Estimada margarita, muchas gracias por su visita en The Westin Grand Berlín y también por su comentario. Nos alegramos mucho de que se sentían tan cómodo y esperamos que no sea la última estancia en The Westin Grand Berlín. Atentamente, los colaboradores de The Westin Grand Berlin, Andrea Weiner

Dear Fernando, Thank you very much for taking the time to share your valued feedback regarding your recent stay with us. I am very disappointed to see that we were not able to meet your expectations; unfortunately we don’t know what we could have done better, but may be you give us a second chance. With pleasure we’ll do our best for your comfortable stay. The Westin Grand Berlin-Team, Andrea Weiner

Dear Maria del Pilar, with pleasure we welcomed you at The Westin Grand Berlin and with pleasure we see that you had an enjoyable stay. Thank you so much and be with us again and welcome, whenever your way brings you back to Berlin! The Westin Grand Berlin-Team, Andrea W.

Estimado cliente, muchas gracias por su visita en The Westin Grand Berlín y también por su comentario. Nos alegramos mucho de que se sentían tan cómodo y esperamos que no sea la última estancia en The Westin Grand Berlín. Atentamente, los colaboradores de The Westin Grand Berlin.

Dear Silverio, Thank you for choosing to stay at the Westin Grand, Berlin and providing your honest feedback. We sincerely apologize for falling short of meeting your expectations. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Once again, thank you for your valued feedback and we hope to serve you again whenever your travels bring you back to Berlin. The Westin Grand Berlin-Team, Andrea W.

Dear RAFAEL MARTINEZ, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. The Westin Grand Berlin-Team, Andrea W.

Dear Guest, Thank you so much for your stay and for sharing your thoughts with us. We are glad that you enjoyed your stay with us. Whenever you return to our city, we hope we will be your first choice again to enjoy the amenities and exclusiveness. The Westin Grand Berlin-Team, Andrea W.

Dear Luis Antonio, We recognize your time is valuable and appreciate the feedback you have provided. Offering a perfect service and making your stay memorable is our first aim. All the more we regret the malfunctioning of the air condition. On behalf of the entire team at Westin Grand, Berlin, I sincerely apologize for falling short of not only meeting your expectations, but ours as well. Rest assured, the feedback provided will be shared with the appropriate hotel team to ensure we consistently deliver upon guest expectations. As our valued guest, thank you for choosing us to accommodate you during your travels. We hope to see you again whenever your travels bring you back to Berlin! The Westin Grand Berlin-Team, Andrea W.

Dear Ignacio, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. The Westin Grand Berlin-Team, Andrea W.

Estimado Enrique, muchas gracias por su visita en The Westin Grand Berlín y también por su comentario. Nos alegramos mucho de que se sentían tan cómodo y esperamos que no sea la última estancia en The Westin Grand Berlín. Atentamente, los colaboradores de The Westin Grand Berlin.

Estimado Jean Marc, muchas gracias por su visita en The Westin Grand Berlín y también por su comentario. Nos alegramos mucho de que se sentían tan cómodo y esperamos que no sea la última estancia en The Westin Grand Berlín. Atentamente, los colaboradores de The Westin Grand Berlin.

Estimado cliente, muchas gracias por su visita en The Westin Grand Berlín y también por su comentario. Nos alegramos mucho de que se sentían tan cómodo y esperamos que no sea la última estancia en The Westin Grand Berlín. Atentamente, los colaboradores de The Westin Grand Berlin, Andrea W.

Estimado Alberto, Muchas Gracias por su comentario positivo acerca de nuestro hotel! Nos alegra que Ud. haya disfrutado su estancia con nosotros y esperamos poder pronto verlo de vuelta. Atentamente, The Westin Grand Berlin-Team, Andrea W.

Estimado Huésped, Muchas Gracias por su comentario positivo acerca de nuestro hotel! Nos alegra que Ud. haya disfrutado su estancia con nosotros y esperamos poder pronto verlo de vuelta. Atentamente, The Westin Grand Berlin-Team, Andrea W.

Dear JM, Thank you for choosing the Westin Grand, Berlin for your recent travels to Berlin. Commitment to service and guest satisfaction is a main focus and we are delighted to hear you enjoyed your stay. The pride and dedication our hotel team takes in providing exceptional customer service to our valued guests speaks strongly to our company’s core values, “good service at a fair price.” Thank you again for taking the time to provide your feedback. We look forward to serving you again soon! The Westin Grand Berlin-Team, Andrea W.

Dear Fernando, Thank you very much for letting us know your review regarding your recent stay with us. I am very disappointed to see that we were not able to meet your expectations completely; unfortunately we don’t know what we could have done better, but may be you give us a second chance. With pleasure we’ll do our best for your comfortable stay. The Westin Grand Berlin-Team, Andrea W.

Lieber Victor, Danke für Ihren Besuch. Wir freuen uns über Ihre Bewertung und wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen. Ihr Westin Grand Berlin-Team, Andrea W.

Dear Guest, Thank you very much for your valued feedback - we are happy to see, that you enjoyed your stay with us as well as our Heavenly Bed. We are looking forward to welcome you back in Berlin and send best regards,

Dear Alejandra, Without any word you let’s know, that you enjoyed your time spending with us. Thank you so much for your great rating; we hope to see you again in the not too distant future. The Westin Grand Berlin-Team, Andrea W.

Dear Inmaculada, Thank you for your stay and for taking the time to share your feedback. Our first aim is the perfect stay for our guests. From feedback like this we can learn from and use to improve. We work hard to deliver an exceptional guest experience and we regret, if we could not meet your expectations completely. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. The Westin Grand Berlin-Team, Andrea W.

Dear Oscár, Without any word you let’s know, that you have had a pleasant stay with us. Thank you so much for your great rating and be welcome at any time in the future. The Westin Grand Berlin-Team, Andrea W.

Dear Ramon, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. The Westin Grand Berlin-Team, Andrea W

Dear Javier Luis, Without any word you let’s know, that you have had a great experience with us. Thank you so much for your stay and your great review and be welcome at any time in the future. The Westin Grand Berlin-Team, Andrea W.

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and we regret, that we could not meet your expectations. We also offer a small breakfast or your could choose from the à la carte menu. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. The Westin Grand Berlin-Team, Andrea W.

Dear Francisco, Thank you very much for having been our guest and for your trust when booking The Westin Grand Berlin. We are glad that you enjoyed your stay and thank you for your this kind comment. I am not sure what has happened exactly upon check in. Usually official check in time is 3 pm. Unfortunately it can happen, that due to the occupancy the day before not all rooms a ready in time. And of course you will be assigned the room earlier, if it is prepared. May be your booked category was not free yet and you were offered an upgrade for a surcharge? We only can ask for your understanding for this situation and ask for apology for the inconveniences and hope you will return for a pleasant stay with us. The Westin Grand Berlin-Team, Andrea W.

Estimado Huésped, Gracias por tomarse el tiempo en compartir su comentario con nosotros. Esperamos poder pronto tener el placer de tenerlo de vuelta en nuestro hotel. Atentamente, The Westin Grand Berlin-Team, Andrea W.

Dear Guest, Thank you so much for your stay and for sharing your thoughts with us. We are glad that you enjoyed your stay with us and we hope we will be your first choice again, whenever your travel bring you back to Berlin. The Westin Grand Berlin-Team, Andrea W.

Dear Guest, Without any word you let’s know, that you have had a great experience with us. Thank you so much for your stay and your great review and be welcome at any time in the future. The Westin Grand Berlin-Team, Andrea W.

Eear Walterio, Without any word you let’s know, that you have had a great experience with us. Thank you so much for your stay and your great review and be welcome at any time in the future. The Westin Grand Berlin-Team, Andrea W.

Dear Guest, We love your great review and we are glad that you enjoyed your stay with us. Thank you for your patronage. Whenever you are in Berlin, we would be pleased to be your number one again. Sincerely, The Westin Grand Berlin-Team, Andrea W.

Dear Guest, What a wonderful comment! We are glad that you enjoyed your stay with us and thank you for your patronage. Whenever you will be in Berlin, we would be pleased to be again your home fare away from home. The Westin Grand Berlin-Team, Andrea W.

Dear Maria, We deeply regret the inonveninces you had in regards to your booking in our hotel. We did not have blocked you. We already have explained the situation. Even if we can understand your annoyance, we ask for your understanding, that terms and conditions of your travel agency are valid. Best regards, The Westin Grand Berlin-Team, Andrea W.

Dear Guest, What a wonderful comment! We are glad that you enjoyed your stay with us and thank you for your patronage. Whenever you will be in Berlin, we would be pleased to be again your home fare away from home. The Westin Grand Berlin-Team, Andrea W.

Estimado Huésped, Muchas Gracias por su comentario positivo acerca de nuestro hotel! Nos alegra que Ud. haya disfrutado su estancia con nosotros y esperamos poder pronto verlo de vuelta. Atentamente, The Westin Grand Berlin-Team, Andrea W.

Lieber Gast, Danke für Ihren Besuch. Wir freuen uns über Ihre Bewertung und wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen. Ihr Westin Grand Berlin-Team, Andrea W.

Dear troy, We want to thank you for sharing your experiences with us during your recent stay. Please note your feedback has been shared with the hotel team. We hope you choose to create more memories here whenever your travels bring you back to Berlin. The Westin Grand Berlin-Team, Andrea Weiner

Dear Timothy, thank you for your positive review. We are delighted to hear that you found our hotel well-located, serviced, and comfortable, especially in the upgraded room you chose. We look forward to welcoming you back soon. Best regards, The Westin Grand Berlin, Andrea Weiner

Dear Koichi, Without saying a word you let us know, that you enjoyed your time spent with us. Thank you so much for your great rating; we hope to see you again in the not too distant future. The Westin Grand Berlin-Team, Andrea Weiner

Liebe Stephanie, wie wunderbar, dass es Ihnen bei uns so gut gefallen hat. Wir danken herzlich für Ihren Besuch und auch für Ihre tolle Bewertung. Auf Ihren nächsten Besuch freuen wir uns schon heute - Ihr Westin Grand Berlin-Team, Andrea Weiner

Dear Yaser, we sincerely apologize for the inconvenience you experienced with the heater in your room. Rest assured, we will address this matter promptly to ensure all our guests have a comfortable stay. Your feedback about the outdated facilities is duly noted, and we are continuously working on improving our services. We appreciate your review and hope to welcome you back for a much-improved experience. Warm regards, The Westin Grand Berlin, Andrea Weiner

Liebe Jeanette, vielen Dank, dass Sie sich die Zeit genommen haben, uns zu bewerten. Wir freuen uns, dass Sie Ihren Aufenthalt genossen haben und die Annehmlichkeiten des Hotels geschätzt haben. Unser Team ist stets bemüht, Ihren Aufenthalt so angenehm wie möglich zu gestalten und wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen. The Westin Grand Berlin-Team, Andrea Weiner

Gentile Giulia, Grazie per aver condiviso la tua esperienza con noi. Siamo spiacenti di apprendere che il tuo soggiorno non ha soddisfatto le tue aspettative. Prendiamo nota dei tuoi commenti sul servizio e sul check-in e check-out. Ci dispiace per il ritardo nella disponibilità delle camere. Il deposito è un acconto per i servizi extra che puoi usufruire presso la nostra struttura. Questa somma verrà addebitata o accreditata al momento della partenza. Senza la registrazione di una carta di credito, dovresti pagare immediatamente anche ogni visita al ristorante. Il minibar in camera è destinato ai tuoi effetti personali, come cibi, bevande o medicinali. Tuttavia, apprezziamo i tuoi commenti sulla posizione e dintorni. Cordiali saluti, The Westin Grand Berlin, Andrea Weiner

Lieber Michael, herzlichen Dank für Ihr positives Feedback. Wir freuen uns schon sehr darauf, Sie bald wieder bei uns begrüßen zu dürfen. Ihr Westin Grand Berlin-Team, Andrea Weiner

Liebe Michelle, vielen Dank für Ihr positives Feedback. Wir freuen uns, dass Sie einen ausgezeichneten Aufenthalt hatten. Ihr The Westin Grand Berlin-Team, Andrea Weiner

Dear Brenda, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. The Westin Grand Berlin-Team, Andrea Weiner

Kære Lars, ja, atmosfæren på vores hotel er unik, og vores team gør alt for, at vores gæster skal føle sig hjemme. Hvor er det dejligt, at det lykkedes for dig. Mange tak for dit besøg og ikke mindst for din kommentar/anmeldelse. Det er den bedste belønning for os. Vi ser frem til dit næste besøg, og indtil da er vi dit Westin Grand Berlin-team, Andrea Weiner