2/10
Arrived at the property did not have access code, I had to call the host who did not have my reservation scheduled. I had to give him my reservation number he then asked me to give him a few minutes to come to the property, he arrived and he had to go in and tidy up the house. He then came back and told me I didn’t have to be checked out by 11:00 because of the mixup told me he left a case of water if I needed and texted me the access code and internet password. He did apologize for the inconvenience however upon getting in the house and looking around the house smelled of cat urine definitely did not look like the pictures online. I contacted Verbo and they gave a partial refund and said the host would contact me however I am now back home and never received any response back from the host
Deidre B.
Se hospedó 1 noche en abril de 2025