel Management, el 17 may. 2024
Thank you for letting us know that the room had a bad odor and had not been properly cleaned. We will have our housekeeping team address this and I hope that we can better serve you in the future.

4/10 Malo

Teodora, Sugar Land

Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024
Respuesta de Hotel Management, el 17 may. 2024
Thank you for rating your recent stay, Teodora. I apologize that your stay was not excellent and I do hope that you will give us another chance to provide you with a superior stay in the future.

4/10 Malo

Teodora, Sugar Land

Le gustó: Servicio y personal
No le gustó: Limpieza, servicios, condiciones de la propiedad
The first room I received had an A/C that was malfunctioning, kept the room at a very cold temperature, it was running all night, it was impossible to turn it off and it was extremely loud. I received a new room the next day at noon. Then the next night the manager was playing some weird trans music with pan pipes not from the hotel, from home and he connected to the hotel’s speakers in the lobby and this weird Alfred Hitchcock movie type of music was being heard clearly in the rooms at 9pm. The only food establishment close by is a Ruby Tuesdays, no stores, no gas station for a quick pick me up snack. Room was $100/night and I was stuck in Atlanta for 2 days because of the storm. The price included breakfast which had scrambled eggs, sausages, waffles and yogurts. The staff was nice and did their best in each scenario.
Se hospedó 1 noche en marzo de 2024
Respuesta de Hotel Management, el 17 may. 2024
I apologize that your stay was problematic, Teodora. We will repair the a/c unit and determine why music was piping into the rooms. I am pleased our staff was helpful and we will work to improve the guest experience. I do hope that you will give us another chance to better serve you next time.

4/10 Malo

Juanetia

Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The room was outdated and dirty. There were no washcloths when we checked in and our room was not cleaned for 2 of the 3 days we stayed. The front desk people were no help and when you asked a question they were not able to answer. The couch had a hole and burn marks. The dresser was leaning, tube discolored and there is a hole in the wall where the door opens and closes. I had to ask for an iron and for them to fill the facial tissue box since they only place one in the box. This was our first stay with LaQinta and I cannot say I would stay there again.
Se hospedó 3 noches en mayo de 2024
Respuesta de Hotel Management, el 17 may. 2024
I apologize that your room was not beautifully cleaned and properly stocked, Juanetia. We will be sure to update the furniture and our housekeeping team double check each room to ensure that our guests enjoy a comfortable stay. We hope that you will give us another chance to properly serve you in the future.