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Opiniones de Homewood Suites by Hilton Birmingham Downtown Near UAB

3 out of 5
Homewood Suites by Hilton Birmingham Downtown Near UAB
1016 20th Street, Birmingham, AL

Opiniones

9.0

Magnífico

Puntuación de 10, es decir, Excelente. Basada en 616 de 887 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 153 de 887 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 56 de 887 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 25 de 887 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 37 de 887 opiniones" "

9.4/10

Limpieza

9.2/10

Servicio y personal

8.8/10

Servicios

9.4/10

Condiciones de la propiedad

8.8/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Alberto

Viaje familiar
Le gustó: Limpieza y comodidad de las habitaciones
Se hospedó 5 noches en noviembre de 2021

10/10 Excelente

Courtney

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The hotel an amenities were great. The area surrounding is a bit sketchy.
Se hospedó 3 noches en mayo de 2024
Respuesta de Team Homewood, el 19 may. 2024
Thank you for staying with us. We look forward to your next stay with us

10/10 Excelente

Christina

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The area was typical city that is a little run down but didn't feel unsafe. Was hard at first to figure out getting in to check in because the entance blended into the buildings. The staff was wonderful and the hotel itself was very nice and clean.
Se hospedó 1 noche en mayo de 2024
Respuesta de Team homewood, el 17 may. 2024
Thank you for staying with us. We look forward to your next stay with us

8/10 Bueno

Mark

Le gustó: Limpieza y condiciones de la propiedad
Room was great! Parking was terrible.
Se hospedó 1 noche en mayo de 2024
Respuesta de Hotel team , el 12 may. 2024
Thank you for staying with us. We look forward to your next stay with us

10/10 Excelente

Keith

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great location with plenty of restaurants to choose from. Staff was kind and attentive.
Se hospedó 1 noche en mayo de 2024
Respuesta de Hotel team, el 12 may. 2024
Thank you for staying with us. We look forward to your next stay with us

10/10 Excelente

James

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very pleasant staff, easy access in and out, and walkable location
Se hospedó 1 noche en mayo de 2024
Respuesta de Team Homewood, el 10 may. 2024
Thank you for staying with us. We look forward to your next stay with us

10/10 Excelente

Susy, Brighton

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Super clean, awesome staff!
Se hospedó 1 noche en abril de 2024
Respuesta de Team Homewood, el 1 may. 2024
Thank you for staying with us. We look forward to your next stay with us

2/10 Terrible

Jamie

Se hospedó 3 noches en abril de 2024
Respuesta de Team Homewood, el 20 may. 2024
Thank you for staying with us. We look forward to your next stay with us

10/10 Excelente

Carol A

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The staff is very friendly and helpful. The rooms are spotless and large. The breakfast buffet has lots of options with one or two staff members constantly replenishing the containers and responding to your requests. One morning while we were there they even made individual smoothies to order. It's a block from Five Points so there are numerous restaurants within easy walking distance. Perfect place to stay if you're in town to see the Civil Rights era museums -- all are about a mile or two away and there's free or cheap metered parking near them.
Se hospedó 4 noches en abril de 2024
Respuesta de Team Homewood, el 22 abr. 2024
Thank you for staying with us. We look forward to your next stay with us

10/10 Excelente

Jeremy

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Enjoyed my stay
Se hospedó 2 noches en abril de 2024
Respuesta de Team Homewood, el 9 abr. 2024
Thank you for staying with us. We look forward to your next stay with us

10/10 Excelente

Jeffrey

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great staff. Quite. Mgt should concentrate on keeping the front of the premises clean of trash however.
Se hospedó 2 noches en abril de 2024
Respuesta de Team Homewood, el 7 abr. 2024
Thank you for staying with us. We look forward to your next stay with us

10/10 Excelente

Dewayne

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Respectful and helpful staff. Breakfast was amazing every morning I had a great experience with my stay high recommend staying
Se hospedó 12 noches en marzo de 2024
Respuesta de Team Homewood, el 7 abr. 2024
Thank you for staying with us. We look forward to your next stay with us

2/10 Terrible

Sierra

Viaje familiar con niños
No le gustó: Condiciones de la propiedad
I wish I read the reviews more carefully upon booking. Parking is super sketchy here and across the street. What’s worse is the staff called it “VIP” parking but it’s just a public parking lot where homeless people sleep. I had my baby with me and felt unsafe parking there and walking to and from the hotel. We checked out immediately and didn’t even bother staying. I would never want to put my child in a situation like that. I would never recommend this hotel unless you don’t have a car and don’t have to worry about the transportation.
Se hospedó 1 noche en abril de 2024
Respuesta de Team Homewood, el 7 abr. 2024
We are so sorry to hear about your poor experience this week at our hotel. Please be assured we will be discussing your comments with our management team to work on immediate improvements. We take pride in providing the best in lodging and service so our lapses during your stay are being taken very seriously

8/10 Bueno

Jeffrey

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This was a good location for a downtown space. I was concerned about parking but they have a generously sized parking lot behind the hotel with a safe walkway into the building. Not sure that it should be an extra charge, though. Breakfast was very good. I would have appreciated coffee throughout the day or at least a water jug with better tasting water than what comes through the tap. A great stay and loved having the refrigerator to keep our food in for our next stop.
Se hospedó 2 noches en abril de 2024
Respuesta de Team Homewood, el 7 abr. 2024
Thank you for staying with us. We look forward to your next stay with us

10/10 Excelente

Lisa

Viaje en grupo, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice rooms
Se hospedó 1 noche en abril de 2024
Respuesta de Team Homewood, el 6 abr. 2024
Thank you for staying with us. We look forward to your next stay with us

10/10 Excelente

James

Se hospedó 1 noche en marzo de 2024
Respuesta de Team Homewood, el 6 abr. 2024
Thank you for staying with us. We look forward to your next stay with us

8/10 Bueno

Ashley

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Nice property, great front desk service, the room was clean, but the parking was not accommodating. We checked in late and found out they don’t have the same number parks as rooms. We had to park in another parking garage across the street with difficult directions to follow & the cost was $25 per night. Oh and had to pay to park at the hotel the next day for a cost of $15 BUT was given a $10 voucher to spend at the snack shop inside of the hotel. I did also get a free late check out which was very nice considering we did check in late and was inconvenienced. Oh forgot to mention that the day of check out, the housekeeper let herself in while we were fresh out of the shower Without first knocking. So beware, lock the top lock so this won’t happen to you. She did apologize and all in all, it was a nice place to stay.
Se hospedó 2 noches en marzo de 2024
Respuesta de Team Homewood, el 1 abr. 2024
We are so sorry to hear about your poor experience this week at our hotel. Please be assured we will be discussing your comments with our management team to work on immediate improvements. We take pride in providing the best in lodging and service so our lapses during your stay are being taken very seriously.

6/10 Aceptable

terence

Le gustó: Limpieza, servicios, condiciones de la propiedad
I’ve stayed at this property over 50 nights in the last 6 months. On one night it was raining ant it rained into my room. It started about 11pm and continued into the morning. I wasn’t able to get another room from them until the next morning. They refused to comp - refund - give Credit - nothing for the room. They said they would see what they could do and they did nothing.
Se hospedó 1 noche en marzo de 2024
Respuesta de Team Hoemwood, el 1 abr. 2024
We are so sorry to hear about your poor experience this week at our hotel. Please be assured we will be discussing your comments with our management team to work on immediate improvements. We take pride in providing the best in lodging and service so our lapses during your stay are being taken very seriously.

8/10 Bueno

Candice

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024
Respuesta de Hotel team, el 30 mar. 2024
Thank you for staying with us. We look forward to your next stay with us

10/10 Excelente

Andrea

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024
Respuesta de Team Homewood, el 29 mar. 2024
Thank you for staying with us. We look forward to your next stay with us

10/10 Excelente

Danielle

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The staff was excellent and the hotel was nice and clean. The area was to be expected for downtown. Parking is offsite so not convenient, but otherwise no complaints.
Se hospedó 1 noche en marzo de 2024
Respuesta de Team homewood, el 27 mar. 2024
Thank you for staying with us. We look forward to your next stay with us

10/10 Excelente

Bryan

Viaje de negocios, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Parking
Se hospedó 1 noche en marzo de 2024
Respuesta de Team Homewood, el 26 mar. 2024
Thank you for staying with us. We look forward to your next stay with us

8/10 Bueno

Colby

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Property was very nice and clean. Staff was very polite and helpful. A lot of bars around so was very loud late into the night (stayed on a Saturday. If they ask you to park at the garage across the street, I would insist on parking on property. If that’s not possible, park your car during the day and Uber wherever you need to go. We went to a concert and when we came back around midnight the garage was full. Saw some, questionable activities while trying to park in this garage. Ended up having to find parking elsewhere.
Respuesta de Team Homewood , el 25 mar. 2024
Thank you for staying with us. We look forward to your next stay with us

6/10 Aceptable

Michael

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
NO PARKING ON SITE! Had to park around the corner in public parking garage for $25 a day. Room was fantastic, but not enough parking was ver inconvenient that’s why the overall stay was average
Se hospedó 2 noches en marzo de 2024
Respuesta de Team Homewood, el 24 mar. 2024
We are so sorry to hear about your poor experience this week at our hotel. Please be assured we will be discussing your comments with our management team to work on immediate improvements. We take pride in providing the best in lodging and service so our lapses during your stay are being taken very seriously.

10/10 Excelente

Mallorie

Viaje familiar
Le gustó: Servicio y personal
No le gustó: Limpieza
Front desk staff was great and very kind. Helpful with area information and happy. However, the nonsmoking room smelled like an ashtray and the sofa was covered was mysterious body fluid stains. Disgusting. We had to park in a parking garage across the street which is not a big deal except the security cameras were covered with spray paint. Not a safe feeling environment or situation. I would not recommend.
Se hospedó 1 noche en marzo de 2024
Respuesta de Hotel team , el 24 mar. 2024
Thank you for staying with us. We look forward to your next stay with us

10/10 Excelente

Stacie

Viaje de negocios, Viaje familiar, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The hotel was great, I loved the safety of having to have a room key to enter the building after a certain hour and having to have a room key to enter and use the elevator. I would’ve given a perfect score but the parking was across the road in a public parking deck. The charge was $25 per night to park. The walk to the hotel at night made me feel really uneasy. You walk down an alley where there are clubs then cross the street to the hotel. When paying the price of the hotel, parking shouldn’t be off the premises nor should it cost $25 per night. The staff was wonderful. Very polite. The room was spacious and great for anyone traveling with children.
Se hospedó 2 noches en marzo de 2024
Respuesta de Team Homewood , el 23 mar. 2024
Thank you for staying with us. We look forward to your next stay with us

10/10 Excelente

Virginia

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024
Respuesta de Team Homewood, el 23 mar. 2024
Thank you for staying with us. We look forward to your next stay with us

6/10 Aceptable

Donald

Se hospedó 2 noches en marzo de 2024
Respuesta de Team Homewood, el 9 abr. 2024
Thank you for staying with us. We look forward to your next stay with us

10/10 Excelente

Zemirah

Se hospedó 1 noche en marzo de 2024
Respuesta de Team Homewood, el 7 abr. 2024
Thank you for staying with us. We look forward to your next stay with us

10/10 Excelente

Corey

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It is a nice hotel with friendly staff. The area around the hotel wasn't safe to walk with family.
Se hospedó 2 noches en marzo de 2024
Respuesta de TEAM HOMEWOOD, el 16 mar. 2024
Thank you for staying with us. We look forward to your next stay with us

10/10 Excelente

Kayla

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Everything was so conveniently located to us! We also really enjoyed the staff at the Hilton. I think her name was Brandi and there was also a really nice guy working who helped me anytime I needed something!
Se hospedó 2 noches en marzo de 2024
Respuesta de Hotel team, el 13 mar. 2024
Thank you for staying with us. We look forward to your next stay with us

8/10 Bueno

Christina Cindy

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very comfortable bed and great living/ kitchen area. I enjoyed the coffee maker with all the fixings! Bathroom very clean and fluffy towels! Breakfast in the morning had many options, ranging from cereals and muffins to fresh fruit salad, yoghurt, waffles as well as eggs, sausage, hash browns and gravy for the biscuits. Haven’t used the pool, but saw other people in it. The only thing they should charge is offer free parking. Paying 15$ a night extra is a lot in a town like Birmingham, this is not LA.
Se hospedó 2 noches en marzo de 2024
Respuesta de Hotel team , el 10 mar. 2024
Thank you for staying with us. We look forward to your next stay with us

10/10 Excelente

Jessica

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We enjoyed staying here. It was close to all the downtown activities we had planned. Rooms were very spacious. Staff was very friendly
Se hospedó 1 noche en marzo de 2024
Respuesta de Team Homewood, el 8 mar. 2024
Thank you for staying with us. We look forward to your next stay with us

8/10 Bueno

Emil

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024
Respuesta de Team Homewood, el 5 mar. 2024
Thank you for staying with us. We look forward to your next stay with us

10/10 Excelente

JAMES

easy
Se hospedó 1 noche en febrero de 2024
Respuesta de team homeweod, el 29 feb. 2024
Thank you for staying with us. We look forward to your next stay with us

10/10 Excelente

Annetta

Se hospedó 2 noches en noviembre de 2023
Respuesta de Team Homewood, el 27 feb. 2024
Thank you for staying with us. We look forward to your next stay with us

8/10 Bueno

Gary

Viaje en pareja
Good location, nice rooms, limited parking
Se hospedó 1 noche en febrero de 2024
Respuesta de Team Homewood, el 26 feb. 2024
Thank you for staying with us. We look forward to your next stay with us

6/10 Aceptable

Cliente verificado

Viaje familiar
Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
No le gustó: Servicio y personal
Front desk very rude at checkin, and acted as if I was asking too many questions and getting on her nerves.
Se hospedó 1 noche en febrero de 2024
Respuesta de Team Homewood, el 22 feb. 2024
Thank you for staying with us. We are sorry to hear about the less that perfect stay and are looking into your comments. Guest feedback is extremely important to us as it helps us measure our performance and seek improvement. Thank you for your feedback.

4/10 Malo

Dennis

Se hospedó 1 noche en febrero de 2024
Respuesta de Team Homewood, el 24 feb. 2024
We are sorry to see your low rating of your recent stay at our hotel and we'd like to learn more about your experience. Please call our general manager at your convenience. Your comments are important to us.

8/10 Bueno

Ron

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en febrero de 2024
Respuesta de Team Homewood, el 21 feb. 2024
Thank you for staying with us. We look forward to your next stay with us

10/10 Excelente

Caleb

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
.
Se hospedó 1 noche en febrero de 2024
Respuesta de Team Homewood, el 20 feb. 2024
Thank you for staying with us. We look forward to your next stay with us

8/10 Bueno

La Verne

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Very nice. The young lady the greeted me at the desk was so nice and professional
Se hospedó 1 noche en febrero de 2024
Respuesta de Team Homewood, el 20 feb. 2024
Thank you for staying with us. We look forward to your next stay with us

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en febrero de 2024
Respuesta de TEam Honewood, el 19 feb. 2024
Thank you for staying with us. We look forward to your next stay with us

4/10 Malo

Patricia

Le gustó: Condiciones de la propiedad
No le gustó: Servicio y personal
Se hospedó 1 noche en enero de 2024
Respuesta de Team homewood, el 19 feb. 2024
We are sorry to see your low rating of your recent stay at our hotel and we'd like to learn more about your experience. Please call our general manager at your convenience. Your comments are important to us.

10/10 Excelente

Zekia

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
It’s Definitely With In Walking Distance of nearly so many different choices to eat or shop and be entertained
Se hospedó 1 noche en febrero de 2024
Respuesta de Team Homewood, el 17 feb. 2024
Thank you for staying with us. We look forward to your next stay with us

10/10 Excelente

jason

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en febrero de 2024
Respuesta de Team Homewood, el 14 feb. 2024
Thank you for staying with us. We look forward to your next stay with us

10/10 Excelente

Bri

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very nice, will be going back!
Se hospedó 2 noches en enero de 2024
Respuesta de Hotel team, el 11 feb. 2024
Thank you for staying with us. We look forward to your next stay with us

10/10 Excelente

Abby

Viaje de negocios, Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Loved the convenience of your hotel. Great decor and very luxurious. Would stay here again.
Se hospedó 1 noche en febrero de 2024
Respuesta de Team Homnewood, el 10 feb. 2024
Thank you for staying with us. We look forward to your next stay with us

8/10 Bueno

Jo

Se hospedó 2 noches en febrero de 2024
Respuesta de Team homewood, el 9 feb. 2024
Thank you for staying with us. We look forward to your next stay with us

10/10 Excelente

charles r

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Although this property is right next to the hospital I felt pretty safe. There’s lots of homeless and I don’t carry cash. But I walked to where I wanted to eat. I enjoyed my stay and I loved my bed!
Se hospedó 1 noche en enero de 2024
Respuesta de Team Homewood, el 6 feb. 2024
Thank you for staying with us. We look forward to your next stay with us