Todas las opiniones que se muestran provienen de experiencias de huéspedes reales. Solo las personas que han reservado un hospedaje con nosotros pueden enviar su opinión. Verificamos las opiniones con base en nuestras pautas y las publicamos todas, ya sean positivas o negativas.Más informaciónSe abrirá en una nueva ventana
Puntuación de 10, es decir, Excelente. Basada en 356 de 816 opiniones" "
10 - Excelente
356
Puntuación de 8, es decir, Bueno. Basada en 350 de 816 opiniones" "
8 - Bueno
350
Puntuación de 6, es decir, Aceptable. Basada en 70 de 816 opiniones" "
6 - Aceptable
70
Puntuación de 4, es decir, Malo. Basada en 27 de 816 opiniones" "
4 - Malo
27
Puntuación de 2, es decir, Terrible. Basada en 13 de 816 opiniones" "
2 - Terrible
13
8.8/10
Limpieza
8.6/10
Servicio y personal
8.6/10
Servicios
8.4/10
Condiciones de la propiedad
10/10
Cuidado del medio ambiente
Opiniones
10/10 Excelente
gema, La Roda
31 mar. 2017
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
repito estancia
El Hotel está situado al lado de la estación de metro de Jianguomen.y muy cerca del centro comercial Wangfujing. Tiene piscina cubierta para nadar (no sólo para refrescarse), spa, sauna, fitness y gimnasio.
Tiene varios restaurantes con ditinta cocina (cantobnesa, japonesa, ociidental)
gema
10/10 Excelente
Cliente verificado
9 jul. 2015
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Cliente verificado
8/10 Bueno
Cliente verificado
9 abr. 2013
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Cliente verificado
10/10 Excelente
YAN
Viaje de negocios
16 may. 2021
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
YAN
Se hospedó 2 noches en abril de 2021
10/10 Excelente
YULAN
5 may. 2021
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Cliente verificado
Se hospedó 3 noches en enero de 2020
Respuesta de andy, el 28 ene. 2020
We really appreciate your review. Thank you so much for sharing your experience at our hotel. All of our staff and department managers have insisted on the concept of “Excellence in service” for many years, and we will still keep it in our future work. Thank you for your comment and we are looking forward to seeing you again in our hotel.
8/10 Bueno
Cliente verificado
Viaje de negocios
23 ene. 2020
Le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
Cliente verificado
Se hospedó 3 noches en enero de 2020
Respuesta de andy, el 28 ene. 2020
We really appreciate your review. Thank you so much for sharing your experience at our hotel. All of our staff and department managers have insisted on the concept of “Excellence in service” for many years, and we will still keep it in our future work. Thank you for your comment and we are looking forward to seeing you again in our hotel.
6/10 Aceptable
Cliente verificado
Viaje de negocios
18 ene. 2020
Le gustó: Limpieza
Cliente verificado
Se hospedó 1 noche en enero de 2020
Respuesta de andy, el 20 ene. 2020
Dear guest, Thank you for your pertinent comments, and we apologize for all of your bad experience and memory during your staying in our hotel. Your suggestion will improve our competitive power on both of service and facilities. All of our staff and department managers have insisted on the concept of “Excellence in service” for many years, and we will still keep it in our future work. We believe that you could find a great change after the reconstruction, and hotel will offer higher-end rooms in the middle of March. It will be appreciated if you could leave your email address; we would like to send the hotel update information and new decorated rooms pictures to you. Thank you for your suggestion and we are looking forward to seeing you again in our hotel.
8/10 Bueno
Clarice
Viaje de negocios
14 ene. 2020
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Clarice
Se hospedó 2 noches en enero de 2020
Respuesta de andy, el 28 ene. 2020
Dear,We really appreciate your review. Thank you so much for sharing your experience at our hotel. All of our staff and department managers have insisted on the concept of “Excellence in service” for many years, and we will still keep it in our future work. Thank you for your comment and we are looking forward to seeing you again in our hotel.
10/10 Excelente
Johnathan
13 ene. 2020
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
5 star comfort if you fix the pillows and slippers
One of the best maintained old hotels in Beijing, New Otani has been consistently well maintained the 2 times I have stayed here.
The price so far has been fair and the hotel is of a 4 Star standard or imagine an older 5 star hotel.
The rooms are very clean and the hotel in general has been upkept very well.
I do have a complaint about the pillows as they are too high! I am nitpicking here but the room slippers are very poor quality too.
Johnathan
Se hospedó 1 noche en diciembre de 2019
Respuesta de andy, el 15 ene. 2020
Dear guest, We really appreciate your review. Thank you so much for sharing your experience at our hotel. All of our staff and department managers have insisted on the concept of “Excellence in service” for many years, and we will still keep it in our future work. Thank you for your comment and we are looking forward to seeing you again in our hotel.
8/10 Bueno
YURIKO
6 ene. 2020
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Dear guest, Thank you for your pertinent comments, and we apologize for all of your bad experience and memory during your staying in our hotel. Your suggestion will improve our competitive power on both of service and facilities. All of our staff and department managers have insisted on the concept of “Excellence in service” for many years, and we will still keep it in our future work. We believe that you could find a great change after the reconstruction, and hotel will offer higher-end rooms in the middle of March. It will be appreciated if you could leave your email address; we would like to send the hotel update information and new decorated rooms pictures to you. Thank you for your suggestion and we are looking forward to seeing you again in our hotel.
8/10 Bueno
Mei Nga
Viaje de negocios
30 dic. 2019
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Mei Nga
Se hospedó 1 noche en diciembre de 2019
Respuesta de andy, el 28 ene. 2020
Dear guest, We really appreciate your review. Thank you so much for sharing your experience at our hotel. All of our staff and department managers have insisted on the concept of “Excellence in service” for many years, and we will still keep it in our future work. Thank you for your comment and we are looking forward to seeing you again in our hotel.
Dear guest, We really appreciate your review. Thank you so much for sharing your experience at our hotel. All of our staff and department managers have insisted on the concept of “Excellence in service” for many years, and we will still keep it in our future work. Thank you for your comment and we are looking forward to seeing you again in our hotel.
10/10 Excelente
Shinya
Viaje en grupo, Viaje familiar
17 dic. 2019
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Cliente verificado
Se hospedó 5 noches en diciembre de 2019
Respuesta de andy, el 16 dic. 2019
Dear guest, We really appreciate your review. Thank you so much for sharing your experience at our hotel. All of our staff and department managers have insisted on the concept of “Excellence in service” for many years, and we will still keep it in our future work. Thank you for your comment and we are looking forward to seeing you again in our hotel.
10/10 Excelente
tetsuhisa
Viaje de negocios
9 dic. 2019
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
tetsuhisa
Se hospedó 2 noches en diciembre de 2019
Respuesta de andy, el 11 dic. 2019
Dear guest, We really appreciate your review. Thank you so much for sharing your experience at our hotel. All of our staff and department managers have insisted on the concept of “Excellence in service” for many years, and we will still keep it in our future work. Thank you for your comment and we are looking forward to seeing you again in our hotel.
10/10 Excelente
Cliente verificado
Viaje de negocios
8 dic. 2019
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Cliente verificado
Se hospedó 3 noches en diciembre de 2019
Respuesta de andy, el 9 dic. 2019
Dear guest, We really appreciate your review. Thank you so much for sharing your experience at our hotel. All of our staff and department managers have insisted on the concept of “Excellence in service” for many years, and we will still keep it in our future work. Thank you for your comment and we are looking forward to seeing you again in our hotel.
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Hiroshi
Se hospedó 2 noches en noviembre de 2019
Respuesta de andy, el 3 dic. 2019
Dear guest, We really appreciate your review. Thank you so much for sharing your experience at our hotel. All of our staff and department managers have insisted on the concept of “Excellence in service” for many years, and we will still keep it in our future work. Thank you for your comment and we are looking forward to seeing you again in our hotel.
8/10 Bueno
MASAHIRO
Viaje de negocios
29 nov. 2019
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Cliente verificado
Se hospedó 3 noches en noviembre de 2019
Respuesta de andy, el 21 nov. 2019
Dear guest, We really appreciate your review. Thank you so much for sharing your experience at our hotel. All of our staff and department managers have insisted on the concept of “Excellence in service” for many years, and we will still keep it in our future work. Thank you for your comment and we are looking forward to seeing you again in our hotel.
10/10 Excelente
TOMOKO
Viaje familiar
12 nov. 2019
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Cliente verificado
Se hospedó 2 noches en noviembre de 2019
Respuesta de andy, el 21 nov. 2019
Dear guest, We really appreciate your review. Thank you so much for sharing your experience at our hotel. All of our staff and department managers have insisted on the concept of “Excellence in service” for many years, and we will still keep it in our future work. Thank you for your comment and we are looking forward to seeing you again in our hotel.
8/10 Bueno
sumiko
4 nov. 2019
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Cliente verificado
Se hospedó 3 noches en octubre de 2019
Respuesta de andy, el 21 nov. 2019
Dear guest, We really appreciate your review. Thank you so much for sharing your experience at our hotel. All of our staff and department managers have insisted on the concept of “Excellence in service” for many years, and we will still keep it in our future work. Thank you for your comment and we are looking forward to seeing you again in our hotel.
10/10 Excelente
Cliente verificado
Viaje familiar
3 nov. 2019
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Bra Hotell - Nära Tunnelbanestation. Inte mkt nattliv i närheten.
Pernilla
Se hospedó 6 noches en octubre de 2019
Respuesta de andy, el 4 nov. 2019
Danke, dass sie bei uns eingecheckt und uns gute noten gegeben haben! Bitte benutzen sie das hotel beim nächsten mal wieder! Noch mal vielen dank.
8/10 Bueno
Cliente verificado
3 nov. 2019
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Cliente verificado
Se hospedó 3 noches en octubre de 2019
Respuesta de andy, el 21 nov. 2019
Dear guest, We really appreciate your review. Thank you so much for sharing your experience at our hotel. All of our staff and department managers have insisted on the concept of “Excellence in service” for many years, and we will still keep it in our future work. Thank you for your comment and we are looking forward to seeing you again in our hotel.
10/10 Excelente
Cliente verificado
1 nov. 2019
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Cliente verificado
Se hospedó 2 noches en septiembre de 2019
Respuesta de andy, el 10 oct. 2019
Dear guest, We really appreciate your review. Thank you so much for sharing your experience at our hotel. All of our staff and department managers have insisted on the concept of “Excellence in service” for many years, and we will still keep it in our future work. Thank you for your comment and we are looking forward to seeing you again in our hotel.
8/10 Bueno
Cliente verificado
Viaje familiar
30 sept. 2019
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Dear guest, Thank you for your pertinent comments, and we apologize for all of your bad experience and memory during your staying in our hotel. Your suggestion will improve our competitive power on both of service and facilities. All of our staff and department managers have insisted on the concept of “Excellence in service” for many years, and we will still keep it in our future work. We believe that you could find a great change after the reconstruction, and hotel will offer higher-end rooms in the middle of March. It will be appreciated if you could leave your email address; we would like to send the hotel update information and new decorated rooms pictures to you. Thank you for your suggestion and we are looking forward to seeing you again in our hotel.