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Opiniones de The Malone

4 out of 5
The Malone
60 Eglantine Avenue, Belfast, Northern Ireland

Opiniones

8.4

Muy bueno

Puntuación de 10, es decir, Excelente. Basada en 461 de 1000 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 353 de 1000 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 105 de 1000 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 57 de 1000 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 24 de 1000 opiniones" "

8.8/10

Limpieza

8.8/10

Servicio y personal

8.0/10

Servicios

8.4/10

Condiciones de la propiedad

8.0/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

Alvaro, Madrid

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
La situacion
Se hospedó 1 noche en agosto de 2022

8/10 Bueno

Cliente verificado

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Buen apartamento con todo lo necesario , y a 20 minutos andando del centro de Belfast
Se hospedó 2 noches en junio de 2019
Respuesta de Daniel , el 12 jun. 2019
Dear whom this may concern, Thank you for choosing to stay with the Malone Lodge Hotel and Apartments. I am glad you enjoyed your stay in the apartments. We hope to welcome you back for your next stay in Belfast! Kind regards, Daniel

4/10 Malo

David, Madrid

Le gustó: Servicio y personal
No le gustó: Limpieza
Yo me alojé en un apartamento. La moqueta era vieja y no tenía buen aspecto. En general los muebles y el estilo del hotel es espeso, no es agradable. El apartamento era espacioso, pero incluso todo el edificio olía mal.
Se hospedó 1 noche en noviembre de 2018
Respuesta de Tamarin, el 29 dic. 2018
Lamento no haber disfrutado de su estancia con nosotros.

8/10 Bueno

Pedro, Mexico

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Nice hotel, comfortable, breakfast was good. In general all staff was nice. Short walk to pubs, short drive to downtown. We initially were asigned a special need room, but then were changed to another room after our request.
Se hospedó 1 noche en agosto de 2017

8/10 Bueno

Jordi, Barcelona (Catalonia)

Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
The area is very quiet and we were very pleased. Free parking and bus stops nearby
Se hospedó 6 noches en agosto de 2017

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
excellent
Very good
Se hospedó 1 noche en julio de 2017

10/10 Excelente

Carlos

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones

8/10 Bueno

Maria, A Coruña

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Bien situado
El personal es muy amable Está muy bien situado, cerca del centro

10/10 Excelente

Kieron

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Enjoyable stay at Malone. Only had an overnight stay and it was convenient to the venue where we were having a family celebration. Everything from staff, to the quality of the room was more than adequate. Would recommend.
Se hospedó 1 noche en mayo de 2024

6/10 Aceptable

William Paul

No le gustó: Servicio y personal
Staff offhand and front desk unmanned regularly. TV didn’t work properly
Se hospedó 1 noche en mayo de 2024

10/10 Excelente

Emma

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en mayo de 2024

10/10 Excelente

Joan

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The Malone is a perfect spot within walking distance if so many attractions: museum, pubs, churches…
Se hospedó 1 noche en mayo de 2024

10/10 Excelente

Ramona

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The hotel is close to Queen’s University and the university section of the city. While walkable to the city’s shopping, it is easier to take public transportation or Uber/taxi. The street is quiet and mainly residential. You’re a short distance from Dean’s at Queen’s a Michelin Bib Restaurant.
Se hospedó 3 noches en abril de 2024

10/10 Excelente

Jed, Thorpe Willoughby

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great hotel, only complaint was that the breakfast room was too hot, really really warm and uncomfortable.
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Victoria

Se hospedó 1 noche en marzo de 2024

6/10 Aceptable

Dympna

Viaje en grupo
Bad smell in room from Sewers
Se hospedó 1 noche en marzo de 2024

8/10 Bueno

Susan

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Lovely hotel, not a chain! Breakfast really good. No walk in shower which is a problem for people with mobility problems, but that is the only issue
Se hospedó 2 noches en febrero de 2024

10/10 Excelente

Mark

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Fantastic food and service, the shower was a bit rubbish
Se hospedó 3 noches en febrero de 2024

6/10 Aceptable

Simone

Viaje en grupo
Le gustó: Limpieza y servicio y personal
Nice public areas. Bedroom a little bit tired though the bed was very comfortable. Shower wasnt working, nor was the tv. And no air conditioning
Se hospedó 1 noche en febrero de 2024

10/10 Excelente

Geoffrey

Se hospedó 1 noche en febrero de 2024

10/10 Excelente

Karen

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en enero de 2024

4/10 Malo

jaff

Se hospedó 2 noches en enero de 2024

8/10 Bueno

Fiona

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Lovely hotel, a five minute drive to the city centre, very comfortable beds and spacious rooms, free parking and a nice quiet area.
Se hospedó 1 noche en enero de 2024

10/10 Excelente

GERRY

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
First off, didn't know what to expect, however from the moment we walked up to reception until we left, the staff were fantastic both in the bar and restaurant plus the front desk, food was amazing for what we paid it was brilliant, just a tad out from the city centre but we just wanted a quiet night away anyway, thank you all
Se hospedó 1 noche en enero de 2024

8/10 Bueno

Darren

Se hospedó 1 noche en enero de 2024

6/10 Aceptable

stephen

Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad
A Bit Dissapointing
Hotel Lobby was lovely, as were the staff, food was OK if a bit pricey, the big disappointment was the room and bathroom which was very tired, there were patches of paint missing on the walls, looked like someone had attached balloons using celotape and the paint came off with the celotape. The bath had rust marks on the enamel and the ceiling of the bathroom had a black mould problem
Se hospedó 2 noches en enero de 2024

10/10 Excelente

David

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great location and great service
Se hospedó 1 noche en diciembre de 2023

2/10 Terrible

Joanne

Viaje en grupo
No le gustó: Limpieza, servicio y personal, servicios
Dirty room Rude receptionist (morning)

8/10 Bueno

Paul

Viaje de negocios, Viaje en pareja
Le gustó: Limpieza y servicio y personal
Great location. Lovely friendly staff. Parking on site. Walkable into town.
Se hospedó 2 noches en diciembre de 2023

10/10 Excelente

Mary

Se hospedó 1 noche en diciembre de 2023

6/10 Aceptable

Angela

Viaje de negocios
Le gustó: Limpieza y comodidad de las habitaciones
No le gustó: Condiciones de la propiedad
Poor customer care
I arrived at 10am and left my case i did not arrive back until 10pm when i finished. I had stayed here before so i went to get a drink and then walked across the road to my room On arriving thr room was really cold i put the heater on and collapsed into bed clothed as it was do cold The next morning i explained the situation and said i wanted to complain There was 4 staff behind the desk and without stopping i explained fully she did not stop what she was doing scribbled down what i said even another member of staff yes they knew this was a problem and the room was cold and its not what i needed I stated i was due to return in a couple of weeks but would not be doing so and there was no response
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Kieran

Se hospedó 2 noches en noviembre de 2023

4/10 Malo

Kathy

No le gustó: Limpieza y condiciones de la propiedad
Disappointing to say the least
I had high expectations from this hotel given the photos online and it's 4* rating, however I was so disappointed. I booked a double room for my boyfriend and I for 3 nights. We arrived a touch earlier than check-in (Around 1pm) but I travel a lot with work and 9/10 hotels will allow you to head up to your room if it's ready. As we walked in, the lady behind the desk (Carolyn) wasn't welcoming in the slightest (i.e. 'Hello and welcome to the Malone hotel') but instead immediately went in with 'Check-in isn't until 3pm so you'll have to wait'. When the first greeting isn't warm and friendly, it doesn't set a great tone for the rest of the trip. When we checked in later that day, we were told our room was over the road in a separate building which is never ideal. This building doesn't have anywhere near the same sort of elegance to it - just feels like a standard block of flats. Carpet is bubbling in places and the corridors stink of sick. We got to our room and the first thing we noticed was a buzzing sound coming from the electricity box in the corner - A sign that too much electric is running through the system - and a sound I didn't want to have to fall asleep to when paying money to stay in a 4* hotel. When the guy came over to look at it, he told us 'oh, that's normal, it's just the way it is' - as if we had to put up with a loud buzzing sound all night. We finally got moved and needless to say our second room also was disappointing. See photos below! Wouldn't recommend
Se hospedó 3 noches en noviembre de 2023

10/10 Excelente

NICLA

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Lovely hotel in great location ,central and near bus stops i,friendly staff and very clean
Se hospedó 1 noche en noviembre de 2023

10/10 Excelente

Justin E

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en noviembre de 2023

4/10 Malo

Kieran

Viaje de negocios
Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
Stayed in room 602. What a disaster! No heating, filthy and damp rising up the walls. Was given an electric heater that was missing a leg and would have set the carpet on fire.
Se hospedó 2 noches en noviembre de 2023

10/10 Excelente

Julie

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Will Stay Again
This is our second stay at the Malone. At check-in, our room wasn't ready. We were happy to wait but Rawi was determined to find an alternative room which was great. Over the 2 days we were there, the hotel was full & the staff were stretched but everyone tried their best to ensure our stay was good. Minor problems were dealt with quickly. Breakfast is great. Tony & his team deliver even under pressure! Will definitely stay again
Se hospedó 2 noches en noviembre de 2023

8/10 Bueno

Jan

Se hospedó 1 noche en noviembre de 2023

8/10 Bueno

CRNB

Se hospedó 1 noche en noviembre de 2023

2/10 Terrible

David

Se hospedó 2 noches en noviembre de 2023

8/10 Bueno

Kevin

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en noviembre de 2023

10/10 Excelente

Peter P

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great stay 4 stars
Beautiful hotel situated in a leafy street in belfast rooms were great large and clean. Staff very helpful will definitely stay again
Se hospedó 1 noche en noviembre de 2023

10/10 Excelente

LYNNE

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 2 noches en noviembre de 2023

6/10 Aceptable

Fern

Se hospedó 1 noche en noviembre de 2023

10/10 Excelente

Philomena

Se hospedó 1 noche en noviembre de 2023

10/10 Excelente

phillip

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excellent hotel. Good service. Breakfasts good. Long walk to City centre and all attractions apart from botanical gardens which were close by.
Se hospedó 3 noches en noviembre de 2023

10/10 Excelente

carla

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
stay
Staff friendly, rooms clean, nice hotel,could hear the TV next door on walls very thin
Se hospedó 2 noches en noviembre de 2023

10/10 Excelente

DECLAN

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Fantastic find of a hotel
Very good overall experience. Staff friendly and very helpful - couldn't do enough to make our sray more enjoyable! Very clean hotel and smelled lovely and fresh throughout. Room spacious and very comfortable -bed extremely comfortable! Large bathroom with generous sized shower and a bath. Breakfast menu extensive and when order if cooked breakfast came it was delicious. Would recommend this hotel to anyone!
Se hospedó 1 noche en noviembre de 2023

10/10 Excelente

Seamus

Se hospedó 1 noche en noviembre de 2023

4/10 Malo

Pauline

Se hospedó 1 noche en octubre de 2023