Servicio de la propiedad

Opiniones de Club Wyndham Austin

3 out of 5
Club Wyndham Austin
516 W 8th Street, Austin, TX

Opiniones

8.6

Excelente

Puntuación de 10, es decir, Excelente. Basada en 231 de 399 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 81 de 399 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 50 de 399 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 16 de 399 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 21 de 399 opiniones" "

9.2/10

Limpieza

8.4/10

Servicio y personal

8.6/10

Servicios

9.2/10

Condiciones de la propiedad

8.4/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Jose Roberto

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Todo excelente
Se hospedó 2 noches en abril de 2024

10/10 Excelente

sandra c

Se hospedó 2 noches en mayo de 2023

10/10 Excelente

ORLANDO

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
todo era hermoso tal cual hasta mas de lo que esperaba.
Se hospedó 2 noches en agosto de 2022

8/10 Bueno

Cliente verificado

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Buena ubicación
Se hospedó 4 noches en mayo de 2021

6/10 Aceptable

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
No le gustó: Servicios
Me gustó la ubicación y la habitacion con muchas comodidades,no me gusto que al reservar no tenía la especificación de que no incluía el servicio de limpieza de la habitación, en su página no anuncian que es un club vacacional o tiempo compartido ,y al llegar nos dijeron eso si fue muy molesto tener que limpiar, por eso reserve con ustedes un hotel .
Se hospedó 3 noches en diciembre de 2019

10/10 Excelente

sergio

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
molto bene, resort rilassante
Tutto molto bene, personale gentile, kids club funzionale, cibo e bevande varie e di buona qualita´, ottimi i ristoranti messicano e peruviano, un po´ meno brillante quello italiano, ottimo il buffet mattutino, discreto quello a mezzogiorno. Mare sempre un po´ agitato, ottimo per giocare con i cavalloni in relativa sicurezza, acqua trasparente e sabbia bianca fine, qualche alga ma senza esagerare. Un´ottima scelta in famiglia direi.
Se hospedó 4 noches en diciembre de 2018

2/10 Terrible

Nelly

No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Property cancelled my reservation then blamed it on expedia. Sent me on a wild goose chase at 1:30am in the morning which is when I arrived at the hotel bc of my late flight arrival. Horrible. Staff is incompetent.
Se hospedó 3 noches en abril de 2024

10/10 Excelente

Peter

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
I was upgraded to a Presidential Suite to include a table football table. Brilliant.
Se hospedó 2 noches en abril de 2024

8/10 Bueno

BRIANA

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Conveniently located, we walked everywhere we wanted to go. Great amenities for kids with pool and gaming choices. Friends staff and clean. Didn’t like no daily cleaning and the attempt to get us to a sales pitch to be a member
Se hospedó 2 noches en marzo de 2024

6/10 Aceptable

Amanda

Viaje en pareja
Le gustó: Limpieza y servicio y personal
.
Se hospedó 3 noches en marzo de 2024

10/10 Excelente

Kerensa

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
A fantastic sized apartment with all the amenities you could need. Good location. Friendly staff.
Se hospedó 6 noches en febrero de 2024

10/10 Excelente

Daniel

Viaje en pareja
Le gustó: Limpieza y servicios
Great room. Great customer service. Cute men at consierge.
Se hospedó 3 noches en febrero de 2024

10/10 Excelente

Lindsay

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 4 noches en enero de 2024

10/10 Excelente

Aaron

Se hospedó 3 noches en enero de 2024

10/10 Excelente

Kim

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en febrero de 2024

8/10 Bueno

Heather

Le gustó: Limpieza, servicios, condiciones de la propiedad
I loved my stay aside from the extreme problems attempting to connect to WiFi. I asked a question to a woman at the front desk and I honestly felt put off. I was told that she could contact IT but it didn’t feel sincere..
Se hospedó 3 noches en enero de 2024

10/10 Excelente

mercedez

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great property near many things! Staff was great and room was beautiful with great views
Se hospedó 2 noches en enero de 2024

4/10 Malo

Mylvia

Se hospedó 5 noches en enero de 2024

6/10 Aceptable

Jennifer, Ashland

Viaje en grupo
Le gustó: Limpieza
No le gustó: Servicio y personal y condiciones de la propiedad
The place seemed really nice at first but when you looked closer at thing you noticed how well it is not kept up. The cabinets had the contact paper to look like wood that was peeling off. One of the cabinets looked like a dog chewed it up. You’d be standing in a puddle of water when showering because it didn’t drain properly. All of that was stuff that didn’t matter much to us but what was the worst was how pushy they were to sell their time share. We didn’t even want to walk through the lobby. They texted my cell phone, called the room multiple times starting at about 10am. Called my cell phone. I told them we were not interested multiple times and they just wouldn’t give up.
Se hospedó 3 noches en enero de 2024

2/10 Terrible

kerrie

Viaje en grupo
Le gustó: Limpieza
No le gustó: Servicio y personal
Keep looking....
We were surprised when we arrived to learn there would not be housekeeping. So we had to ask for coffee, towels, toilet paper etc. The hotel was very noisy, in particular the plumbing from adjacent rooms!
Se hospedó 4 noches en enero de 2024

8/10 Bueno

Silvia, roanoke

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We were right next to the elevator which made it loud at night, ask to be away from it if you’re a light sleeper because it’s LOUD! That’s my only issue, the view was spectacular from the 20th floor, super modern and clean, roomy like an apartment, went with my husband and 2 boys and we had room for everything, fully equipped, bathroom huge with roomy and relaxing shower. For what we paid this was a total steal, Ubers always 1 min away and most things were walking distance. I would stay again I’d just ask to be away from the elevator or bring ear plugs lol. Didn’t do the timeshare presentation, they weren’t too pushy about it.
Se hospedó 2 noches en enero de 2024

10/10 Excelente

Ying

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en diciembre de 2023

8/10 Bueno

Bryan

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Property was really nice and clean, views from the pool are awesome. The only thing I didn’t like was that they try to sign you up for a $40 Times share tour.
Se hospedó 2 noches en diciembre de 2023

8/10 Bueno

Tony J

Viaje en pareja
Le gustó: Limpieza y servicio y personal
The constant trying to sell the property club to me and calling as late as 9PM
Se hospedó 5 noches en diciembre de 2023

4/10 Malo

Lorenzo

Viaje familiar
Le gustó: Limpieza y condiciones de la propiedad
There was noise in the room at night that kept us awake
Se hospedó 2 noches en diciembre de 2023

10/10 Excelente

ALINE

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Boa estadia!
Adorei minha experiência neste hotel! O quarto é enorme, com direito a sacada com vista para cidade, sala e cozinha completa! Cama confortável e chuveiro ótimo! Perto das atrações e do ponto de ônibus. Recomendo!
Se hospedó 2 noches en noviembre de 2023

4/10 Malo

Cliente verificado

Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
No le gustó: Servicio y personal
Timeshare Sales Pitch Upon Check-In
My wife and I booked 3 nights (Dec 8-11, 2023) via Hotels.com expecting a normal hotel check-in experience. Instead we were put through a deceptive timeshare sales pitch gauntlet. After we checked-in, the receptionist sent us to the "concierge" to get our room key (red-flag) who was really a timeshare sales person in disguise. After the concierge pounced on us, she started asking a lot of irrelevant and time consuming questions and wanted us to put on "wristbands" for some bizarre and unexplained reason. When she started offering a free weeks stay to attend a special promotion we parted ways. The "hotel" (timeshare) and location were nice as were the majority of the staff except for the timeshare sales people who seem to be programmed not to take no for an answer. However, the elevator situation was very bad - we ended up taking the stairs to and from the 8th floor on two occasions because it was so slow. Overall, the property was nice but the timeshare sales approach was an insult to intelligence and a colossal waste of time.
Se hospedó 3 noches en diciembre de 2023

6/10 Aceptable

Vince

Le gustó: Limpieza y servicio y personal
Se hospedó 3 noches en noviembre de 2023

10/10 Excelente

Guillermo

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The property was super nice great location.
Se hospedó 2 noches en noviembre de 2023

8/10 Bueno

Richard

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Property is very nice. Check- in too long and complex. Membership sales pitch is annoying.
Se hospedó 2 noches en noviembre de 2023

2/10 Terrible

Nora

Se hospedó 2 noches en noviembre de 2023

10/10 Excelente

Bengt

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 4 noches en noviembre de 2023

10/10 Excelente

Sandra

Viaje en pareja
Le gustó: Limpieza y condiciones de la propiedad
This hotel was convenient and within walking distance to shopping and food. Very clean and the staff was extremely helpful. Will stay again at Club Wyndham. Great for families, too.
Se hospedó 3 noches en noviembre de 2023

10/10 Excelente

Paula

Se hospedó 3 noches en octubre de 2023

10/10 Excelente

Matthew

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Almost like a condo!
My stay was great. My room was excellent. It was a whole lot more than I needed. It felt like a condo or apartment. Very friendly staff.
Se hospedó 2 noches en octubre de 2023

6/10 Aceptable

Cliente verificado

Viaje de negocios
Le gustó: Condiciones de la propiedad
No le gustó: Servicio y personal
Se hospedó 2 noches en septiembre de 2023

4/10 Malo

Patricia

Viaje familiar
Le gustó: Limpieza
No le gustó: Servicio y personal y condiciones de la propiedad
I booked a room with balcony and got a room without balcony. Spoke to staff and nobody really cared. Also, the elevator situation is ridiculous - waited 20 minutes to try to get an elevator to go down 15 floors, until I finally gave up and took the stairs.
Se hospedó 3 noches en septiembre de 2023

8/10 Bueno

Joseph

Viaje familiar
Le gustó: Limpieza, servicios, condiciones de la propiedad
You're told deep within the paperwork that there is an additional $250.00 hold for the room above the cost of the room. Anyone budgeting a trip should consider this. While the $250.00 is returned if the room is left in the same condition it was found, what they do not tell you is there is an additional $70 fee for parking. They charge this at check-in, and then at check out, they try to charge it again. For me, the lady at checkout wanted to explain why by speaking over me while also speaking slowly (so I could understand, presumably), but then would not clearly answer why there are two charges. I don't like having to argue is situations like this. Be fair, charge me fairly, and dont sneak in other things I have not been told about... Great place otherwise!
Se hospedó 2 noches en agosto de 2023

10/10 Excelente

Elexus

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en agosto de 2023

6/10 Aceptable

FRAN

Le gustó: Limpieza y servicio y personal
Downtown grey
Location great for downtown. We walked or used taxis. Apartments a bit souless and grey with very poor finishes, built in 2018 in believe. We declined the timeshare tour. Lovely place for breakfast nearby is Waltons .
Se hospedó 3 noches en agosto de 2023

10/10 Excelente

Charles

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
One of the best places I stayed for fair amount. Hey... change the air freshner used at the front desk. It smells cheap for that classy place 😊!
Se hospedó 2 noches en agosto de 2023

10/10 Excelente

Kisha

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 3 noches en agosto de 2023

10/10 Excelente

Daniel

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en agosto de 2023

10/10 Excelente

angelique

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 3 noches en agosto de 2023

10/10 Excelente

Diamond

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
10/10 definitely coming back!
Se hospedó 3 noches en agosto de 2023

8/10 Bueno

Ben

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great staff and roof top pool was great
Se hospedó 2 noches en julio de 2023

4/10 Malo

Mario

Le gustó: Limpieza
Deceptive.
Se hospedó 2 noches en julio de 2023

10/10 Excelente

Jessica

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Easy located in Downtown Austin near a lot of attractions, the capitol, museums and lots of options of Dinning and Shopping within walking distance. The facility and room were clean and rooms offer nice acomodation, kitchen, the pool and entertainment like games and arcade were a good option for kids and family entertainment while at hotel. Staff was great and informative. They will insist on a presentation about a share time from another company in property. We didn't took it as we have a lot of things book, and they were not pushy or rude because of this. But have read other experiences, so just be aware and upfront about not wanting or wanting the presentation. Besides those phonecalls have not a single bad experience and have a great time with my family
Se hospedó 4 noches en junio de 2023

6/10 Aceptable

Setaya

Viaje en pareja
Le gustó: Limpieza y condiciones de la propiedad
No le gustó: Servicio y personal
Very nice property, easy check in, clean room with full kitchen and washer dryer. The gym is pretty small but enough for a decent workout. However expect to be pressured by staff to attend 90 minute seminar on purchasing a timeshare. I received multiple texts and phone calls regarding this. As well as being stopped every time I was in the lobby. Stay was nice but staff was just pushy. Just exit from 2nd floor to avoid sales pitches
Se hospedó 2 noches en junio de 2023

10/10 Excelente

Ana Maria

Se hospedó 2 noches en mayo de 2023