Hello Eduardo, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences.

Hello Eduardo, Thank you for your feedback. We are glad to hear that you enjoy your stay with us. We always make sure to provide the best experience to our guests. We look forward to hosting you again soon for another fantastic experience! Have a great day!

Hello Eva, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences. Sincerely, MP - Guest Relation Manager

Hello Maribel, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences.

Thank you for your feedback.

Hello Gilberto, We’re so sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience. Thank you.

Hello Jose, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences.

Hello Jose, Many thanks for taking the time to share your feedback with us. We’re very happy to hear that we met your expectations. We are looking forward to welcoming you again soon!

Hello Miriam, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences.

Thank you for taking the time to review us! We appreciate the feedback, and I am sorry that your experience is not 100% perfect. I hope that on your next visit we can exceed your expectations.

Hi SCOTT! We apologize for any negative interactions you experienced with our staff during your stay. Providing friendly and welcoming service to all our guests is a priority for us, and we regret any lapses in this regard. Your feedback regarding the demeanor of our staff has been noted, and we will address these concerns internally to ensure a more positive experience for our guests in the future. We appreciate your feedback and hope you will consider giving us another opportunity to exceed your expectations in the future. Thank you for bringing these matters to our attention.

Hi Kristyne Amick! We're glad to hear that you had an overall good stay with us. However, we apologize for the inconvenience caused by the broken soap dish in the bathroom. Providing a comfortable and well-maintained environment is important to us, and we regret any lapses in this regard. Your feedback has been noted, and we will address the issue promptly to ensure it does not recur in the future. We appreciate your understanding and hope to have the opportunity to welcome you back for an even more enjoyable stay in the future. Thank you for choosing to stay with us.

Hi Conrado! Thank you for bringing these issues to our attention. We apologize for the inconvenience caused by the non-functioning hot tubs and the condition of the pool. Maintaining clean and operational facilities is a top priority, and we regret that we did not meet these standards during your stay. Your feedback regarding the breakfast quality is also noted, and we will work on improving our offerings to better serve our guests. We appreciate your patience and understanding, and we hope to have the opportunity to provide you with a more pleasant experience in the future.

Hi Carmela! Thank you for sharing your experience with us. We apologize for the inconvenience caused by the long wait at reception. While we are pleased to hear that our receptionist handled the situation efficiently, we understand the need for additional staffing during busy periods. Your feedback is valuable, and we will review our staffing levels to improve our service and reduce wait times for our guests. We appreciate your patience and understanding and look forward to providing a more seamless check-in experience during your next visit.

Hi Ericka! Thank you for your positive feedback. We're pleased to hear that you found our property well-kept, easily accessible from the freeway, and visually appealing. We strive to maintain high standards for our guests' convenience and comfort, and we're glad these aspects met your expectations. We look forward to welcoming you back for another pleasant stay in the future.

Hi harriet! Thank you for your positive feedback. We're delighted to hear that you found the rooms clean and spacious, and that you had a very nice stay with us. Your satisfaction is our priority, and we look forward to welcoming you back for another enjoyable visit in the future. If you have any further comments or suggestions, please do not hesitate to let us know.

Hi Hugo Adhemar! We're glad to hear that you enjoyed the breakfast during your stay. Providing a satisfying breakfast experience is important to us, and we're pleased that it met your expectations. If there's anything else we can do to enhance your experience further, please feel free to let us know. We appreciate your feedback and look forward to welcoming you back for another enjoyable stay in the future!

Hi Melissa. We apologize for the inconvenience you experienced with the hot water during your stay. Ensuring a consistent and comfortable experience for our guests is important to us, and we regret that we fell short in this instance. Your feedback regarding the delayed hot water is valuable, and I will address this issue with our maintenance team to ensure that necessary adjustments are made to prevent similar occurrences in the future. We appreciate your understanding and hope to have the opportunity to provide you with a more satisfying experience during your next visit. If there's anything else we can do to assist you, please don't hesitate to reach out to us directly.

Hello Brock! We're thrilled to hear that you had a great stay with us and that you enjoyed the fantastic room amenities, including the jacuzzi tub. It's always our goal to provide a comfortable and enjoyable experience for our guests, and we're glad that our friendly staff contributed to your positive experience. Your kind words are truly appreciated, and we look forward to welcoming you back for another fantastic stay in the future!

Hi Maria! Thank you for your review and for highlighting the positive aspects of your stay, including our property and staff. We apologize for any inconvenience caused by the issue with the bathroom drain, and we appreciate you bringing it to our attention. Rest assured, we will promptly address this matter to ensure a more comfortable experience for our guests in the future. Your feedback is invaluable to us, and we hope to have the opportunity to welcome you back for an even more enjoyable stay.

Dear Julian, Thank you for your feedback! We're delighted to hear that you found our hotel nice and clean. Providing a clean and comfortable environment for our guests is a top priority for us, and we're glad that you enjoyed your stay. If there's anything else we can do to make your next visit even better, please don't hesitate to let us know. We appreciate your feedback and look forward to welcoming you back in the future!

Dear Amanda, Thank you for your positive feedback! We are thrilled to hear that you enjoyed the friendly atmosphere at our hotel and appreciated the company of our guests. Our aim is to create a welcoming and respectful environment for everyone, and it's great to know that our noise restriction policy contributed to your pleasant experience. We look forward to welcoming you back soon for another enjoyable stay.Sincerely,

Dear Diana,Thank you for sharing your experience. We're delighted to hear that you found our staff to be accommodating and our rooms clean and comfortable. It’s also great to know that the complimentary breakfast added to your enjoyable stay. We aim to provide a welcoming and pleasant environment for all our guests, and we look forward to having you with us again soon.Sincerely,

Hello Levi, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences and that you will be truly impressed with our continued improvements.

Hello Alejandria, We’re delighted to hear about your recent experience with us. Thank you for taking the time to share your experience and we look forward to welcoming you back soon!

Hello V Bruce, We’re so happy to hear that you enjoyed your stay with us and we are looking forward to welcoming you again soon!

Hello Juan, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences.

Hello Erik, We’re so sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience. Thank you.

Hello Giuliano, Many thanks for taking the time to share your feedback with us. We’re very happy to hear that we met your expectations. We are looking forward to welcoming you again soon!

Hello Bernd, We understand your disappointment. It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately. We value our customers’ opinions and would like to thank you for bringing this to our attention.

Hello Valued Customer, Many thanks for taking the time to share your feedback with us. We’re very happy to hear that we met your expectations. We are looking forward to welcoming you again soon!