We're very glad you enjoyed staying with us Rashith! We hope to see you again.

¡Gracias por quedarse con nosotros! Esperamos que vuelva pronto.

Hola Beatriz, lamentamos mucho saber que su estadía no fue placentera. Aunque los detalles acerca de los baños externos de nuestras habitaciones Cabin Queen están especificados en todos los sitios de reserva, me disculpo si esto pasó desapercibido al momento de hacer su reservacion. Esperamos que decida hospedarse de nuevo con nosotros en el futuro en una de nuestras habitaciones estándar.

¡Gracias por hospedarte con nosotros y por compartir tus comentarios Marilyn! Estamos encantados de saber que disfrutaste de tu estancia y esperamos que vuelvas a hospedarte con nosotros pronto.

Hola Felipe, no tenemos ninguna queja reportada durante tu estancia. Para poder ayudarte mejor e investigar cualquier problema, no dudes en ponerte en contacto con nosotros directamente.

Fermin, lamentamos ver que su estadía fue menos de 5 estrellas. Apreciaríamos cualquier comentario que pudiera proveer. Sientase libre de contactarnos directamente si hay algo que le gustaria discutir.

Thank you for staying with us Annel!

Hola Carlos, gacias por quedarse con nosotros! Nos alegra saber que disfrutó de su estadía y esperamos que vuelva a hospedarse con nosotros pronto!

I am so sorry to hear that you were not aware of the incidental hold that shows pending during your stay! We do process a 150 hold at check in that is released upon check out. Thank you for providing your feedback.

¡Gracias, Jazmin! Nos alegra saber que disfrutó de su estadía y esperamos que se quede con nosotros nuevamente pronto.

Thank you for staying with us! Let us know your a returning guest & will give you a sweet treat. <3

Our apologies! We do offer other room types that do include the en-suite bathroom. Thank you.

Nuestras disculpas por los servicios de limpieza durante su estadía. Declaramos que está disponible a pedido, así que reduzca el número de personas dentro de su habitación. Lamentamos que no se le haya comunicado esto con precisión. ¡Muchas gracias por tus comentarios!

Thank you for your feedback. Our third floor Cabin rooms are the only guest rooms that don't have direct elevator access, and we understand it can be a little inconvenient. Our apologies for that. Otherwise, we're glad you enjoyed your stay with us!

¡Nuestras disculpas! Llámenos directamente si continúa teniendo problemas con el reembolso de su tarjeta de crédito. ¡Gracias por tus comentarios!

Thank you so much! We're glad you enjoyed your stay with us.

Thank you so much! We're glad you had a wonderful time with us, and we hope to see you again soon!

Thank you for your review. If there is anything you believe we could improve on, please let us know at the front desk!

Thank you so much for staying with us, Kevin!

Thank you for staying with us, Grace. We sincerely apologies if your time with us did not live up to expectations, and we'd relish an opportunity to make your next stay a 10/10 experience.

Hello Jeremy, although a portion of the hotel is set up with shared bathroom facilities, we are not a hostel. All details pertaining to the Cabin room setup are listed online, and we are sorry to hear that this was not ideal for you. Our team is always happy to look into standard room availability if made aware of any issues. We hope that you can enjoy a future stay in one of our standard rooms!

Hi Janeen, although a portion of the hotel is set up with shared bathroom facilities, we are not a hostel. All details pertaining to the Cabin room setup are listed online, and we are sorry to hear that this was not the ideal setup for you. Our team is always happy to look into standard room availability if made aware of any issues. We hope that you can enjoy a future stay in one of our standard rooms!

Hi Kelly, we're thrilled to hear you enjoyed your time staying with us. We hope to see you again in the future!

Thank you so much for staying with us, Rahul!

We're thrilled you enjoyed your time with us! We'd love to see you again in the future!

We're so glad you enjoyed the neighborhood and pool! We hope to see you again!

Thank you for staying with us! Any feedback to improve the quality of your next stay is appreciated!

Thank you for staying with us Kimberly!

Jaime, we regret to learn that your recent stay did not fully meet your expectations. While our online listings fully outline the details of our Cabin rooms, we are sorry if there was any oversight during your booking process. We acknowledge that this particular setup may not cater to every guest preference, and we are always happy to offer any available alternative accommodations within our property to better suit your needs. We'd like to note that the majority of our rooms feature the conventional setup, complete with the en-suite bathroom, and we would be happy to assist you in securing a room that aligns more closely with your preferences during any future visits.

Thank you for staying with us! We hope to see you again in the future!

Thanks so much for staying with us, Gary! We're grateful for your repeat business!

Frederick, we sincerely regret to learn that your expectations were not fully met upon your recent check in. Although all online listings for our Cabin rooms outline the room details, we apologize if this wasn't made clear at the time of your booking. We'd like to note that most of the rooms on our property do feature the conventional setup complete with the en-suite bathroom. While we strive to accommodate alternative arrangements within our property whenever possible, due to full occupancy, we were unable to offer this option during this visit. We hope we can better meet your expectations in the future in one of our standard rooms!

Thank you for staying with us John! We hope to welcome you again in the near future.

Thank you for staying with us!

We're so glad you enjoyed staying with us, hopefully we'll see you again in the future!

We're so glad you enjoyed staying with us!

We're so glad you enjoyed staying with us! We hope to see you again!

Thank you for staying with us!

Thank you so much for staying with us!

Thank you for staying with us Matthew! We hope to see you again!

Hi Frank, thank you for staying with us and for sharing your feedback. Although the details regarding the Cabin room setup are listed on all booking sites, we are sorry if it was missed at the time of your booking. The majority of the hotel has rooms with the en-suite bathroom, and we hope you give those rooms a shot in the future!

Hi James, thank you for staying with us! We are sorry to hear that your stay did not meet your expectations. We regret not having the chance to address and rectify any concerns during your stay. However, we remain committed to providing exceptional service and hope that you may consider giving us another opportunity in the future. Your feedback is highly valuable to us, and we would appreciate any additional information you may wish to share regarding the issues you encountered during your stay. This will assist us in further enhancing our services.

Thank you for staying with us. We're very sorry we were not able to live up to your expectations. Any feedback on how we could have made your stay a 5/5 is very much appreciated.

Thanks so much for staying with us, Robert!

We are glad to hear that your enjoyed our location, Diego! I hope you can stay with us again soon.

Thanks for staying with us Bryan!

Hi Georege, we're so happy you enjoyed staying with us. We hope to see you again!