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Opiniones de Best Western Atlantic City Hotel

2.5 out of 5
Best Western Atlantic City Hotel
1416 Pacific Ave, Atlantic City, NJ

Opiniones

7.0

Bueno

Puntuación de 10, es decir, Excelente. Basada en 279 de 1000 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 287 de 1000 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 167 de 1000 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 105 de 1000 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 162 de 1000 opiniones" "

7.2/10

Limpieza

7.4/10

Servicio y personal

6.4/10

Servicios

6.8/10

Condiciones de la propiedad

6.6/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

Dane

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Recomendado!!
Se hospedó 1 noche en febrero de 2024
Respuesta de Hotel Manager, el 27 feb. 2024
Dear Dane,Thank you for recommending our hotel! We are thrilled to hear that you had a positive experience during your stay. Providing excellent service and a clean environment is our top priority, and we are glad that we met your expectations. Your recommendation means a lot to us, and we truly appreciate your kind words. We will continue to strive for excellence and ensure that all our guests have a pleasant and comfortable stay. We look forward to welcoming you back in the future and providing you with another enjoyable experience.Sincerely, Hotel Manager

8/10 Bueno

Jonathan Enrique

Viaje en pareja
Le gustó: Limpieza, servicios, condiciones de la propiedad
No hablan español
Se hospedó 1 noche en febrero de 2024
Respuesta de Hotel Manager, el 11 feb. 2024
Dear Jonathan Enrique,Thank you for your feedback. We apologize for any inconvenience caused by our staff not speaking Spanish. We will take this into consideration as we strive to improve our services and accommodate the needs of all our guests. If you have any further concerns, please don't hesitate to reach out.Sincerely, Hotel Manager

6/10 Aceptable

Paola

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Bueno
En general el hotel está bien, pero lo que no me gustó es que el desayuno se servía hasta las 09:00 am y era sábado! Muy temprano.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Hotel Manager, el 13 nov. 2023
Dear Paola,Thank you for your feedback, and we're glad to hear you found the hotel generally good. We apologize for any inconvenience regarding the early breakfast hours on Saturday. We understand the importance of accommodating our guest's schedules and will take your comments into consideration for future adjustments. Your input is valuable, and we appreciate your understanding. We hope to have the opportunity to welcome you back and provide an even more enjoyable experience.Sincerely, Hotel Manager

10/10 Excelente

Elizabeth

Le gustó: Limpieza y condiciones de la propiedad
M encanto un lugar súper bonito
Respuesta de Hotel Manager, el 16 oct. 2023
Dear Elizabeth,Hello! Thank you for sharing your positive feedback! We're thrilled to hear that you had a great experience at our place. Your satisfaction is our top priority, and we look forward to welcoming you back soon for another fantastic visit.Sincerely,Hotel Manager

8/10 Bueno

faustino

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Muy bien limpia y tranquila
Se hospedó 1 noche en agosto de 2023
Respuesta de Hotel Manager., el 4 oct. 2023
Dear faustino, Thank you for your great review! We are so glad you had a wonderful experience with us. We certainly try our best to offer the best and most comfortable stay possible. We look forward to hosting you again for another peaceful stay very soon! Sincerely, Hotel Manager

10/10 Excelente

audelia

Se hospedó 1 noche en agosto de 2023
Respuesta de Hotel Manager., el 4 oct. 2023
Dear audelia,Thank you so much for the five-star rating! We are so pleased to hear that you had a great experience at our hotel and that you enjoyed the facilities and amenities we have to offer. It’s always our goal to make sure that our guests have a positive and memorable experience, so we are thrilled that you had such a positive one. We hope to see you again soon! Sincerely, Hotel Manager

6/10 Aceptable

Fernando

Viaje en pareja
No le gustó: Servicio y personal
La estancia estuvo buena , el problema es que en el baño no había jabón para bañarse y falta personal para atenderte
Se hospedó 1 noche en julio de 2023
Respuesta de Hotel manager, el 24 jul. 2023
Dear Guest,Thank you for choosing us and for sharing your experience. We are glad to know that you had a good stay in general. We are sorry for the lack of soap and the shortage of staff, we will take note of your concerns to improve our services. We hope to have the opportunity to welcome you again and provide you with a more satisfactory experience in the future. Your satisfaction is our priority. Thank you for staying with us!Sincerely,Hotel Manager

10/10 Excelente

Keishla

Se hospedó 1 noche en junio de 2023
Respuesta de Hotel Manager, el 24 jul. 2023
Dear Guest, Thanks for staying with us. I’m very glad that our hotel impressed you in so many ways. We focus on offering a guest experience that will satisfy a wide range of travelers. When you’re in the area again, I hope you will make us your first choice. We’ll be here when you need us with another great stay that you’re sure to like again. Sincerely, Hotel Manager

4/10 Malo

Ramon

No fondo wn la targeta.revoto.
Se hospedó 1 noche en junio de 2023
Respuesta de Hotel Manager, el 23 jun. 2023
Dear Ramon,Thanks for the feedback. Our goal is to provide a consistently superior guest experience, and your comments are very important to us. We rely on guests like you to tell us when we’re doing well and when we are so we can get better. If we let you down, I apologize. Hope you will visit again soon.Sincerely,Hotel Manager

10/10 Excelente

Dr. Alberto

Se hospedó 1 noche en junio de 2023
Respuesta de Hotel manager, el 24 jul. 2023
Dear Guest, Thanks for the stay and great feedback by giving us a 5-Star rating. It is really encouraging. We feel proud when we get such ratings and motivate us to serve better. Look forward to welcoming you again. Sincerely, Hotel Manager

8/10 Bueno

petra

Se hospedó 1 noche en abril de 2023
Respuesta de Hotel Manager, el 28 abr. 2023
Dear Petra,Thank you for providing your rating. We appreciate your feedback and are glad to know that you had a good experience during your stay with us. We always strive to provide our guests with the best possible experience. We hope to have the opportunity to serve you again in the future.Sincerely,Hotel Manager

6/10 Aceptable

Yefry

we will not be able to arrive because something happened
Se hospedó 1 noche en marzo de 2023
Respuesta de Hotel Manager, el 21 mar. 2023
Dear Yefry,Thanks for the feedback. We're sorry to hear that you won't be able to visit our property. We understand that unexpected events can happen. Hopefully, you will be able to visit soon and have a positive experience.Sincerely,Hotel Manager

4/10 Malo

Miguel

Viaje de negocios, Viaje familiar
No le gustó: Limpieza y servicio y personal
Too many homeless around the area!! You can ear people next room !!
Se hospedó 1 noche en marzo de 2023
Respuesta de Hotel Manager, el 18 mar. 2023
Dear Miguel,Thank you for your feedback. We apologize for any inconvenience caused by noise or disturbances. We will consider your comments and work to address any issues in the surrounding area that may impact our guests. We hope to have the opportunity to welcome you back in the future.Sincerely,Hotel Manager

8/10 Bueno

Marco

Se hospedó 2 noches en febrero de 2023
Respuesta de Hotel Manager, el 10 mar. 2023
Dear Marco,Thank you for your valuable time to leave a rating on your stay at our hotel. If you can think of anything to bring our guest satisfaction score from 4 to 5, please be sure to let us know. Visit again soon.Sincerely, Hotel Manager

10/10 Excelente

Cesilia

Se hospedó 2 noches en febrero de 2023
Respuesta de Hotel Manager, el 8 mar. 2023
Dear Cesilia,Thanks for staying with us and for appreciating your stay with us by giving us a 5 out of 5 ratings. We focus on providing a great experience for every guest and on providing value to you as well. Hope to see you again soon.Sincerely, Hotel Manager

10/10 Excelente

celestino

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Me gusto lo tranquilo y seguro del hotel y lo cercano a los casinos y restaurantes.
Se hospedó 1 noche en diciembre de 2022
Respuesta de Hotel Manager, el 4 ene. 2023
Dear Celestino,Thank you for your feedback. We are glad to hear that you enjoyed your stay with us and found the hotel to be quiet and safe. It's great to know that you appreciated the convenience of the hotel's location. We look forward to your next visit.Sincerely,Hotel Manager

10/10 Excelente

Romulo

Viaje familiar
Muy bueno
Se hospedó 1 noche en julio de 2022
Respuesta de Hotel Manager, el 20 jul. 2022
Dear Guest, Thank you very much for your stay at the Best Western Atlantic City Hotel. We honestly believe that your stay was very good and matched your expectations. Guest satisfaction is, of course, a big reward for our hospitality. It was our privilege to serve you and hope you will give us more opportunities to do so. Sincerely, Hotel Manager

8/10 Bueno

Carina del Carmen

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Me gusto, el servicio fue bueno y la habitación muy amplia y todo limpio.
Se hospedó 1 noche en mayo de 2022
Respuesta de Hotel Manager, el 9 jun. 2022
Dear Guest, Thank you very much for your stay at the Best Western Atlantic City Hotel. We honestly believe that your stay was very good and matched your expectations. Guest satisfaction is, of course, a big reward for our hospitality. It was our privilege to serve you and hope you will give us more opportunities to do so. Sincerely, Hotel Manager

8/10 Bueno

Francisco

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Todo bien
Se hospedó 2 noches en abril de 2022
Respuesta de Hotel Manager, el 28 abr. 2022
Dear Guest, Thank you for taking the time to tell us about your experience at Best Western Atlantic City Hotel. It is gratifying to note that you had a nice experience. It is our privilege to serve clients like you. Compliments from guests like you motivate us further. Please do visit us again for a superior experience. Sincerely, Hotel Manager

4/10 Malo

Cliente verificado

Viaje en pareja
No le gustó: Servicio y personal, servicios, condiciones de la propiedad
Nada el baño estaba descompuesto. Y todo sucio
Se hospedó 1 noche en julio de 2021
Respuesta de Hotel Manager, el 15 jul. 2021
Dear Guest, Thank you for posting the candid review. The cleanliness and maintenance issues you encountered have been addressed with our concerned team, and we will improve our process to ensure to reach the highest standards, we apologize for the inconveniences and should you return to our area, we hope you will consider staying with us again. Sincerely, Hotel Manager

10/10 Excelente

Edgar

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en junio de 2021
Respuesta de Hotel Manager, el 23 jun. 2021
Dear Edgar, Thanks for staying with us and giving us an overwhelming rating. We appreciate the fact that most of our overnight guests are happy with the decision to stay with us. We're committed to providing excellence when you stay with us again. Nothing means more to us than hearing from our guests, and we're so thankful for your 10-star rating. Please visit us again soon. Sincerely, Hotel Manager

6/10 Aceptable

Cliente verificado

Se hospedó 1 noche en junio de 2021
Respuesta de Hotel Manager, el 28 jun. 2021
Dear Guest, Thank you for your valuable time to leave a rating on your stay at our hotel. If you can think of anything to bring our guest satisfaction score from 3 to 5, please be sure to let us know. We appreciate your business. Sincerely, Hotel Manager

2/10 Terrible

Cliente verificado

Viaje de negocios
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Malisimo. Feo. Sin desayuno. El peor hotel se todos los best westerns.
Se hospedó 1 noche en mayo de 2021
Respuesta de Hotel Manager, el 2 jun. 2021
Dear Guest, Thanks for being a guest at our hotel. Our apologies for all the inconveniences you had with the stay. Our hospitality ensures a nice experience for our guests, but here something has really not worked. It is unfortunate that we could not provide you with a good staying experience which you really deserved. Kindly understand and give us another chance to prove ourselves. Sincerely, Hotel Manager

4/10 Malo

Cliente verificado

Viaje familiar con niños
No le gustó: Servicio y personal, servicios, condiciones de la propiedad
Sucio la nevera no funcionaba no tienen control con los huéspedes. Hubo una pelea al frente de mi habitación
Se hospedó 2 noches en noviembre de 2020
Respuesta de Hotel Manager, el 27 abr. 2021
Dear Guest, We are extremely disappointed to see your comments. This is an unusual incidence and our apologies. We will investigate this with the concerned department. Actions will be taken for the closure of the grievance as well as prevention from repetition. Request your understanding and support. Sincerely, Hotel Manager

4/10 Malo

Cliente verificado

Le gustó: Servicio y personal y condiciones de la propiedad
No le gustó: Limpieza y servicios
El establecimiento aparenta ser bueno pero tuve un incidente que me produjo un problema de salud por unas picaduras muy extrañas, el primer dia en mis orejas y el segundo dias en los ojos. Esto me decepciono bastante con respecto al hotel, la limpieza deja mucho que desear. NUNCA MAS
Se hospedó 2 noches en enero de 2020
Respuesta de Hotel Manager, el 14 ene. 2020
Hello Esteemed Guest, We are extremely disappointed to see your comments. This is an unusual incidence and our apologies. We will investigate this with the concerned department. Actions will be taken for the closure of the grievance as well as prevention from repetition. Request your understanding and support. Sincerely, Hotel Manager.

10/10 Excelente

ENRIQUE

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Aún No han agregado esta última estadía en Rewards
Se hospedó 2 noches en noviembre de 2019

10/10 Excelente

Cliente verificado

Le gustó: Servicio y personal, servicios, condiciones de la propiedad
Se hospedó 1 noche en noviembre de 2019
Respuesta de Hotel Manager, el 4 nov. 2019
Dear Guest, Thanks for staying with us and for appreciating your stay with us by giving us a 5 out 5 ratings. We focus on providing a great experience for every guest and on providing value to you as well. We look forward to serving you even better and eagerly await to welcome you. It is our privilege to serve guests like you. Sincerely, Hotel Manager

8/10 Bueno

angel

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Los mejores hoteles los encuentro en H Hotels.com
Excelente volveremos a este hotel en el futuro
Se hospedó 1 noche en octubre de 2019
Respuesta de Hotel Manager, el 2 nov. 2019
Dear Guest, Thank you for indicating that you would stay with us again. That’s the highest compliment possible. Our goal is an excellent experience for every guest, and I’m pleased we completely satisfied. We invite you to stay with us again soon so you can experience the many positive attributes of our hotel again. Sincerely, Hotel Manager

6/10 Aceptable

Akila

Viaje familiar
No le gustó: Servicio y personal y condiciones de la propiedad
Overall, the stay was OK The shower Rarely works. The room is very dusty. We decided to park on the premises on the parking ticket they write Your room number on it, which is very unsafe
Se hospedó 2 noches en mayo de 2024
Respuesta de Hotel Manager, el 6 may. 2024
Dear Akila,Thank you for your feedback. We apologize for the inconveniences you encountered during your stay. Rest assured, we take your feedback seriously and are addressing the issues with our maintenance and housekeeping teams to improve our facilities. Regarding parking, we appreciate your concern and will explore safer alternatives. We hope to welcome you back for a better experience.Sincerely, Hotel Manager

8/10 Bueno

Robert

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The continental breakfast was good
Se hospedó 1 noche en abril de 2024
Respuesta de Hotel Manager, el 29 abr. 2024
Dear Robert,Thank you for your feedback! We're glad to hear that you enjoyed our continental breakfast. If there are any specific areas where you feel we could improve to make it even better, please let us know. We appreciate your input and hope to have the opportunity to welcome you back for another great stay in the future!Sincerely, Hotel Manager

6/10 Aceptable

Stuart

Le gustó: Servicio y personal y condiciones de la propiedad
No le gustó: Limpieza
It was ok
Se hospedó 2 noches en abril de 2024
Respuesta de Hotel Manager, el 27 abr. 2024
Dear Stuart,Thank you for your feedback. We appreciate your honesty and would love to know more about your experience to improve. Please feel free to reach out to our team with any suggestions or concerns you may have. We hope to welcome you back for a more enjoyable stay in the future.Sincerely, Hotel Manager

2/10 Terrible

Kess

No le gustó: Servicio y personal
Made several requests for them to clean our rooms and they never did
Se hospedó 2 noches en abril de 2024
Respuesta de Hotel Manager, el 26 abr. 2024
Dear Kess,We apologize for the inconvenience you experienced with our housekeeping services. Your feedback is concerning, and we take it seriously. Rest assured, we'll address this issue with our team to ensure such lapses are rectified promptly. We appreciate your patience and hope to have the opportunity to improve your experience in the future.Sincerely, Hotel Manager

4/10 Malo

richard

Viaje familiar
No le gustó: Limpieza, servicios, condiciones de la propiedad
Shower doesn't work. mini frig not working.. Electrical outlets not all working.
Se hospedó 2 noches en abril de 2024
Respuesta de Hotel Manager, el 22 abr. 2024
Dear Richard,We apologize for the inconveniences you experienced during your stay. It's unacceptable that the shower, mini-fridge, and electrical outlets were not working properly. Ensuring that all amenities are in good working order is a priority for us, and we regret that we fell short in this instance. Your feedback is valuable to us, and we will address these issues promptly to prevent similar occurrences in the future. We understand the frustration and inconvenience this must have caused, and we sincerely apologize for the disruption to your stay. If there's anything else we can do to assist you or if you would like to discuss your concerns further, please don't hesitate to reach out to us directly. We appreciate your feedback and hope to have the opportunity to provide you with a more enjoyable experience in the future.Sincerely, Hotel Manager

8/10 Bueno

Frankie

Viaje en grupo
Le gustó: Servicio y personal
Decent affordable spot near the boardwalk
Se hospedó 2 noches en abril de 2024
Respuesta de Hotel Manager, el 22 abr. 2024
Dear Frankie,Thank you for your feedback. We're glad to hear that you found our hotel to be a decent and affordable option near the boardwalk. Providing value and convenience to our guests is important to us, and we're pleased that you had a positive experience in this regard. Your feedback is valuable as we continually strive to enhance our guest's experiences. We appreciate your support and hope to welcome you back for another enjoyable stay in the future!Sincerely, Hotel Manager

10/10 Excelente

Latoya

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Clean
Se hospedó 1 noche en abril de 2024
Respuesta de Hotel Manager, el 22 abr. 2024
Dear Latoya,We're thrilled to receive your 5 out of 5 rating! Thank you for taking the time to share your feedback. We're glad to hear that you found our hotel clean and satisfactory during your stay. Your satisfaction is our top priority, and we hope to have the pleasure of welcoming you back again soon for another great experience!Sincerely, Hotel Manager

8/10 Bueno

Roselle

Viaje en grupo, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Service is great.
Se hospedó 1 noche en abril de 2024
Respuesta de Hotel Manager, el 24 abr. 2024
Dear Roselle,Thank you for your feedback! We appreciate your positive comments about our service. We are constantly striving to provide the best experience for our guests, and your feedback helps us to continue improving. We hope to have the opportunity to serve you again in the future and to earn that extra star!Sincerely, Hotel Manager

10/10 Excelente

Anthony, New Britain

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great service and breakfast.
Se hospedó 2 noches en marzo de 2024
Respuesta de Hotel Manager, el 2 abr. 2024
Dear Anthony,Thank you for your fantastic review! We're delighted to hear that you enjoyed our great service and breakfast during your stay. Providing top-notch service and delicious breakfast options is always our goal, and we're thrilled to have met your expectations. We appreciate your feedback and hope to welcome you back again soon!Sincerely, Hotel Manager

4/10 Malo

Christine

Viaje familiar
No le gustó: Servicio y personal
There wasnt a working TV in the room, which was brought to the hotels attention, but nothing was done about it. No room change, no credit, just "oh, sorry". Not ok considering the price of the hotel, with an additional parking fee not mentioned when booking. Booked hotel in advance, figuring that would be the best price, yet someone walked in and booked a room for $70 less than we paid, and no help from customer service yet again. I can say with the appreciation we received from choosing your establishment, that this will be the last visit to one of your establishments.
Se hospedó 1 noche en marzo de 2024
Respuesta de Hotel Manager, el 25 mar. 2024
Dear Christine,We're deeply sorry for the disappointing experience you had during your stay. It's unacceptable that the TV issue wasn't promptly resolved and that you didn't receive satisfactory assistance from our customer service team. We apologize for any miscommunication regarding the parking fee and the discrepancy in room rates. Your feedback is crucial to us, and we'll address these issues with our team to prevent similar occurrences in the future. We understand your frustration, and we sincerely hope to have the opportunity to regain your trust and welcome you back for a much-improved experience.Sincerely, Hotel Manager

8/10 Bueno

Beth

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios
I was by myself so questioned the area I realized was around me as I didn't feel I should walk around by myself, so ended up driving each day, but the hotel was very clean and staff were friendly. The facilities itself is old but very clean. I was in the area for three days/two nights.
Se hospedó 2 noches en marzo de 2024
Respuesta de Hotel Manager, el 25 mar. 2024
Dear Beth,Thank you for taking the time to share your feedback with us. We're glad to hear that you found our hotel very clean and our staff friendly. However, we apologize if you felt uneasy about the surrounding area. Your safety and comfort are important to us, and we understand your concerns. We appreciate your understanding and hope that despite this, you were able to enjoy your stay with us. If you have any further feedback or suggestions for improvement, please feel free to let us know. We hope to have the opportunity to welcome you back in the future.Sincerely, Hotel Manager

2/10 Terrible

Joseph

Se hospedó 1 noche en marzo de 2024
Respuesta de Hotel Manager, el 25 mar. 2024
Dear Joseph,We're truly sorry to hear that your experience fell below your expectations. Your satisfaction is important to us, and we apologize for any shortcomings during your stay. We'd appreciate hearing more about your specific concerns so we can address them and prevent similar issues in the future. Please feel free to reach out to our customer service team to discuss your experience further. We value your feedback and hope to have the opportunity to make things right.Sincerely, Hotel Manager

2/10 Terrible

Mia

No le gustó: Limpieza y condiciones de la propiedad
Se hospedó 2 noches en marzo de 2024
Respuesta de Hotel Manager, el 19 mar. 2024
Dear Mia,We're deeply sorry to hear that your experience fell short of expectations. Your feedback is important to us, and we would like to understand where we went wrong to improve. If you're willing to share more details about your stay, please reach out to us. We value your input and hope to have the opportunity to make things right in the future.Sincerely, Hotel Manager

2/10 Terrible

Amanda

Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This place smells like they just fumigated. Food on the floor in hallway. Very disgusting
Se hospedó 2 noches en marzo de 2024
Respuesta de Hotel Manager , el 18 mar. 2024
Dear Amanda,We apologize for the unpleasant odor and cleanliness issues you encountered during your stay. This does not meet the standards of cleanliness and comfort we strive to provide for our guests. Your feedback is important to us, and we will address these issues promptly with our housekeeping and maintenance teams to ensure improvements are made. We appreciate your understanding and hope to have the opportunity to provide you with a much more satisfactory experience in the future.Sincerely, Hotel Manager

6/10 Aceptable

Werner

Viaje en pareja
Le gustó: Servicio y personal
Bei Ankunft war unser Zimmer nicht gesaugt- wurde auf Wunsch aber umgehend nachgeholt Frühstück recht eingeschränkt und nur bis 9:00
Se hospedó 2 noches en marzo de 2024
Respuesta de Hotel Manager, el 14 mar. 2024
Dear Werner,Thank you for bringing these concerns to our attention. We apologize for the oversight with the cleanliness of your room upon arrival, but we're glad to hear that it was promptly addressed when brought to our attention. We understand your disappointment with the limited breakfast options and the early end time. Your feedback is valuable, and we will review these issues with our team to see how we can improve. We appreciate your understanding and hope to provide you with a more satisfactory experience in the future.Sincerely, Hotel Manager

8/10 Bueno

Nikema

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
No le gustó: Servicios
We stayed here for a concert it was conveniently close so we were able to walk, good food spot across the street after hours. Would stay again
Se hospedó 1 noche en marzo de 2024
Respuesta de Hotel Manager, el 11 mar. 2024
Dear Nikema,Thank you for choosing to stay with us during your concert visit! We're delighted to hear that our convenient location and nearby amenities enhanced your experience. Your positive feedback is greatly appreciated, and we look forward to welcoming you back for another enjoyable stay in the future!Sincerely, Hotel Manager

8/10 Bueno

Win Thawda

Le gustó: Limpieza
Se hospedó 1 noche en marzo de 2024
Respuesta de Hotel Manager , el 10 mar. 2024
Dear Win Thawda:Thank you for taking the time out of your busy schedule to write a review about your stay at our hotel. We would like to know what we can improve to earn a 5-star review on your next stay.Sincerely, Hotel Manager

10/10 Excelente

Linda

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very clean very nice place i will stay again 😊
Se hospedó 2 noches en febrero de 2024
Respuesta de Hotel Manager, el 2 mar. 2024
Dear Linda,Thank you for your wonderful feedback! We're thrilled to hear that you found our hotel to be very clean and nice. We're delighted that you had such a positive experience with us and that you're already planning to stay again. Your satisfaction means a lot to us, and we look forward to welcoming you back for another great stay in the future! Sincerely, Hotel Manager

6/10 Aceptable

Temi

No le gustó: Limpieza
Se hospedó 2 noches en febrero de 2024
Respuesta de Hotel Manager, el 2 mar. 2024
Dear Temi,Thank you for the review and rating of 3 out of 5. Kindly give us some opinion, which can be useful for us to improve our hotel service from 3 to 5. We appreciate your feedback!. Hope you will visit us again soon. Sincerely, Hotel Manager

4/10 Malo

Diondra

Viaje familiar con niños
Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
I enjoyed the convenience of the location. However, my first room had a broken toilet they attempted to fix. We had to be moved to a different room, which had not been cleaned properly. We found food in the pull out bed. Most of the outlets in the room did not work, we had to share 2 outlets(1 of which was faulty) amongst 4 people. The breakfast area was decent, however they would run out of items and you were left with what was available. The lady managing the breakfast area allowed some people to do what they wanted while others had to wait for her. The wait time for waffles were ridiculous and lines were always long.
Se hospedó 2 noches en febrero de 2024
Respuesta de Hotel Manager, el 28 feb. 2024
Dear Diondra,We're truly sorry to hear about the inconveniences you encountered during your stay. Your feedback is deeply concerning, and we apologize for falling short of your expectations. Please know that we take these issues seriously and will address them with our team to ensure improvements are made. Your experience does not reflect our standards, and we appreciate you bringing it to our attention. We hope to have the opportunity to make it right and provide you with a more enjoyable stay in the future.Sincerely, Hotel Manager

8/10 Bueno

katonya

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Hotel very clean. Lady making the waffles was very rude. Cleaning lady really nice. You have to pay to park. Bed comfy and if your going to walk to boardwalk not very far but go in the daytime
Se hospedó 2 noches en febrero de 2024
Respuesta de Hotel Manager, el 29 feb. 2024
Dear Katonya,Thank you for sharing your experience with us. We're pleased to hear that you found our hotel clean and enjoyed the comfort of our beds. However, we apologize for the behavior of the staff member making waffles, we'll address this promptly. We appreciate your kind words about our cleaning staff and your valuable feedback about parking. We hope to welcome you back for a more enjoyable stay in the future.Sincerely, Hotel Manager

8/10 Bueno

Diana

Le gustó: Servicio y personal y condiciones de la propiedad
Se hospedó 1 noche en febrero de 2024
Respuesta de Hotel Manager, el 28 feb. 2024
Dear Diana,Thank you for taking the time to provide us with a 4-star rating. We're glad you enjoyed your stay overall, and we deeply appreciate your feedback. We are always striving to deliver the best possible experience to our guests, so we will make sure to use this information to keep improving. Thanks again for the rating and we hope to have you stay with us again soon.Sincerely, Hotel Manager