6/10
Home is beautiful. Location was amazing. We were told the day we were heading there that the hottub was not working but they would have it fixed ASAP. We arrived Wednesday night, we discovered the stovetop was not working. I reported it, someone was supposed to come check it on Thursday. To my knowledge, no one came on Thursday. The hot tub still was not working. I emailed HomeTeam. Thursday afternoon, I realized the AC in the main house was not working. They were very apologetic. Friday afternoon, an electrician came and checked the stove, he said the cooktop needed replaced. He also looked at the AC, it needed a new capacitor. He checked the hot tub, reset something on the breaker box, he thought he may have fixed that, but after about an hour, it stopped working again. Thursday evening, we noticed that the comfortor in the master bedroom, had multiple stains. The outdoor furniture under the porch…in that seating area, has a fire table. We were planning on using that space, but the furniture and the table were covered in dirt and bird droppings.There was trash left in the couch cushions from previous guests. They wanted me to measure cooktop so it could be replaced for next guests and sent someone when I was unable to do it instead of waiting for us to leave the next day. . Communication was great, they didn’t solve any issues though. They refunded, less than 1/4th total cost …NOT worth the aggrevation. Never had problems with any VRBO location until this.
Denise M.
Se hospedó 3 noches en junio de 2024