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Opiniones de Palazzo Ferraioli Hotel & Wellness Center

4 out of 5
Palazzo Ferraioli Hotel & Wellness Center
Via Campo, 16, Atrani, SA

Opiniones

8.8

Excelente

Puntuación de 10, es decir, Excelente. Basada en 297 de 539 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 158 de 539 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 53 de 539 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 16 de 539 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 15 de 539 opiniones" "

9.2/10

Limpieza

8.8/10

Servicio y personal

8.4/10

Servicios

8.8/10

Condiciones de la propiedad

8.4/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

FERNANDA

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en septiembre de 2023
Respuesta de manager, el 11 sept. 2023
Dear Fernanda,thank You so much for Your review,we apprecieted it a lotwe hope to welcome You very soon againBest regards

6/10 Aceptable

Patricio

Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 3 noches en agosto de 2022
Respuesta de manager, el 16 ago. 2022
Thank You for Your stay with us

10/10 Excelente

Vincenzo

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Original y en un emplazamiento único para disfrutar!
Se hospedó 1 noche en mayo de 2022
Respuesta de Palazzo Ferraioli manager, el 13 jun. 2022
Thank You very much for Your stay at Palazzo Ferraioli and for Your kind review. We hope to welcome very soon again

4/10 Malo

Cliente verificado

Viaje en pareja
No le gustó: Servicio y personal, servicios, condiciones de la propiedad
Un hotel che non merita assolutamente 4 stelle, forse nemmeno 3. Materasso incomodo, colazione triste, arredamento datato
Se hospedó 2 noches en julio de 2021

8/10 Bueno

C, España

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Tiene unas vistas preciosas. El desyuno es buenisimo. El persobal muy amable.
Se hospedó 3 noches en octubre de 2018

8/10 Bueno

Juan Pablo

Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
hoteal adecuado cerca de amalfi
Atrani es una ciudad muy cercana a Amalfi, se accede caminando o en auto rápidamente. Se accede al hotel tal como se dice subiendo 80 escalones. La ayuda de carlos para subir las valijas y ayudarnos con consejos es inestimable. Muchas gracias. El hotel es confortable y limpio, el desayuno está bien y la gente agradable. Como negativo me parece que el precio por el estacionamiento del auto fue muy caro (25 euros /día) y el servicio de wellness no esta incluido en la tarifa y lo considero elevado. El área local tiene dos restaurantes lindos, para el resto hay que irse a Amalfi. El colectivo hacia otras ciudades pasa cerca del hotel.
Se hospedó 4 noches en junio de 2018

8/10 Bueno

Claudia C., Venezuela

Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
A nice place un the middle of Atrani
It was very hard to get there even with google maps. It was a lovevly place and we loved it! All the way between small hallways made us feel like locals, witch was exactly what we wanted. There's no parking at thehotel, but there's a big parking place to leave the car for €20 the night. During the night we wanted to use the AA and the staff didn't know how to help us to make it work well. The breakfast was nice and the sunset at the solarium it's a gift! We recommend this place for sure!
Se hospedó 1 noche en septiembre de 2017

8/10 Bueno

Carolina, Chile

Le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
Muy bien servicio
Esta muy muy cerca de amalfi pero se debe caminar 10 minutos. El hotel se encuentra arriba de unas escaleras. Pero te ayudan con las maletas. Las habitaciones son buenas por lo menos la con vista al mar. Recomiendo el hotel.

10/10 Excelente

federico, colombia

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Hotel moderno y muy comodo
No es fácil encontrar hoteles modernos en la zona y este lo es. Esta cerca del centro de amalfi y es muy acogedor. La atencion es muy buena.

10/10 Excelente

John

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excelente hotel, muy recomendado
Es sencillamente perfecto. Queda muy bien ubicado para visitar la costa pero al no estar en Amalfi, el precio es menor. Ideal para los que tienen transporte propio. Habitaciones de lujo y un trato impecable.

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Buenas vistas desde la habitación de este recién-remodelado hotel. A 5 min andando de Amalfi y junto a un gran aparcamiento, imprecindible en esta zona!

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Magnifico hotel
Recomiendo este hotel ampliamente, su localización es muy buena, el servicio excelente, sus instalaciones del hotel y de sus habitaciones son magnificas. Esta situado a 7 minutos caminando de Amalfi en donde puedes encontrar transportación terrestre, marítima, tiendas y buenos restaurantes.

10/10 Excelente

Warren

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We loved our stay at this hotel. The room was excellent with amazing views of the ocean and Atrani. Its location is great for getting to Amalfi and is quiet so you can get a good nights sleep away from the busy centre of Amalfi. The team at Palazzo Ferraioli are fantastic and so helpful and warm. The breakfast was very good as was the coffee and service. Some people have posted negative reviews for accessibility which I can understand but everything is documented in the listing. The hotel is located within a medieval city so lots of steps to climb! We would definitely stay again as 1 week is not enough to explore all that Campania has to offer. Thanks again for an unforgettable week.
Se hospedó 7 noches en abril de 2024

10/10 Excelente

Natalye

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This was the perfect property centered walking distance from everything great time. Staff is excellent. They allow us to store our luggage after our checkout excellent service.
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Cheryl

Highly recommend, large room with amazing views
I loved my stay. The view from my room was spectacular. The room was very spacious and comfortable and I love that each room has its own unique twist. The location is great, it’s so much more peaceful than Amalfi, not dealing with the huge crowds and it’s only a 10 minute walk to Amalfi (use the pedestrian cave) when you do want to visit. Great restaurants and a nice beach! What really stood out was the service here. Carlo was perfect and so so helpful with my large luggage upon arrival and departure. He went above and beyond.
Se hospedó 4 noches en octubre de 2023
Respuesta de manager, el 24 oct. 2023
Der Cheryl,thank You for Your kind review and for choosing Palazzo Ferraioli for Your stay on the Amalfi CoastYou are a so nice people and it was so easy to welcome You!We hope to meet You very soon again.Best regards from all the staffTo next year!

8/10 Bueno

Tracy

Le gustó: Servicios
Only thing was the beds. Lady at front desk was amazing and helpful will miss her hospitality
Se hospedó 2 noches en octubre de 2023
Respuesta de manager, el 24 oct. 2023
Dear Tracy,Thank You for Your kind review and thank You again for choosing Palazzo Ferraioli for Your stay on the Amalfi CoastYour suggestions are precious to us,we thank YouWe hope to welcome very soon again! Best regards from all the staff,especially from the front desk lady

8/10 Bueno

Jens Gersholm

Le gustó: Limpieza y comodidad de las habitaciones
Se hospedó 4 noches en octubre de 2023
Respuesta de manager, el 20 oct. 2023
Thank You for Your stay at Palazzo FerraioliWe hope to welcome very soon againBest regards from all the staff

10/10 Excelente

Mari

Se hospedó 6 noches en octubre de 2023

10/10 Excelente

martina

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The hotel was beautiful. Staff is exceptional! Location is great
Se hospedó 2 noches en octubre de 2023
Respuesta de manager, el 16 oct. 2023
Dear Martina,we thank You very much for Your kind review.We are happy You injoed Your stay with us.We hope to welcome You very soon again.Best regards from all the staff

6/10 Aceptable

Mario

Viaje familiar
Le gustó: Limpieza
No le gustó: Comodidad de las habitaciones
Se hospedó 2 noches en octubre de 2023
Respuesta de manager, el 11 oct. 2023
dear Sir,thank You for Your last minute reservation and for Your stay with us.We hope to meet You very soon again

10/10 Excelente

Michael

Viaje familiar
Le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 1 noche en octubre de 2023
Respuesta de manager, el 8 oct. 2023
Dear Michaelthank You for the kind reviewWe hope to welcome You very soon againAll the best from Palazzo Ferraioli staff

6/10 Aceptable

LISA

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Not an early riser
There are no draperies on the windows so the morning light is not sleep friendly.
Se hospedó 3 noches en octubre de 2023
Respuesta de manager, el 24 oct. 2023
Dear Lisa,thank for Your review and for Your stay at Palazzo Ferraioli.Your review is not correct, in all rooms of couse there are light curtains for the morning and blackout curtains for the night.Palazzo Ferraioli is a building from the early twentieth century and shutters were not included, so we left the authenticity of the buildingBest regards

10/10 Excelente

Andrew

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Hotel was great with amazing views. The rooftop terrace for drinks was excellent and the staff were extremely helpful. It was nice being away from the madness of Amalfi and only a 15 min walk away. Would highly recommend
Se hospedó 3 noches en octubre de 2023
Respuesta de manager, el 6 oct. 2023
Dear Andrew,Thank You fot the lovely review.We are so happy You injoed Your stay with us,it was an honour to welcome You!We hope to meet You very soon againAll the best from Palazzo Ferraioli staff

4/10 Malo

caner

Viaje familiar
No le gustó: Condiciones de la propiedad
The acess to the hotel need to be clarified more in detail.It was terrible to carry laugages to the hotel.
Se hospedó 2 noches en septiembre de 2023
Respuesta de manager, el 2 oct. 2023
Dear Sir,Thank You for Your stay at Palazzo Ferraioli.Soon after the reservation we sent trought Expedia(they never provide for Guests email adresse)a sheet with all the informations(pls check in the expedia reservation box) about the hotel,with phone number and google positionWe kind ask to contact us on the arrival in Atrani inother to provide for the free luggage service, at our Guests disposal.We never ask the Guests to carry their luggage up and down. Best regards

10/10 Excelente

Melissa

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Beautiful location, spacious rooms, very clean and modern. Breakfast was excellent and hotel is very close to Amalfi (probably 20 minutes leisurely walking). Excellent location in Amalfi coast, great dining options and lovely people!
Se hospedó 2 noches en septiembre de 2023
Respuesta de manager, el 27 sept. 2023
Dear Melissa,Thank You for the kind reviewwe appreciated it very much.We are very happy You injoyed Your stay with us,You are a so very nice people! We hope to welcome very soon againBest regards from all the staff

10/10 Excelente

Jake

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The rooftop terrace was fantastic with beautiful views of the town & sea to look down onto. The breakfast was extensive & the room was very pleasant. With it being a 5 minute walk to Amalfi, the location was perfect. Would recommend!
Se hospedó 3 noches en agosto de 2023
Respuesta de manager, el 21 sept. 2023
Dear Jake,Thank You very much for the kind review.We are so happy You injoed Your stay with us .We hope to welcome You very soon againBest regards from all the staff

10/10 Excelente

Meredith

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excellent Full Service Hotel
This was a lovely hotel with surprisingly robust amenities for a tiny town (spa, etc.) The room was clean, the air conditioning worked well, and the view from our room was gorgeous. The service was above and beyond, especially Carmela and Carlo. We felt welcome and well cared for and would certainly stay again.
Se hospedó 4 noches en septiembre de 2023
Respuesta de manager, el 16 sept. 2023
Dear Meredith,Thank Ypu for the lovely review.We are so happy You injoyed Your stay with us.It was so easy welcome YouYou are a so kind,polite people!We really hope to meet You very soon againBest regards from each of the Palazzo Ferraioli staffAll the best

6/10 Aceptable

Daniel

Le gustó: Limpieza
Se hospedó 4 noches en septiembre de 2023
Respuesta de manager, el 14 sept. 2023
Dear DanielThank You for Your stay at Palazzo FerraioliWe hope to welcome You very soon againBest regards from all the staff

10/10 Excelente

Cecilie

Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Anbefales!!
Et opphold her er absolutt å anbefale. Fantastisk takterrasse, nydelig frokost og veldig hyggelige ansatte. Atrani er mye roligere enn Amalfi, men like flott, og bare 10 minutters gange mellom dem.
Se hospedó 1 noche en septiembre de 2023
Respuesta de manager, el 11 sept. 2023
Dear Cecilie,thank You very much for Your kind review.We are so happy Tou injoyed Your stay at Palazzo Ferraioli,it has been a great pleasure for us to welcome You!We hope to meet You very soon again.Best regards from all the staff

10/10 Excelente

Julie

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Carlo was my super hero. He carried our bags up allwyways with steep steps to the hotel. Then was there, with a smile, to help with any issues we had. He is the best. Excellent hotel.
Se hospedó 3 noches en septiembre de 2023
Respuesta de manager, el 11 sept. 2023
Dear Julie,Thank You for Your lovely reviewWe are satisfied that our staff made you feel at home!A great regard from each of themWe hope to meet You very soon again

10/10 Excelente

Sorin, willow springs

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice place, Carlo was excellent to help with laguage, nice breakfast
Se hospedó 3 noches en septiembre de 2023
Respuesta de manager, el 11 sept. 2023
Dear Sorin,Thank ou for Your kind reviewAll the staff appreciated it We hope to welcome very soon againAll the best

10/10 Excelente

Joyce

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The hotel was in a beautiful location. I love with Atrani and Amalfi.
Se hospedó 2 noches en septiembre de 2023
Respuesta de manager, el 11 sept. 2023
Dear Joyce,Thank You so much for Your lovely review.We are happy You injoyed You stay at Palazzo Ferraioli.We hope to welcome You very soon againBest regards

8/10 Bueno

Donjeta

Se hospedó 3 noches en agosto de 2023
Respuesta de manager, el 11 sept. 2023
Dear Donjeta,Thank for Your reviewWe hope to meet You very soon againBest regards

8/10 Bueno

Michael

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great Option if Visiting the Amalfi Coast
Palazzo Ferraioli Hotel provided a memorable experience for my wife and I celebrating our anniversary. It is a slight challenge to locate, but the locals in Atrani are very helpful and guided us to the appropriate alley way. If you contact the hotel upon arrival, they will assist you with your luggage up the stairs and to your room, which at that point you will not get lost trying to locate the hotel. My cellphone was not operable so we took our luggage up the stairs ourselves, which was a bit of a challenge....there are to say a few steps you must climb to reach the hotel reception. The room we stayed in was 503, and the view was amazing. The room is very spacious and they provide you with plenty of towels, robes, slippers, bath products. Our only slight displeasure was the air conditioner in the room only works when the key is inserted into the room slot and the windows are closed. Since we visited in hot August, the room upon entry from a day of walking around Atrani, Amalfi, Positano was very hot and stuffy, but after about 30 minutes was comfortable. Staff here at the hotel made for a very intimate and welcoming setting. I cannot say enough about Carlo. He works what seems everywhere in Atrani. Everything we asked for, Carlo delivered with a great attitude and made us felt welcome. The result was one of my most memorable vacations I have ever had. The breakfast buffet was decent. We did eat on the roof one night and the meal and drinks were wonderful.
Se hospedó 3 noches en agosto de 2023
Respuesta de manager, el 11 sept. 2023
Dear Michael,Thank You for Your honest,usufull reviewWe are very pleased that all our staff made you feel at home and You had a memorable anniversary at Palazzo Ferraioli.We hope to welcome You very soon againAll the best from each of us

8/10 Bueno

Sarah

Le gustó: Limpieza
The location is beautiful. The staff were helpful and friendly.
Se hospedó 3 noches en agosto de 2023
Respuesta de manager, el 11 sept. 2023
Dear Sarah,Thank You very much for Your kind review.Best regards from each of Palazzo Ferraioli staff.Hope to meet You very soon,again

10/10 Excelente

Rasheev

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Amazing location!
Se hospedó 3 noches en agosto de 2023
Respuesta de manager, el 11 sept. 2023
Dear Rasheev,Thank You very much for Your kind reviewWe appreciated it a lotBest regards

10/10 Excelente

Virginia

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
For those seeking an Amalfi Coast stay as well as cost-cutting and quiet, Atrani in general and the Palazzo Ferraioli is a sweet and satisfying find. Yes--there are those 80 plus stone stairs to the first floor--but where on the Amalfi Coast do you not have to climb up and up enjoy its riches and scenic gifts? Lovely complimentary breakfast. Carlos is the smiling, funny, and ever helpful strongman to get luggage up and down those stairs.
Se hospedó 4 noches en agosto de 2023
Respuesta de manager, el 20 ago. 2023
Dear Virginia,thank You for Your sincere review,we appreciated it very much.We are happy You injoyed Your stay with us and we hope to welcome very soon againAll the best from all the staff of Palazzo Ferraioli

2/10 Terrible

OSMAN KEREM

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 3 noches en agosto de 2023
Respuesta de manager, el 14 sept. 2023
Dear Osman,thank You for Your stay at Palazzo FerraioliWe hope to welcome You very soon againBest regards from all the staff

10/10 Excelente

Alexiss

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Loved this place! If you want to go to the Amalfi coast stay in Atrani it is waaaaaay less populated and the town of Amalfi is just around the corner (maximum 10 minute walk!!) Hotel Palazzo was amazing the staff was very friendly, the masseuse & the roof top server were especially excellent. There is a lot of stairs to get to it but they will meet you at the bottom & carry your bags for you. They have a spa and rooftop jacuzzis as an extra bonus! The view from the big open windows is also a must see!
Se hospedó 3 noches en julio de 2023
Respuesta de Hotel manager, el 2 ago. 2023
Dear Alexiss,thank You for Your wonderfull review,we appreciated it a lot.We are so happy You injoed Your stay with usIt has been a big pleasure welcome You!We hope to meet You very soon again

6/10 Aceptable

David

Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad
Rooms need updating and maintenance
Se hospedó 3 noches en julio de 2023
Respuesta de manager, el 14 sept. 2023
Dear David,Thank You for Your stay at Palazzo FerraioliWe hope to welcome You very soon againBest regards from all the staff

10/10 Excelente

Alejandro

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Beautiful place.
Se hospedó 2 noches en julio de 2023
Respuesta de manager, el 20 ago. 2023
Dear AlejandroThank You for Your kind reviewWe hope to welcome very soon againBest regards from all the staff

10/10 Excelente

Debra

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The rooftop views are incredible absolutely stunning . The staff very quickly gets to know you. The restaurant at the bottom of the hotel was delicious Le Palme .
Se hospedó 4 noches en julio de 2023
Respuesta de manager, el 18 jul. 2023
Dear Debra,Thank You very much for Your kind review and for choosing Palazzo Ferraioli for Your stay on the Amalfi Coast.We hope to welcome You very soon againBest regards from all the staff

10/10 Excelente

Nelson, Miami

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Just came back from our 20 year anniversary Eurotrip and our last stop was the Amalfi Coast for 4 days! Looked over multiple hotels and decided to stay here in Palazzo Ferraioli because of the amazing pictures and service reviews, and it did not disappoint at all. First, let me say that yes, there are stairs as everywhere in here, and it is part of the experience and charm of the Amalfi Coast, but what really stands out in this hotel is the service! Vincenzo, Daniela and Carlo and such a great group of people, always with a smile on their faces and ready to make your stay as great as it can be! First day we came tired from France, and just booked what I considered “the best massage I’ve ever had”. This is not your typical “Fancy Spa massage”, but a real massage from Daniela, that will wake up your senses and leave you ready for your whole vacation, just Amazing! Then Vincenzo at the reception, the guy is always happy, smiling and ready to tell you where to go, your best options for transportation, what makes sense and not, where to eat to avoid “tourist traps” etc, he was so helpful and attentive all the trip. And then you have Carlo, guy is just a “character”, typical Italian dude with a smile and such a customer oriented attitude that you just can’t keep quiet around him. In summary, beautiful hotel, amazing views from room and Solarium, superb customer service. Thank you Vincenzo, Daniela, Carlo and Antonella for such a wonderful attention during our 20th Anniversary!
Se hospedó 4 noches en julio de 2023
Respuesta de manager, el 18 jul. 2023
Dear Nelson,we thank You very mich for Your wonderfull review,we appreciated it a lot.It has been an honor to welcome You and Your family.We hope to meet You very soon againAll the best from all the staff

10/10 Excelente

Stephanie

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Staff are all friendly and location is wonderful . We would definitely go back . Breakfast is a nice plus with delicious cappuccino. The only negative is the steps leading to up to the hotel but once you arrive it is worth it. The rooftop is superb.
Se hospedó 4 noches en julio de 2023
Respuesta de manager, el 20 ago. 2023
Dear Stephanie,Thank You for the kind review.It has been very nice welcome You and we hope to meet You soon againAll the best from all the staff of Palazzo Ferraioli

4/10 Malo

Cliente verificado

No le gustó: Limpieza y condiciones de la propiedad
Not a 4 star
Didn’t start off great. Checked in before time and was ushered to the upstairs patio to have a drink and snack while we waited for our room only to sit there for an hour and never got service. Once we got our room, the door wouldn’t shut without slamming it, the robes had holes in them, there was a weird card someone had left that was under the sheets (ie, questions if they changed the sheets), and the final kicker was we had 2 cockroaches in our room.
Se hospedó 3 noches en julio de 2023

10/10 Excelente

Seamus

Se hospedó 2 noches en junio de 2023
Respuesta de manager, el 20 ago. 2023
Dear Seamus,sorry for the delay in answer Your kind review,we apprecieted it very muchWe hope to welcome very soon againBest regards from all the staff

10/10 Excelente

Bruno

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Bruno
Carlo, der Allrounder des Hotels ist sehr hilfsbereit, ein Herzens Mensch! Das Hotel ist 1A, kann ich sehr weiterempfehlen!
Se hospedó 3 noches en junio de 2023
Respuesta de manager, el 18 jul. 2023
Sher geehrter Herr Bruno,vielen Dank fuer Ihre BewertungWir wuerden uns freunden,Sie wieder bei uns beguessen zu duerfen

6/10 Aceptable

Lisa

Viaje en pareja
Le gustó: Servicio y personal
So, I have very mixed emotions about our stay here. Beautiful spot, wonderful and accommodating staff! The property is very dated and in dire need of a refresh. The rooms are not well appointed and worthy of a 4-star rating, so be prepared. Atrani is a lovely, quiet village with great restaurants and very little going on. Short walk to Amalfi if you want shopping and a more lively environment. All in all, I would go back with a more realistic expectation.
Se hospedó 3 noches en junio de 2023

2/10 Terrible

John

No le gustó: Servicio y personal y condiciones de la propiedad
Se hospedó 3 noches en mayo de 2023
Respuesta de manager, el 18 may. 2023
Dear Sirs,Thank you for the feedback. We are ready to help our guests during their stay.If any problem would be better clarify on your stay.Your feedback comes unusefull for us and for guests looking for stay on Amalfi Coast.

4/10 Malo

Alison

Viaje en pareja
Le gustó: Limpieza
No le gustó: Servicio y personal
Read this before you book this property. Pros: 1. Day reception is very nice. 2. The porters are amazing. 3. If you pay extra for a room with a view, it’s an amazing view. Cons: 1. If you need the elevator, which we did, there are 84 uneven, angled stairs to get to the entrance, before you even get to the elevator to go to the rooms. 84. Every time you come back to the hotel. 2. The wifi is sporadic at best. It never worked at night and hardly during the day. 3. If you call the night desk for help, you’ll get excuses and “not my job” - if he answers your call at all. 4. Our room was infested with ants around the balcony doors. We called for help. He sent someone with an almost empty can of bug spray. We were left to spray and kill them ourselves. 5. You are only allowed one room key. You need it to work the lights in the room. You have to return it to the front desk whenever you leave the property “for security”. Seriously. You can’t take your key with you. 6. That being said, they know when no one is in the room. We were very careful to put the “do not disturb” sign on the door as we were leaving, but they knew we weren’t there. They went in and cleaned anyway. Our stuff was moved. I never would have allowed cleaning without packing and locking my suitcases. The sign was left inside the room on the desk. For me, this is a huge violation of privacy. 7. The 8 min walk to amalfi is 15 min per google, no sidewalks.