6/10
Beautiful house and location, luxury accommodation, however we felt that some of the internal finishings were not luxury. Couches were very old and marked, furniture was sparse. A badly broken plug fitting beside the couch looked quite dangerous.
We didn't have any instructions on how things worked, what remote is used for which piece of equipment.
Couldn't make the louvers work even after buying and changing the battery, outdoor heater didn't work.
The home theatre had no instructions and the cupboard that had 8 remotes with equipment was full of mouse droppings. We also had a mouse visit a couple of times, I do appreciate this is a rural location, but these things should be checked.
I called your contact centre on Thursday arrival as we couldn't figure out the heating and the house was very cold, I didn't receive a call back. We eventually got it working. I notice I have an email on my return.
Beds and bedrooms were very comfortable. In review we paid a luxury price and unfortunately the experience didn't deliver.
Lorna C.
Se hospedó 3 noches en junio de 2024