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Opiniones de Abaco on Jervois

3.5 out of 5
Abaco on Jervois
57 Jervois Road, Ponsonby, Auckland

Opiniones

9.0

Magnífico

Puntuación de 10, es decir, Excelente. Basada en 307 de 557 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 210 de 557 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 30 de 557 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 5 de 557 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 5 de 557 opiniones" "

9.4/10

Limpieza

9.2/10

Servicio y personal

8.4/10

Servicios

8.8/10

Condiciones de la propiedad

8.6/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

Claudio

Le gustó: Comodidad de las habitaciones
Se hospedó 2 noches en noviembre de 2023
Respuesta de Elizabeth, el 18 nov. 2023
Thank you for the good review.

10/10 Excelente

Alberto

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Instalaciones propias de un hotel de muy buena categoría, elementos cuidados al detalle, plaza de parking privada, un lugar ideal para descansar y relajarte en la comodidad de la habitación.
Se hospedó 1 noche en noviembre de 2018
Respuesta de Jess, el 16 nov. 2018
Muchas gracias, Alberto!

8/10 Bueno

MARCELO, BUENOS AIRES

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Lindo y moderno hotel
BUENA. MODERNO Y COMODO. BUENA LIMPIEZA Y ATENCION
Se hospedó 1 noche en enero de 2018

8/10 Bueno

Elena

Le gustó: Limpieza
Está muy bien situado en zona tranquila pero con restaurantes y tiendas cerca. Tiene aparcamiento lo cual se agradece

10/10 Excelente

Marc

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Always find staying here is good value, comfortable, and easy for parking and getting places.
Se hospedó 1 noche en abril de 2024
Respuesta de Sheree, el 15 abr. 2024
Thanks for taking the time to review us Marc, and for the 5/5 rating. Look forward to seeing you again soon :)

10/10 Excelente

Anthony

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very convenient location
Se hospedó 1 noche en abril de 2024
Respuesta de Sheree, el 12 abr. 2024
Thank you for the review Anthony and for the 5/5 rating. Hope to see you again next Auckland visit :)

10/10 Excelente

Allen H

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very convenient for our requirements. Off street parking a real bonus in the area.
Se hospedó 1 noche en abril de 2024
Respuesta de Abaco, el 7 abr. 2024
Thank you for your feedback Allen. Much appreciated and we are glad you enjoyed your stay.

10/10 Excelente

Nik, Tauranga

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 3 noches en marzo de 2024
Respuesta de Abaco, el 7 abr. 2024
Thank you for your feedback. Much appreciated and we're glad you enjoyed your stay.

10/10 Excelente

Liydia

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
did not like how unclear the exit was, but amazing place! thoroughly enjoyed my stay!
Se hospedó 1 noche en marzo de 2024
Respuesta de Sheree, el 25 mar. 2024
Thanks for taking the time to review us Liydia and for the 5/5 rating. So glad you had an enjoyable stay :)

10/10 Excelente

Darren

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
.
Se hospedó 2 noches en marzo de 2024
Respuesta de Sheree, el 20 mar. 2024
Hey Darren, thanks for taking the time to review us and for the 5/5 rating. Hope to see you again soon :)

8/10 Bueno

Wei

Se hospedó 3 noches en marzo de 2024
Respuesta de Sheree, el 12 abr. 2024
Thank you for taking the time to review us Wei, and thank you for the 4/5 rating. Hope to see you again on your next visit :)

8/10 Bueno

Andrea

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 4 noches en marzo de 2024
Respuesta de Sheree, el 19 mar. 2024
Thanks for taking the time to review Andrea and for the 4/5 rating. Hope to see you again soon :)

10/10 Excelente

Janine

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Lovely welcome, friendly service and great location
Se hospedó 1 noche en marzo de 2024
Respuesta de Sheree, el 14 mar. 2024
Thanks for the 5/5 rating and taking the time to review us, Janine. It was lovely to meet you. Hope to see you again soon. Best regards, Sheryl

10/10 Excelente

Kay

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We had a wonderful stay and the room had everything we needed. The staff we very friendly and helpful. Will be staying with them again the next time we are in Auckland.
Se hospedó 7 noches en febrero de 2024
Respuesta de Sheree, el 10 mar. 2024
Thanks so much for taking the time to review us Kay, and for the 5/5 rating. We are a small team and strive to be as helpful as we can. Thank you for appreciating us.Look forward to seeing you again soon :)

8/10 Bueno

Ulrich

Viaje en pareja
Ziemlich in die Jahre gekommene Einrichtung, hat Renovierung dringend nötig. Sehr gutes Wifi und gute Lage.
Se hospedó 2 noches en marzo de 2024
Respuesta de Sheree , el 10 mar. 2024
Thank you for your review and the 4/5 rating. Our rooms are being updated one by one, and sorry to hear you found the room out dated, we are working on them as we can. Running at full capacity has slowed us down at the moment. Regardless, hope you had a great time whilst in Central Auckland.

8/10 Bueno

Severio

Viaje en grupo
Le gustó: Limpieza y servicio y personal
Blinds would not close; flickering outdoor light
Se hospedó 3 noches en febrero de 2024
Respuesta de Sheree, el 10 mar. 2024
Thank you for taking time to review and for the 4/5 rating. Sorry to hear of your issue here. The outdoor light has already been replaced and we will look into the blind issue. Hope you had a lovely time in Auckland and hope to see you next time.

10/10 Excelente

Bjoern

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Sehr freundlicher Empfang, Zentrale Lage, Super Küche
Se hospedó 3 noches en febrero de 2024
Respuesta de Sheree , el 28 feb. 2024
Hi Bjoern, thank you for taking the time to review us, and for the 5/5 rating. We are so glad you enjoyed your stay with us, hope to see you next time you travel down under. Best regards, Sheryl

10/10 Excelente

Blake

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excellent stay in a great location!
Se hospedó 2 noches en febrero de 2024
Respuesta de Sheree, el 21 feb. 2024
Thanks for taking the time to review us Blake, and for the 5/5 rating. It was lovely to meet you and so glad you had an excellent stay. Hope to see you again soon. Best regards, Sheryl :)

10/10 Excelente

Terry

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Our two night stay at Abaco on Jervois was easy and comfortable. The Ponsonby location was ideal - free parking for our rental car with many dining and shopping options within short walking distance. We’ll book again on our next visit to Auckland.
Se hospedó 2 noches en febrero de 2024
Respuesta de Sheree , el 15 feb. 2024
Thanks so much for taking time to review us and for the 5/5. So glad you had a great time and we look forward to welcoming you again :)

10/10 Excelente

Cynatra

Se hospedó 1 noche en febrero de 2024
Respuesta de Sheree, el 25 mar. 2024
Thanks for taking the time to rate us and for the 5/5Hope to accommodate you again, some time soon :)

10/10 Excelente

John

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The position in Jervois Rd and close to Ponsonby Rd was ideal. Several restaurants were within an easy walk. The parking courtyard was safe for cars and despite being so central, the room was surprisingly quiet.
Se hospedó 4 noches en febrero de 2024
Respuesta de Sheree, el 13 feb. 2024
Thank you for the review and 5/5 rating. So glad you had a great stay. Look forward to seeing you again. Sheryl :)

10/10 Excelente

Nicole

Viaje en pareja
Le gustó: Servicios y condiciones de la propiedad
Very clean tidy unit. Easy parking. Would stay there again
Se hospedó 1 noche en febrero de 2024
Respuesta de Sheree, el 13 feb. 2024
Thanks for taking the time to review us Nicole, and for the 5/5 rating. Look forward to your next visit :) Sheryl

8/10 Bueno

Isabella

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios
Good service
Se hospedó 1 noche en febrero de 2024
Respuesta de Sheree , el 13 feb. 2024
Thanks for the review and rating Isabella. Hope to see you again soon :) Sheryl

10/10 Excelente

Elizabeth

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Located in a great part of town - surrounded by so many good eating options and an easy trip down into down.
Se hospedó 4 noches en enero de 2024
Respuesta de Sheree , el 26 ene. 2024
Thank you Elizabeth for the 5/5 rating. We hope to see you again some time soon :)

10/10 Excelente

Katie

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great stay close to the city
A great stay, easy walk to great food options, free parking and laundry facilities. The room was clean with a small kitchen with tea and coffee along with a small milk in the fridge which was great. Staff were extremely friendly
Se hospedó 2 noches en enero de 2024
Respuesta de Sheryl, el 22 ene. 2024
Hi Katie, thank you so much for taking the time to review us, and thank you for the 10/10. It was a pleasure to meet and accommodate you and I am so glad you had a great time here.Hope to see you again, next time you are in town. Best regardsSheryl

10/10 Excelente

Tracy

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Such a convenient location, and plenty of free parking. The rooms are older but very clean and spacious. One of the BEST showers I've had!!
Se hospedó 3 noches en enero de 2024
Respuesta de Sheryl, el 22 ene. 2024
Hi Tracy, thanks for taking the time to review us and the 5/5 rating.Hope to see you next time you are in Auckland.Best regards :)

8/10 Bueno

Noriaki

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
It's a very clean accommodation. It's a little far from the city center, so you have to walk a little for shopping and sightseeing.
Se hospedó 1 noche en enero de 2024
Respuesta de Sheryl, el 22 ene. 2024
Hi Noriaki, thank you for your review. So pleased you enjoyed it here. As you would have discovered, we are very central to Ponsonby, all the bars, restaurants & cafes. A minimum charge uber to CBD. Hope to see you again.Kind regards

10/10 Excelente

Matthew

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 2 noches en enero de 2024
Respuesta de Sheryl, el 22 ene. 2024
Thanks for the 5* rating Matthew. Glad you enjoyed your stay with us :)

10/10 Excelente

Caitlin

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great place to for the night while catching up with friends. Will be staying again in the future.
Respuesta de Sheryl, el 22 ene. 2024
Thanks for the 5/5 rating Caitlin. We look forward to seeing you again on your next visit to Ponsonby :)

10/10 Excelente

Sarah

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Wonderful stay
Wonderful stay, perfect accommodation and location. Would stay again if we were to come back to New Zealand.
Se hospedó 6 noches en diciembre de 2023
Respuesta de Sheryl, el 22 ene. 2024
Thanks for the 10/10 rating Sarah. So glad you had a wonderful stay with us. Hope to see you again on your next NZ visit :)

10/10 Excelente

Betty

Le gustó: Servicio y personal y condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2023
Respuesta de Sheryl, el 28 dic. 2023
Thank you Betty for the 5 star review. It was a pleasure meeting you both and so glad to hear you enjoyed your stay with us. We hope to see you again in the near future. Best regards

10/10 Excelente

Christina

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Perfect for what we needed.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Sheryl, el 28 dic. 2023
Hi Christina, thanks so much for your 5 star rating. So glad you enjoyed your stay with us and hope to welcome you back again.

10/10 Excelente

David

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very good and value for money.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Sheryl, el 3 dic. 2023
Thank you for taking the time to review and for the high rating. Look forward to hosting you again :)

10/10 Excelente

David

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great location and reasonable price.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Sheryl, el 3 dic. 2023
Thank you for taking the time to review your stay with us. Always nice to be rated 5/5, so glad you enjoyed the location. Thanks again, Abaco :)

10/10 Excelente

Tahlia

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en noviembre de 2023
Respuesta de Sheryl, el 3 dic. 2023
Thank you for taking the time to review your stay with us and for your 5/5. Hope to see you again soon :)

8/10 Bueno

Neil

Viaje de negocios, Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very clean and handy location
Se hospedó 1 noche en noviembre de 2023
Respuesta de Sheryl, el 3 dic. 2023
Thank you for taking the time to review us Neil. So glad you enjoyed your stay. Thanks again, Abaco :)

10/10 Excelente

Scott

Le gustó: Servicio y personal
Great location
Se hospedó 1 noche en noviembre de 2023
Respuesta de Sheryl, el 3 dic. 2023
Thank you for taking the time to review your stay with us.We are so glad to hear that you liked the location. So close to cafes, bars, restaurants and a short drive to the CBD. Hope to see you again soon :)

10/10 Excelente

David

Se hospedó 1 noche en noviembre de 2023
Respuesta de Sheryl, el 3 dic. 2023
Thank you so much for taking the time to review. We are so happy to hear you had a good experience with us and hope to welcome you back again soon! Thanks again. Kind regards, Abaco

8/10 Bueno

David

Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Se hospedó 1 noche en noviembre de 2023
Respuesta de Elizabeth, el 22 nov. 2023
Thank you for the great review!

8/10 Bueno

Robin

Le gustó: Servicio y personal, servicios, condiciones de la propiedad
I liked the hotel, however the walls were not soundproofed, which can be annoying in a hotel, especially a 4-star hotel!
Se hospedó 7 noches en noviembre de 2023
Respuesta de Elizabeth, el 22 nov. 2023
Thank you so much for the review. We will try our best to resolve these issues to make guests stay more comfortable in the future. Thanks for staying with us.

8/10 Bueno

Marc

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I would definitely stay again, almost 5 stars
Se hospedó 1 noche en noviembre de 2023
Respuesta de Elizabeth, el 18 nov. 2023
Thank you, Marc, for the great review. Hope to see you again!

4/10 Malo

Doug

Viaje en pareja
No le gustó: Servicio y personal y condiciones de la propiedad
No staff available to welcome or contact when things went wrong. Key card didn't work. Coffee plunger had plunger missing. Blood stain on sheet. Noisy guests.
Se hospedó 2 noches en noviembre de 2023
Respuesta de Sheryl, el 3 dic. 2023
Dear Doug, thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance and has been addressed with housekeeping. We will do better in the future. Thanks again for the feedback. Kind regards, Abaco

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en octubre de 2023
Respuesta de Elizabeth, el 29 oct. 2023
Wow! Thank you for the amazing review. Hope you decide to stay with us again soon.

10/10 Excelente

Louise

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excellent location, very handy for me. Great service thank you
Se hospedó 1 noche en octubre de 2023
Respuesta de Elizabeth, el 29 oct. 2023
Thank you so much Louise for the great review!

6/10 Aceptable

Pania Te

No le gustó: Limpieza y condiciones de la propiedad
Se hospedó 1 noche en octubre de 2023
Respuesta de Elizabeth, el 29 oct. 2023
Thank you Pania for the review. If you have any suggestions on how we can improve our service, that would be amazing. Hope to see you again.

10/10 Excelente

Timothy, Washington

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great find. Close to places I visit in Auckland, easy access and free parking
Se hospedó 3 noches en octubre de 2023
Respuesta de Elizabeth, el 29 oct. 2023
Thank you, Timothy, for the great review! Hope you stay again with us soon.

8/10 Bueno

Jennifer

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice, quiet and clean.
Se hospedó 1 noche en octubre de 2023
Respuesta de Elizabeth, el 11 oct. 2023
Hi Jennifer, thank you for the good review. Hope you stay with us again soon. Cheers.

6/10 Aceptable

Teresa

Viaje en pareja
Le gustó: Limpieza, servicios, condiciones de la propiedad
No le gustó: Servicio y personal
Turned up to check in and was previously told if i was a bit late the key would be left at reception. I arrived at 2pm and took the key as discussed as noone was in the office. I parked outside my room and was approached by maybe the maintenance man. He asked if i was Teresa and i said yes he then said i need to pay first. I had already paid but he said thats not what he was told and made me feel really uncomfirtable as he kept saying öh yea"i then showed him my payment on my banking app to prove i had paid and he said i got it too cheap. There was no milk in the fridge as i thought there may be as usually motels supply the bare essentials. It was a nice room and i would stay again just a first bad experience. Didnt see anyone else working there so dropped key in pocket when we checked out.
Se hospedó 1 noche en septiembre de 2023
Respuesta de Elizabeth, el 26 sept. 2023
Hi Teresa, apologies for the uncomfortable interaction. Miscommunication was the culprit here. We hope you will come stay with us soon and we can make your experience more enjoyable. Thanks for giving us the review.

10/10 Excelente

Tracy

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Convenient location and very friendly staff. Will stay again!!
Se hospedó 4 noches en septiembre de 2023
Respuesta de Elizabeth, el 26 sept. 2023
Hi Tracy, glad you had such a good stay with us. We hope to see you again. All the best.

8/10 Bueno

Lauren

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Good quality for the price. Clean and friendly
Se hospedó 2 noches en agosto de 2023
Respuesta de Elizabeth, el 5 sept. 2023
Hi Lauren, thank you for the great review. We hope to have you again soon. Cheers, the team at Abaco.