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Opiniones de Weston Hall Hotel, Sure Hotel Collection by Best Western

3 out of 5
Weston Hall Hotel, Sure Hotel Collection by Best Western
Weston Lane, Bulkington, Bedworth, England

Opiniones

8.2

Muy bueno

Puntuación de 10, es decir, Excelente. Basada en 111 de 292 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 113 de 292 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 40 de 292 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 22 de 292 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 6 de 292 opiniones" "

8.6/10

Limpieza

8.6/10

Servicio y personal

8.0/10

Servicios

7.6/10

Condiciones de la propiedad

7.6/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Chloe

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Weston Hall Hotel is such a beautiful place today stay, bed was super comfortable and the food was delicious, the best steak we have ever had. The staff were all lovely, especially Graham, he was so welcoming and funny. We really recommend this place, we will be back!
Se hospedó 2 noches en mayo de 2024

8/10 Bueno

Rose

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
A shame the kitchen was closed as in every other respect this was a first class property. Not for people who want modern bricks and concrete but outstanding for those who like atmosphere and charm. Amazing value for money Staff could not have been more helpful
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Andrew

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Staff really helpful, funny and accommodating. Great place to stay
Se hospedó 1 noche en marzo de 2024

10/10 Excelente

John

Viaje de negocios, Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great history
Se hospedó 1 noche en febrero de 2024

6/10 Aceptable

Cliente verificado

Viaje de negocios
Le gustó: Limpieza
Se hospedó 1 noche en febrero de 2024

10/10 Excelente

a

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
A lovely stay at Weston Hall
A great stay at Weston Hall. A great setting and lovely old house. Staff were super friendly. Nothing was too much trouble. Food was great. We took our dog and staff were very very helpful.
Se hospedó 1 noche en febrero de 2024

6/10 Aceptable

Ian

Viaje de negocios
Le gustó: Limpieza y comodidad de las habitaciones
Good food
Excellent evening meal food though breakfast not as good. Inside hotel is a little dated & could do with a modernisation.
Se hospedó 1 noche en enero de 2024

8/10 Bueno

Margaret

Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Wendy

Se hospedó 1 noche en noviembre de 2023

10/10 Excelente

Keith

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Superb
What a lovely hotel. A thoroughly enjoyable break for a weekend away. Having dinner in the lounge with a roaring fire on a very stormy autumn night was a treat. Room was massive with comfortable bed, large bathroom. Breakfast was delicious with copious amounts of delicious food. Want a treat, go on, do it.
Se hospedó 1 noche en octubre de 2023

10/10 Excelente

Katrina

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en octubre de 2023

4/10 Malo

Colin

Viaje de negocios
No le gustó: Limpieza y servicio y personal
Se hospedó 2 noches en septiembre de 2023

10/10 Excelente

Sarah

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Beautiful old building. Staff were very friendly and welcoming. We had an excellent breakfast there
Se hospedó 1 noche en septiembre de 2023

10/10 Excelente

Joweria

Se hospedó 1 noche en septiembre de 2023

6/10 Aceptable

Christopher

Viaje de negocios
Le gustó: Servicio y personal y comodidad de las habitaciones
Weston Hall
The exterior of the hotel was impressive but I felt the interior was tired and dated. The menus for both the bar and restaurant were the same. My stay was for 2 nights and I ate our on one of them. The staff were very good especially the lady at breakfast who was very chatty and welcoming. I stayed here due to the photos and proximity to were I had to go and for such a short stay it was fine but I would not entertain staying for longer.
Se hospedó 2 noches en septiembre de 2023

10/10 Excelente

Emma

Se hospedó 1 noche en septiembre de 2023

10/10 Excelente

S J

Se hospedó 1 noche en septiembre de 2023

6/10 Aceptable

brett

Le gustó: Limpieza y servicio y personal
Unfortunately I only stayed for one night and the bed was uncomfortable and the shower was cold.
Se hospedó 1 noche en agosto de 2023

6/10 Aceptable

Philip

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
More efficiency required by booking staff
Booked for a two night stay, visiting family, have stayed at this Hotel a few times previously and have been very satisfied however on this occasion, we were given a room Number 25 above a Marquee were a Wedding was being held, the music was very loud and went on until 11.00 pm then guests still remained in the Marquee talking until past midnight, followed by staff clearing and clean the Marquee next morning. We did complain and the next day we were allocated a room change to a quieter part of the Hotel as there would be another Wedding on that day. The question is why did the Hotel not allocate these rooms above the Marquee to the Wedding Guests, asking the question when guests either booked or on arrival and not give out rooms to other guests not with the Wedding Party, this is surely not rocket science and a little trouble taken with the allocation of rooms would have saved complaints later. Apart from this problem, both rooms we stayed in were clean and spacious, the staff were very friendly and helpful especially in the changing of rooms, breakfasts were very good and staff in dining room were attentive considering that there were a lot of guests on both days. We would stop at this Hotel again but would have to ask the question as to what room we would be given if a Wedding was on, but this question should not be necessary if booking and allocation of rooms were carried out correctly and with a little consideration for guests not in the Wedding Party.
Se hospedó 2 noches en julio de 2023

4/10 Malo

Antony

Viaje en grupo
Le gustó: Limpieza
No le gustó: Condiciones de la propiedad y comodidad de las habitaciones
There was a wedding on Saturday which kept us all night, boom, boom until 12 midnight. Then there was a food night on Friday just to get the pizzas all over place. The room was to small, I won’t be back.
Se hospedó 4 noches en julio de 2023

10/10 Excelente

Kevin

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
All ways good
Se hospedó 4 noches en julio de 2023

10/10 Excelente

Hugh

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
This was my second visit and I enjoyed it again. It's an old, friendly hotel that makes you feel more like a guest than a client, and its facilities were fine for me. What I like is that it's an honest hotel. It's not pretentious, and it doesn't offer more than it can deliver. On a Sunday night there was a bit of a queue for food, but that was to be expected and was clearly explained. I shall certainly use it again.
Se hospedó 1 noche en julio de 2023

6/10 Aceptable

William

Se hospedó 1 noche en julio de 2023

8/10 Bueno

Donavan

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Best Western
The bed was very hard, so I found it difficult to get comfortable. The shower requires more light, and the ceiling could do with some refurbishment. Over all it was a pleasant experience and the staff were exceptionally friendly and helpful
Se hospedó 2 noches en junio de 2023

10/10 Excelente

Paul

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Ideal location for Coventry Arena
Lovely hotel in a lovely location. Ideal place to stay for the event I was attending at the Coventry Building Society Arena (20 minutes away)
Se hospedó 1 noche en junio de 2023

8/10 Bueno

katrina

Viaje en pareja
Le gustó: Limpieza y condiciones de la propiedad
Excellent
Se hospedó 1 noche en junio de 2023

8/10 Bueno

Kevin

Se hospedó 4 noches en junio de 2023

10/10 Excelente

James

Se hospedó 1 noche en junio de 2023

10/10 Excelente

Chris

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
A very nice building and surroundings. The interior is quite dated and period but i felt that it was in keeping with the premises and quite nostalgic actually. I would definitely stay again.
Se hospedó 1 noche en mayo de 2023

10/10 Excelente

Steve

Se hospedó 1 noche en mayo de 2023

8/10 Bueno

Nigel

Se hospedó 1 noche en mayo de 2023

10/10 Excelente

Kevin

Se hospedó 1 noche en abril de 2023

8/10 Bueno

Lourdes

Viaje de negocios
Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
It was okay
I needed a bed for the night and this filled the bill. The room was adequate. Bed was fine. Water was hot. Didn’t use any of the facilities. However, one of my neighbours snored like a sawmill for most of the night. Good for them having a great sleep to the detriment of others.
Se hospedó 1 noche en abril de 2023

8/10 Bueno

Katharine

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en abril de 2023

10/10 Excelente

Philip

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great stay
Short stay for a Family get together, have stayed here before, staff always friendly, helpful and efficient. Room was comfortable, warm and clean and equipped with everything we needed and much more. Breakfast's were excellent, hot and well presented, a special mention to waitress Michelle who was very attentive, not just to us but all the guests and made sure we had everything we needed. Highly recommended Hotel and will definitely stay here again on our future visits to the Midlands.
Se hospedó 2 noches en marzo de 2023

4/10 Malo

Richard

Le gustó: Limpieza y servicio y personal
No le gustó: Condiciones de la propiedad y comodidad de las habitaciones
Rooms are poor value for money
Stayed one night in March for a party. Check-in was smooth. Staff quite professional. Grounds nicely kept. Communal areas are clean. Room 8 was disappointing for the money; pokey little room with dated, damaged furniture, and the double bed seemed very small. The en-suite on initial appearance was quite smart, but on closer inspection needs maintenance; the rolling door pushes away from the wall, the taps move when turning on/off, the shower controls were hard to use because the handle/grip had gone missing and been replaced with a screw. The room was tolerated for the night but couldn’t stay in it for any longer. Breakfast was adequate; self serve cereal, croissants, juice etc. You are then (slowly) served tea/coffee and your breakfast is cooked to order. Just as we were finally feeling like we were getting a little more for our money, it was short lived, as the breakfast served was over-cooked… Might as well have just been a buffet. At over £85 a night I expected much better. I thought Best Western was supposed to be a decent brand, but you get much better value and quality in a Premier Inn or Travelodge if Weston Hall is anything to go by.
Se hospedó 1 noche en marzo de 2023

8/10 Bueno

Graham

Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Good welcome awaits.
Historic Grade 2 hotel, which stands in its own grounds. We arrived slightly early and went to room, awaiting the heating to come on at 4pm. Went to very tired bar area to warm up. Staff were very friendly, and welcoming thoughtout our stay. Food excellent. Overnight room was comfortable.
Se hospedó 1 noche en marzo de 2023

6/10 Aceptable

ken

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 3 noches en febrero de 2023

4/10 Malo

Nicola

No le gustó: Condiciones de la propiedad
Needs updating.
We were in the executive room as it was the largest, overall it was ok, but the room was very cold, the bed was comfy, but the sofa has seen better days, the shower rail was extremely loose and the temperature is set, no adjustment for hot/cold available. And because the room was directly above the restaurant the door to the kitchen kept banging every time staff went in and out which was very loud and annoying during the evening and woke us up at 7am each morning! Evening meals were okay but not brilliant and breakfast was a let down, they have a new chef who I think is into 'pretty' meals as opposed to substantial meals! The hotel itself is in a lovely setting but really needs some money spending on it as it is starting to look very run down.
Se hospedó 2 noches en enero de 2023

10/10 Excelente

Margaret

Se hospedó 1 noche en enero de 2023

10/10 Excelente

Steven

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2022

10/10 Excelente

Mark

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2022

10/10 Excelente

Neil

Se hospedó 1 noche en diciembre de 2022

10/10 Excelente

Kevin

Viaje de negocios
Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Se hospedó 3 noches en diciembre de 2022

10/10 Excelente

Kevin

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 3 noches en noviembre de 2022

10/10 Excelente

Sophie

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en octubre de 2022

8/10 Bueno

Gary

Se hospedó 1 noche en octubre de 2022

10/10 Excelente

Paul

Se hospedó 1 noche en octubre de 2022

8/10 Bueno

Ian

Viaje de negocios
Le gustó: Servicio y personal
People really nice food good beds great The place is just looking a little tied. All round service was very good
Se hospedó 4 noches en octubre de 2022

2/10 Terrible

Wayne

Viaje familiar
Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad
The hotel was conveniently situated on the edge of a village with beautiful surrounding grounds. The room itself was tiny and not at all adequate for a couple. The standard double bed was pushed up against a wall which is ludicrous. It was also very hard which led to a very uncomfortable nights rest as sleep was very difficult. There was a very small almost child like single wardrobe which you couldn’t hang a full length suit or dress in. The en-suite bathroom had a rickety, flimsy sliding door dividing it from the bedroom. The decor was dated with peeling wallpaper and the metal window frames very dirty with mould on the wood work. Breakfast took over an hour to be served after ordering. Our friends in the same wedding party, one of whom was the bride also didn’t receive there food for well over an hour whilst others on the restaurant were served their food beforehand. The hotel lacks any organisation and structure to cater for its guests adequately. The hotel requires full refurbishment in areas and the room size needs to be looked into as it simple isn’t worth anywhere near the money being charged. As a comparison I’d suggest a premier inn has vastly higher standards of cleanliness, organisation, space and comfort at half the cost.
Se hospedó 1 noche en septiembre de 2022