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Opiniones de La Quinta Inn & Suites by Wyndham Atlanta Midtown - Buckhead

2.5 out of 5
La Quinta Inn & Suites by Wyndham Atlanta Midtown - Buckhead
2535 Chantilly Dr Northeast, Atlanta, GA

Opiniones

7.8

Bueno

Puntuación de 10, es decir, Excelente. Basada en 552 de 1260 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 304 de 1260 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 167 de 1260 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 89 de 1260 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 148 de 1260 opiniones" "

8.0/10

Limpieza

8.2/10

Servicio y personal

7.6/10

Servicios

7.8/10

Condiciones de la propiedad

7.8/10

Cuidado del medio ambiente

Opiniones

4/10 Malo

Aile

Viaje de negocios, Viaje familiar
Le gustó: Servicio y personal
Había cucarachas, atrapamos una en un vaso y la llevamos a recpcion
Se hospedó 1 noche en febrero de 2024

2/10 Terrible

Kelly

Viaje en pareja
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Me han robado el dinero de mi depósito, he escrito varios correos y nadie responde
Se hospedó 1 noche en febrero de 2024

10/10 Excelente

Alexis

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Everything was right
Se hospedó 2 noches en noviembre de 2023

8/10 Bueno

Gerardo

Se hospedó 2 noches en octubre de 2023

6/10 Aceptable

Eddie

Viaje de negocios, Viaje familiar
Le gustó: Limpieza, servicios, condiciones de la propiedad
No le gustó: Servicio y personal
Simple but well maintained hotel. Minor repairs needed in the shower. Front desk is respectful but not friendly, saying good morning and how are you wouldn’t hurt.
Se hospedó 1 noche en julio de 2023

10/10 Excelente

Rosa

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The hotel was very good but they should check the mattresses because they are in very bad condition
Se hospedó 1 noche en julio de 2023

10/10 Excelente

Miguel

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
👍
Se hospedó 1 noche en julio de 2023

10/10 Excelente

Gretel Maria

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en abril de 2023

10/10 Excelente

ANTONIO

Viaje familiar con niños
Le gustó: Limpieza y servicio y personal
Good
Se hospedó 1 noche en abril de 2023

10/10 Excelente

Huber

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Podrían mejorar el desayuno por lo demás está todo bien
Se hospedó 2 noches en marzo de 2023

2/10 Terrible

Richard

Se hospedó 1 noche en marzo de 2023

10/10 Excelente

Maria

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Me gustó que tiene estacionamientos, desayuno Incluido y muy buena atención del personal. No me gustó el área de la ducha que se moja hacia afuera . Y los desayunos debe cerrar a las 10 los fines de semana para dormir un poco más.
Se hospedó 2 noches en febrero de 2023

6/10 Aceptable

Sandra

Viaje familiar
Le gustó: Servicio y personal
No le gustó: Limpieza
Encontré una cucaracha en el baño junto a las toallas, hablé con recepción y dijeron que no me podían dar descuento pues reservé por medio de un tercero y no directamente con ellos

8/10 Bueno

Mario

Le gustó: Limpieza y servicio y personal
Para una noche estuvo bien, la habitación que me toco estaba en la parte baja donde es bastante antigua la construcción, camas cómodas y servicio de cafetería Bueno
Se hospedó 1 noche en octubre de 2022
Respuesta de Michael Davidson, el 19 oct. 2022
Esperamos poder servirle en el futuro.

10/10 Excelente

Noel

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excellent
Se hospedó 1 noche en junio de 2022
Respuesta de Safya Murray , el 25 jul. 2022
Thank you, Noel!

10/10 Excelente

bedoya sanchez, gladys

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
👍
Se hospedó 1 noche en abril de 2022
Respuesta de Safya Murray, el 29 abr. 2022
Thank you, Bedoya.

10/10 Excelente

Norma Guevara

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Está a tan solo unos pasos del Consulado de México.
Se hospedó 1 noche en marzo de 2022
Respuesta de Safya Murray, el 17 mar. 2022
Thank you, Norma!

10/10 Excelente

Daniel

Se hospedó 1 noche en marzo de 2022

8/10 Bueno

Diego

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Muy bueno y limpio
Se hospedó 1 noche en enero de 2022
Respuesta de Safya Murray, el 2 feb. 2022
Thank you Diego!

2/10 Terrible

KAREN

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Sobrevendido
No encontramos reservación
Se hospedó 1 noche en diciembre de 2021
Respuesta de Front Office Manager, el 6 ene. 2022
Hi Karen, Did you make a reservation with us?

10/10 Excelente

Ramon

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Su ubicacion y servicio
Se hospedó 2 noches en diciembre de 2021
Respuesta de Front Office Manager, el 5 ene. 2022
Hi Ramon! Thank you for your feedback.

6/10 Aceptable

edith

Viaje familiar
Le gustó: Limpieza y comodidad de las habitaciones
No le gustó: Servicio y personal
Muy mala experiencia
El hotel esta muy bien pero no hay seguridad nos quebraron un vidrio de nuestra troca y no solo nosotros fueron 14 carros en esa noche que les hicieron lo mismo y ni el hotel ni la policia hacen nada.
Se hospedó 1 noche en diciembre de 2021
Respuesta de Tiana McKenzie, FOM, el 1 ene. 2022
Hi Valued Guest, Thank you for taking the time out to share your feedback with us, it is very important and valuable to us. Please accept our most sincere apologies for the incident during your stay. Parking on sight is at your own risk and with the incident at hand, we are making the necessary revisions to prevent this from happening again.

2/10 Terrible

Alicia

Se hospedó 1 noche en diciembre de 2021
Respuesta de Tiana McKenzie, FOM, el 23 dic. 2021
Hi Alicia, Thank you for sharing your feedback. We are saddened to hear of the disappointment with your stay. Please feel to share your concerns on how we may improve.

2/10 Terrible

Domingo

Viaje familiar
No le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
Pues me muy mal
Se hospedó 1 noche en noviembre de 2021
Respuesta de Tiana McKenzie, FOM, el 12 nov. 2021
Hi Lucienne Saint, Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites, Atlanta Midtown - Buckhead. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. It is our hope that you will give us the opportunity to better serve you in the future.

4/10 Malo

Erika

No le gustó: Limpieza, servicios, condiciones de la propiedad
La limpieza es mala y las sábanas y toallas estaban muy sucias
Se hospedó 2 noches en octubre de 2021
Respuesta de Tiana McKenzie, FOM, el 20 oct. 2021
Hi Erika, Thank you for taking the time out to provide feedback on your experience. We must apologize for the experience you encountered. Rest assured we will work on having these issues corrected.

6/10 Aceptable

José

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
No me gusto el desayuno o lo que ellos llaman desayuno,es solo un bocadillo
Se hospedó 2 noches en octubre de 2021
Respuesta de Tiana McKenzie, FOM, el 7 oct. 2021
Hola José, debo disculparme por la decepción con el desayuno, sin embargo, como se anuncia en nuestro sitio web, el desayuno es solo un agarrar y llevar en este momento hasta que hagamos la transición a servir un desayuno caliente en el futuro.

8/10 Bueno

Margarito

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en septiembre de 2021

6/10 Aceptable

Cliente verificado

Se hospedó 1 noche en julio de 2021
Respuesta de Tme, el 28 jul. 2021
Thank you for staying!

6/10 Aceptable

Cliente verificado

Le gustó: Servicio y personal y servicios
Estaba sucio
Se hospedó 1 noche en junio de 2021
Respuesta de Tme, el 14 jun. 2021
We appreciate your feedback

2/10 Terrible

Latosha

No le gustó: Limpieza, servicios, condiciones de la propiedad
The room was not clean, the trash can was not emptied. The duvet and towels were dirty, there was hair in the wash clothes and bugs in the sink. That hotel is so ran down it really bad. LaQuinta use to be a really nice hotel, not anymore.
Se hospedó 1 noche en abril de 2024

10/10 Excelente

JOSE

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Area is quiet and remote. Not tourist coming and going to the premises
Se hospedó 1 noche en abril de 2024

8/10 Bueno

Kyle

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Was good
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Isaura

We had a very pleasant stay here, stuff were very friendly and accommodating.
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Nestor

Le gustó: Limpieza
Good
Se hospedó 3 noches en abril de 2024

2/10 Terrible

Viktor

Viaje en grupo
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Reserved and was charged for two rooms. When we arrived to check-in the clerk at the front desk was informed us they were fully booked and would not refund us for the rooms we had paid for. Absolutely terrible customer service
Se hospedó 2 noches en abril de 2024

8/10 Bueno

Demitria

Viaje en pareja
Le gustó: Servicio y personal
No le gustó: Limpieza
The front desk clerk was STELLAR! She was courteous and very helpful. We had a mix up qith our room number and she personally made sure everything was all set. This property would be a 10, but unfortunately we found lots of hair in the bed linens and the walls could use a wipe down.
Se hospedó 1 noche en abril de 2024

2/10 Terrible

Moustafa

Viaje en pareja
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
I reserved a room and when I reached there after driving 6 hours from Florida I went to the front desk to check-in the employee simply told me there is no room for you we will give you a refund because the house keeping didn’t clean all the rooms today.
Se hospedó 1 noche en abril de 2024

4/10 Malo

claudia

Viaje con mascota, Viaje familiar
No le gustó: Servicio y personal y condiciones de la propiedad
The last of the five night stay we were awaken by blasting music in the parking lot at 2am lasting close to 30 minutes. No one from reception took any action against this massive disturbance and when I brought it up during checkout the next morning , the receptionist, Jovi, kept saying it was not his shift and he was not aware of the incident. Did not appear to care to apologize for the inconvenience or understand my question about the protocol in such situations to reassure me that in the future it will be addressed promptly. Two out of the three receptionists I encountered simply acted as they did not want to be there, they are not fit for this industry.
Se hospedó 5 noches en abril de 2024

10/10 Excelente

Clifford, vonore

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Convenient location
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Clifford, vonore

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Good location easy access
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Diana

Viaje de negocios, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Check in was easy with friendly helpful staff. Room was clean and comfortable. Will stay again.
Se hospedó 1 noche en abril de 2024

8/10 Bueno

Malinda

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 3 noches en abril de 2024

10/10 Excelente

Matthew

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great service and great Thai place nearby
Se hospedó 1 noche en abril de 2024

2/10 Terrible

Ganna

Viaje familiar
Le gustó: Servicio y personal
Stayed here for one night for the second time in the past year. My first visit in September 2023 was wonderful. My visit was 4/1-4/2 - the first room in which I was moved in, the TV did not work, they changed the room - there was no water in the washbasin, an unpleasant smell from the sewer. In the morning it turned out that there was simply no breakfast!!! There is absolutely no food!!! Just an apple and a boiled egg! no yogurt or hot breakfast.
Se hospedó 1 noche en abril de 2024

8/10 Bueno

david

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The staff and service was wonderful. The night manager was very sweet and professional and the morning person was so busy with setting up breakfast by her self and she kept her professional above help.
Se hospedó 2 noches en marzo de 2024

6/10 Aceptable

Peter, Vernon Hills

Viaje familiar
Le gustó: Limpieza
My room was smoked in and it had a strong cigarette smell. When I asked to change the room, I was told there was nothing else available. It is supposed to be a smoke free facility. The breakfast could be better.
Se hospedó 1 noche en marzo de 2024

6/10 Aceptable

Myesha

Viaje de negocios, Viaje familiar
I felt uncomfortable in this hotel. There was so much mold and peeling paint on the bathroom ceiling. Blonde hairs were all over my black socks. A pillow had makeup on it and the flat sheet had lint balls all over it. I slept fully clothed on top the sheets. I touched nothing besides the faucets, doors and a light switch. Staff didn’t have the best attitude while checking in. Breakfast that was available were waffles and a few muffins or bagels. Staff stated the breakfast was limited because a truck hadn’t come in. I spent my second night at a friends house who lives in the area.
Se hospedó 2 noches en marzo de 2024

4/10 Malo

Jennifer

Viaje de negocios, Viaje familiar con niños
Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
Roach infested, I think I killed about 10 roaches and I'm not exaggerating. The bathroom shower was dirty with mildew.
Se hospedó 4 noches en marzo de 2024

2/10 Terrible

Robert

Viaje con mascota, Viaje familiar
Le gustó: Servicio y personal
No le gustó: Limpieza, servicios, condiciones de la propiedad
This was my ever first stay at a La Quinta. It was horrible! First the parking is very tight. Someone backed into another cars taillights and there is red broken taillight pieces on the ground. Got to our room and it was very dirty, the carpet was missing a chunk. the bed linen was not changed and had big stains. I was very obvious it was not even changed. None of the housekeepers had linen on there carts for replacement when you walked the floors. All they are concerned with is towels and trash. The headboards were filthy and well as the bathroom. I killed a pregnant roach and there were bugs in our water the next morning. The floor i stayed on was fumed with marijuana. My wife and I don't drink or smoke and we both have serious allergies. We were not expecting the smell. I mentioned to the front desk and she said she caught one guest smoking it and had to remove him from the facilities. But it wasn't enough. That's the first thing you smell getting on and off the elevators. I want complain about breakfast if it's true the truck did not show up for inventory. there was none on Saturday. Then there was dog poop all on the grass. My 3lb yorkie refused to go outside and she normally loves it. We have bags and pick up after her. My wife was very disappointed and I was very embarrassed celebrating our 34th anniversary.
Se hospedó 2 noches en marzo de 2024

2/10 Terrible

Fernando

No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The staff is rude. We stayed for two days and the beds were not made the second day. The towels were not changed, trash was not picked up. Holes on the bathroom door. Bathtub was not clean. All of this made me question if the room (sheets and bed) had been cleaned at all before we arrived. There was hardly anything for breakfast. There was not water to drink. The TV did not work, several people cam in the room, trying to fix it, and nothing. It still didn't work. The wifi kept cutting on and off. I tried to talk to someone in the front desk, but there was noone, everyone was outside smoking. I have never seen anything like it before. I stayed after driving for many many hours, i was too tired to go and look for a new hotel, and to deal with expedia refunding me. It was terrible. 0/10 DO NOT RECOMMEND.
Se hospedó 2 noches en marzo de 2024