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Opiniones de King Wing Hot Spring International Hotel

4 out of 5
King Wing Hot Spring International Hotel
No. 17 Nanlu of Dong Sanhuan, Chaoyang District, Beijing, Beijing

Opiniones

7.2

Bueno

Puntuación de 10, es decir, Excelente. Basada en 20 de 117 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 52 de 117 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 29 de 117 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 8 de 117 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 8 de 117 opiniones" "

7.2/10

Limpieza

7.2/10

Servicio y personal

6.8/10

Condiciones de la propiedad

Opiniones

8/10 Bueno

kennto, japan

Le gustó: Servicio y personal
地下鉄やレストランも近く非常に便利なホテルです。温泉が出るホテルです。何度か利用していますが快適です
地下鉄やレストランも近く非常に便利なホテルです。温泉が出るホテルです。何度か利用していますが快適です。
Se hospedó 3 noches en noviembre de 2017

6/10 Aceptable

Chun Ting

Le gustó: Limpieza y condiciones de la propiedad
飯店服務不錯
入住時竟然查無訂房記錄，拖延了很久主管處理才確認有⋯衞浴設備有些舊，但飯店人員服務還不錯！
Se hospedó 1 noche en agosto de 2017

8/10 Bueno

Lorraine, montreal

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Near metro and spacious room
The hotel is located near metro, and close to everything: restaurants, drugstores and supermarkets. There are several huge antiquities markets around, for those who love antique objects it's a shopping heaven. The room is very spacious, by the way.
Se hospedó 3 noches en agosto de 2017

4/10 Malo

Bijaya Kumar

No le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
Hotel have no SPA facilities sharing Wrong inform
I have a strong complaint regarding King Wing Spring hotel. Hotel have no SPA (Full Service SPA) facilities. Hotel also provided pram-plate clearly depicted that they have SPA facilities but they have not. They are circulating all the service provider this wrong information as well as service provide without verified highlighting hotel facilities in their web-pages. On the check-in time they are forcing to deposit 1500 RMB for getting room-key. This is one of the hilarious situation for us at there and recommended to customers, please don't buy room with breakfast its very expensive for you. better to buy breakfast at hotel only 50RMB/person. you can save the money.
Se hospedó 2 noches en mayo de 2017

8/10 Bueno

麒麟, 日本

Le gustó: Servicio y personal
移動に便利なホテル
いつも利用しています。地下鉄の駅も近く、レストランも数件あり、便利店もコンビニも近く、大変便利なホテルです。これからも利用したいです。

8/10 Bueno

Denise, Gold Coast, Qld. Australia

Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
No le gustó: Condiciones de la propiedad
Nice hotel. Spacious and comfortable.
The hotel was good except, l booked believing it had a health spa and swimming pool facility available, but when l arrived l was told that the facility was closed for renovations. I paid extra on accommodation believing those facilities would be available for my use. Not much of an apology was given and maybe a complimentary dinner voucher would have been nice. This was very disappointing. Also staff spoke very little English. BUT l would stay there again if those facilities were available.

4/10 Malo

Pamela

Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
Too many cockroaches
too many cockroaches in the room. Never again! I only stayed there because I wanted to use the natural spring water. such a pity.. hotel was not good, but the service and staff was good.

6/10 Aceptable

James

Hotel was old and not in super clean condition.

6/10 Aceptable

Yue Cheung

健身室很難找，附近有KTV, 好易入錯！哈哈

10/10 Excelente

タイガー, 日本

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
北京の旅
地下鉄の駅が近くて買い物や観光に便利です。レストランや屋台も多くコンビニもすぐ近くにありました。ホテル事態はずいぶん使い込まれていますが仕方が無いですね。これからも利用したいです。

6/10 Aceptable

Sungweon

No le gustó: Limpieza y condiciones de la propiedad
전철역 근처 오래된 큰 호텔
좀 낡은 호텔입니다.

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Good value
The hotel was much better than expected for the special price. I showed up at 9:30am and was immediately checked in. The breakfast buffet for 50 yuan was very good value.

10/10 Excelente

ジャスミン, ジャスミン

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
部屋は広い、値段は安い
部屋はめっちゃ広いです。風呂もついてる。非常に良かっただと思います。また、駅から歩いて5分ぐらい。全体的に言うと満足でした。今度またこのホテルを利用したいと思います。

2/10 Terrible

luis, Fort Myers

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
the most dirty restroom that I have seen
very dirty more than the bad, the staff isnt , dirty, dirty , dirty , disgusting disgusting

10/10 Excelente

Yige, San Jose, CA

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Good location and nice staff. Great value rate
Good location and nice staff. Great value rate. I like there

10/10 Excelente

Marek

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones

6/10 Aceptable

bijing, Tehran.Iran

Every thing totally was good
Helpfull staff Near subway Its medium hotell witch try be better i think.

10/10 Excelente

Wu Mak

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones

8/10 Bueno

Chih-Yuan, Taiwan

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
服務好
位置很方便，有地鐵10及14號線，櫃臺禮賓的服務人員非常熱心。

8/10 Bueno

Ian, London

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Staff friendly, room always clean
For the money you pay you cannot go wrong with this hotel. Staff very friendly and helpful, House Keeping excellent. Breakfast Buffet large and good value for money. Only complaint I have is that I arrived for breakfast at 9am and food was cold what I had, but if I would have asked the Chef to cook me fresh I am sure they would have done, silly me I did not do that !.

6/10 Aceptable

Kwok

Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad

6/10 Aceptable

kirin

地下鉄駅近く便利
普通に便利で全体にサービス、部屋、普通です。冷蔵庫が冷えないのが残念でした。NHKが見れるのは良かったです。

4/10 Malo

Hsiu-Ling

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones

8/10 Bueno

SE HYUN, 서울

Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
거리를 잘 계산해야 할 호텔
궈마오에서 미팅이 있어 잡은 호텔인데, 가격대비해서는 산유안 이비스, 노보텔 신차오 보다는 우수함, 대체적으로 마음에 들지만, 도보 가능 거리에 식당등의 편의시설이 부족함, 지하철역도 가깝지만, 궈마오에 특정되지 않는 한은 어디를 가던 거리가 애매함, 개인적으론 공항과의 접근성을 빼면 위의 두호텔보다 방 컨디션과 가격만을 두고 평가하면 훨씬 낫음.

10/10 Excelente

yoshinori

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
駅に近く素敵なホテル
北京へ旅行に行くときこのホテルに一週間程度宿泊しました。 出発前一か月くらい早めにネットでホテルを予約したので、割りがありました。

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Good stay overall
The stay was nice overall, and the staffs are friendly and considerate as in other reviews. It is convenient to get to subway stations. However, our bathroom had bad smell, and the neighborhood feels safe, but looks messy.

6/10 Aceptable

Ryoji

Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones

8/10 Bueno

SHENG HSUN

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Respuesta de Vivian, el 27 feb. 2016
Thank you for staying with us and wish to serve you again in the near future.

8/10 Bueno

SHENG-HSUN

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Respuesta de Vivian, el 27 feb. 2016
Thank you for staying with us and wish to serve you again in the near future.

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Respuesta de Vivian, el 27 feb. 2016
Thank you for staying with us and wish to serve you again in the near future.

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
good service
short but well
Respuesta de Vivian, el 27 feb. 2016
Thank you for choosing us and sharing your comments. Wish to serve you again in the near future.

4/10 Malo

Cliente verificado

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
중국인이 아니라면 가지 말아야할 호텔
전철역에서 직선 거리에 있고, 큰 대로변에 위치해서 찾기는 쉬웠습니다. 하지만 베이징 호텔에서 택시로 1시간거리로 먼 편이였고, 시내 주요 관광지에서 전철로 30분이상 걸리기 때문에 관광객들에게는 매우 불편한 호텔입니다. 가장 큰 문제점 중 하나는 스태프 중에 영어가 통하는 사람이 단 1명으로, 대부분이 기본 영단어인 station, airport 같은 단어도 못 알아 듣습니다. 중국어가 불가능한 사람들에겐 정말 불편한 호텔인 것 같습니다. 객실, 침대는 평이했으나 욕실이 최악이였습니다. 청소상태는 물론 관리상태도 좋지 않고 너무 오래되었고, 샤워기는 고정형인데 너무 너무 더러워서 (녹이 슬어있고, 굉장히 오래됨) 샤워한 후에도 찝찝했습니다. 중국에서 총 3곳의 호텔에 묵었는데, 이번 출장 및 여행에서 가장 잘못 선택한 곳이 이 호텔이었다고 생각합니다. 중국 브랜드 5성 이하의 호텔은 피해가심이 좋다고 생각됩니다.

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Good service
Everthing went smooth.
Respuesta de Vivian, el 27 feb. 2016
Thank you for staying with us and looking forward to serve you again in the near future.

8/10 Bueno

Ashish Mehta, Mumbai

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Good Hotel at decent price
Good Hotel at the given price...Shileh sub way station is just 5 mins walk across the road. Airport is about 35-45 mins drive in non peak hour.. If u want to reach your faster and with almost free @ 5 RMB just take a train from the airport, Study and change Lines to reach Shileh Station walk out a bit from A exit and cross the road with the bridge and your hotel is there. Hotel also has decent SPA on the 3rd floor. Indians beware no Vegetarian food any where close by as its situated on kind off a highway. You can buy a Sim card from China Mobile store near the Subway exit and there are a few stores as well for your small needs. If your going in Hot weather do check the AC of the room before you check-in.
Respuesta de Vivian, el 24 dic. 2015
Thank you for your detailed response, they are all very valuable to us, and we'll definitely check on the issue of AC. Hope to serve you again in the near future.

6/10 Aceptable

John, Los Angeles

Le gustó: Limpieza
No le gustó: Condiciones de la propiedad
You get what you pay for
Booked this hotel almost half price off of Expedia, room was small, Windows can not be opened, air conditioning was not provided. Jacuzzi and sauna charges extra, bathtub was leaking for days, when complained, only offered one free breakfast despite two guests in the room. Unless it's financial reasons, will not stay in this hotel again.
Respuesta de Vivian, el 25 dic. 2015
Thank you for your comments. Please allow us to explain a bit further. We would recommend you to stay in our Deluxe Room if it was not your choice this time, the room itself is much bigger, but not at high cost. With regards to the window, according to local laws, any commercial buildings with more than certain floors cannot have windows opened. Jacuzzi and Sauna services are provided in addition to standard room charge according to our hotel policy. We will defiantly look into the bathtub and AC problems, thank you for your kind feedbacks, it will certainly help us to improve our service level. Wish to serve you again at our hotel.

6/10 Aceptable

MIYUKI, 神戸市

Le gustó: Limpieza y comodidad de las habitaciones
少し中心から離れているが交通の便利なホテル
出張の為、9泊しました。 通勤に便利な場所でバスや地下鉄に乗って移動するなら中心から少し離れていますが、オススメします。 部屋の浴槽もユッタリ浸かれます。 一階のエレベーター附近のトイレの匂いが気になりました。 日本人の宿泊は見当たりませんでした。

8/10 Bueno

Terence, Hong kong

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Pretty good
比較舊但保養不錯， 近地鐵站
Respuesta de Vivian, el 27 feb. 2016
Thank you for choosing us and sharing your comments. We do have plans to renovate our rooms in certain degrees in the near future, and wish to serve you again.

6/10 Aceptable

Chia Chen, 台灣

No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
尚可
設備老舊 地毯很髒 人員服務還不錯
Respuesta de Vivian, el 27 feb. 2016
Thank you for choosing us and sharing your comments. We are changing carpets floor by floor nowadays, and wish to offer you a pleasant stay next time.

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
The room is spacious. The TV was a bit dirty as there was some grape seeds at the corner, which was quite disgusting. Other service is just fine.
Respuesta de Vivian, el 27 feb. 2016
Thank you for choosing us. Your comments are highly valuable to us, we will definitely look into the housekeeping issue, and wish to offer you a better experience next time.

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
交通が便利なホテル
交通がとても便利です。ホテルを出てから、数メートルでバス停があり、徒歩７分ほどで地下鉄の駅があるところが非常に魅力的でした。

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Respuesta de Vivian, el 27 feb. 2016
Thank you for staying with us and looking forward to serve you again in the near future.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
地下鉄にも近く非常に便利な場所でした。
ホテルスタッフも親切で丁寧な対応でした。室内も綺麗に清掃されていました。全然問題なく快適なホテルです。次回も必ず利用したいと思います。近くに地下鉄やレストランなどもあり便利なホテルです。

10/10 Excelente

JUI-MA, 台湾

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
饭店给的房间挺大的，以这个价格可以在这个地区有这样的房型觉得物超所值
Respuesta de Vivian, el 27 feb. 2016
Thank you for choosing us, we always try to offer the best value for money to all of our guests. Wish to serve you again in the near future.

6/10 Aceptable

Camilla, Norge

Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
No le gustó: Servicio y personal
Ok hotell
Hotellpersonellet snakket ikke engelsk, og det var lite å ta seg til i nærheten av hotellet. Ellers fint og rent hotell med oppfylt minibar hver dag. Greit hotell å oppholde seg på dersom du har bestilt guide som kommer og henter deg. Vanskelig å ta taxi, da de ikke forstår engelsk og hadde problemer med å finne hotellet selv med hotellnavn på kinesisk.

8/10 Bueno

Cliente verificado

Le gustó: Limpieza y comodidad de las habitaciones
Respuesta de Vivian, el 27 feb. 2016
Thank you for staying with us and wish to serve you again in the near future.

6/10 Aceptable

Cliente verificado

No le gustó: Limpieza
교통이 편한 곳을 찾으신다면 이 곳으로!
공항에서 호텔 앞까지 바로 오는 버스가 있어서 이동이 쉽고, 호텔에서 지하철역까지 도보로 이동가능함. 하지만 직원들이 그다지 친절하지는 않고 영어 구사가 불가능함

8/10 Bueno

KIM, San Jose

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Worthy.
Best attribute is that centrally located. Wi Fi is spotty. Room color is black/grey/chrome. Felt like a morgue.
Respuesta de Vivian, el 27 feb. 2016
Thank you for staying with us and sharing your feedbacks. We are working on improving wifi connectivity currently and will definitely take your suggestions into considerations while doing renovation in the future. Looking forward to serve you again soon.

2/10 Terrible

contractor , vancouver

No le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
Don't stay there
When we arrived after booking through Expedia they said we didn't have a reservation, they were full and to leave. After we said we already paid and our reservation was confirmed they asked us to wait. We waited for one hour then we decided to go back to the desk, again after a while of taking to them they said to call Expedia which I couldn't do from China, then they said they had a down grated room and I should pay again on Expedia and get a refund from the first room from then, I explained that the room is non refundable, after two hours they finally gave us an updated room that smelled like open sewer. Originally they said there fully booked. Don't stay there. Worst customer service experience of my life.

6/10 Aceptable

James, 美国

Le gustó: Limpieza y comodidad de las habitaciones
No le gustó: Servicio y personal
酒单服务
总体可以，早餐的服务如果能够提善就可以了。
Respuesta de Vivian, el 27 feb. 2016
Thank you for staying with us and sharing your comments, those are all very valuable suggestions to us. We will work with our food and beverage teams together to improve our service standard, and wish to offer you a more pleasant stay next time.