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Opiniones de Novotel Wolverhampton

3 out of 5
Novotel Wolverhampton
Union Street, Wolverhampton, England

Opiniones

8.2

Muy bueno

Puntuación de 10, es decir, Excelente. Basada en 397 de 1001 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 379 de 1001 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 122 de 1001 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 54 de 1001 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 49 de 1001 opiniones" "

8.4/10

Limpieza

8.4/10

Servicio y personal

7.6/10

Servicios

8.2/10

Condiciones de la propiedad

7.6/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Roberto Antonio

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Un hotel extraordinario
Excelente hotel en todos los sentidos.
Se hospedó 1 noche en febrero de 2018

10/10 Excelente

Roberto, Madrid

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Perfecto para el propósito de mi viaje
Es un hotel de buena calidad y está cerca del lugar al que tenía que acudir.
Se hospedó 2 noches en febrero de 2018

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Muy cerca de la estación de tren
El trato de todo el personal impecable, hubo un error con una habitación y se solventó de inmediato. Si volviesesmos a esta ciudad, sin duda repetiríamos en este hotel. Las fotos que aparecen en la web son veraces al 100 %
Se hospedó 2 noches en diciembre de 2017

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Ubicado frente a la estación de ómnibus.
Excelente hotel ubicado muy cercano al centro Wulfrun para manejarse a pie

10/10 Excelente

Anna

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
A lovely luxurious feel to it… feels 4 star ish and dog friendly. Could have done with a bit more lawn for obvious reasons, but a stunning hotel
Se hospedó 1 noche en abril de 2024

8/10 Bueno

Adrian

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Room was clean. Staff were friendly and professional. Breakfast was very good. Overall i really enjoyed my stay. Would definitely go back. Only down side was the room was a bit dated. Otherwise Would recommend.
Se hospedó 1 noche en abril de 2024
Respuesta de Yann GM, el 26 abr. 2024
Dear Adrian,Thank you for taking the time to share your review ; it is always a pleasure to receive positive feedback and I will share it with the team. We look forward to welcome you back to Novotel Wolverhampton. Best regards Yann

10/10 Excelente

BERNICE

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Everything
Se hospedó 2 noches en marzo de 2024
Respuesta de Yann GM, el 4 abr. 2024
Dear Bernice,Thank you for taking the time to share your review ; it is always a pleasure to receive positive feedback and I will share it with the team. We look forward to welcome you back to Novotel Wolverhampton. Best regards Yann

8/10 Bueno

Stuart

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Toilet had no wash hand basin. Poor matress
Se hospedó 1 noche en marzo de 2024
Respuesta de Yann GM, el 2 abr. 2024
Dear Stuart,Thank you for taking the time to share your review ; it is always a pleasure to receive positive feedback and I will share it with the team. We look forward to welcome you back to Novotel Wolverhampton. Best regards Yann

10/10 Excelente

Jason

Viaje en grupo, Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Staff were fantastic made is feel special
Se hospedó 1 noche en marzo de 2024
Respuesta de Yann GM, el 27 mar. 2024
Dear jason,Thank you for taking the time to share your review ; it is always a pleasure to receive positive feedback and I will share it with the team. We look forward to welcome you back to Novotel Wolverhampton. Best regards Yann

6/10 Aceptable

Mrs C

Se hospedó 1 noche en marzo de 2024
Respuesta de Yann GM, el 30 mar. 2024
Dear Mrs C,Thank you for taking the time to share your review ; it is always a pleasure to receive positive feedback and I will share it with the team. We look forward to welcome you back to Novotel Wolverhampton. Best regards Yann

10/10 Excelente

Donna

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Perfect location for the train station and shops and KK's is walkable so perfect for what we needed. Staff were lovely and breakfast was decent too
Se hospedó 1 noche en marzo de 2024
Respuesta de Yann GM, el 27 mar. 2024
Dear Donna,Thank you for taking the time to share your review ; it is always a pleasure to receive positive feedback and I will share it with the team. We look forward to welcome you back to Novotel Wolverhampton. Best regards Yann

10/10 Excelente

Arnaud

Le gustó: Servicio y personal y condiciones de la propiedad
All good
Se hospedó 1 noche en marzo de 2024
Respuesta de Yann GM, el 27 mar. 2024
Dear Arnaud,Thank you for taking the time to share your review ; it is always a pleasure to receive positive feedback and I will share it with the team. We look forward to welcome you back to Novotel Wolverhampton. Best regards Yann

6/10 Aceptable

david

Le gustó: Limpieza
Se hospedó 4 noches en febrero de 2024
Respuesta de Yann GM, el 26 feb. 2024
Dear David,Thank you for taking the time to share your review ; it is always a pleasure to receive positive feedback and I will share it with the team. We look forward to welcome you back to Novotel Wolverhampton. Best regards Yann

10/10 Excelente

Karen

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Nice stay
Stayed here one night Staff friendly and helpful Room very clean and comfortable Food in the bar good quality and again great friendly service
Se hospedó 1 noche en febrero de 2024
Respuesta de Yann GM, el 5 feb. 2024
Dear Karen,Thank you for taking the time to share your review ; it is always a pleasure to receive positive feedback and I will share it with the team. We look forward to welcome you back to Novotel Wolverhampton. Best regards Yann

10/10 Excelente

Mohammad

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en enero de 2024
Respuesta de Yann GM, el 30 ene. 2024
Dear Mohammad,Thank you for taking the time to share your review ; it is always a pleasure to receive positive feedback and I will share it with the team. We look forward to welcome you back to Novotel Wolverhampton. Best regards Yann

10/10 Excelente

Sophie

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en enero de 2024
Respuesta de Yann GM, el 22 ene. 2024
Dear Sophie,Thank you for taking the time to share your review ; it is always a pleasure to receive positive feedback and I will share it with the team. We look forward to welcome you back to Novotel Wolverhampton. Best regards Yann

8/10 Bueno

Yukari

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
駅近で快適。
部屋が広くバスタブ付き。
Se hospedó 1 noche en enero de 2024
Respuesta de Yann GM, el 15 ene. 2024
Dear Yukari,Thank you for taking the time to share your review ; it is always a pleasure to receive positive feedback and I will share it with the team. We look forward to welcome you back to Novotel Wolverhampton. Best regards Yann

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Perfect, nice cosy bed tho pillows a little stiff Great selection for breakfast, huge variety for vegetarians n meat eaters alike.
Se hospedó 1 noche en enero de 2024
Respuesta de Yann GM, el 9 ene. 2024
Thank you for taking the time to share your review ; it is always a pleasure to receive positive feedback and I will share it with the team. We look forward to welcome you back to Novotel Wolverhampton. Best regards Yann

2/10 Terrible

Ben

Se hospedó 1 noche en diciembre de 2023
Respuesta de Yann GM, el 9 ene. 2024
Thank you for taking the time to share your review ; it is always a pleasure to receive positive feedback and I will share it with the team. We look forward to welcome you back to Novotel Wolverhampton. Best regards Yann

10/10 Excelente

kim

Se hospedó 2 noches en diciembre de 2023
Respuesta de Yann GM, el 3 ene. 2024
Dear Kim,Thank you for taking the time to share your review ; it is always a pleasure to receive positive feedback and I will share it with the team. We look forward to welcome you back to Novotel Wolverhampton. Best regards Yann

10/10 Excelente

OMAR

Se hospedó 2 noches en diciembre de 2023
Respuesta de Yann GM, el 22 ene. 2024
Dear Omar,Thank you for taking the time to share your review ; it is always a pleasure to receive positive feedback and I will share it with the team. We look forward to welcome you back to Novotel Wolverhampton. Best regards Yann

8/10 Bueno

John

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Very quick check in, rooms very clean given age of hotel and bar area spacious and welcoming
Se hospedó 1 noche en diciembre de 2023
Respuesta de Yann GM, el 25 dic. 2023
Dear John,Thank you for taking the time to share your feedback. I will share your feedback with the team, both reception and the restaurant team. I am disappointed to read that you did not enjoy your experience at breakfast and I will address it with the team. Best regards Yann

8/10 Bueno

Philip

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very quiet room and a comfortable bed
Se hospedó 1 noche en diciembre de 2023
Respuesta de Yann GM, el 21 dic. 2023
Dear Philip,Thank you for taking the time to share your review ; it is always a pleasure to receive positive feedback and I will share it with the team. We look forward to welcome you back to Novotel Wolverhampton. Best regards Yann

10/10 Excelente

Gillian

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Worth it!
Great price for a Saturday night stay. We asked for a quiet room and got one. The service was spot on. The room was clean and comfortable. Worth it!
Se hospedó 1 noche en diciembre de 2023
Respuesta de Yann GM, el 19 dic. 2023
Dear Gillian,Thank you for taking the time to share your review ; it is always a pleasure to receive positive feedback and I will share it with the team. We look forward to welcome you back to Novotel Wolverhampton. Best regards Yann

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2023
Respuesta de Yann GM, el 19 dic. 2023
Thank you for taking the time to share your review ; it is always a pleasure to receive positive feedback and I will share it with the team. We look forward to welcome you back to Novotel Wolverhampton. Best regards Yann

10/10 Excelente

Mark

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great hotel good location
Great hotel and a great location. We didn’t spend much time there but the beds are so comfortable and we had a great nights sleep. It took a while to get checked in as a few large groups checked in ahead of us but when it was our turn to check in it took about 2mins. The hotel is nice and clean and would recommend.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Yann GM, el 19 dic. 2023
Dear Mark,Thank you for taking the time to share your review ; it is always a pleasure to receive positive feedback and I will share it with the team. We look forward to welcome you back to Novotel Wolverhampton. Best regards Yann

6/10 Aceptable

catherine

Good location for train station. Room ok. But no USB chargers, just regular plugs. Toilet separate from the bathroom was ok. The bathroom was modern, but toilet room old & smelled.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Yann GM, el 19 dic. 2023
Dear Catherine,Thank you for taking the time to share your review. I am sorry to read that your experience did not meet your expectations. I will certainly investigate your concerns and I can assure you that the appropriate measures will be taken to avoid similar occurrence in the future. I hope that you will still give us the opportunity to welcoming you back to better serve you in the future. Best regards Yann

8/10 Bueno

Bruce

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great Stay, only one problem…,,,,
Excellent room etc. Bed ( for me ) was uncomfortable, heating seemed to turn off by itself during the night.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Yann GM, el 19 dic. 2023
Dear Bruce,Thank you for taking the time to share your review. I am sorry to read that your experience did not meet your expectations. I will certainly investigate your concerns and I can assure you that the appropriate measures will be taken to avoid similar occurrence in the future. I hope that you will still give us the opportunity to welcoming you back to better serve you in the future. Best regards Yann

6/10 Aceptable

Kevin

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios
The hotel reception was amazing but the rooms need a little TLC, clean and comfortable but just tired.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Yann GM, el 12 dic. 2023
Dear kevin,Thank you for taking the time to share your review ; it is always a pleasure to receive positive feedback and I will share it with the team. We look forward to welcome you back to Novotel Wolverhampton. Best regards Yann

8/10 Bueno

Roman

Viaje en grupo
Le gustó: Limpieza y servicio y personal
Great central location. Handy to all forms of transportation. Easy walk to the shops ,pubs and restaurant. Very quiet location though. Perfect. Friendly staff and very good breakfasts. The rooms are dated and the bathrooms especially need to b redone. Showering is awkward and tiles and grouting are crying for replacement as well
Se hospedó 1 noche en diciembre de 2023
Respuesta de Yann GM, el 12 dic. 2023
Dear Roman,Thank you for taking the time to share your review ; it is always a pleasure to receive positive feedback and I will share it with the team. We look forward to welcome you back to Novotel Wolverhampton. Best regards Yann

6/10 Aceptable

Baldeep

Viaje familiar
No le gustó: Servicio y personal y condiciones de la propiedad
2 night stay for 5
2 night stay to visit friends and family nearby. The hotel is basic & in need of updating. We were on the 3rd floor & had 2 connecting rooms for our family of 5. The rooms were cramped, the toiletries were not topped up in 1 room. The service at breakfast on both mornings was poor. There were plenty of staff but no one wanting to help and just stand around and chat instead. Unlikely to stay again
Se hospedó 2 noches en diciembre de 2023
Respuesta de Yann GM, el 12 dic. 2023
Dear Baldeep, Thank you for taking the time to review your recent stay at Novotel Wolverhampton. We value all feedback from our guests and take it seriously. We are glad that you were able to visit your friends and family in the area during your stay. We strive to provide comfortable, well-maintained rooms and services for all of our guests, so we apologize if this did not meet your expectations. We are working hard to improve our services and welcome any suggestions you may have on how we can do this. Thank you again for staying with us, and we hope that you will consider giving us another chance in the future. Kind Regards, The Novotel Wolverhampton Team

10/10 Excelente

Geeta

Se hospedó 3 noches en diciembre de 2023
Respuesta de Yann GM, el 12 dic. 2023
Dear Geeta,Thank you for taking the time to share your review ; it is always a pleasure to receive positive feedback and I will share it with the team. We look forward to welcome you back to Novotel Wolverhampton. Best regards Yann

10/10 Excelente

Stephen

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Football Trip
Friendly welcome at reception. Room was nice and the staff very helpful. Location great for the city centre and the football ground.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Yann GM, el 8 dic. 2023
Dear Stephen,Thank you for taking the time to share your feedback. I will share your feedback with the team, both reception and the restaurant team. I am disappointed to read that you did not enjoy your experience at breakfast and I will address it with the team. Best regards Yann

8/10 Bueno

Richard

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
No complaints - would stay again but would be useful to have a chair to sit at the desk (not required this time).
Se hospedó 1 noche en diciembre de 2023
Respuesta de Yann GM, el 8 dic. 2023
Dear Richard,Thank you for taking the time to share your feedback. I will share your feedback with the team, both reception and the restaurant team. I am disappointed to read that you did not enjoy your experience at breakfast and I will address it with the team. Best regards Yann

8/10 Bueno

Stuart

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Just perfectly fine
Se hospedó 1 noche en diciembre de 2023
Respuesta de Yann GM, el 6 dic. 2023
Dear Stuart,Thank you for taking the time to share your feedback. I will share your feedback with the team, both reception and the restaurant team. I am disappointed to read that you did not enjoy your experience at breakfast and I will address it with the team. Best regards Yann

6/10 Aceptable

Lester

Le gustó: Comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2023
Respuesta de Yann GM, el 6 dic. 2023
Dear Lester,Thank you for taking the time to share your feedback. I will share your feedback with the team, both reception and the restaurant team. I am disappointed to read that you did not enjoy your experience at breakfast and I will address it with the team. Best regards Yann

10/10 Excelente

Garry

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We like this hotel for its convenience for local music venues. The room type we usually book (executive) is good and spacious. The bar is great, and breakfast cannot be faulted. Good value for what you get.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Yann GM, el 6 dic. 2023
Dear garry,Thank you for taking the time to share your feedback. I will share your feedback with the team, both reception and the restaurant team. I am disappointed to read that you did not enjoy your experience at breakfast and I will address it with the team. Best regards Yann

8/10 Bueno

Andrew

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Pleasant Stay
Enjoyable stay, clean and as would be expected. Check in was slow and girl taking money at breakfast needs to go back to school… £20 - £13.95 for breakfast does not = £3 change. Otherwise no complaints
Se hospedó 1 noche en noviembre de 2023
Respuesta de Yann GM, el 4 dic. 2023
Dear Andrew,Thank you for taking the time to share your review. I am sorry to read that your experience did not meet your expectations. I will certainly investigate your concerns and I can assure you that the appropriate measures will be taken to avoid similar occurrence in the future. I hope that you will still give us the opportunity to welcoming you back to better serve you in the future. Best regards Yann

10/10 Excelente

Paul

Se hospedó 2 noches en noviembre de 2023
Respuesta de Yann GM, el 19 dic. 2023
Dear Paul,Thank you for taking the time to share your review ; it is always a pleasure to receive positive feedback and I will share it with the team. We look forward to welcome you back to Novotel Wolverhampton. Best regards Yann

6/10 Aceptable

Mark

Viaje en pareja
Le gustó: Limpieza y servicio y personal
Staff were helpful, but overworked . Poor staffing on the bar,but helpful barman. He seemed to be the only person in the hotel around 11.30pm. Certainly needed someone else to help him. Bed was a little on the hard side. They are my only complaints, good stay overall.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Yann GM, el 29 nov. 2023
Dear Mark,Thank you for your feedback regarding your stay at Novotel Wolverhampton. We appreciate the time taken to provide us with your thoughts and insights, and we are happy to hear that overall you had a good stay.At Novotel Wolverhampton, we take great pride in providing excellent customer service and strive to ensure our guests have the highest quality experience during their stay. We're sorry to hear that you felt staff were overworked and there was poor staffing in the bar at 11:30pm; we will share this information with the relevant team members so that we may continue to improve our services. Additionally, we apologize for any issues with mattress comfort and are always looking for ways to make sure our guests enjoy a comfortable night's sleep. Thank you again for taking the time to provide us with your feedback; it is very valuable as we constantly strive for perfection in all areas of our hotel. We look forward to welcoming you back at Novotel Wolverhampton soon! Best regards,

10/10 Excelente

Mark

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en noviembre de 2023
Respuesta de Yann GM, el 29 nov. 2023
Dear Mark,Thank you for taking the time to share your review ; it is always a pleasure to receive positive feedback and I will share it with the team. We look forward to welcome you back to Novotel Wolverhampton. Best regards Yann

8/10 Bueno

David

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
No problems with check in, clean and comfortable room and decent quality meal in restaurant.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Yann GM, el 13 nov. 2023
Dear David,Thank you for taking the time to share your review ; it is always a pleasure to receive positive feedback and I will share it with the team. We look forward to welcome you back to Novotel Wolverhampton. Best regards Yann

10/10 Excelente

santosh

Se hospedó 1 noche en noviembre de 2023
Respuesta de Yann GM, el 29 nov. 2023
Dear Santosh,Thank you for taking the time to share your review ; it is always a pleasure to receive positive feedback and I will share it with the team. We look forward to welcome you back to Novotel Wolverhampton. Best regards Yann

8/10 Bueno

Sherralee

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Good value hotel with plentiful breakfast. Clean, friendly and welcoming staff. We found the room a little noisy - air conditioning unit constantly made a clicking noise despite not being switched on - but overall very good for the money.
Se hospedó 1 noche en octubre de 2023
Respuesta de Yann GM, el 6 nov. 2023
Dear Sherralee,Thank you for taking the time to share your review ; it is always a pleasure to receive positive feedback and I will share it with the team. We look forward to welcome you back to Novotel Wolverhampton. Best regards Yann

10/10 Excelente

Rebecca

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en octubre de 2023
Respuesta de Yann GM, el 2 nov. 2023
Dear Rebecca,Thank you for taking the time to share your review ; it is always a pleasure to receive positive feedback and I will share it with the team. We look forward to welcome you back to Novotel Wolverhampton. Best regards Yann

10/10 Excelente

Kevin

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Very close to National Rail
Se hospedó 1 noche en octubre de 2023
Respuesta de Yann GM, el 2 nov. 2023
Dear kevin,Thank you for taking the time to share your review ; it is always a pleasure to receive positive feedback and I will share it with the team. We look forward to welcome you back to Novotel Wolverhampton. Best regards Yann

8/10 Bueno

Glendene

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Only issue is that there should be sign posting to the hotel. Easy to make a wrong turn if arriving on foot as we did.
Se hospedó 2 noches en octubre de 2023
Respuesta de Yann GM, el 30 oct. 2023
Dear Glendene,Thank you for taking the time to share your review ; it is always a pleasure to receive positive feedback and I will share it with the team. We look forward to welcome you back to Novotel Wolverhampton. Best regards Yann

10/10 Excelente

Jonathan

Se hospedó 1 noche en octubre de 2023
Respuesta de Yann GM, el 29 nov. 2023
Dear Jonathan,Thank you for taking the time to share your review ; it is always a pleasure to receive positive feedback and I will share it with the team. We look forward to welcome you back to Novotel Wolverhampton. Best regards Yann

10/10 Excelente

Lynda

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
One night stay at the Novotel Hotel Wolverhampton
Our stay was amazing at the Novotel Hotel. We had a warm welcome from Shanoi at reception. The room was clean and the environment was very pleasant. The breakfast was well laid out and evening meal was great with generous helpings and reasonably priced. All in all we thoroughly enjoyed our stay and would visit this hotel again.
Se hospedó 1 noche en octubre de 2023
Respuesta de Yann GM, el 27 oct. 2023
Dear Lynda, Thank you for your kind review of your stay at the Novotel Hotel Wolverhampton. We are delighted that Shanoi provided a warm welcome at reception and that you found the room clean, the environment pleasant and the meals generous and reasonably priced. We are pleased that you enjoyed your stay and we would love to welcome you back in future. At Novotel, we strive to provide our guests with a comfortable and enjoyable experience. We take pride in our services and value each customer's feedback as we continue to work hard toward meeting their expectations. Thank you again for choosing us. Sincerely,

10/10 Excelente

Dph

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en octubre de 2023
Respuesta de Yann GM, el 24 oct. 2023
Dear Dph,Thank you for taking the time to share your review ; it is always a pleasure to receive positive feedback and I will share it with the team. We look forward to welcome you back to Novotel Wolverhampton. Best regards Yann