Todas las opiniones que se muestran provienen de experiencias de huéspedes reales. Solo las personas que han reservado un hospedaje con nosotros pueden enviar su opinión. Verificamos las opiniones con base en nuestras pautas y las publicamos todas, ya sean positivas o negativas.Más informaciónSe abrirá en una nueva ventana
Puntuación de 10, es decir, Excelente. Basada en 102 de 147 opiniones" "
10 - Excelente
102
Puntuación de 8, es decir, Bueno. Basada en 30 de 147 opiniones" "
8 - Bueno
30
Puntuación de 6, es decir, Aceptable. Basada en 8 de 147 opiniones" "
6 - Aceptable
8
Puntuación de 4, es decir, Malo. Basada en 3 de 147 opiniones" "
4 - Malo
3
Puntuación de 2, es decir, Terrible. Basada en 4 de 147 opiniones" "
2 - Terrible
4
9.6/10
Limpieza
9.2/10
Servicio y personal
8.8/10
Servicios
9.4/10
Condiciones de la propiedad
9.2/10
Cuidado del medio ambiente
Opiniones
10/10 Excelente
Pedro
Viaje en pareja
26 abr. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
El hotel y la habitación eran espectaculares. El servicio de restaurante podría ser mejor. Nos sirvieron todo al mismo tiempo sin preguntar, entradas frías y platos principales de carnes carísima al tiempo!
Pedro
Se hospedó 2 noches en marzo de 2024
Respuesta de ANA InterContinental Beppu Resort & Spa, el 30 abr. 2024
Dear Pedro san,Thank you very much for choosing ANA InterContinental Beppu Resort & Spa and for taking the time to share your feedback about your recent stay with us.We are delighted to hear that you liked the Resort and the room. However, honest feedback from our guests is very important for us, if we want to deliver our promises and a great experience to all of our guests. We have shared your feedback about the service with our restaurant team. There is always room for improvement, thank you very much for helping us moving to that direction. We hope we will have another opportunity to welcome your return in the near future. Best regards,ANA InterContinental Beppu Resort & Spa
8/10 Bueno
Yoshiaki
24 mar. 2024
Very nice
Yoshiaki
Se hospedó 1 noche en marzo de 2024
Respuesta de ANA InterContinental Beppu Resort & Spa, el 28 mar. 2024
Dear Yoshiaki san,Thank you very much for choosing to stay at ANA InterContinental Beppu Resort & Spa. It is delightful to know that we managed to meet your expectations. It is always encouraging and more inspiring for us to have feedback from our guests to aim even higher for delivering a great experience to all of our guests. We hope that we will have another chance to welcome you back in the near future. Best regards,ANA InterContinental Beppu Resort & Spa
8/10 Bueno
Cliente verificado
Viaje de negocios, Viaje familiar
2 feb. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
바다와 어우러진 멋진 도시풍경을 바라볼 수 있는 안락한 호텔
- 바다와 어우러진 멋진 도시풍경을 바라다 볼 수 있는 우아한 호텔로 룸이 넓고 안락한 구조로 구성되어 있음.
- 벳푸시내와 동떨어져 있지만 호텔에서 제공하는 셔틀차가 있어서 예약을 통해 편안하고 유용하게 벳푸시내와 호텔을 오고 갈 수 있음.
- 온천을 즐길 수 있는 사우나가 잘 갖추어져 있음.
- 직원들 모두가 친절함. 특히 한국인 직원(Mr. Choi)이 상주해 있어서 벳푸관광정보와 친절하고 상세한 안내를 받을 수 있었음.
- 호텔룸을 지정받는 것에 따라 차이가 있겠지만 호텔룸에서 사우나로 이동하는 경로가 복잡하고 불편하였음.
- 호텔주변에는 아무런 산책공간이나 시설이 존재하지 않음. 버스로 이동시 하차정류장부터 호텔로 오는 경로는 낮과 밤 모두 위험함. 특히, 어두워지면 아무것도 보이지 않아 대단히 위험하기 때문에 사용하지 않는 것을 추천함.
- 호텔조식식사의 음식이 정결하나 메뉴가 거의 바뀌지 않기 때문에 2박 정도가 적당함.
Cliente verificado
Se hospedó 4 noches en enero de 2024
Respuesta de ANA InterContinental Beppu Resort & Spa, el 6 feb. 2024
ANA 인터컨티넨탈 벳푸 리조트 & 스파를 찾아주시고 바쁘신 와중에 고객님의 소중한 시간을 할애하여 이용 관련 설문조사에 응해 주셔서 대단히 감사드립니다.저희 호텔을 이용하시고 호텔에서의 풍경과 온천 시설, 셔틀 서비스, 스태프 Mr. Choi 의 응대에 대해 칭찬의 말씀을 해주신 점에 대하여 매우 기쁘게 생각합니다.칭찬해 주신 담당 직원을 포함하여 모든 직원들과 고객님의 칭찬 글을 공유하여 앞으로도 더욱 발전되며 서비스 퀄리티 향상에 더욱 노력할 것을 약속드립니다객실에서 온천시설까지의 이동 경로, 호텔 주변의 시설, 버스 정류장까지의 로케이션에 관해서 담당 부서와 공유하였으며, 조식 메뉴에 관한 고견에 대해서도 담당 부서와 이미 공유하였습니다.향후 더 만족스러운 시설 체험, 식사 제공이 가능하도록 개선해 나가겠습니다. 실망감을 드리게 되어 다시 한번 사과드리며, 바쁘신 중에도 저희에게 소중한 의견을 주신 것에 대하여 다시 한번 감사드립니다.다음번 호텔을 방문하셨을 때는 더욱 세심한 서비스로 찾아뵐 수 있도록 노력하겠습니다.고객님의 가정에 건강과 행복이 가득하길 기원합니다.ANA 인터컨티넨탈 벳푸 리조트 & 스파 배상
10/10 Excelente
Cliente verificado
Viaje familiar
30 ene. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Cliente verificado
Se hospedó 1 noche en enero de 2024
Respuesta de ANA InterContinental Beppu Resort & Spa, el 31 ene. 2024
Thank you very much for choosing ANA InterContinental Beppu Resort & Spa and for having taken the time to share your experience. We are delighted to hear that you fully enjoyed your stay with us.It is always encouraging to have direct feedback from our guests to continuously make our best efforts for delivering comfortable and memorable experience to our valuable guests. We hope to have the privilege in welcoming you back again in the near future.Best regards,ANA InterContinental Beppu Resort & Spa
10/10 Excelente
Rika
28 ene. 2024
Le gustó: Limpieza, servicios, condiciones de la propiedad
非日常な空間で非常にゆったりとした至福の時間を過ごすことができました。
ありがとうございました。
Rika
Se hospedó 1 noche en enero de 2024
Respuesta de ANA InterContinental Beppu Resort & Spa, el 29 ene. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Best view
Clean onset, perfect service, impressive view, wide room,
normal breakfast.
Jeong sam
Se hospedó 2 noches en enero de 2024
Respuesta de ANA InterContinental Beppu Resort & Spa, el 15 ene. 2024
Dear Jeong sam san,Thank you very much for choosing to stay at ANA InterContinental Beppu Resort & Spa. We are delighted to know that you enjoyed onsen (hot spring) and the view from the Resort.However, as for breakfast, we are sorry to read that we have fallen short of your expectations. Your comment on it is valuable to our team to ensure that we are continuously improving and providing a high level of service and care for all guests. We hope to welcome you back again in the nearest future. Best regards, ANA InterContinental Beppu Resort & Spa
6/10 Aceptable
KANG CHIH
Viaje familiar
24 dic. 2023
一般
配套設施少,客房去泡温泉的動線差。
KANG CHIH
Se hospedó 2 noches en diciembre de 2023
Respuesta de ANA InterContinental Beppu Resort & Spa, el 27 dic. 2023
Dear KANG CHIH san,Thank you very much for choosing to stay at ANA InterContinental Beppu Resort & Spa. We would further appreciate your time in sharing your experience. We are very sorry for the inconvenience caused you during your stay. Your honest opinion has been shared with the relevant department for future improvement. We keep aiming higher to make every guest's stay more comfortable.We sincerely hope that we will have another chance to welcome you back in the near future.Best regards,ANA InterContinental Beppu Resort & Spa
10/10 Excelente
KA LING
22 dic. 2023
KA LING
Se hospedó 1 noche en diciembre de 2023
Respuesta de ANA InterContinental Beppu Resort & Spa, el 25 dic. 2023
Dear KA LING san, Thank you very much for choosing ANA InterContinental Beppu Resort & Spa. It is delightful to know that you fully enjoyed the Resort and we met your expectations. We will continuously make our best efforts to provide the most pleasant staying experience to our valued guests.We hope that we will have another chance to welcome you back in the near future.Best regards,ANA InterContinental Beppu Resort & Spa
10/10 Excelente
Hirotaka
18 dic. 2023
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Wonderful experience. Nice staff and caring service. Spacious and clean room.
Yuk Shan
Se hospedó 2 noches en diciembre de 2023
Respuesta de ANA InterContinental Beppu Resort & Spa, el 11 dic. 2023
Dear Yuk Shan san,Thank you very much for choosing ANA InterContinental Beppu Resort & Spa and for taking the time to share your feedback about your recent stay with us.We were delighted to hear that our hotel met your expectations. We have shared your feedback with our team. Since guests' satisfaction is always the top priority to us, we will continuously make our best efforts to provide the most pleasant staying experience to our valued guests. We sincerely hope we will get the chance to welcome you back in the near future.Best regards,ANA InterContinental Beppu Resort & Spa
10/10 Excelente
CHI FUNG
3 dic. 2023
CHI FUNG
Se hospedó 1 noche en diciembre de 2023
Respuesta de ANA InterContinental Beppu Resort & Spa, el 6 dic. 2023
Dear CHI FUNG san,Thank you very much for choosing ANA InterContinental Beppu Resort & Spa and such a high rate given to us.We are delighted to know that you fully enjoyed your stay. We continue to improve and provide a high level of service and care for all guests.We hope that we will have another chance to welcome you back in the near future. Best regards,ANA InterContinental Beppu Resort & Spa
10/10 Excelente
Dang
30 nov. 2023
Dang
Se hospedó 3 noches en noviembre de 2023
Respuesta de ANA InterContinental Beppu Resort & Spa, el 27 dic. 2023
Dear Dang san,Thank you very much for choosing ANA InterContinental Beppu Resort & Spa.We were delighted to hear that our hotel fully met your expectations. Since guests' satisfaction is always the top priority to us, we will continuously make our best efforts to provide the most pleasant staying experience to our valued guests. We hope that we will have another chance to welcome you back in the near future.Best regards,ANA InterContinental Beppu Resort & Spa
2/10 Terrible
kouji
Viaje en grupo
26 nov. 2023
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Respuesta de ANA InterContinental Beppu Resort & Spa, el 20 dic. 2023
Dear Solyi san,Thank you very much for choosing ANA InterContinental Beppu Resort & Spa and such a high rate given to us. We are delighted to know that we met your expectations. We continue to improve and provide a high level of service and care for all guests. We hope that we will have another opportunity to welcome you back in the near future. Best regards,ANA InterContinental Beppu Resort & Spa
10/10 Excelente
Cliente verificado
18 nov. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
大変リラックス出来て良い滞在でした♪温泉も気持ちよくまた来たいと思います
Cliente verificado
Se hospedó 1 noche en noviembre de 2023
Respuesta de ANA InterContinental Beppu Resort & Spa, el 20 nov. 2023
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Staff’s attention to every detail.
Hung Tak
Se hospedó 2 noches en noviembre de 2023
Respuesta de ANA InterContinental Beppu Resort & Spa, el 10 nov. 2023
Dear Hung Tak san,Thank you very much for choosing ANA InterContinental Beppu Resort & Spa and for taking the time to share your positive feedback about your recent stay with us.The entire hotel team is delighted to hear that our staff services met your expectations. It's something our staff takes great pride in, so we value your feedback. We hope to have the privilege in welcoming you back again in the near future. Best regards,ANA InterContinental Beppu Resort & Spa
10/10 Excelente
Lily
6 nov. 2023
Lily
Se hospedó 3 noches en octubre de 2023
Respuesta de ANA InterContinental Beppu Resort & Spa, el 5 dic. 2023
Thank you very much for your review on your recent stay experience with us.The entire hotel team is delighted to hear that your stay met your expectations. It is always encouraging and more inspiring for us to have direct feedback from our guests to aim even higher for the better service.We look forward to welcoming you again in the near future. Best regards,ANA InterContinental Beppu Resort & Spa
10/10 Excelente
hiroaki
25 oct. 2023
hiroaki
Se hospedó 1 noche en octubre de 2023
Respuesta de ANA InterContinental Beppu Resort & Spa, el 17 nov. 2023
Respuesta de ANA InterContinental Beppu Resort & Spa, el 18 oct. 2023
Dear BITNA san,Thank you very much for choosing ANA InterContinental Beppu Resort & Spa.It is our pleasure to hear that you enjoyed your stay and we met your expectations. Since guests' satisfaction is always the top priority to us, we will continuously make our best efforts to provide the most pleasant staying experience to our valued guests. We look forward to welcoming you again in the near future. Best regards,ANA InterContinental Beppu Resort & Spa
10/10 Excelente
Byungjoo
2 oct. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
벳푸 최고의 럭셔리 리조트
숙소의 질, 위치 전망 친절함 모두 최고입니다. 많은 한국인 스태프분들이 계셔서 일본어를 모르시는분들도 시설을 충분히 즐기실수 있습니다. 전통여관의 오래됨이 신경쓰이시는분은 이곳이 최고입니다
Byungjoo
Se hospedó 1 noche en septiembre de 2023
Respuesta de ANA InterContinental Beppu Resort & Spa, el 5 oct. 2023
Byungjoo고객님께, 먼저 고객님께서 저희 ANA InterContinental Beppu Resort & Spa를 선택해 주시고 이용해 주신 점과 귀중한 시간을 내주시며 고객님의 소중한 의견을 남겨주신 점 진심으로 감사드립니다. 호텔에 머무르시는 동안 호텔의 시설, 저희 직원들의 대응과 함께 편안하고 만족스러운 시간을 보내셨다고 하니 보람되고 기쁩니다.다시 한번 남겨주신 고견에 감사드리며, 가까운 시일 내에 더욱 발전된 모습으로 인사드릴 수 있기를 고대합니다.감사합니다.ANA InterContinental Beppu Resort & Spa
10/10 Excelente
HIROSHI
Viaje familiar
18 sept. 2023
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
眺望が素晴らしい
クラブラウンジも静かで飲み物類も良かった
HIROSHI
Se hospedó 1 noche en septiembre de 2023
Respuesta de ANA InterContinental Beppu Resort & Spa, el 20 sept. 2023
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excellent
Hin Lun
Se hospedó 3 noches en julio de 2023
Respuesta de ANA InterContinental Beppu Resort & Spa, el 7 ago. 2023
Dear Hin Lun san,Thank you very much for choosing ANA InterContinental Beppu Resort & Spa and sharing your experience with us.The entire hotel team is delighted to hear that your stay met your expectations. Since guests' satisfaction is always the top priority to us, we will continuously make our best efforts to provide the most pleasant staying experience to our valuable guests. We hope to have the privilege in welcoming you back again in the near future. Best regards,ANA InterContinental Beppu Resort & Spa
8/10 Bueno
GUNJI
Viaje de negocios
16 jul. 2023
Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Respuesta de ANA InterContinental Beppu Resort & Spa, el 10 jul. 2023
Dear Wing Sze san,Thank you very much for choosing ANA InterContinental Beppu Resort & Spa and for posting such a high rate you have given to us.It is our pleasure to hear that you fully enjoyed your stay with us. There is no better reward for us than to receive such a review, as our prime aim is to provide our guests with wonderful experience with us. We hope to have the privilege in welcoming you back again in the near future. Best regards,ANA InterContinental Beppu Resort & Spa
10/10 Excelente
??
5 jul. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
??
Se hospedó 1 noche en junio de 2023
Respuesta de ANA InterContinental Beppu Resort & Spa, el 7 jul. 2023
Respuesta de ANA InterContinental Beppu Resort & Spa, el 30 jun. 2023
Dear junghwa san, Thank you very much for choosing to stay at ANA InterContinental Beppu Resort & Spa and for taking the time to share your feedback about your recent stay with us. We were delighted to hear that you fully enjoyed your stay. And we are so honoured to receive such a high rate. We hope to have the privilege in welcoming you back again in the near future.Best regards, ANA InterContinental Beppu Resort & Spa
10/10 Excelente
SHINJI
Viaje en grupo
1 jun. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
SHINJI
Se hospedó 1 noche en mayo de 2023
Respuesta de ANA InterContinental Beppu Resort & Spa, el 2 jun. 2023
Respuesta de ANA InterContinental Beppu Resort & Spa, el 23 jun. 2023
Dear Sung san, Thank you so much for choosing ANA InterContinental Beppu Resort & Spa and taking the time to share your experience with us. We are delighted to know that we met your expectations. It is always encouraging and more inspiring for us to have feedback from our guests to strive for much better service to our guests. We look forward to have the opportunity of serving you again in the near future.Best regards, ANA InterContinental Beppu Resort & Spa
10/10 Excelente
siu mun anka
18 may. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
非常舒服,環境難忘,置身其中,忘記煩惱,
siu mun anka
Se hospedó 4 noches en mayo de 2023
Respuesta de ANA InterContinental Beppu Resort & Spa, el 24 may. 2023
親愛的 siu mun anka 様衷心多謝您下榻ANA洲際別府度假村&Spa 並再此分享您的體驗。我們很高興得知您享受到愉快的住宿體驗。努力今後也能貼近每位客人的心意,来打造一個舒適的度假村。全員期待您再次光臨。ANA洲际别府度假村&Spa
10/10 Excelente
Sayumi
4 may. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Sayumi
Se hospedó 1 noche en mayo de 2023
Respuesta de ANA InterContinental Beppu Resort & Spa, el 8 may. 2023
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Amazing hotel! The rooms, property and staff are top notch! If you want a truly memorable experience, from beautifully designed rooms to incredible service - this hotel is a dream!
Mark
Se hospedó 4 noches en enero de 2023
Respuesta de ANA InterContinental Beppu Resort & Spa, el 23 ene. 2023
Dear Mark san,Thank you very much for choosing ANA InterContinental Beppu Resort & Spa and such a high rate you have given to us. We are delighted to hear that you fully enjoyed the stay with us. We also appreciate your compliments on our staff service, that our staff takes great pride in.We hope to have the privilege in welcoming you back again in the near future. Best regards, ANA InterContinental Beppu Resort & Spa
10/10 Excelente
Setsuko
Viaje familiar, Viaje familiar con niños
6 ene. 2023
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
とても良いホテル。
温泉もとても景色が綺麗で、沢山入りました。
スタッフの対応も素晴らしいです。
Setsuko
Respuesta de ANA InterContinental Beppu Resort & Spa, el 13 ene. 2023
Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Ana intercontinental beppu
View was amazing
Room was very clean and quality of furnishes top notch
Service was great
Breakfast selection very good
choey
Se hospedó 2 noches en noviembre de 2022
Respuesta de ANA InterContinental Beppu Resort & Spa, el 28 nov. 2022
Dear Choey san, Thank you very much for choosing ANA InterContinental Beppu Resort & Spa and such a rewarding review.It is delightful to know that you fully enjoyed the Resort and our service has met your expectations. It is always encouraging and more inspiring for us to have feedback from our guests to aim even higher for delivering memorable stay in Beppu to all of our guests. We hope that we will have another chance to welcome you back in the near future.Best regards, ANA InterContinental Beppu Resort & Spa
2/10 Terrible
DAIKI
17 nov. 2022
DAIKI
Se hospedó 1 noche en noviembre de 2022
8/10 Bueno
TETSUYA
28 ago. 2022
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones