2/10 Terrible
Stephanie C.
15 mar. 2024
Le gustó: Limpieza
Terrible Communication
Beautiful property but wouldn’t stay again. The kitchen is nice but not really well equipped for cooking for a large group. Rooms are not as listed, it seems like the bunk bed room is in the outside cabin but it’s not, we made it work. Door code didn’t work when we got on the property, had to wait to speak to a physical person when texting the property management company came with no reply. Hot tub was broken, took them 4 days to send someone out to fix it. Someone showed up to service the rainwater well, we weren’t notified someone would be entering the property before. He walked up as our kids were playing outside. It was one frustrating thing after another. The house didn’t seem ready for guests, I don’t think anyone had been there in quite a while to make sure it was good to go for guests. Beautiful home but will never stay at a property managed by Vacasa again. I was told I would receive compensation for not having full use of the property that I paid $4000 for but after being told I would be contacted 2 days later I haven’t.
Stephanie C.
Se hospedó 5 noches en marzo de 2024