The hotel staff were courteous, highly trained and professional in customer service. Check in was easy, there is a welcome snack in our room and staff brought us a cold refreshing drinks delivered in our room. The hotel is located just less than 2 miles before you get to Vegan and provide a 24 hours free van service to take customer to Vegan and pick up (or you can take a trycyle for 50 pesos. The outside and inside is clean with a 4 star standard. Breakfast buffet is excellent with Hot and Cold with plenty of selection. We left early to catch the bus for Baguio, they took us to bus station at 2:00 am and even packed our breakfast for us to take. My husband was so happy that he plans to bring all his family and stay at the hotel next year. We took the tour to go to Ilocos all the way to Pagudpud, we had the van with driver and tour guide, the hotel pack us some drinks and snack to eat on the trip for free. The price was very reasonable. The hotel was like a undiscovered nices to stay in Vegan. Will come back again and I had been recommending to all and friends and family.