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Opiniones de OYO Hotel LSU

2 out of 5
OYO Hotel LSU
3051 LA Highway 1 South, Port Allen, LA

Opiniones

6.8
Puntuación de 10, es decir, Excelente. Basada en 97 de 309 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 78 de 309 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 31 de 309 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 29 de 309 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 74 de 309 opiniones" "

6.8/10

Limpieza

7.6/10

Servicio y personal

6.4/10

Servicios

6.6/10

Condiciones de la propiedad

6.4/10

Cuidado del medio ambiente

Opiniones

4/10 Malo

Julieta Melissa Lopez

Viaje familiar con niños
Le gustó: Servicio y personal y servicios
No le gustó: Limpieza
Había cucarachas en el baño y en la habitación
Se hospedó 1 noche en enero de 2023
Respuesta de Maria, el 9 ene. 2023
We are sorry for the inconvenience caused to you,Julieta! We will surely look into this issue and will put our best efforts to enhance your experience. Regards, Maria

10/10 Excelente

Rodolfo

Se hospedó 5 noches en noviembre de 2022

10/10 Excelente

Rodolfo

Se hospedó 1 noche en noviembre de 2022

8/10 Bueno

Rafael, Santo Domingo este

Viaje en grupo, Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
N/a
Se hospedó 4 noches en octubre de 2021
Respuesta de Jane, el 18 oct. 2021
Hi, Rafael! We are grateful that you took time out to rate us highly. We feel blessed to have your support. Regards, Jane!

10/10 Excelente

Sari

Se hospedó 1 noche en agosto de 2021
Respuesta de Ammy, el 17 sept. 2021
Thanks for the positive rating, Sari! Hope to welcome you again soon. Regards, Amelia.

8/10 Bueno

ALBA

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en enero de 2021
Respuesta de Marie, el 2 feb. 2021
Hi, Alba! We are grateful that you took time out to rate us highly. We feel blessed to have your support. Regards, Marie!

10/10 Excelente

martin Guillermo

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en febrero de 2020
Respuesta de Cheshta, el 12 mar. 2020
Much thanks to you for rating us positively, Martin! Delighted to know you loved our services. Have a nice day :) Regards, Jake

8/10 Bueno

Berenice

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en febrero de 2020
Respuesta de Cheshta, el 4 feb. 2020
Thanks for the positive rating, Berenice! Hope to host you soon :) Regards, Cheshta

8/10 Bueno

ariel

Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Bueno para viajero
Se hospedó 1 noche en julio de 2019

8/10 Bueno

daniel

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Clean room, friendly staff. Super loud area. Had river hillbillies racing around in super loud trucks constantly between 3-6 am one day was rough. Otherwise convenient location to access downtown Baton Rouge and great value
Se hospedó 2 noches en abril de 2024

4/10 Malo

Kimberly

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The rooms did not look like the pics. The lobby was not clean. Would not stay here again.
Se hospedó 1 noche en marzo de 2024
Respuesta de Tim, el 3 may. 2024
Hi, Kimberly! We are very sorry that you have had an uncomfortable experience with us. Cleanliness is something about which we are particular and can not compromise, of course, we never want our visitors to face these problems. Thank you for raising this problem, and be assured that we will take this up and address it immediately. In case something else please contact us. Regards, Tim

2/10 Terrible

shoua

Viaje familiar
No le gustó: Servicios y condiciones de la propiedad
The room we had, the key does not work, and if we wanted to get in we have to get front desk to open the room door. People was still outside talking after midnight.
Se hospedó 1 noche en abril de 2024
Respuesta de Tim, el 3 may. 2024
Hi, Shoua! We are truly sorry for finding that your experience with us was not nice. We will certainly be working on your suggestions to provide you with the best possible experience next time Regards, Tim

10/10 Excelente

Douglas

Se hospedó 1 noche en marzo de 2024
Respuesta de Barbara, el 3 may. 2024
Hi, Douglas! Thanks for your amazing words of appreciation. Words like these drive us to work even harder. Have a wonderful day! Regards, Barbara

6/10 Aceptable

Joshua

Viaje familiar con niños
Le gustó: Limpieza y servicio y personal
No le gustó: Condiciones de la propiedad
The stay was fine, but the cafeteria has been closed for 3 years.
Se hospedó 1 noche en marzo de 2024
Respuesta de Joey, el 3 may. 2024
Thank you for sharing your views with us, Joshua! As per the feedback, we understand that you are not completely satisfied with our services. Be assured, we will strive to make your next stay a pleasant one. Have a great day! Regards, Joey

10/10 Excelente

Jacob, New Iberia

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en febrero de 2024
Respuesta de Dewi, el 3 may. 2024
That is great to hear, Jacob! Thank you for joining our family and we will always aim to live up to your standards. Regards, Dewi

8/10 Bueno

Gregory

Le gustó: Limpieza y servicio y personal
Everything was straight for the price of $50.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Ammy, el 6 may. 2024
Thanks for the positive rating, Gregory! Hope to welcome you again soon. Regards, Noah.

8/10 Bueno

Randy J

Viaje en grupo, Viaje con mascota
Le gustó: Limpieza y servicio y personal

6/10 Aceptable

Paul M

Viaje en pareja
Le gustó: Limpieza y servicio y personal
Liked location - access to shopping and restaurants. Didn't like that I had to get my room re-keyed every night. Stayed on the second floor - no elevator. No directions to use TV - turn on, change the input to HDMI 1, then you had to point the remote to the white box that was located behind the dresser. Had to get up from bed to change channel.
Se hospedó 6 noches en noviembre de 2023

2/10 Terrible

Kevin

Viaje en pareja
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Not the rooms I booked, blood stains on the sheets, no cover on the bed, stains on the pillow cases, used toilet paper on th back of the toilet, wires hanging out of the smoke detector placement, trash on the floor when entering, rude front desk guy. The worst hotel and nastiest place I ever stayed at.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Barbara, el 9 dic. 2023
Hi, Kevin! Please accept our sincere apologies for the inconvenience caused. We agree that the lack of cleanliness is unacceptable, we request you to please take this as an off case since we are thoroughly working on cleanliness and it is one of our basic aspects to serve our guests with. Rest be assured, we have updated our team to take the required action immediately to resolve this particular issue. Have a great day ahead! Regards, Barbara

2/10 Terrible

Travis

Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Public Health Dept. WHERE ARE YOU
One of the most disgusting hotels I have ever set foot in. We stayed the first night of a two night reservation because we didn’t arrive until midnight l, woke up the next morning and left to find another hotel. I do not know why the health dept in LA would allow this hotel to stay open. Truly gross. I would hope the hotel or hotel.com would refund at least the one night I had to leave but I’m sure that won’t happen
Se hospedó 2 noches en noviembre de 2023
Respuesta de Joey, el 9 dic. 2023
Hi, Travis! Thank you for spending your valuable time to rate us. We will surely put in our continuous efforts to improve our services to ensure a better experience in the future. Regards, Joey

2/10 Terrible

Brandy

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en noviembre de 2023
Respuesta de Barbara, el 9 dic. 2023
Hello, Brandy! We are sorry for the trouble caused. Your feedback has been duly noted and we will continue to make every effort to ensure more enhanced service. Regards, Barbara

2/10 Terrible

Kellie

Viaje familiar
No le gustó: Limpieza, servicios, condiciones de la propiedad
This hotel is inexpensive and you get what you pay for. I felt so uncomfortable, I strongly considered looking for another hotel. The bathroom was dirty, there were socks left in the room from a prior guest, there were cords and wires hanging out of the walls and ceiling, there were no toiletries provided. I even had to ask for toilet paper. I definitely will not stay here again. Only bonus is it was relatively close to the LSU campus. The person working the counter was pleasant, but not knowledgeable about things in the hotel.
Respuesta de Joel, el 9 dic. 2023
Hi, Kellie! We regret the unpleasant experience you had with us. We are continuously working on improving our services and we assure you that your next visit will be awesome. Regards, Joel

2/10 Terrible

Josh

Viaje familiar
No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
JK
As soon as we walk in we always inspect the beds. Both queen beds had hair on them. The carpets were not vacuumed and had dirt and pieces of trash on the floor. In the bathroom when my wife went to use the bathroom the handle on the bathroom door completely came off. The smoke detector was hanging from the ceiling by wires. This morning when we woke up there was a roach on the wall. Probably the worst hotel I’ve ever been to.
Se hospedó 1 noche en noviembre de 2023

2/10 Terrible

Andrew

No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This was a really bad stay. The property is in an unsafe very sketchy part of town across the river. It’s difficult to access and few Ubers will come. The beds didn’t have blankets, they were out of shampoo, and the deadbolt didn’t work. There were piles of garbage all over the property and a generally decrepit feel. It was bad enough I just ate the cost of a second night, left, and went to a Marriott.
Se hospedó 2 noches en noviembre de 2023

2/10 Terrible

Richard

No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
No key cards for the rooms, TV only played one channel and the remote didn't work. The bed had a crusty stain from someone's bodily fluids and food crumbs. There was no shampoo only two bottles of lotion. When I told the staff about the condition of the room they seemed to care less about it and told me the cleaning crew would not be there until tomorrow and I couldn't get another room. This is the worst motel I have ever stayed in and wouldn't recommend it to anyone
Se hospedó 1 noche en noviembre de 2023

4/10 Malo

Russell

No le gustó: Limpieza y condiciones de la propiedad
Will not stay here ever again.
Room had a horrible smell to it, it was dingy, the tub had not been cleaned well, there were still pubic hairs from a previous guest. So no shower for me. If this had been a $25 room, it would have been okay, but not the price they charge. Completely unacceptable.
Se hospedó 1 noche en octubre de 2023

2/10 Terrible

Raphael

No le gustó: Servicio y personal
Nous avions booké plusieurs mois d’avance et a deux jours d’avis notre reservation a été cancellé pour overbooking nous avons trouvez ça très ordinaire
Se hospedó 1 noche en octubre de 2023

2/10 Terrible

Holly

Viaje familiar
No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Skip this hotel
The lock to our door was broken so we had to get staff to open our door every time we came back. They did not apologize, offer a discount or a different room for this. The towels were stained and threadbare. The bedding was the thinnest I have ever seen, the floor was sticky and the walls/back of the doors were smudged with black marks.
Se hospedó 2 noches en octubre de 2023

4/10 Malo

Michael E

No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Holes in the sheets, scum in the toilet
Se hospedó 2 noches en octubre de 2023

2/10 Terrible

Janet

Se hospedó 1 noche en octubre de 2023

2/10 Terrible

Erin

Viaje de negocios, Viaje en pareja
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The staff was rude and “couldn’t check us out” . Then we called the main hotel line and told them they couldn’t check us out. Took 3 calls then finally checked as out. The front desk lady that night was extremely rude and unprofessional.
Se hospedó 1 noche en octubre de 2023

2/10 Terrible

Steve

Viaje familiar
No le gustó: Servicios
I was told at check in that the only room available did not have a room key. I was told that the repairman was coming out first thing in the morning. He/she never showed up. The property is very dated and smells like a bingo hall. No offense the bingo players but we don’t smoke and it’s bad in there
Se hospedó 4 noches en octubre de 2023

2/10 Terrible

Sarah

Viaje familiar
No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
DO NOT STAY!!!!
Was disappointing from the get go… definitely not worth the $96/night I paid. Hotel rooms were very outdated, and dirty. Our keys wouldn’t work, the scanner was broken so we had to go to the manager office to be let into our room. The area was sketchy. The mattresses were terrible, ours sank in the middle, sheets had stains on them, the ice machine was “broken”. The floor was so dirty just walking from the bed to the bathroom and back our feet were black. Someone double parked in the handicap section and the managers responded with “I do t know who’s vehicle it is and it’s 11PM… there’s parking in the back”. NEVER AGAIN.
Se hospedó 1 noche en octubre de 2023

2/10 Terrible

gerardo Gonzalez

Viaje de negocios, Viaje en pareja
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Key didn’t work and was never fixed. Had to get staff to open my door every time I wanted to go into room.
Se hospedó 7 noches en octubre de 2023

4/10 Malo

VALENTINA

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 3 noches en septiembre de 2023
Respuesta de Eva, el 13 oct. 2023
Hi, Valentina! We are sorry to know that you are not fully satisfied with our services. Be assured, we will strive day and night to make sure your future visits are more comfortable and relaxing ones. Regards, Eva

8/10 Bueno

FRANKLIN

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Good
Se hospedó 3 noches en agosto de 2023
Respuesta de Maria, el 11 sept. 2023
Pleased to hear your kind words of gratitude, Franklin! We are going to do our best to never fail to impress you every time. Regards, Maria

8/10 Bueno

Maurizio

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Bella camera. Ottimo prezzo.
Se hospedó 1 noche en agosto de 2023
Respuesta de Eva, el 11 sept. 2023
Grazie per averci valutato con parole così fantastiche, Maurizio! Cercheremo di tenere il passo ogni volta con le vostre aspettative. Saluti, Eva

2/10 Terrible

Christopher

Viaje familiar
Le gustó: Servicio y personal
No le gustó: Limpieza, servicios, condiciones de la propiedad
Hotel needed updating. Looked like a hotel from a horror movie. Room was overall dirty. Stains on everything....walls, furniture, bedspread, sheets, bathtub. Mini fridge and microwave was dirty. Dead cockroach on floor. Pool was covered by a tarp. Basically walked in and walked right back out and booked at a safer and cleaner hotel.
Se hospedó 4 noches en agosto de 2023
Respuesta de Dewi, el 11 sept. 2023
Never meant to disappoint you, Christopher! Request to consider the concern of the cleanliness as an off case, as it is one of our highlights. Do give us another chance to host you soon, and we will ensure that you would experience the comfort and hospitality we are known for. Regards, Dewi

4/10 Malo

Cliente verificado

No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 1 noche en agosto de 2023
Respuesta de Eva, el 11 sept. 2023
Hi, Guest! We are sorry to know that you are not fully satisfied with our services. Be assured, we will try our best to make sure your future visits are more comfortable and relaxing. Regards, Eva

2/10 Terrible

Shakirah

Viaje de negocios, Viaje familiar con niños
No le gustó: Limpieza, servicios, condiciones de la propiedad
Outside hotel more like motel. Even “non smoking” rooms smelled like smoke. Dirty linen on bed. Dead bugs on floor. Too many people outside late at night. No breakfast, still talking about due to Covid. This is a stay for a tough man who can hold his own. That’s it. Maybe people going to do something and leave. Not for a family or woman (women) by herself. I warned you!
Respuesta de Tim, el 11 sept. 2023
Hi, Shakirah! We are very sorry that you have had an uncomfortable experience with us. Cleanliness is something about which we are particular and can not compromise, of course, we never want our visitors to face these problems. Thank you for raising this problem, and be assured that we will take this up and address it immediately. In case something else, please contact us. Regards, Tim

6/10 Aceptable

Cliente verificado

Viaje familiar
Le gustó: Limpieza y servicio y personal
No le gustó: Condiciones de la propiedad y comodidad de las habitaciones
Don't expect ANY extras
I hate to have to leave a bad review because we've stayed here many times for the past few years due to family in the area and it was a nice little place to stop. A lot has changed. They did allow an early check in which was great, but we found out that the pool was closed indefinitely. The main reason we stayed here. My kiddo got over it and we found other things to do, but we were still disappointed. On top of that they no longer serve breakfast and coffee. They said due to Covid, but I've stayed here since then and remember the morning coffee. There was also no phone or alarm clock in the room. The rooms are clean and updated, but they only offer soap and lotion in the bathroom. There is also no accompliments for the in-room coffee. I know it's a low budget "no-frills" motel, but they've really gotten serious on the no-frills part. Unfortunately, we won't be staying here again. Which is really too bad because we used to like it :(
Se hospedó 1 noche en agosto de 2023
Respuesta de Eva, el 11 sept. 2023
Hi, Guest! We regret the inconvenience may have caused to you. We will try to make your next stay comfortable with us, we believe in continuous improvements. Looking forward to hosting you soon with a delightful stay ahead :) Regards, Eva

2/10 Terrible

Antonio

Se hospedó 1 noche en julio de 2023
Respuesta de Eva, el 25 jul. 2023
Hi, Antonio! We regret the unpleasant experience you had with us. We will try to make your next stay comfortable with us with continuous improvements. Looking forward to hosting you soon with a delightful stay ahead. Regards, Eva

2/10 Terrible

Lashunda

Se hospedó 2 noches en julio de 2023
Respuesta de Barbara, el 11 sept. 2023
Hi, Lashunda! We are sorry to know that your experience with us has not been a pleasant one. We will work on your feedback to provide the best possible experience next time. Regards, Barbara

8/10 Bueno

Ashlyn

Se hospedó 1 noche en julio de 2023
Respuesta de Eva, el 29 jul. 2023
Thank you so much for your ranking and valuable reviews, Ashlyn! We have duly acknowledged your input and we ensure a better stay in the future. Regards, Eva

10/10 Excelente

Arcinda Marcela

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en junio de 2023
Respuesta de Ava, el 5 jul. 2023
Hey, Arcinda! We shall continue to make you happy and satisfied with our services. Hope to serve you better always! Regards, Ava

6/10 Aceptable

Ashlyn

Se hospedó 1 noche en junio de 2023
Respuesta de Barbara, el 30 jun. 2023
Hi, Ashlyn! Thanks for spending your valuable time to write this review. Feedback and suggestions of our valued guests like you always motivate us to improve continuously. Regards, Barbara

6/10 Aceptable

Brandell

Viaje familiar con niños
No le gustó: Limpieza y condiciones de la propiedad
This was just an overnight stopping point as we traveled through on our road trip. The property was run down. The check in was pretty quick but it was very impersonal. The room itself was disgusting. The carpets were damp and felt so dirty, I wore shoes until I went to bed, the carpet was also swollen by the door so it was hard to open and close it. The towels were dingy and stained. They looked dirty. We awoke the next day covered in bites. I felt dirty leaving the hotel. It was local to a few restaurants and things but I do not recommend especially with little kids.
Se hospedó 1 noche en junio de 2023
Respuesta de Barbara, el 30 jun. 2023
Hi, Brandell! Thank you for sharing your feedback. We have cascaded the same to our concerned team to meet your expectations every time. Have a great day! Regards, Barbara

8/10 Bueno

Mary

Viaje familiar
Le gustó: Servicio y personal y comodidad de las habitaciones
It was comfortable, for the days we were there and convenient for our traveling purpose, last time we rented the other one off of the port Allen exit. I would rate it a seven.
Se hospedó 3 noches en junio de 2023
Respuesta de Joey, el 26 jun. 2023
Hi, Mary! Your kind words of appreciation always motivate us. We wish you an amazing day ahead! Regards, Joey

2/10 Terrible

Denise

Viaje de negocios, Viaje familiar
Le gustó: Servicio y personal
No le gustó: Limpieza
The property should be listed as a truck stop. The property is Not meant for family stay. The location smelled of dirty cigarette smoke and their were burn marks on everything. Floor Bed sheets mattresses sink toilet and bathtub
Se hospedó 2 noches en junio de 2023
Respuesta de Barbara, el 26 jun. 2023
Sorry for the inconvenience, Denise! We understand that we have not been able to live up to your expectations. Do not worry, we are continually working to improve our services to make sure your next stay is enjoyable with us. Regards, Barbara

6/10 Aceptable

Seymore

Viaje en pareja
Le gustó: Servicio y personal
No le gustó: Limpieza, servicios, condiciones de la propiedad
Lets start with the roaches shall we? Little German roaches, garunteed even if they had free breakfast or coffee, which they didn't, we wouldn't have ate any. Literal hand prints on the wall, last guests trash still in the bin. Ice machine broke, pool broke showerhead was clogged. Really the roaches did it for us though, left our bags in the car and just brought a change of clothes in with us. I've stayed at better places for the price. I at least expected ice. Common.
Se hospedó 1 noche en mayo de 2023