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Opiniones de Newtown Plaza Hotel

3.5 out of 5
Newtown Plaza Hotel
42 C.M. Recto St cnr Leonard Wood Rd, Baguio

Opiniones

8.0

Muy bueno

Puntuación de 10, es decir, Excelente. Basada en 92 de 321 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 137 de 321 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 70 de 321 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 15 de 321 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 7 de 321 opiniones" "

8.0/10

Limpieza

8.2/10

Servicio y personal

7.2/10

Servicios

7.8/10

Condiciones de la propiedad

7.0/10

Cuidado del medio ambiente

Opiniones

6/10 Aceptable

Editha

Viaje familiar
Le gustó: Limpieza
No le gustó: Servicios
Our room was large and clean, however lacked basic facilities one would expect even in a 3 star establishment such as no fridge (room across the hall had one), no USB ports, no iron or hairdrier no hotel director of services. The walls were paper thin and overhearing other guests and hotel staff conversations at all hours was unwelcomed. Two double beds were quite firm but bed bases were essentially a timber box that the mattress sat in meaning that wacking your shin on a corner was easy and painful. The room looked a little tired and over due for a refresh. Unable to turn off the bathroom lights completly. The staff were typically pleasant and polite with one exception. The woman incharge of the buffett checkin counter was rude and condescending (a point noted by others in their reviews).
Se hospedó 2 noches en diciembre de 2023

6/10 Aceptable

Angelie

Viaje familiar
Le gustó: Servicio y personal
No le gustó: Limpieza
Excellent location and staff are very helpful and nice. Rooms could use a little updating especially the bathroom sinks, showers and lights in the vanity does not work on both our rooms and it’s way too dark to get ready.
Se hospedó 1 noche en diciembre de 2023

8/10 Bueno

Jeffrey, Alloa

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios
Good value, spacious room, good food and fabulous Christmas decorations
Se hospedó 2 noches en noviembre de 2023

8/10 Bueno

Glenda

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en septiembre de 2023

10/10 Excelente

HOYOUNG

Se hospedó 2 noches en agosto de 2023

10/10 Excelente

Maria Venus C

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
friendly staff, attend to customers need will highly recommend great staff , well trained
Se hospedó 1 noche en marzo de 2023

10/10 Excelente

Ofelia

Viaje familiar
Le gustó: Servicio y personal
Would recommend
Se hospedó 5 noches en marzo de 2023

10/10 Excelente

Ofelia

Le gustó: Limpieza
Improve amenities and bathrooms.
Se hospedó 5 noches en marzo de 2023

10/10 Excelente

Marilyn

Le gustó: Servicio y personal
Need to improve amenities and bathroom . Too many staffs but not very attentive to customer’s needs!
Se hospedó 5 noches en marzo de 2023

10/10 Excelente

ofelia

Se hospedó 5 noches en marzo de 2023

8/10 Bueno

Elvira, Elkgrove

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Breakfast Buffet
Se hospedó 1 noche en enero de 2023

8/10 Bueno

Pearlie Rose

Se hospedó 2 noches en enero de 2023

10/10 Excelente

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Perfect
Se hospedó 1 noche en enero de 2023

6/10 Aceptable

Eric, Stockton

Le gustó: Servicio y personal
No le gustó: Servicios y condiciones de la propiedad
Price is the only thing thats nice.
Se hospedó 1 noche en octubre de 2022

4/10 Malo

ENRIQUE

No le gustó: Comodidad de las habitaciones
DURING OUR STAY, REPAIR OF WATER SUPPLY WAS DONE
Se hospedó 1 noche en octubre de 2022

6/10 Aceptable

sungok

Viaje en grupo
Se hospedó 1 noche en mayo de 2022

10/10 Excelente

maria

Se hospedó 1 noche en abril de 2022

6/10 Aceptable

Karl

Viaje familiar con niños
Le gustó: Limpieza
We stayed here for 2 nights, we got the deluxe room with nice view. The place is nice. The room has a ceiling fan. It can get hot at times with only the ceiling fan cooling the room. Fortunately, we got the room with veranda and we just left the veranda door open to let cool air come in. Most rooms don't have veranda. I am only disappointed with the breakfast. Supposedly, breakfast buffet should be ready by 7am. At 7am the buffet is not yet complete. Coffee is still brewing and not ready. If you are on a limited budget, this will suffice. Rooms are just ok. No mini bar or fridge. They provide bathrobes. Parking is not a problem. Problem is that the hotel does NOT have a drop-off area. PWD access is NOT well designed.
Se hospedó 1 noche en mayo de 2022

10/10 Excelente

ARCHIE

Se hospedó 1 noche en marzo de 2022

8/10 Bueno

RED

Se hospedó 1 noche en marzo de 2022

6/10 Aceptable

jan

No le gustó: Condiciones de la propiedad y comodidad de las habitaciones
just ok
The hotel is not very impressive, most elements are run down. About every elment is either stained or chipped or just generally worn. Rooms are bare, not even a fridge is available. Breakfast buffet was ok.
Se hospedó 1 noche en marzo de 2020

8/10 Bueno

Morten

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en febrero de 2020

8/10 Bueno

JANGYEON

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en febrero de 2020

8/10 Bueno

Cliente verificado

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Went here last weekend with my partner and son. We came in 4 hours early, and we were allowed to use the pool while waiting. We were allowed to checked in an hour earlier too. Staff are friendly and room service was a breeze. The only thing I can comment is the carpet in the 6th floor, it was a little dirty and unkempt going to our room, and wish they have a bidet in the bathroom, otherwise, everything was great. Will definitely book here again!
Se hospedó 1 noche en febrero de 2020

10/10 Excelente

Cliente verificado

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Went here last weekend with my family. We went there 4 hours earlier than check in time, and we were happy to have used the pool while waiting (tho the water was really cold to swim in) and checked in an hour earlier. Everything was great, staff were very friendly and accommodating. The only thing that I think needs to be worked on is the cleanliness of the carpet on the alley, it was dirty on the 6th floor, otherwise, everything was perfect. My son loved our stay and so I would definitely book again here!
Se hospedó 1 noche en febrero de 2020

6/10 Aceptable

Cliente verificado

Viaje familiar
No le gustó: Condiciones de la propiedad
There were cracks on the walls of our room. Wooden flooring was squeeking. At times no hot water. Location is good, parking was not a problem. Food was okay. Gym was good.
Se hospedó 2 noches en febrero de 2020

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 3 noches en enero de 2020

6/10 Aceptable

Cliente verificado

Viaje familiar
Le gustó: Limpieza y servicio y personal
Newtown hotel review
We reserved for 2 rooms here and each room is supposedly good for 4 person but a room's bed is only comfortable for 2person, because of its small sized bed, it's just food that we add for extra beds that's why we somehow have slept comfortably..no bidet, towels looks so overused, exhaust fan in our room's cr is not working..one of the reason why we chose this hotel is because of their pool, but sadly, our children were'nt able to use it because it has no heater..
Se hospedó 1 noche en enero de 2020

8/10 Bueno

Crisanta

Viaje en grupo, Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Would be better if theres bidet in cr..
Se hospedó 1 noche en enero de 2020

6/10 Aceptable

Evelyn, Baguio

Viaje de negocios, Viaje en pareja
Le gustó: Limpieza
No le gustó: Servicios
The room was very hot. We opened our windows to sleep at night but was still very hot. No air conditioning and the fan was set that it could not be reset to make the room cooler. The towels were very old and the robe was torn.
Se hospedó 2 noches en enero de 2020

8/10 Bueno

Ramil

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en enero de 2020

8/10 Bueno

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Near the tourist attractions, away from the City Center.
Se hospedó 2 noches en enero de 2020

6/10 Aceptable

Ronald

Viaje en grupo
Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
Have seen better days.
hotel had seen better days. the exteriors looks great. did not even bother to take pictures of the room. carpet in the room corridors are filthy. rest rooms have no bidet. no fridge for food. breakfast spread was also disappointing. i have seen better spread from other hotels of the same level and price range.
Se hospedó 1 noche en enero de 2020

8/10 Bueno

hoseob

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
아들과함께3박을했다 바기오보타닉식물원 바로앞이라 주변도조용하고 쾌적해서좋았다 깔끔하고 지내기편했다 호텔에 붙어있는. 제리스그릴에서의 식사도너무좋았다
Se hospedó 3 noches en diciembre de 2019

8/10 Bueno

Marco

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Walking distance to Botanical Garden and Wright Park
Se hospedó 2 noches en enero de 2020

6/10 Aceptable

Cliente verificado

Viaje familiar, Viaje familiar con niños
Le gustó: Servicios y condiciones de la propiedad
No le gustó: Limpieza
place was not clean during our 2 day stay. there were cobwebs on the wall inside the dining area, and stains on the floor leading to the hallway at 7F. Left over foods are left to stay until we were almost done with our breakfast. Good thing that we brought our own soap and shampoo, the free toiletries like the shampoo and soap was really not usable. Inside the dining area during our breakfast, the dining tables are not setup. we had to get our utensils.
Se hospedó 2 noches en diciembre de 2019

6/10 Aceptable

Jimmy

Se hospedó 1 noche en diciembre de 2019

8/10 Bueno

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It was accessible
Se hospedó 1 noche en diciembre de 2019

6/10 Aceptable

Cliente verificado

Viaje familiar
Le gustó: Limpieza y servicio y personal
Hot water not working at times. The staff are commendable, considering we stayed during the holiday season. The breakfast buffet, however, is not that amazing.
Se hospedó 2 noches en diciembre de 2019

6/10 Aceptable

Cliente verificado

Se hospedó 3 noches en diciembre de 2019

8/10 Bueno

Cliente verificado

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Pool is not heated as specified in the hotel details
Se hospedó 1 noche en noviembre de 2019

6/10 Aceptable

Hyeri

Viaje familiar
Le gustó: Servicio y personal y comodidad de las habitaciones
그냥평범해요
그냥 평범해요
Se hospedó 3 noches en octubre de 2019

10/10 Excelente

Cliente verificado

Viaje en grupo, Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I love the pool area. But I hope that the staff would help in finding a cab for their customers. Thank you.
Se hospedó 2 noches en noviembre de 2019

6/10 Aceptable

Ginny, Newtown plaza hotel

Viaje familiar con niños
Le gustó: Limpieza
No le gustó: Condiciones de la propiedad
When i checked in it was smooth at first although the lobby was confusing as it was on other floor, there was no direction where to go to. I was checked in where i was advised that although i wouldnt have veranda( not available) i will have a good view.when i get to the room it was ok, space was big but the bathroom looks really old and the view was at the back of the hotel where u look down see roofs/ garbage.it was not a good view at all We went down to the lobby to get lunch and i commented to the (other) lady reception named claire . And she said if i want the city view and veranda she can het me that with additional charge of php300 ( usd6) i was surprised and agreed to it right away as it was advised no avaialble earlier and was not offered this. The new room was far better but sink is clogged, bathroom still looks old .overall rating for this hotel for me is 6/10
Se hospedó 1 noche en noviembre de 2019

10/10 Excelente

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
The food was excellent!
Se hospedó 2 noches en noviembre de 2019

2/10 Terrible

CORAZON

Se hospedó 1 noche en noviembre de 2019

6/10 Aceptable

Jane Marie S

No le gustó: Condiciones de la propiedad
Not organized
Towels are not brand new, looks a bit yellowish from age I suppose. On the 2nd night, bed was made up but there were no towels. Had to call to request it. Not well coordinated, check out took longer time than necessary. No refrigerator in the room. 4 boxes of cakes was left behind. We checked out before 11am but front desk only called around 4pm when we were already halfway back to Manila. They should have a note in their computer system when the boxes of cake was left with the restaurant so they could remind guests before check out.
Se hospedó 2 noches en noviembre de 2019

10/10 Excelente

Dongsu

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en octubre de 2019

10/10 Excelente

Summery

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Love the mountain view and the breakfast buffet.the only problem was there is no hot shower in our loft
Se hospedó 1 noche en noviembre de 2019

10/10 Excelente

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
more green plants and grass. Would have preferred it than a swimming pool with no heat.
Se hospedó 1 noche en octubre de 2019