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Opiniones de Quality Inn

2.5 out of 5
Quality Inn
221 Lakewood Dr, Batesville, MS

Opiniones

6.4
Puntuación de 10, es decir, Excelente. Basada en 57 de 309 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 94 de 309 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 58 de 309 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 48 de 309 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 52 de 309 opiniones" "

6.8/10

Limpieza

7.4/10

Servicio y personal

6.2/10

Servicios

6.0/10

Condiciones de la propiedad

6.4/10

Cuidado del medio ambiente

Opiniones

4/10 Malo

Rachel

Viaje familiar, Viaje familiar con niños
Le gustó: Servicio y personal
No le gustó: Limpieza, servicios, condiciones de la propiedad
The property rooms themselves were dingy and smelled like mildew. The beds were worn and uncomfortable. The door didn’t lock. The tv didn’t have a remote, after several different replacement remotes from the front desk, the remote only would work the volume - not the channel. The phone wasn’t plugged into the wall so we couldn’t call the front desk. We also had to leave $100 CASH deposit with the front desk - we were not aware of this prior to checking in.
Se hospedó 1 noche en mayo de 2024

4/10 Malo

brinda

Viaje en grupo
Le gustó: Servicio y personal y servicios
No elevators. Some sockets didn't work. Microwave dirty. No hot tub. Room was smelly
Se hospedó 1 noche en abril de 2024

8/10 Bueno

Yunlong

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
overall I'm glad they were good。
Se hospedó 2 noches en abril de 2024

10/10 Excelente

Tyesha

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Everything was just fine, I have no complaints
Se hospedó 1 noche en abril de 2024

8/10 Bueno

Patricia

Viaje con mascota
Le gustó: Servicio y personal
Old worn out carpeting. Most plugs were so loose you couldn’t use them. Great location. Needs upgrades.
Se hospedó 2 noches en abril de 2024

8/10 Bueno

John

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Not to bad for the price
Se hospedó 1 noche en abril de 2024
Respuesta de Angela Russell, el 14 abr. 2024
Thank you for your nice review of our hotel! We cant wait to welcome you again soon!

8/10 Bueno

Veronica

Viaje familiar con niños
Le gustó: Limpieza y servicio y personal
Staff was friendly, rooms were clean, lots of parking
Se hospedó 2 noches en abril de 2024
Respuesta de Angela Russell, el 9 abr. 2024
Thank you for your great review! We look forward to seeing you again soon!

4/10 Malo

Kelly

Viaje familiar
Le gustó: Servicio y personal y servicios
No le gustó: Limpieza y condiciones de la propiedad
A number of items in our room did not work. It smelled bad and wasn't very clean at all. The staff was super kind and the breakfast was good and dining area was clean.
Se hospedó 1 noche en marzo de 2024
Respuesta de Angela, el 9 abr. 2024
I am so sorry to hear you did not enjoy your stay while with us! I have discussed with my staff the issues you reported to ensure they are handled sooner than later. We hope you choose to stay with us again!

8/10 Bueno

LIsa

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The staff was wonderful, the place was clean and my daughter and I never felt unsafe.
Se hospedó 2 noches en marzo de 2024
Respuesta de Angela Russell, el 9 abr. 2024
We are pleased to see you enjoyed your stay! We look forward to seeing you again soon!

10/10 Excelente

Tanika

Se hospedó 1 noche en marzo de 2024
Respuesta de Angela Russell, el 14 abr. 2024
Thank you for your great review! We look forward to seeing you again soon!

6/10 Aceptable

Robin

Viaje en grupo
Price too high for what you get. Older hotel needs repairs
Se hospedó 2 noches en marzo de 2024

8/10 Bueno

Stephenee, Grenada

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios
The place is clean, no doubt about that. However, the microwave does not work. When I looked to see if it was plugged in, it had wire showing at the plug. So, no working microwave. The light switch in the bathroom still has the old heater timer switch, which apparently is not hooked to anything, but will set and buzz and then ding. Not sure if it is actually safe. Hopefully they have the wires wrapped or capped in the wall. The lady at the desk is amazing! The outside leaves a lot to be desired for cleanliness. The non smoking rooms are a joke, because the smell of cigarettes is everywhere.
Se hospedó 1 noche en marzo de 2024

6/10 Aceptable

D

Viaje familiar
Le gustó: Servicio y personal
Easy on off to highway. Crackerbarrel next door
Se hospedó 1 noche en febrero de 2024

6/10 Aceptable

John, Sioux Falls

Le gustó: Limpieza y condiciones de la propiedad
No le gustó: Servicio y personal y servicios
Night Receptionist was not very friendly or knowledgeable. Breakfast was dried out muffins, severely bruised apple and terrible coffee. There was no vanity area in the bathroom-only a sink. Microwave discusting and didn't work.
Se hospedó 1 noche en enero de 2024

10/10 Excelente

Ron

Se hospedó 1 noche en noviembre de 2023

4/10 Malo

Bryan

Viaje en pareja, Viaje con mascota
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
TV controller not working and no help with replacement, exterior doors unlocked and remained during night.smoke alarm seemed inoperable, pulled from ceiling, carpet with stains,uncleaned feeling of room.
Se hospedó 1 noche en diciembre de 2023

6/10 Aceptable

Eugene

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en noviembre de 2023

2/10 Terrible

Candace

Viaje familiar con niños
Le gustó: Servicio y personal
No le gustó: Limpieza, servicios, condiciones de la propiedad
Tv did not work No curtains had to hang sheet in windows
Se hospedó 1 noche en noviembre de 2023

2/10 Terrible

LH

Viaje de negocios
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 4 noches en octubre de 2023

4/10 Malo

Rodney

Viaje de negocios
No le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 4 noches en octubre de 2023

8/10 Bueno

Kathy

Viaje familiar
Le gustó: Servicio y personal y comodidad de las habitaciones
Se hospedó 1 noche en octubre de 2023

8/10 Bueno

Terry

Se hospedó 1 noche en agosto de 2023

10/10 Excelente

Ruleo

Viaje de negocios, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The free breakfast was excellent. The dining area was basically 10 steps from our room. Ms. Linda is nice and hardworking.
Se hospedó 2 noches en agosto de 2023
Respuesta de Angela Russell, el 31 ago. 2023
Thank you so much for your great review of your stay and services with us! Ms Linda is a gem and loved by everyone so I will be sure to let her know your kind words!

4/10 Malo

Gloria

Se hospedó 1 noche en agosto de 2023

8/10 Bueno

Naomi

Le gustó: Condiciones de la propiedad
Se hospedó 1 noche en agosto de 2023
Respuesta de Angela Russell, el 31 ago. 2023
Thank you for your review! We look forward to seeing you again soon!

2/10 Terrible

Jessie

Viaje familiar con niños
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The hotel was nasty
Se hospedó 1 noche en agosto de 2023
Respuesta de Angela Russell, el 7 ago. 2023
I am so sorry to hear that you did not enjoy your stay with us. The room you stayed in is one of our newly renovated rooms so I am shocked to hear that it was a displeasment to you. I would like to add that our hotel is a smokefree facility but your rooms was smoked in Mr. Mixon. I will waive the smoking in room fee at this time and apologize again for issue you reported on this review

10/10 Excelente

Allen

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Decent place for mid priced hotel
Their new $100 cash deposit is an insult to this frequent customer and about 20 year Quality/Comfort Inn Choice Privilege points member. Breakfast staff is wonderful, breakfast meal is decent but basic and the place is clean
Se hospedó 1 noche en julio de 2023
Respuesta de Angela Rusell, el 7 ago. 2023
Thank you for your review and we look forward to seeing you again soon!

2/10 Terrible

Murjani

Viaje familiar
No le gustó: Limpieza, servicios, condiciones de la propiedad
It was horrible and nasty would never stay their again
Se hospedó 2 noches en julio de 2023

8/10 Bueno

Rose

Viaje en grupo
Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Place is clean, friendly staff, pool ok, and breakfast ok I had to make it clear of what I needed and they complied after I arrived Took time to put light back in bathroom and they cleaned only if asked to in room. Good to stay for price and area
Se hospedó 8 noches en julio de 2023
Respuesta de angela, el 29 jul. 2023
Thank you for your great review of our staff and services! We look forward to seeing you again soon

4/10 Malo

Alexandre

Viaje con mascota, Viaje familiar
No le gustó: Servicio y personal
Il n'y avait personne à la réception. Nous avons dû attendre plus de 15 minutes. De plus, la buanderie était hors d'usage et la piscine douteuse mais correct. L'eau est trouble.
Se hospedó 1 noche en julio de 2023

10/10 Excelente

Jamss

Le gustó: Limpieza y condiciones de la propiedad
Great staff n property
Se hospedó 1 noche en julio de 2023
Respuesta de angela , el 29 jul. 2023
Thank you for your review! We look forward to seeing you again soon!

8/10 Bueno

Ruben

Viaje de negocios, Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Nice stay
Overall good. Laundry facility was closed but other than that a good experience
Se hospedó 1 noche en junio de 2023
Respuesta de Angela, el 7 jul. 2023
Thank you for your great review. We look forward to seeing you again.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Check in was quick. Room was nice and bed felt good! Parking was very convenient also. Would stay againz
Se hospedó 1 noche en mayo de 2023
Respuesta de Angela, el 23 may. 2023
Thank you for your great review! We look forward to seeing you again soon

2/10 Terrible

CECILE

Se hospedó 1 noche en abril de 2023
Respuesta de Angela, el 23 may. 2023
Thank you for your review. I am sorry to see you did not enjoy your stay. I would like to know what it was you was displeased with so we can resolve it. Please call front desk at 662-563-6592 and ask for management. Once again, I am sorry to hear you were displeased with but I do hope you choose to return in hopes of allowing us to provide a better stay for you.

2/10 Terrible

kyla, Belleville

Se hospedó 1 noche en abril de 2023
Respuesta de Angela, el 31 may. 2023
I am sorry to see you did not enjoy your stay with us. I would love it if you would call in to talk to me so I can find out what the issues were. I am all for making sure guests leave here happy not unhappy so I want to make this right! Once again, I am sorry to see you did not enjoy your stay but I do hope you will return in the futire.

4/10 Malo

Carli

Viaje en grupo
Le gustó: Limpieza
No le gustó: Servicios y condiciones de la propiedad
Myself and multiple other guests were promised an early check in for an event happening in town. Manager and front desk staff did not communicate this between them and this costed myself and many other time that we needed.
Se hospedó 1 noche en abril de 2023
Respuesta de Angela, el 26 abr. 2023
Good morning, I am sorry to hear that you were promised an early checkin before you arrived. We unfortunately, can accept request for an early checkin and allow it if the rooms are available at that time. Sometimes we are sold out so an early checkin would be available unfortunately. I do hope you choose to stay with us again in the future.

2/10 Terrible

Holly

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Dirty and rundown.
Check in was at 3. Room wasn’t ready till almost 4. Dirty. Pool was dirty. Plugs didn’t work. No elevator so if your disabled make sure you ask for first floor.
Se hospedó 1 noche en abril de 2023
Respuesta de Angela, el 26 abr. 2023
Thank you for choosing our hotel for your stay. I am sorry to hear you did not enjoy with us. Check in time is at 3pm and my staff were working digilently to get rooms clean to ensure the guests enjoyed their suite and stay while with u. Our pool is very clean so I'm sorry to hear that appeared dirty to you Ms. Holly. Lastly, we would never assigned an upstairs room to disabled guest if their reservation specifies that. Our guest's health and wellbeing is very important to us. Once again, I am sorry to hear tyou did not enjoy your stay and we hope to see you again soon.

4/10 Malo

Michelle

No le gustó: Limpieza, servicios, condiciones de la propiedad
Climate control on room temperature did not work. Shower did not adjust temperature and water was almost scalding hot. TV did not shut off, change channel or adjust volume; it was not the remote.
Se hospedó 1 noche en abril de 2023

8/10 Bueno

Paul

Viaje en pareja
Le gustó: Servicio y personal
The carpet in room was not clean and room had an odor when we arrived.
Se hospedó 1 noche en abril de 2023
Respuesta de Angela, el 23 may. 2023
Thank you for your review. We look forward to seeing you again soon

6/10 Aceptable

Bryan

Se hospedó 1 noche en abril de 2023

8/10 Bueno

Robert

Le gustó: Limpieza, servicio y personal, servicios
It was ok for the moneyw
Se hospedó 1 noche en abril de 2023
Respuesta de Angela, el 19 abr. 2023
Thank you for choosing to stay with us! We look forward to seeing you again soon.

10/10 Excelente

ling

Se hospedó 1 noche en marzo de 2023
Respuesta de Angela, el 19 abr. 2023
Thank you for a great review! Hope to see you again soon!

4/10 Malo

Cliente verificado

Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
very dirty counter was sticky, clogged toilet,
Se hospedó 1 noche en marzo de 2023
Respuesta de Angela, el 19 abr. 2023
I am so sorry to hear you did not enjoy your stay. I have shared this information with my staff to get it handled.I hope you choose to stay with us again in the future.

2/10 Terrible

Derell

Viaje familiar
No le gustó: Limpieza, servicios, condiciones de la propiedad
Was just a horrible place and experience! Arrived after playing ball all day. My girls wanted to swim in the indoor pool but unfortunately the water was green. Had to ask to move rooms because our neighbors were having a party. I counted 13 people walk out the room. Moved to another room and all we smelt the entire night was weed. Will never stay here again.
Respuesta de angela, el 7 mar. 2023
I am so sorry to hear you did not enjoy your stay with us Derell. This past weekend we had a lot of guests in our indoor pool, so we make sure to clean it daily. I will however, check on the issue that you've stated about the water being green at that the time your kids wanted to swim, so that it can be handled. Again, I apologize, and do hope you choose to stay with us again soon.

2/10 Terrible

Amanda

Viaje familiar con niños
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The room was dirty, the tv didn’t work, the coffee pot didn’t work, bathroom dirty, half the plugs in the room didn’t work, the indoor pool water was so dirty u couldn’t see anything through it. Called the front desk to ask about the tv not working and the guy was very rude, he finally came to the room after 20 mins and then tried to fix the tv and said after several minutes that he thinks he it needed a cord and he would come back, but never came back. I called the front back and no answer. The next morning I asked to see a manger and was told that she wasn’t there, that they wasn’t sure when she would be back, no one here wanted to help me nor did anyone care that I paid money for a room and didn’t get the amenities described that they offer. I am very upset that I drove 3 1/2 hours to Mississippi for my sons baseball tournament and chose to stay here for the amenities of an indoor pool and the price was cheaper. Never again will I stay in a quality inn nor will I refer anyone to stay here. Worst experience ever, and the fact that I still can’t speak to a manger about the experience is absolutely ridiculous.
Se hospedó 1 noche en marzo de 2023
Respuesta de Angela, el 7 mar. 2023
Thanks for choosing us for your stay. I would like to begin by apologizing for the issues you've stated in your review of our hotel. I will be getting with my staff to check on these issues to have them taken care of immediately. Once again, I apologize and hope to see you again soon!

4/10 Malo

Lisa

Viaje en pareja
No le gustó: Servicios y condiciones de la propiedad
Advertised hot tub and did not have a hot tub. Bathroom really needed remodeling, chipped toilet seat, chipped up door, dirty chipped floor. We lifted our mattress and there was a huge stain on the bottom of the mattress. My guess is they just flipped it around. We could not fill our traveling coffee cups up. She said only a small cup? Really? Would not recommend.
Se hospedó 1 noche en febrero de 2023
Respuesta de Angela, el 15 mar. 2023
I am so sorry to hear you did not enjoy your stay with us. Unfortunately, this hotel has never had a hot tub, so I apologize if that was seen on a 3rd party site. I will be sure to look into further to make sure the error is removed if that is so. I will be also looking into the other issues reported in your review of stay to ensure they are taken care immediately. I do hope you choose to stay with us again.

2/10 Terrible

Cliente verificado

Viaje familiar
No le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
Terrible
Reserved 2 2 bed rooms next to one another. Get there and i am gave a one bed king and 1 2 bed. Staff was very rude when asked if we could fix it. Door would not stay shut. Will not stay here again
Se hospedó 3 noches en febrero de 2023
Respuesta de Angela, el 13 feb. 2023
Thank you for choosing our hotel for stay. I am sorry to hear that you did not enjoy your stay due to not receiving adjoining rooms as you had hoped. Unfortunately, we do our best to accommodate guests that would like to have adjoining or side by side rooms but sometimes, those rooms are not available. But it looks like we were able to get you and your party as close as possible on the same floor. Once again , I am very sorry to hear you did not enjoy your stay but we do hope you choose to stay with us again soon!

10/10 Excelente

Shanquisa

Viaje familiar, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Power went out.
Se hospedó 1 noche en febrero de 2023
Respuesta de angela, el 5 feb. 2023
Thank you for your review of your stay! It was unfortunate that the power in our area went out for a period of your stay! Im thankful that you were very understanding during that time. Look forward toseeing you again soon!

8/10 Bueno

Shanquisa

Viaje de negocios, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice spot for the price. Pool is REAL nice.
Se hospedó 1 noche en febrero de 2023
Respuesta de angela, el 4 feb. 2023
Thank you for your great review of your hotel stay! We look forward to seeing you again soon!

8/10 Bueno

Gregory

Le gustó: Servicio y personal, servicios, condiciones de la propiedad
Staff was helpful.
Se hospedó 1 noche en enero de 2023
Respuesta de angela, el 25 ene. 2023
Thank you for your review! We look forward to seeing you again soon.