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Opiniones de Sundance Resort

3.5 out of 5
Sundance Resort
255 Feathertop Way, Beaverdell, BC

Opiniones

9.0

Magnífico

Puntuación de 10, es decir, Excelente. Basada en 8 de 14 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 5 de 14 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 1 de 14 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 0 de 14 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 0 de 14 opiniones" "

8.2/10

Limpieza

9.0/10

Servicio y personal

8.6/10

Condiciones de la propiedad

Opiniones

8/10 Bueno

Alejandra, Cancun

No le gustó: Limpieza
Excelente ubicación y bonito
El Hotel en general nos gustó,el personal de entrada no entienden nada .....hablan súper rápido y lo que tú les dices no te entienden,dentro de las instalaciones nos robaron una chamarra para esquiar,casco,gogles,guantes,alrededor de 1000 dólares por todo lo robado ....el Hotel no nos dio ninguna solución y de pilón no nos limpiaron 2 días seguidos el cuarto,la verdad que desgracia pues estábamos felices hasta qué pasó esto,fue muy triste que no les importara,de plano hicimos el check out un día antes.
Se hospedó 6 noches en diciembre de 2017
Respuesta de Big White Central Reservations, el 5 ene. 2018
Thank you for your feedback, we appreciate all feedback as it assists to maintain a high level of customer service. All of our housekeeping team are completely bondable and have passed a police check before entering Canada to work for us. After our investigation it was determined that both staff members that had serviced your room were not involved in any wrong doing. Our Security Team attended as well as our Executive Housekeeper and followed all policies and procedures for our investigation, our recommendation was to file a police report. We continued our investigation and searching around the resort and will continue to check lost and found stations and will contact you immediately if the items are found. We are confident our team was not involved in any theft. We do apologize and will be in touch if any of the items are recovered.

8/10 Bueno

Dave

Le gustó: Limpieza
Se hospedó 5 noches en enero de 2024
Respuesta de Big White Central Reservations, el 7 feb. 2024
Thank you for taking the time to share a review. We hope to have the opportunity to host you again in the future!

10/10 Excelente

Saby, Powell River

Se hospedó 4 noches en marzo de 2023

10/10 Excelente

Bill

Viaje familiar
Le gustó: Comodidad de las habitaciones
The view was excellent that we could see the fireworks.also kids was really enjoy the equipments in the hotel.
Se hospedó 4 noches en febrero de 2023
Respuesta de Hotel Management, el 2 mar. 2023
Thank you for providing such amazing feedback regarding your recent stay at Big White Ski Resort. We are glad you and your family enjoyed your stay with us!

8/10 Bueno

Cliente verificado

Se hospedó 2 noches en febrero de 2020
Respuesta de Big White Central Reservations, el 11 feb. 2020
Thank you for sharing your review with the travel community, we really appreciate your feedback.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Big White condo
Ski in & out residence in Big White. Very comfortable and welcoming. Good facilities provided in the kitchen. Hot tub & swimming pool well maintained. Clean. I would stay again when we ski in Big White
Se hospedó 3 noches en enero de 2020
Respuesta de Big White Central Reservations, el 6 feb. 2020
Hi, Thank you for providing such thoughtful and thorough feedback regarding your recent stay at Big White Ski Resort! We are glad you enjoyed your stay with us and we look forward to welcoming you back in the near future. Big White Central Reservations

8/10 Bueno

Cliente verificado

Le gustó: Servicio y personal y condiciones de la propiedad
we were on a ski holiday - the staff is very accommodating, friendly and very kind. Everyone's preference for bed types differ, but for me, the king sized bed in the master bedroom of unit 220 was much too hard for my liking, and I found it difficult to get a good nights sleep. There are no views from this side of the building - at this time of year we were looking right onto a snow bank. We didn't mind though as we were skiing all day enjoying the mountain
Se hospedó 5 noches en marzo de 2018
Respuesta de K, el 19 mar. 2018
Thank you for your comments on your recent stay at Big White Ski Resort. Please be assured that we are taking your concerns seriously and are taking steps to rectify these issues. We glad to hear you did get to enjoy skiing. If you would like to discuss this further at a time that is convenient to you please do not hesitate to get in contact with Central Reservations.

8/10 Bueno

Gary

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Ideal location
Great stay
Respuesta de Big White Reservations, el 5 abr. 2017
Dear Gary, Thank you for sharing your review with the travel community, we really appreciate your feedback. Big White Central Reservations

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great hotel!!! Would recommend to any family!!! Lots of things for the kids to do
Respuesta de Big White Central Reservations, el 31 ene. 2017
Thank you for providing such wonderful feedback regarding your recent stay at Big White Ski Resort. We are glad you and your family enjoyed your stay with us and we look forward to welcoming you back in the near future.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Family ski trip
We loved the Sundance Resort. The staff were friendly and helpful. Great ski in/ ski out holiday.
Respuesta de Big White Central Reservations, el 30 ene. 2017
Hello Thank you for taking the time to provide such great feedback regarding your recent stay with us at Big White Ski Resort. We are pleased to hear that your stay was so enjoyable and that you hope to return soon. Big White Central Reservations

10/10 Excelente

El, OR

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
A return trip is on our radar! Skiing was awesome as was Sundance Resort.
Respuesta de Big White Central Reservations, el 12 abr. 2016
Dear El, Thank you for taking the time to provide such great feedback regarding your recent stay with us at Big White Ski Resort. We are pleased to hear that your stay was so enjoyable and that you hope to return soon. Big White Central Reservations

6/10 Aceptable

Karen, BC

Le gustó: Limpieza y servicio y personal
Clean and Comfortable
The staff were the the best thing about this hotel. Booked it on the basis that it appeared to be the top property in Big White, and the price reflected that, however it was no where near as good as The Grand at Sun Peaks. The furnishings and decor in the room were adequate, although the bed was the hardest I have ever come across in a hotel. The pool complex was basic and the whole place had a slightly utilitarian feel. Which would be fine if that is what the price tag reflected however for what we paid I was expecting much better.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Very cozy and wonderful!!
Respuesta de Big White Reservations, el 27 feb. 2016
Thank you for taking the time to provide such great feedback regarding your recent stay with us at Big White Ski Resort. We are pleased to hear that your stay was so enjoyable.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
perfect spot
everything you could possibly need , close to the village with its many restaurants and close to the mountain.
Respuesta de Big White Central Reservations , el 14 oct. 2015
Hello, Thank you for taking the time to provide such great feedback regarding your recent stay with us at Big White Ski Resort. We are pleased to hear that your stay was enjoyable and we hope you return soon. Big White Central Reservations