Exterior

Opiniones de ibis Styles Birmingham Centre

3 out of 5
ibis Styles Birmingham Centre
65 Lionel Street, Birmingham, England

Opiniones

8.4

Muy bueno

Puntuación de 10, es decir, Excelente. Basada en 438 de 1002 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 390 de 1002 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 109 de 1002 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 40 de 1002 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 25 de 1002 opiniones" "

8.6/10

Limpieza

8.8/10

Servicio y personal

8.0/10

Servicios

8.2/10

Condiciones de la propiedad

8.4/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

FRANCISCO JAVIER

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en enero de 2020
Respuesta de PAULA, el 7 feb. 2020
Dear Francisco, thanks for staying with us!. We hope to welcome you again. Kind Regards.

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Se hospedó 1 noche en agosto de 2019
Respuesta de Paula, el 8 ago. 2019
Dear Guest, thanks for staying with us!. We hope to welcome you again. Kind Regards. Paula, Reservations Coordinator.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 6 noches en mayo de 2019
Respuesta de Paula, el 5 jun. 2019
Dear Guest, thanks for staying with us!. We hope to welcome you again. Kind Regards, Paula, Reservations Coordinator

10/10 Excelente

EMILIO

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
100% recomendable
Un check in rápido, el personal agradable, necesitábamos hielo y un cuchillo y nos lo proporcionaron de inmediato. Habitación amplia y limpia, cama cómoda, todo perfecto. Esta cerca de bastantes puntos de interés, por lo que la ubicacion es buena, tampoco es muy grande Birmingah. Llegaba bien el WIFI
Se hospedó 2 noches en marzo de 2019
Respuesta de Paula, el 10 mar. 2019
!Muchas gracias por tu feedback Emilio! Esperamos volver a verte pronto. Un saludo. Paula Reservations Coordinator

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Bien situado, habitación pequeña pero suficiente para una estancia de fin de semana, desayuno sencillo y correcto
Se hospedó 2 noches en enero de 2019
Respuesta de Paula, el 4 mar. 2019
Dear Guest, Thank you very much for your feedback. We hope to welcome you again. Best Wishes

8/10 Bueno

FARID, Zaragoza, es

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excelente en líneas generales, el desayuno incluido no es muy atractivo, faltaron los hash brown que es lo que más me gusta
Se hospedó 2 noches en enero de 2019
Respuesta de Paula, el 4 mar. 2019
Dear Farid, Thank you very much for your feedback. We hope to welcome you again. Best Wishes

10/10 Excelente

Salvador

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Buen hotel para 3 estrellas
Hotel a un par de minutos del ayuntamiento, en pleno centro. Personal muy agradable. No tienen restaurante para almuerzo y cena, pero si disponible máquinas de café, te, chocolate... y dejan el salón para poder traerte la comida de fuera, lo que viene muy bien por los horarios ingleses y nuestra hora de la cena. También puedes pedir comida y la traen. El entorno es muy bueno, y no dejéis de visitar el museo de arte, el think tank y La biblioteca.
Se hospedó 5 noches en diciembre de 2018
Respuesta de Paula, el 4 mar. 2019
Dear Salvador, Thank you very much for your feedback. We hope to welcome you very soon. Best Wishes

10/10 Excelente

Laura, Canarias

Le gustó: Servicio y personal y comodidad de las habitaciones
Estaba cerca de todo, es cómodo y bien ubicado, el personal bastante eficiente y simpático.
Se hospedó 5 noches en diciembre de 2018
Respuesta de Paula, el 15 mar. 2019
Laura, muchas gracias por tu feedback. Esperamos volver a verte pronto. Saludos

10/10 Excelente

FABIOLA

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 3 noches en octubre de 2018
Respuesta de Ibis Styles Birmingham Centre, el 30 oct. 2018
Dear FABIOLA, We very much appreciate your comments regarding your stay at the ibis Styles Birmingham Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Karolina Operations Manager

8/10 Bueno

Ricard

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en agosto de 2018
Respuesta de Ibis Styles Birmingham Centre, el 30 oct. 2018
Dear Ricard, We very much appreciate your comments regarding your stay at the ibis Styles Birmingham Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Karolina Operations Manager

8/10 Bueno

luis, albacete

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Hotel moderno y funcional
Situado en el centro de Birmingham. Moderno y funcional. El desayuno correcto. Tienes agua, zumos y café todo el día.
Se hospedó 4 noches en agosto de 2018

8/10 Bueno

Isabel

Le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
Respuesta de ibis styles hotel birmingham, el 17 ene. 2018
Dear Guest, Thank you for taking the time out to review your stay at ibis styles hotel birmingham centre. We take all out feedback seriously and will pass it over to our staff member. Thank you for staying at ibis styles birmingham centre

8/10 Bueno

viv

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The rooms were a good size, comfortable bed and roomy bathroom with a good shower.it is quiet so good for sleeping
Se hospedó 2 noches en abril de 2024

10/10 Excelente

Nicola

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excellent hotel and amazing value for money
Se hospedó 1 noche en marzo de 2024

10/10 Excelente

Katherine

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Secure parking and central location. Staff were very pleasant and helpful. Room was well designed and had all that was needed.
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Scott

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Easy to get to from New St, the rooms are a little dated but overall a good experience. Also at the front desk the reception staff are 10/10 friendly and kind. The meeting rooms are great and again the staff were helpful and courteous. Keep up the good work.
Se hospedó 1 noche en abril de 2024

8/10 Bueno

Fidan

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios
Everything is good,staff is friendly, the location is perfect.
Se hospedó 2 noches en abril de 2024

10/10 Excelente

Lewis

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Hotel room and breakfast was brilliant nothing wrong with it at all! Just the area around it wasn't amazing.
Se hospedó 2 noches en abril de 2024

10/10 Excelente

Craig

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
All very good, great hotel xx
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Jadwiga

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The room was quiet, spacious and clean. I found the staff very nice, welcoming and polite. It was very easy to park the car in the hotel's large underground car park. Walkable distance to city centre. We enjoyed our stay and would recommend it.
Se hospedó 1 noche en febrero de 2024

8/10 Bueno

Myo Sandar

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Overall it is really nice place to stay in
Se hospedó 1 noche en abril de 2024

10/10 Excelente

mariko

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Overall all good. It's in a handy area and the staff are friendly. I was able to store my luggage for free without any hassle. The room was clean and tidy, and there was everything that I needed. The only thing is that although I feel a bit cold in the room, I couldn't turn on the heating system.
Se hospedó 1 noche en marzo de 2024

10/10 Excelente

Lee

Le gustó: Limpieza
Se hospedó 1 noche en marzo de 2024

10/10 Excelente

Gemma

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Absolutely stunning
Se hospedó 1 noche en marzo de 2024

8/10 Bueno

Andre

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Good for families, close to town centre and Utilita Arena. Friendly helpful staff
Se hospedó 2 noches en marzo de 2024

10/10 Excelente

Christian

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Clean, quiet, within walking distance to New Street station, courteous members of staff. I will definitely stay there again as need arises.
Se hospedó 1 noche en marzo de 2024

10/10 Excelente

Gary

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very friendly staff, easy parking, superb breakfast choice and perfect location. We always use this hotel when visiting Birmingham
Se hospedó 1 noche en marzo de 2024

10/10 Excelente

Sharon

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great budget hotel, located in walking distance from station
Se hospedó 1 noche en marzo de 2024

6/10 Aceptable

Michael

Le gustó: Limpieza y servicio y personal
No le gustó: Condiciones de la propiedad
The hotel was great, however the bed for the kids in the family room was a disgrace really as nobody could sleep on that comfortably. We asked for something to be done and was given extra blankets which helped very slightly but the kids had a pretty awful nights sleep due to it. If we were staying more than 1 night we would have had to switch hotels due to this. Apart from that, everything was fine and the staff were very nice and polite.

10/10 Excelente

Andrew

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Location
Se hospedó 1 noche en marzo de 2024

10/10 Excelente

David

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Centrally placed hotel at a reasonable price, with on site parking, have used many times over the past 14 - 15 years
Se hospedó 2 noches en marzo de 2024
Respuesta de Andre, el 25 abr. 2024
Dear David,Thank you for your loyalty over the years! We're delighted to have been your choice for accommodation for such a long time. It's fantastic to hear that you appreciate our centrally located hotel with on-site parking at a reasonable price. We look forward to continuing to serve you for many more years to come!Warm regards,André, Operations Manager

8/10 Bueno

Jermaine

Se hospedó 2 noches en febrero de 2024

10/10 Excelente

Jayne

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Nice
Se hospedó 1 noche en febrero de 2024
Respuesta de Marta, el 20 feb. 2024
Dear Jayne,Thank you for your excellent rating! We're thrilled to hear that you had a nice experience during your stay with us.If there's anything specific that you particularly enjoyed or any suggestions you have for us to make your next visit even better, please feel free to let us know. We're here to ensure your stay is as enjoyable as possible.We look forward to welcoming you back for another great stay in the future!MartaOperations Manager

8/10 Bueno

karanpal

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
👍
Se hospedó 1 noche en febrero de 2024
Respuesta de Marta, el 20 feb. 2024
Dear Karanpal,Thank you for your rating. We're glad to see that you had a positive experience overall during your stay. If you have any specific feedback or suggestions for us to further improve, please feel free to share. We value your input and hope to welcome you back for an even better experience in the future.MartaOperations Manager

10/10 Excelente

CHUN HIN

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Staff are nice and helpful.
Se hospedó 1 noche en febrero de 2024
Respuesta de Marta, el 16 feb. 2024
Dear Guest,Thank you very much for your perfect rating and kind words! We're thrilled to hear that you had a fantastic experience with our staff during your stay at our hotel.Ensuring that our guests feel welcomed and supported is our top priority, and we're delighted that our team members were able to provide you with excellent service.We truly appreciate your feedback and your choice to stay with us. We hope to have the pleasure of welcoming you back for another wonderful stay in the future.MartaOperations Manager

10/10 Excelente

RAY

No complaints!
Se hospedó 2 noches en febrero de 2024
Respuesta de Marta, el 15 feb. 2024
Dear Ray,Thank you for your glowing review! We are delighted to hear that you had such a fantastic experience during your stay at ibis Styles Birmingham Centre.Receiving a perfect score from you means the world to us. Our team works hard to ensure that every guest enjoys a memorable and comfortable stay, and it's incredibly rewarding to know that we exceeded your expectations.MartaOperations Manager

6/10 Aceptable

Ruth

Viaje familiar
Nice modern hotel. Clean and comfortable. Staff friendly and helpful. Would stay here again.
Se hospedó 1 noche en enero de 2024
Respuesta de Marta, el 26 ene. 2024
Dear Ruth,Thank you for choosing Ibis Styles Birmingham Centre and for sharing your positive experience with us!We're delighted to hear that you found our hotel nice, modern, clean, and comfortable. It's fantastic that our staff's friendliness and helpfulness added to your overall satisfaction.We appreciate your kind words, and we look forward to the pleasure of welcoming you back for another enjoyable stay. MartaOperations Manager

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
it was an overall great stay, perfect walking distance from the utilita arena - and i was welcomed by a friend made of towels, which gave me a good laugh after a stressful train journey! appreciated the free chocolate and complimentary coffee bar as well.
Se hospedó 2 noches en enero de 2024
Respuesta de Marta, el 16 feb. 2024
Dear valued guest,Thank you so much for sharing your wonderful experience at ibis Styles Birmingham Centre!We're thrilled to hear that you had a great stay and that our convenient location near the Utilita Arena added to your overall enjoyment. It's fantastic that you appreciated the little touches, like our towel friend, which brought some laughter to your day after a stressful train journey. Creating memorable moments like these is what we strive for!We're also glad that you enjoyed the complimentary chocolate and coffee bar. Providing these extra treats is our way of showing appreciation for our guests, and we're delighted that you found them enjoyable.Thank you again for choosing to stay with us, and we look forward to welcoming you back for another fantastic stay in the future. MartaOperations Manager

10/10 Excelente

Nicholas

Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Se hospedó 1 noche en enero de 2024
Respuesta de Marta, el 16 feb. 2024
Dear Nicholas,Thank you very much for your perfect rating! We are thrilled to hear that you had such a fantastic experience during your stay at ibis Styles Birmingham Centre.Your satisfaction is our top priority, and we're delighted that we were able to meet your expectations to the fullest. We truly appreciate your support and trust in our hotel.If there's anything we can do to make your next visit even more enjoyable, please don't hesitate to let us know. We look forward to welcoming you back for another wonderful stay in the future.MartaOperations Manager

8/10 Bueno

Lee

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Overall great!
Was great overall, all stagf were amazing, main bed was lush, 2nd bed was squeeky, lumpy and uncomfortable. Arguably too small for 2 people.
Se hospedó 1 noche en enero de 2024
Respuesta de Marta, el 16 feb. 2024
Dear Lee,Thank you for choosing to stay with us at ibis Styles Birmingham Centre and for taking the time to share your feedback.We're delighted to hear that you had a great overall experience and that you found our staff to be amazing. Your kind words mean a lot to us, and we'll be sure to pass on your compliments to our team.However, we're sorry to hear about the issues you encountered with the second bed. Providing a comfortable night's sleep for all our guests is a top priority, and we apologize for any discomfort you experienced. Your feedback regarding the size, squeakiness, and lumpiness of the bed is invaluable to us, and we will address this matter with our team to ensure improvements are made.We hope to have the opportunity to welcome you back for an even better experience in the future.MartaOperations Manager

8/10 Bueno

Melody

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great choice near utilita arena
Great stay at Ibis hotel for a show at the Utilita Arena. It's only 10mins walking so perfect location. The room was big and the bed was very comfortable. It can get a bit noisy with the streets nearby and the walls are somewhat thin.
Se hospedó 1 noche en enero de 2024
Respuesta de Marta, el 16 feb. 2024
Dear Melody,Thank you for sharing your experience with us. We're thrilled to hear that you had a great stay at ibis Styles Birmingham Centre while attending a show at the Utilita Arena.We're delighted that our hotel's proximity to the arena made it a convenient choice for you, being only a short 10-minute walk away. It's wonderful to know that you found your room spacious and the bed comfortable, ensuring a pleasant stay.We appreciate your feedback regarding noise levels from the nearby streets and the thin walls. Please accept our apologies for any inconvenience this may have caused. We'll take your comments into consideration as we continually strive to improve the overall guest experience.We hope to have the opportunity to welcome you back for another enjoyable stay in the future.MartaOperations Manager

10/10 Excelente

Karolina

Hotel was very nice, very nice staff, good parking faculties and lovely room.
Se hospedó 1 noche en enero de 2024
Respuesta de Marta, el 16 ene. 2024
Dear Karolina,Thank you for choosing Ibis Styles Birmingham Centre and for sharing your positive feedback!We're delighted to hear that you found our hotel very nice, our staff very friendly, and that you enjoyed the good parking facilities and lovely room. Your kind words mean a lot to us, and we're thrilled to have provided you with an enjoyable experience.We look forward to welcoming you back for another pleasant stay in the future. If there's anything specific you'd like us to arrange for your next visit, please feel free to let us know.MartaOperations Manager

10/10 Excelente

Maria

Le gustó: Limpieza
Nothing
Se hospedó 1 noche en diciembre de 2023
Respuesta de Marta, el 3 ene. 2024
Dear Maria,Thank you for the perfect score! We're thrilled to have made your stay at ibis Styles Birmingham Centre a 5 out of 5 experience. We appreciate your kind feedback and hope to welcome you back soon for another fantastic stay.MartaOperations Manager

8/10 Bueno

Yuen Kei

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2023
Respuesta de Marta, el 16 feb. 2024
Dear Yuen Kei,Thank you for your rating. We appreciate your feedback and are pleased to see that you rated your experience at ibis Styles Birmingham Centre an 8 out of 10.If there are any specific areas where we can improve or if you have any concerns you'd like to address, please don't hesitate to reach out to us. We are committed to providing the best possible experience for our guests, and your feedback helps us to continually improve our services.We hope to have the opportunity to welcome you back for an even better experience in the future.MartaOperations Manager

10/10 Excelente

Kwok Ki

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2023
Respuesta de Marta, el 29 dic. 2023
Dear Guest,Thank you so much for your outstanding feedback and for rating your stay at ibis Styles Birmingham Centre a perfect 10 out of 10!Your appreciation means a lot to us, and we're thrilled that you had such a fantastic experience. If there's anything specific that made your stay exceptional, we'd love to hear about it.We look forward to welcoming you back for another fantastic stay in the future!MartaOperations Manager

8/10 Bueno

Juan

Se hospedó 1 noche en diciembre de 2023
Respuesta de Marta, el 25 dic. 2023
Dear Juan,Thank you for your review at ibis Styles Birmingham Centre!We're glad you had a positive experience at ibis Styles Birmingham Centre. We appreciate your support and hope to provide an even better stay on your next visit.MartaOperations Manager

6/10 Aceptable

Cliente verificado

Le gustó: Servicio y personal
Bed was extremely hard and car park was not very well signposted.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Marta, el 29 dic. 2023
Dear Guest,Thank you for taking the time to share your feedback regarding your recent stay at ibis Styles Birmingham Centre, and for rating your experience. We value your input and appreciate your honesty.We're sorry to hear that the firmness of the bed and the signage to our car park didn't meet your expectations. Your comments are vital to us, and we'll certainly address these concerns to enhance the comfort and convenience of our guests.Please know that your feedback has been shared with our team to ensure we make the necessary improvements.We hope to have the opportunity to welcome you back for a more comfortable and seamless stay in the future.MartaOperations Manager

8/10 Bueno

Darren

Le gustó: Limpieza
Se hospedó 1 noche en diciembre de 2023
Respuesta de Marta, el 25 dic. 2023
Dear Darren,Thank you for your feedback! We're glad you had a positive experience at ibis Styles Birmingham Centre. We appreciate your support and hope to provide an even better stay on your next visit.MartaOperations Manager

8/10 Bueno

Ynyr

Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
decent hotel in a good location - very convenient
Se hospedó 1 noche en diciembre de 2023
Respuesta de Marta, el 29 dic. 2023
Dear Guest,Thank you for taking the time to share your feedback and for rating your recent stay at ibis Styles Birmingham Centre an 8 out of 10. We're glad to hear that you found our hotel decent and enjoyed our convenient location.Your comments are valuable to us, and we'll continue striving to enhance our guests' experiences. If there's anything specific you feel we could improve upon, we'd love to hear from you.We hope to welcome you back for an even better stay in the future.MartaOperations Manager

10/10 Excelente

ian

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Booked for an overnight on way to London and to see my eldest for dinner, really close to the Christmas market and parking on site, reasonable price considering location would definitely stay again
Respuesta de Marta, el 16 feb. 2024
Dear Ian,Thank you so much for your perfect rating and for choosing ibis Styles Birmingham Centre for your overnight stay!We're delighted to hear that our convenient location near the Christmas market and on-site parking met your needs perfectly. It's wonderful to know that you found our pricing reasonable, especially considering our prime location.We're thrilled that you had a chance to enjoy dinner with your eldest and that our hotel could play a part in your journey. We would be honored to welcome you back again in the future, and we look forward to providing you with another exceptional stay.If there's anything we can do to make your next visit even more enjoyable, please don't hesitate to let us know.MartaOperations Manager