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Opiniones de Amy's House

3.5 out of 5
Amy's House
6 Church Street, Auburn, SA

Opiniones

8.8

Excelente

Puntuación de 10, es decir, Excelente. Basada en 47 de 93 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 37 de 93 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 6 de 93 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 3 de 93 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 0 de 93 opiniones" "

8.8/10

Limpieza

8.2/10

Servicio y personal

8.8/10

Servicios

8.6/10

Condiciones de la propiedad

Opiniones

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Cozy in the Clare
Cozy traditional cottage in the heart of Auburn- walking distance to cellar doors, pub and cafes. Good breakfast provisions including fresh coffee and bacon, eggs, bread. Wood burning stove and nice outdoor area.
Se hospedó 1 noche en junio de 2020

10/10 Excelente

Cliente verificado

Le gustó: Limpieza y servicio y personal
Se hospedó 1 noche en mayo de 2020

10/10 Excelente

Cliente verificado

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
A lovely cottage. Thoughtfully stocked. We really enjoyed our stay. Thankyou.
Se hospedó 1 noche en mayo de 2020

8/10 Bueno

Cliente verificado

Viaje en pareja, Viaje con mascota
Enjoyed the comfort of the bed, also the cottage was cosy
Se hospedó 1 noche en enero de 2020
Respuesta de Yev and Emma, el 23 ene. 2020
Thank you so much for your feedback.

10/10 Excelente

Cliente verificado

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Loved this cottage! So convenient to all the great things in Auburn and the CLARE Valley!
Se hospedó 1 noche en noviembre de 2019
Respuesta de Yev and Emma, el 30 nov. 2019
Thank you so much for your review. Emma snd I are delighted that you enjoyed your stay at Amy's House.

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 2 noches en octubre de 2019
Respuesta de Yev and Emma , el 30 nov. 2019
Thank you for your feedback. Glad you enjoyed your stay.

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicios, condiciones de la propiedad
It was cosy quaint and quiet however missing a few small touches that would make it perfect like offering bath salts. Not sure why we have to pay extra for firewood
Se hospedó 1 noche en agosto de 2019

8/10 Bueno

Janet

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Weekend away
Lovely spot and very quiet. The bed was very comfortable but the sofa sagged in the middle and was not a great to sit on, the floor was more a better option. The fire kept the rooms toasty warm. Overall an enjoyable visit
Se hospedó 2 noches en julio de 2019
Respuesta de Yev, el 6 ago. 2019
Hello Janet, Thanks so much for the feedback. We will look into the sofa problem.

8/10 Bueno

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Good location to walk around Auburn, visit wineries and other attractions (towns).
Se hospedó 3 noches en julio de 2019
Respuesta de Yev and Emma, el 6 ago. 2019
Thank you so much for your feedback.

8/10 Bueno

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Love the fireplace although have to get your own wood. Also comes with the PS 4 but you have to bring yr own games.
Se hospedó 2 noches en julio de 2019
Respuesta de Yev and Emma, el 6 ago. 2019
Thanks so much for your feedback. I'm not sure about the PS4. We don't actually supply one. Wood is included for free with our indulgence package.

10/10 Excelente

Cliente verificado

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This place had everything we could have wanted. Even things we hadn’t thought of. Games, movies, firewood to buy, even oil, salt and pepper to cook with.
Se hospedó 1 noche en julio de 2019
Respuesta de Amy's House, el 11 jul. 2019
Thanks so much for your feedback. It's so nice when people take the time to comment on positive experiences and commenting on the small things we try to do to make a stay enjoyable.

6/10 Aceptable

Cliente verificado

Viaje en pareja, Viaje familiar
No le gustó: Servicio y personal
Some of the little things were a bit poor - Pepper and salt shaker on table were empty (just decoration?) - sugar bowl was nearly empty and hard on the bottom of the jar - Granulated coffee bean jar was nearly empty (was not able to use this item) - taps in kitchen were extremely hard to turn off (unfortunately one was leaking - so we had to keep trying- igniter in BBQ was very poor (we had to use the fire lighter) - property was difficult to find - went down church street and ran into a walkway - had to divert
Se hospedó 2 noches en mayo de 2019

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en febrero de 2019

6/10 Aceptable

Graham, Adelaide

Le gustó: Limpieza y comodidad de las habitaciones
Has Amy dropped the ball?
Comfortable, clean and convenient location close to town centre, walking trails etc. However, not up to 4-star claim, e.g. ashes not cleared, poor continental breakfast choices, expiry dates exceeded, air conditioner dodgy, $15 charge for firewood. Generally lacking the attention and touches one would expect for 4-star accreditation and this tariff.
Se hospedó 2 noches en septiembre de 2018

6/10 Aceptable

scott, south australia

No le gustó: Comodidad de las habitaciones
Lovely area, very cosy, however the sofa and mattress needs an upgrade.
Se hospedó 1 noche en agosto de 2018

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Relaxing environment
Nice place with yummy breakfast
Se hospedó 2 noches en julio de 2018
Respuesta de Yev , el 1 ago. 2018
Thank you so much for your feedback. Glad you enjoyed your stay.

4/10 Malo

Cliente verificado

Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Hospitality Tainted
The blurb suggested relaxing with an open fire and only later were we told you jad to buy or bring wood This left us feeling unwelcome and disrespected. I would not recommend this accomodation
Se hospedó 4 noches en julio de 2018
Respuesta de Yev, el 5 ago. 2018
Sorry you felt that way. There is a modest charge of $15 for a basket of wood on our budget options. I'm not too sure why this would make feel someone unwelcome and disrespected. We love all our guests regardless which package they pay for. The reason we have different price points is so that we don't exclude anyone looking for a good value.

10/10 Excelente

Stephen

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great place to stay in the Clare Valley
Amy's house is well maintained and clean. The included breakfast provisions were plentiful, with a good choice. Great place to stay in the Clare Valley.
Se hospedó 3 noches en mayo de 2018
Respuesta de Amy's House, el 29 may. 2018
Hi Stephen, Thanks so much for your feedback. Glad you enjoyed your stay.

8/10 Bueno

JOHN, BOOIE. QLD

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Rental House. Not Hotel.
No problem with residence. Problem with Wotif. Booked the wrong place. No information on how to get in. Eventually found agent who had not been provided sufficient details about me. e.g.. mobile number. Nice place. Very quiet spot.
Se hospedó 3 noches en octubre de 2017
Respuesta de Manager, el 7 dic. 2017
Hi John, Thank you for your feedback. So glad you like the house. Sorry about the lack of information you were given. We're always available by phone or email .

6/10 Aceptable

Gustavo

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
No a place for 6 people . 4 will be great!
Sorry Gustavo. Guests that book Amy's 2 cottage with 6 guests is a financial choice to obtain better value. The cottage has 2 bedrooms with a queen in one bedroom and 2 singles (or king) in the the other. For groups with 6 guests, the sofa bed will need to be used and whilst the sofa bed is of good quality and converts to a queen size bed, it will take up a bit of room in the lounge. This setup is ok for a single night but for longer stays the booking of 2 or more cottages Amy's 1 or Amy's 3 or both is advisable. This will off course add to the cost but its a choice many guests prefer. Hope all other features of the cottage allowed you to have a pleasant stay.

10/10 Excelente

Meredith, Sydney

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Peaceful retreat
We thoroughly enjoyed our 3 day stay at Amy's House. The location was great for visiting sites in the area and so peaceful. The cottage is beautifully equipped and the beds so comfortable. We have no hesitation recommending this accommodation.
Respuesta de Yev, el 3 jun. 2017
Thank you for you lovely feedback Meredith. Would love you, your friends or family stay with us again.

10/10 Excelente

Judy, Melbourne, Vic, Aus

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Relaxing and picturesque
What a wonderful place to stay. The cottage was clean and comfortable and lacked for nothing. The owner was easy to deal with, in fact the whole process almost walk in walk out as thought it was your own place, yet he was contactable if needs be. I would highly recommend this place to anyone.
Respuesta de Yev, el 3 jun. 2017
Thank you for your feedback

10/10 Excelente

Tessa, Mount Barker South Australia

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Beautiful location
I could live here. Such a lovely location among the trees the birds, and a stones throw from the river. Wood heater and spa, BBQ facilities, what else could you want. Easy walking distance to the local shops.
Respuesta de Yev, el 3 jun. 2017
Glad you loved your stay. Thanks for the feedback

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Thank you.

8/10 Bueno

Stuu, Adelaide

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great little spot to enjoy Clare valley its sights and activities
Respuesta de Amy's House , el 24 ago. 2016
Hi stuu. Thanks for the review. Yes the spa button is a safety air pressure switch and need some force to activate. We've added more dinner plates.

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Thank you for your review

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great location with a relaxed atmosphere away from the main road. Wineries on the doorstep. Well stocked kitchen, clean and all could you could want for your stay.

8/10 Bueno

Cliente verificado

Le gustó: Limpieza y comodidad de las habitaciones
Thank you for your feedback.

6/10 Aceptable

regular travel, SA

Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Nice venue spoilt by poor customer service.
The venue was lovely but we had a few issues. Firstly no one contacted us prior to coming and we didn't know which unit we were in or where to find the key. It was a cold weekend and no wood supplied for the combustion heater. We then found out we had to pay extra for wood. The fire smoked and the dryer didn't work. Very nice ample provisions left for breakfast. Just a pity we didn't feel more welcomed.
Respuesta de Yev, el 3 jun. 2017
We're very sorry you felt unwelcome. It's certainly not the experience we want our guests to recieve. We are only a phone call away. The cottages are equiped with both a wood heater and a reverse cycle air conditioner. Wood is only supplied with our higher optioned packages. Not too sure why the fire was smoking. The dryer has also been checked and works ok. Would have loved to assist if I knew about these issues during your stay. We certainly want our guests to have a most enjoyable and relaxing stay.

8/10 Bueno

Leanne, Australia - SA - Adelaide

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Facilities: Modern; Value: Affordable; Service: Friendly; Cleanliness: Pleasant; lovely park nearby / pub with great meals

8/10 Bueno

Alisa, Australia - SA - Adelaide

Le gustó: Limpieza
Facilities: Spa no work.no reply no; Lovely people in the town.

10/10 Excelente

Patrice, Australia - NSW - Sydney

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Facilities: Home away from home, everything you need!; Value: Fantastic; Service: Flexible. ; Cleanliness: Spotless;

4/10 Malo

Lillian

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Facilities: Shabby, Run-down, stove top didn't work; Value: Excessive, not value for money; Service: Amateur; Cleanliness: Grubby, pet stains on the capet;

8/10 Bueno

William, Australia - SA - Adelaide

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Facilities: Nice ; Value: Affordable; Service: Good; Cleanliness: Lovely;

8/10 Bueno

Alex, Australia - SA - Adelaide

Le gustó: Condiciones de la propiedad
Facilities: Above average; Value: Reasonable; Service: Sufficient; Cleanliness: Neat;

8/10 Bueno

GAIL, Australia - NSW - Sydney

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Facilities: Nice , Good laundry set up; Value: A bit too expensive .; Service: Good; Cleanliness: Lovely, Needs gardening and weeds; Really pretty location great for starting point for bike rides and coffee in the village.

10/10 Excelente

Rudy, Australia - TAS - Launceston

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Facilities: Home away from home; Value: Affordable; Service: Good; Cleanliness: Lovely;

8/10 Bueno

Elizabeth, Australia - TAS - Regional TAS

Le gustó: Limpieza y condiciones de la propiedad
Facilities: Includes what we needed; comfortable

8/10 Bueno

Tim

Le gustó: Limpieza y condiciones de la propiedad

10/10 Excelente

John, Australia - VIC - Melbourne

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Facilities: Home away from home; Value: Great deal; Service: Everything we needed; Cleanliness: Immaculate, Beautiful; Amy's House is the perfect getaway in the perfect location.

8/10 Bueno

Mark, Australia - VIC - Melbourne

Le gustó: Condiciones de la propiedad
Facilities: Nice ; Value: Affordable; Service: Basic; Cleanliness: Nice; loved staying there,nice energy but thecottage could do with a bit of tlc

10/10 Excelente

Clayton, Australia - NSW - Sydney

Le gustó: Limpieza y condiciones de la propiedad
Facilities: Above average; Value: Great deal; Service: Sufficient; Cleanliness: Pleasant; Nice historic town

10/10 Excelente

Graeme, Australia - SA - Adelaide

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Facilities: Home away from home; Value: Affordable; Service: Good; Cleanliness: Pleasant; True to description. Handy to excellent dinig options.

8/10 Bueno

Gary, Australia - QLD - Sunshine Coast

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Facilities: Modern, Nice ; Value: Affordable; Service: Good; Cleanliness: Faultless; Very grateful for the excellent laundry facilities

10/10 Excelente

Kimberley, Australia - SA - Adelaide

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Value: Affordable; I wouldn't get the b'fast option again, just take your own food to cook up. Also, check there's firewood when organising key collection.

10/10 Excelente

Jenny, Australia - WA - Perth

Le gustó: Limpieza y condiciones de la propiedad
Value: Reasonable; Service: Polite; Cleanliness: Immaculate; Great breakfast provisions

10/10 Excelente

Hazel, Australia - SA - Adelaide

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Would be good if there was wheelchair access

10/10 Excelente

Richard, Australia - QLD - Brisbane

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad

10/10 Excelente

Erin, Australia - SA - Adelaide

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Facilities: Modern, Above average; Value: Affordable; Service: Outstanding; Cleanliness: Pleasant; Great launching pad for the Clare Valley region, 20-30 min away by highway.

10/10 Excelente

Jodie, Australia - SA - Adelaide

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Facilities: Above average; Value: Affordable; Service: Friendly; Cleanliness: Spotless;