8/10 Bueno
Raphael P.
13 may. 2025
Le gustó: Limpieza
Nice place, with a few exceptions.
Our stay at this hotel had its ups and downs. The location was definitely a highlight, offering easy access to the beach. Check-in was also a breeze, which was a welcome start to our stay.However, there were several maintenance issues that impacted our experience. We encountered a problem with the oven display not working, and while maintenance did come to address it once, the issue wasn't fully resolved. Additionally, the refrigerator filter clearly needed changing, but this was never taken care of during our stay. We also had initial trouble with the washing machine, which only started working after we ran a full cycle, seemingly resetting it.Beyond the in-room issues, the elevator was out of service for the duration of our visit. This was particularly inconvenient as our room was located on the third floor, a detail that was not mentioned in the hotel's advertisement. Finally, the hotel listing indicated a private pool, which was not available.While the location and check-in were positive aspects, the unresolved maintenance issues, the non-functioning elevator (especially given our third-floor room and the lack of prior notice), and the inaccurate information regarding the private pool detracted significantly from our overall experience.
Raphael P.
Se hospedó 4 noches en mayo de 2025