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Opiniones de Parakai Springs Lodge

4 out of 5
Parakai Springs Lodge
153 Parkhurst Rd, Helensville

Opiniones

8.4

Muy bueno

Puntuación de 10, es decir, Excelente. Basada en 73 de 151 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 50 de 151 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 18 de 151 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 4 de 151 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 6 de 151 opiniones" "

9.0/10

Limpieza

8.4/10

Servicio y personal

7.6/10

Servicios

8.8/10

Condiciones de la propiedad

6.4/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Andres

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Todo lo que necesitas
Tranquilo y cómodo, a 30km de Auckland con fácil acceso al country side. Merece la pena!

10/10 Excelente

Angela

Viaje familiar con niños
Le gustó: Limpieza y servicios
Beautiful established gardens leading in to front main entrance. Welcoming and friendly reception, thank you Maureen & Bronwyn. We were in unit 6 was clean and tidy with fresh linen sheets towels. Couple of things: When you open the front door straight ahead on wall you see black marks. Have stayed many times here but there were no outside table & chairs to sit on while enjoying outside view having a spa. Pool area stunning garden pots with beautiful tropical plants shrubs & flowers. Very inviting and lovely. There are broken and loose tiles at the top deep end of pool that need immediate repair for the safety of our children and elderly. While my children were swimming for hours until dark we also noticed for safety of others wouldn’t be bad idea to put more lighting opposite laundry room to the left the step and ramp need to be made visible at night also walking up the ramp and around the whole perimeter of the pool make it brighter and easier to see. Last but not least the whole outside exterior needs a good clean water blasted from top to bottom the entire property fences decks annual spring clean thanks. We thoroughly enjoyed our stay at Parakai Lodge hope you don’t mind our feedback look forward to our next visit thank you.
Se hospedó 1 noche en abril de 2024
Respuesta de Maureen, el 22 abr. 2024
Hi AngelaThankyou!WE appreciate your feedback

2/10 Terrible

Shantarn

Viaje en pareja
No le gustó: Limpieza, servicios, condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

William

Viaje de negocios
Le gustó: Limpieza y comodidad de las habitaciones
Hot Tub Time Machine
Great private hot tub with geothermal spring water. Comfy bed that you will want to take home
Se hospedó 1 noche en diciembre de 2023

8/10 Bueno

Michele

Viaje en pareja
Le gustó: Limpieza
We hadn't been to the area before and had a very enjoyable stay. The room was spacious and clean. The grounds are lovely, and the hot pool was a bonus. The rooms and the room servicing could use some attention to detail but when we asked for supplies, the staff were really helpful and friendly. Would stay there again.
Se hospedó 2 noches en noviembre de 2023

2/10 Terrible

Paige

Viaje familiar
No le gustó: Limpieza, servicios, condiciones de la propiedad
One of the worst places i’ve ever stayed. The room had holes in the walls, bugs everywhere and was very dirty. The ‘premium hot tub’ was empty and dirty. We requested late check in and were told the wrong room number, having to chase staff down at 9:30pm because the man who answered the reception phone had not communicated to the staff on site. Additionally no one was at reception for check out. We requested a seperate bed and when we got there it was just one bed. Every single part of this stay was disappointing and I would not recommend any one stay here unless you want unacceptable service, a dirty room and no communication. Unbelievable.
Se hospedó 1 noche en noviembre de 2023

10/10 Excelente

Cole

Le gustó: Limpieza, servicios, condiciones de la propiedad
The pool and hot tub were great
Se hospedó 1 noche en noviembre de 2023

6/10 Aceptable

Jandy

Se hospedó 1 noche en septiembre de 2023
Respuesta de Maureen, el 24 sept. 2023
Thankyou JandyWe appreciate your feedback

10/10 Excelente

Amanda

Viaje en pareja
Le gustó: Limpieza, servicios, condiciones de la propiedad
Was very quiet, i enjoyed that most. Very clean, .. only thing our room was missing was a tea towel
Se hospedó 1 noche en mayo de 2023
Respuesta de Maureen, el 22 may. 2023
Thankyou Amanda!We appreciate your feedback

2/10 Terrible

scott

No le gustó: Limpieza, servicios, condiciones de la propiedad
I arrived at parakai springs the lady at counter had taken the full 280.00 dollers out of my accountas i was only supposed to be charge177.00 from you guys ,when questioned about it she said we had to sort it with exspedia and would not give her bosses number or would not make contact with exspedia,she then payed the 280.00 back in cash, we did not stay we were very angry as it was my partners 50th birthday,she had taken money 280.00 dollers out of my account with out my approval. As i said she then gave it back in cash i not happy
Se hospedó 1 noche en mayo de 2023

2/10 Terrible

Renee

No le gustó: Limpieza y condiciones de la propiedad
Se hospedó 2 noches en febrero de 2023

10/10 Excelente

Inoke

Se hospedó 1 noche en noviembre de 2022
Respuesta de Maureen, el 27 nov. 2022
Thankyou!we appreciate your feedback

10/10 Excelente

Raymond

Se hospedó 1 noche en noviembre de 2022

8/10 Bueno

ANN

Viaje familiar
Le gustó: Limpieza, servicios, condiciones de la propiedad
Room was have nice just need to be aired out a bit
Se hospedó 1 noche en septiembre de 2022
Respuesta de Maureen, el 1 oct. 2022
Thankyou!We appreciate your feedback

8/10 Bueno

John

Viaje familiar
Le gustó: Limpieza, servicios, condiciones de la propiedad
It was we expected it clean the bed was comfortable and the Lady at the front desk was very pleasant.
Se hospedó 1 noche en agosto de 2022
Respuesta de Maureen, el 4 sept. 2022
Thankyou JohnWe appreciate your feedback

8/10 Bueno

John

Viaje en pareja
Le gustó: Limpieza y condiciones de la propiedad
The spa was an absolute winner. Kithchen and equipment... stove, fridge and cutlery.... dismal. Would go again for the sia... I'd take my own utensils.
Se hospedó 3 noches en agosto de 2022

10/10 Excelente

Nicolette

Viaje en grupo
Le gustó: Limpieza, servicios, condiciones de la propiedad
I love the private pools outside room
Se hospedó 1 noche en agosto de 2022
Respuesta de Maureen, el 7 ago. 2022
Thankyou! We appreciate your feedback

8/10 Bueno

louie

Le gustó: Limpieza y comodidad de las habitaciones
Se hospedó 1 noche en julio de 2022
Respuesta de Maureen, el 3 ago. 2022
Thankyou We appreciate your feedback

10/10 Excelente

Tim

Viaje en pareja
Le gustó: Limpieza, servicios, condiciones de la propiedad
The room, the natural private pool The noise from the room above was a downer. Finding it in the falling light not clearly marked not so easy.
Se hospedó 1 noche en julio de 2022

6/10 Aceptable

Karen

Viaje de negocios, Viaje en pareja
Le gustó: Limpieza
No le gustó: Servicios y condiciones de la propiedad
This property needs work it’s a bit tired. The I internet is not good.
Se hospedó 3 noches en julio de 2022

8/10 Bueno

Manami

Se hospedó 1 noche en junio de 2022

2/10 Terrible

Richard

Viaje en pareja
This property looks great, unfortunately when we arrived there was no one in the office, no one available on phone. Hung around for a bit trying to sort it out. Finally got a call later but it was getting late so we had to find somewhere else. They agreed to refund booking. Still no refund. Wotif impossible to get a hold of on chat or phone. Heard nothing. A total lack of care on both parts.
Se hospedó 1 noche en mayo de 2022

8/10 Bueno

Josephine

Viaje de negocios
Le gustó: Limpieza
Parakai retreat
Room clean, selection of good bath towels. AMAZING private spa bath - very relaxing. Fairly quiet considering property was full for a long weekend. Bed just a bit too soft for me. Property hard to find - the signage is flush against the building and blocked from view by large Palm Fronds. Recommend change the sign so that it can be easily read by someone in a car driving to the property.
Se hospedó 2 noches en febrero de 2022

10/10 Excelente

Cliente verificado

Viaje en grupo, Viaje de negocios
Le gustó: Limpieza, servicios, condiciones de la propiedad
Nice room, but no private spa
Se hospedó 1 noche en agosto de 2021

8/10 Bueno

Cliente verificado

Viaje de negocios
Le gustó: Limpieza, servicios, condiciones de la propiedad
Handy place to stay while working out that way. Super comfortable bed. Needed a warmer duvet though as it got fairly cold. A tad expensive for what it was but it was a nice quiet stay. Thank you
Se hospedó 4 noches en julio de 2021

8/10 Bueno

Cliente verificado

Viaje en pareja
Le gustó: Limpieza y servicios
I love everything about it.nothing bad to say about the place except my partner and I had to share a knife as there was only one.cutlery and crookery need to be updated
Se hospedó 1 noche en junio de 2021
Respuesta de Maureen, el 16 jun. 2021
Thankyou We appreciate your feedback

8/10 Bueno

Cliente verificado

Se hospedó 1 noche en junio de 2021
Respuesta de Maureen, el 9 jul. 2021
Thankyou we appreciate your feedback

4/10 Malo

Cliente verificado

No le gustó: Limpieza y comodidad de las habitaciones
Wont try again. Thanks
Room was not ready, waited for 15 mins. No extra towels. Smell of cleaning cloth odor in the room. Spa water not hot neither it was clean. At the time of checkout waited for reception from 8 am to 8:20am but no one assisted. Does not worth what they charged seemed too high for what they offered.
Se hospedó 1 noche en enero de 2021

10/10 Excelente

Janice, Nz

Viaje en pareja
Le gustó: Limpieza, servicios, condiciones de la propiedad
Always refreshing staying here. Had an absolutely amazing sleep, with great air con & amenities. The staff are great & very helpful.
Se hospedó 3 noches en enero de 2021

8/10 Bueno

Alexander

Le gustó: Limpieza y comodidad de las habitaciones
Рекомендую.
Забыл добавить к предыдущему описанию, что в нашем номере на первом этаже были хорошо слышны шаги или бег (детей) на втором этаже над нами. В течение дня на это не обращаешь внимание, но в 6 утра - бодрит.
Se hospedó 1 noche en julio de 2020

8/10 Bueno

Cliente verificado

Viaje en pareja
Le gustó: Limpieza y servicios
Facility was nice but trying to contact someone at reception was very difficult
Se hospedó 1 noche en julio de 2020

8/10 Bueno

Alexander

Le gustó: Limpieza y comodidad de las habitaciones
Офигенно!
Два дня отдыхали в номере Премьер, №5. Вай-фай бесплатный, но в первый день не работал из-за, как нам казалось, удаленности от офиса. А дело оказалось в том, что был отключен модем в номере. Гидромассажной ванной не пользовались, вполне хватало купания в мини бассейне с бульками. Он расположен в отгороженном от посторонних глаз дворике, выходишь из номера прямо к решетчатой двери, поднимаешь сверху щеколду, открываешь дверь и ты у бассейна. Вода парит сероводородом, но это не беда. Радуйся жизни в бурлящей или спокойной ( если не нажмешь кнопку ) минеральной воде. Недалеко продуктовый магазин. Из минусов разве что мягковатый матрас, но это кому как.
Se hospedó 1 noche en julio de 2020

6/10 Aceptable

Cliente verificado

Se hospedó 1 noche en julio de 2020

8/10 Bueno

Cliente verificado

Se hospedó 1 noche en julio de 2020

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 2 noches en junio de 2020

6/10 Aceptable

Cliente verificado

Viaje en pareja
Le gustó: Limpieza
No le gustó: Servicios
The hot pools were great, but for the price, the room had very basic amenities. The room had no coffee mugs and when we went to reception around 6pm, there was no one around. We stayed in a downstairs room and the noise from upstairs was terrible when people are walking around or have their spa bath on, especially at 4 am.
Se hospedó 1 noche en junio de 2020

10/10 Excelente

Cliente verificado

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very clean, modern and spacious rooms. Nice large mineral pool. A short drive to eat houses.
Se hospedó 1 noche en marzo de 2020
Respuesta de Maureen, el 22 mar. 2020
Thankyou We appreciate your feedback

6/10 Aceptable

NOMURA

Viaje en grupo
Le gustó: Servicio y personal
Se hospedó 1 noche en febrero de 2020
Respuesta de Maureen, el 22 mar. 2020
Thankyou We appreciate your feedback

6/10 Aceptable

Cliente verificado

Le gustó: Limpieza
I stayed in room 9 the noise from the road was horrendous in the late evening the cooker had four controls 2 of the knobs where missing the room was in general was good and the outside mineral pool was nice.A little overpriced for my liking.
Se hospedó 4 noches en enero de 2020
Respuesta de Maureen, el 17 feb. 2020
Thankyou We appreciate your feedback

10/10 Excelente

Sunita

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
The place was amazing, very nice, clean and tidy. Enjoyed my stay and looking forward for another visit soon 😀
Se hospedó 1 noche en enero de 2020
Respuesta de Maureen, el 16 ene. 2020
Thankyou We appreciate your feedback

8/10 Bueno

Cliente verificado

Viaje en pareja
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
This place is a bargain. ( Some )of the staff were an absolute gem. Property is beautiful but just recommend they make minor adjustments, Like fixing amenities (outdoor pool & spa environment)- such as more pool cleaning and fixing the spa tub. Great Location, very Close to Helensville activities leisure shops Liquor store and take outs (walking distance). Rooms are spacious and well designed. I do recommend you take extra towels as you do only get the one towel which you have to use for both swimming and bathing. Overall We enjoyed ourselves.
Se hospedó 2 noches en diciembre de 2019
Respuesta de Wesley, el 4 ene. 2020
Thanks for staying with us. We appreciate your feedback! will definitely fix the problem accordingly, hope see you again soon!

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
A home away from home
This is my preferred place to stay when I visit Parakai, which I do several times a year. It is modern, spacious and comfortable. I always wish I could stay longer.
Se hospedó 2 noches en diciembre de 2019
Respuesta de Wesley, el 4 ene. 2020
Thanks for staying with us. We appreciate your feedback!

8/10 Bueno

Cliente verificado

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios
Tidy and clean.. Some areas need attention like loose door handles and sticking locks. Other than that pleasant evviroment
Se hospedó 1 noche en diciembre de 2019
Respuesta de Wesley, el 4 ene. 2020
Thanks for staying with us. We appreciate your feedback!

6/10 Aceptable

Cliente verificado

Viaje familiar
No le gustó: Servicio y personal y servicios
The spa pools were lovely, except the button for the bubbles didn't work. And the beds were very comfortable. However the rest of the experience wasn't so good. When we checked in at 2.30pm our room wasn't ready and the staff were a bit putout that we were "early". The facilities in the room were very sparse and there was no TV remote.
Se hospedó 1 noche en octubre de 2019
Respuesta de Maureen, el 6 nov. 2019
Thankyou We appreciate your feedback

8/10 Bueno

Cliente verificado

Se hospedó 1 noche en octubre de 2019
Respuesta de Maureen, el 6 nov. 2019
Thankyou We appreciate your feedback

6/10 Aceptable

Mark

Le gustó: Comodidad de las habitaciones
Se hospedó 1 noche en octubre de 2019
Respuesta de Maureen, el 13 oct. 2019
Thankyou Mark We appreciate your feedback

4/10 Malo

K'lee63, West Harbour

Viaje en grupo
Le gustó: Limpieza
No le gustó: Servicios y condiciones de la propiedad
The room was fine, the private hot pool of course was the drawcard. What I didn't like about the overall room, amenities etc was: I booked the room 5 days in advance & had specifically asked for single beds which we did not get On arrival, we checked out the pool which had been filled for us. The surrounding panels were covered in cobwebs as was the bannister around the deck area. I personally cleared the area of cobwebs as there was no way I could sit in the pool for the afternoon looking at that..most disappointing!! The bath towels were good for using pool side but quite worn & old & made the beautiful bathroom look untidy. We (2 x females) could have done with 2 x bath towels & 2 x pool towels. 1 x towel per person for bathing & using pool side is pathetic! The heat pump worked but only blew cold air, we could not get any heat out of it & subsequently had to get into bed to keep warm The extractor fan in the bathroom did not work so had to open windows to clear the mist A couple of light bulbs had blown & needed to be replaced but had not A few scuff marks here & there on the walls made the place look old & scruffy.
Se hospedó 1 noche en septiembre de 2019
Respuesta de Maureen, el 22 sept. 2019
Thankyou We appreciate your feedback

8/10 Bueno

Cliente verificado

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Our stay was a short stay and very adequate. A little expensive
Se hospedó 1 noche en septiembre de 2019
Respuesta de Maureen, el 14 sept. 2019
Thankyou We appreciate your feedback

8/10 Bueno

Cliente verificado

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It was our second stay. Hot pool and private mineral spa are the attraction, and they are great. The room itself is clean, well appointed without being flashy. The free wifi was good enough to stream the footy and netflix. Only two small things. No spare toilet paper, which was annoying when we ran out right at the end of our stay. And the utensils were a bare minimum. Be nicer to have a couple of extra spoons for serving, and a smaller sharp knife, the only one being quite large.
Se hospedó 2 noches en agosto de 2019
Respuesta de Maureen, el 26 ago. 2019
Thankyou We appreciate your feedback

6/10 Aceptable

Cliente verificado

Le gustó: Limpieza y condiciones de la propiedad
Se hospedó 2 noches en agosto de 2019
Respuesta de Maureen, el 21 ago. 2019
thankyou We appreciate your feedback