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Opiniones de Motel 6 Boise, ID - Airport

2 out of 5
Motel 6 Boise, ID - Airport
2323 Airport Way, Boise, ID

Opiniones

6.6
Puntuación de 10, es decir, Excelente. Basada en 293 de 1001 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 232 de 1001 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 142 de 1001 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 144 de 1001 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 190 de 1001 opiniones" "

7.2/10

Limpieza

7.8/10

Servicio y personal

5.8/10

Servicios

6.8/10

Condiciones de la propiedad

6.8/10

Cuidado del medio ambiente

Opiniones

6/10 Aceptable

Edwin

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
A 3 minutos del aeropuerto. Cuarto limpio, buena cama. No tenía cafétera y el café de la recepción estaba frio. Buena ubicación y buen precio
Se hospedó 1 noche en mayo de 2024

10/10 Excelente

Jorge

Se hospedó 1 noche en abril de 2024
Respuesta de Nancy Y., el 10 may. 2024
Thank you for the perfect rating!!Nancy Y.#Team6

10/10 Excelente

Jose

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Excelente lugar muy cordiales
Se hospedó 1 noche en abril de 2024
Respuesta de Nancy Y., el 17 abr. 2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

10/10 Excelente

Daynella

Le gustó: Servicio y personal, servicios, condiciones de la propiedad
No le gustó: Limpieza
3min al aeropuerto
Se hospedó 1 noche en diciembre de 2023
Respuesta de Brand Experience Team , el 26 dic. 2023
Hey friend, thanks for taking time to share your review. We're thrilled to hear you had a great stay and can’t wait to tell our staff. Until next time, safe travels. Kaur J.#Team6

2/10 Terrible

Carlos

Se hospedó 1 noche en noviembre de 2023

8/10 Bueno

Edwin

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Buena
Se hospedó 4 noches en noviembre de 2023
Respuesta de Brand Experience Team, el 21 nov. 2023
Hola Edwin,¡¡Gracias por calificar positivamente su estadía!!Lilith#Equipo6

10/10 Excelente

edgar damian

Viaje en grupo, Viaje de negocios, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Muy buen lugar el único problema que tuve fue con xpdia pues al estar reservando ya casi para obtener mi nunneries de itinerario y confirmación me llegó el cobro a mi cuenta de banco pero Xperia dijo que ya se habían agotado esa habitación tuve que reservar de nuevo y me cobraron doble muy mal!!!
Se hospedó 1 noche en noviembre de 2023
Respuesta de Brand Experience Team, el 15 nov. 2023
Hola viajero,Nos gustaría hablar más sobre su experiencia con usted y le pedimos que se comunique con nuestro equipo de relaciones con los huéspedes utilizando la función Contáctenos en nuestro sitio web para conectarse con nosotros.Maz K.#Team6

8/10 Bueno

Florencia

Viaje en grupo, Viaje de negocios, Viaje familiar con niños
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
No le gustó: Limpieza
Muy conveniente en cuanto a dinero, el personal muy amable. Algo a tener en cuenta es que cualquier sonido fuera de la habitacion se escucha como si estuviera dentro. Pero fue muy buena experiencia de todos modos.
Se hospedó 1 noche en septiembre de 2023
Respuesta de Brand Experience Team, el 11 oct. 2023
Hola FlorenciaAgradecemos que compartas tu experiencia con nosotros. Nos alegra saber que disfrutó de su estadía y que nuestro personal fue útil, y esperamos verlo nuevamente pronto.Lilith#Equipo6

10/10 Excelente

Dispatch

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en agosto de 2023
Respuesta de Bri, el 19 ago. 2023
Thank you for your awesome rating! We hope to see you back soon!

10/10 Excelente

Ismael

Se hospedó 1 noche en agosto de 2023
Respuesta de Brit, el 9 sept. 2023
Thank you for a 5/5 rating! We are thrilled to hear that you had such a fantastic experience with us. We hope to have the pleasure of serving you again in the future.

10/10 Excelente

Ashley

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It's as if I would come back.
Se hospedó 1 noche en julio de 2023
Respuesta de Bree, el 26 jul. 2023
Thank you for your positive feedback and for choosing our hotel for your stay. We are delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we are thrilled that we met your expectations. We appreciate your kind words and look forward to welcoming you back on your next visit.

2/10 Terrible

Jorge A.

No le gustó: Limpieza y servicio y personal
I rented in Expedia 2 rooms at this motel 6. But 1 of them was infested with bed bugs. I call the front desk and nobody answered, so we have to walk and talk with the lady who just said sorry and told me she can’t do anything about it because the hotel rooms were sold out, but finally she made a phone call and asked the manager (she told us), about what she can do, so the instructions was if I want my money back I have to come back early in the morning because I have to talk with the manager. And this man (Erik) asked for proof so we showed him photo’s and videos to him about the bed bugs. But after that he said, we need to wait until one technician to check if everything that we said was true. So I talked to him and told him that it was impossible for me to wait because I have to travel back home. And at that time I didn’t know if I was going to get my money back or not. So right now I wouldn’t say the bed bugs were the bad part of my stay. It was the service because the entire time it was unprofessional and they showed no signs of empathy and never helped me even though it was during the middle of the night so I couldn’t find a place to stay for the middle of the night.
Se hospedó 1 noche en junio de 2023
Respuesta de B, el 20 jun. 2023
Thank you for taking the time to share your feedback with us. We take all guest reviews seriously and we are so very sorry to hear that you had a negative experience during your stay with us.We have a strict protocol in place to prevent and address any potential concerns and we regularly conduct inspections and treatments to ensure the cleanliness and safety of our rooms.We apologize for any inconvenience or discomfort you may have experienced during your stay, and we hope to have the opportunity to address your concerns and welcome you back in the future.If you have any further concerns or questions, please do not hesitate to contact us directly. We value your feedback and take all necessary steps to ensure the safety and comfort of our guests.

10/10 Excelente

Clemente

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
I recommend definitely!!
Se hospedó 1 noche en mayo de 2023
Respuesta de Brit, el 6 may. 2023
Thank you for your review! We’re happy you enjoyed your stay!

10/10 Excelente

Jefry

Se hospedó 1 noche en octubre de 2022
Respuesta de Brand Experience Team, el 21 nov. 2022
Hi Jefry,Thanks for your review, we really appreciate the support. Lilith#Team6

8/10 Bueno

Cristina

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Limpio
Se hospedó 3 noches en agosto de 2022

4/10 Malo

Jessica

No le gustó: Servicios y condiciones de la propiedad
Se hospedó 2 noches en agosto de 2022

10/10 Excelente

Juan

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Todo muy bien excelente alojamiento
Se hospedó 1 noche en mayo de 2022
Respuesta de Brand Experience Team, el 8 jun. 2022
Hola Juan, ¡Nos alegra que haya tenido una gran experiencia y apreciamos sus comentarios! Esperamos poder brindarle todas sus futuras necesidades de alojamiento. Lilith #Team6

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en mayo de 2021

2/10 Terrible

Cliente verificado

Viaje de negocios
No le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
First of all I don’t have any expectations with the hotel because photos are one thing and the reality are other. If we start with the room... we decided to choose a king size bed and it wasn’t bad but with just two tiny and terrible pillows. The lights in our room didn’t work at the only lights was the bathroom and the ones we have in every side of our bed my side didn’t work too just my husband’s side. No microwave, no mini fridge, no clothes iron... NOTHING! Not even hair dryer. If we have to talk about the bathroom... it was a freaking tiny and uncomfortable, the Shower was... TERRIBLE. My husband had so many problems cause the shower head was very low so you had to bend over and you have to be very careful not to leave the entire bathroom full of water cause of the terrible curtain. At the end we felt very uncomfortable and kind of stress because the place was not big enough. My husband started to feel claustrophobic for that.
Se hospedó 12 noches en marzo de 2021
Respuesta de Motel 6 Boise Airport Guest Care , el 3 abr. 2021
We are very interested in your feedback. Please call the location and speak the manager so we can better ensure the experience for all our guests that they expect. We would love the opportunity to make this right. Please understand we arrive with every guest to ensure their experience is beyond their expections. Thank you and we hope to hear from you soon.

4/10 Malo

Alan

Le gustó: Limpieza y servicio y personal
No le gustó: Condiciones de la propiedad
Good: Clean, affordable, close to airport, interstate and downtown. Good staff (*see below). Bad: Noisy. A/C didn't work and would not go below 72 even if it did. Shower was ADA complaint but made a huge puddle. Poor night manager was helpful but not much he could do. In the morning, someone on staff started vacuuming at 845am MDT/745am Pacific which was unpleasant way to start the day.
Se hospedó 1 noche en mayo de 2024

2/10 Terrible

Jeremy

Viaje familiar con niños
Le gustó: Servicio y personal
No le gustó: Limpieza, servicios, condiciones de la propiedad
The gentleman working the front desk was great and did what he could. The place over all is run down.
Se hospedó 2 noches en mayo de 2024

10/10 Excelente

Cody

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Was convenient place to stay close to the airport. Staff was super friendly. Rooms needed a little work. Our floor had chunks missing and there were deep scratches on other parts of the floor. Other than that, this was a great place to stay for the night!
Se hospedó 1 noche en mayo de 2024

6/10 Aceptable

Alfredo

Le gustó: Limpieza y servicio y personal
My room wasn’t ready when I checked in
Se hospedó 1 noche en mayo de 2024

6/10 Aceptable

Logan

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Rooms are great and really nice only thing i coyld say would be in issue is the shower is pretty small other than that staff was amazing and really nice only other comaplaint is the outside of the building is kind of rough looking
Se hospedó 1 noche en mayo de 2024
Respuesta de Brand Experience Team, el 21 may. 2024
Hi Logan, Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention. We hope for the opportunity to improve your experience with us. Please visit again. Maz K.#Team6

4/10 Malo

Davinaa

No le gustó: Condiciones de la propiedad
Se hospedó 2 noches en mayo de 2024

10/10 Excelente

Timm

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Good
Se hospedó 1 noche en mayo de 2024
Respuesta de Brand Experience Team, el 21 may. 2024
Hi Timm,Thank you for the amazing rating!! Maz K.#Team6

8/10 Bueno

Rupert

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en mayo de 2024

2/10 Terrible

Wayne

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 3 noches en mayo de 2024

4/10 Malo

Candise

Viaje familiar con niños
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Unclean and unsanitary and very unsafe.
Se hospedó 1 noche en mayo de 2024
Respuesta de Brand Experience Team, el 21 may. 2024
Hi Candise,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

4/10 Malo

Donald

Viaje familiar con niños
Le gustó: Servicios
4 people in our party and got 2 towels in 4 days, gousekeeping staff were kinda rude when we would ask for towels or linen, wasnt like we were making them change the sheets, we did it
Se hospedó 6 noches en abril de 2024
Respuesta de Brand Experience Team, el 21 may. 2024
Hi Donald,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

10/10 Excelente

Maria

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The staff was incredibly accomodating and for the price I paid last minute it was much better than I could have expected. Easy location from the airport.
Se hospedó 1 noche en mayo de 2024
Respuesta de Nancy Y., el 15 may. 2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

8/10 Bueno

TimmiAnn

Viaje en grupo, Viaje en pareja
Le gustó: Limpieza
No le gustó: Servicios
I didn't have a coffee maker, microwave or mini fridge in my room & the shower head was ridiculously low, but the water was hot at least & they upgraded my room even tho i paid for a cheaper room out of convenience. I also got my deposit back super dang quick. Staff has no people skills, but it's quiet & comfortable none the less
Se hospedó 1 noche en abril de 2024
Respuesta de Nancy Y., el 15 may. 2024
We appreciate the wonderful rating, thank you for bringing your concerns to our attention; this will help us improve our guest experience greatly.Nancy Y. #Team6

2/10 Terrible

eric c

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The hotel booking policy’s are the worst and not customer focused. Specifically, I booked and paid for a two night stay at this hotel, but unfortunately, my flight was changed and I was unable to check in one my first booking date. I attempted to check in on the following day, but was told that my reservations were canceled and would not receive a room or a refund for the second day! Basically, Motel 6 stole my money..
Se hospedó 2 noches en mayo de 2024
Respuesta de Nancy Y., el 15 may. 2024
After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Nancy Y.#Team6

8/10 Bueno

Shauna

Viaje familiar, Viaje familiar con niños
Le gustó: Servicio y personal
No le gustó: Servicios
Very basic motel but had what we needed. Friendly staff and we felt safe here. It was a little loud late at night and we had dogs barking next door but all pretty minor honestly. We usually stay in Marriott properties but this one was a perfect budget option for a last minute trip. No frills but met my expectations.
Se hospedó 5 noches en abril de 2024
Respuesta de Nancy Y., el 15 may. 2024
We appreciate the wonderful rating, thank you for bringing your concerns to our attention; this will help us improve our guest experience greatly.Nancy Y. #Team6

10/10 Excelente

Jeremy

Viaje con mascota
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great value for the buck. Friendly staff!
Se hospedó 1 noche en mayo de 2024
Respuesta de Nancy Y., el 15 may. 2024
Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon, Safe Travels! Nancy Y.#Team6

2/10 Terrible

karen

We missed the plane because the had a computer problem and many are stranded
Se hospedó 1 noche en mayo de 2024
Respuesta de Nancy Y., el 15 may. 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

8/10 Bueno

Susan, Henderson

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
I feel pretty safe here
Se hospedó 1 noche en mayo de 2024
Respuesta de Nancy Y., el 15 may. 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

10/10 Excelente

Miranda

Viaje con mascota
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Other than the very weird shower head position, which they clearly can’t change without major costs and repairs, the only thing I would have liked more is a warmer blanket. It’s a Motel 6 not the Hilton, I don’t see why people are leaving such negative comments.
Se hospedó 1 noche en abril de 2024
Respuesta de Nancy Y., el 15 may. 2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

4/10 Malo

Jonathan

Viaje de negocios
Le gustó: Servicio y personal
No le gustó: Limpieza, servicios, condiciones de la propiedad
Room was not cleaned properly. Found cat food on the floor, used dental floss on the bathroom counter. Very limited amenities. I.e. not shampoo/conditioner, fridge, microwave in room
Se hospedó 1 noche en abril de 2024
Respuesta de Nancy Y., el 15 may. 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

6/10 Aceptable

Jiselle

Le gustó: Servicio y personal
No le gustó: Limpieza
Se hospedó 1 noche en abril de 2024
Respuesta de Nancy Y., el 10 may. 2024
Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Nancy Y.#Team6

4/10 Malo

Robert

No le gustó: Condiciones de la propiedad
Booked a king sized bed……got a queen……noisy neighbors……..sink did not drain in bathroom…….1 bath towel for 2 adults. Front desk clerk said the room shouldn’t have been booked , as they were out of rooms, but Expedia did anyway. 9:30 pm and out of options. 👎
Se hospedó 1 noche en abril de 2024
Respuesta de Brand Experience Team, el 7 may. 2024
Hi Robert,Thank you for providing your feedback. Your experience is definitely not our standard of service. We appreciate you bringing this to our attention. We hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

8/10 Bueno

Jamie

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Could use better coffee station
Se hospedó 1 noche en abril de 2024
Respuesta de Brand Experience Team, el 7 may. 2024
Hi Jamie, Thank you for sharing your review. We are glad you enjoyed your stay! Maz K.#Team6

4/10 Malo

Kylie

Viaje de negocios, Viaje en pareja
No le gustó: Limpieza
The standard 1 king bed room was nice and appeared to be upgraded recently. The cleanliness was poor. Every corner was dirty and dusty. Was even visited by 2 cockroaches in the bathroom. There was no lid on the toilet so when you flush it sprays. The walls were dirty. But it was cheap and good for a one night stay. I would not stay again. But it was better than no where or sleeping in the car. Bed was comfortable. AC worked. Easy check in and check out. Overall it’s a no.
Se hospedó 1 noche en abril de 2024
Respuesta de Brand Experience Team, el 7 may. 2024
Hi Kylie,Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Maz K.#Team6

8/10 Bueno

Mark, Milliken

Le gustó: Condiciones de la propiedad
Se hospedó 1 noche en abril de 2024
Respuesta de Nancy Y., el 10 may. 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

6/10 Aceptable

Mark, Milliken

Viaje en grupo
Le gustó: Condiciones de la propiedad
No le gustó: Servicios
Worked out well for parking with my trailer
Se hospedó 3 noches en abril de 2024
Respuesta de Brand Experience Team, el 7 may. 2024
Hi Mark,Thank you for providing feedback. Your experience is important to us, and we hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

2/10 Terrible

Julia

Viaje de negocios
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The hallway floor was soaking wet next to my room. The second night of my stay my key card didn’t work so I got a new card at the desk. The next morning at 8:15am housekeeping tried opening my door and told me I was already checked out. She wasn’t that friendly and told me to open the door. I wasn’t ready at all but showed her my email about my reservation. She said she would told the front desk. An hour later I’m about to leave and tried explaining what happened. He didn’t let me finish what I was saying and told me my key was in the check out container. I told him I had to get a new one the night before. He kinda looked at me and didn’t say much. I left feeling rushed and like I didn’t want to be there. No one apologized for the disturbance. I don’t want to stay there ever again.
Se hospedó 2 noches en abril de 2024
Respuesta de Brand Experience Team, el 7 may. 2024
Hi Julia,After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon.Maz K.#Team6

4/10 Malo

Daniel

Viaje de negocios
Le gustó: Limpieza
No le gustó: Servicios y condiciones de la propiedad
No refrigerator or microwave
Se hospedó 2 noches en abril de 2024
Respuesta de Brand Experience Team, el 7 may. 2024
Hi Daniel,We apologize that your recent stay wasn’t a great one. We hope you’ll give us another chance in the future.Maz K.#Team6

10/10 Excelente

Timm

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
No deposit
Se hospedó 1 noche en abril de 2024
Respuesta de Brand Experience Team, el 7 may. 2024
Hi Timm,Thank you for the perfect rating!! Maz K.#Team6

10/10 Excelente

Megan

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Was a great stay
Se hospedó 1 noche en marzo de 2024
Respuesta de Brand Experience Team, el 7 may. 2024
Hi Megan,Thank you for the amazing rating!! Maz K.#Team6

6/10 Aceptable

Brenda

Viaje de negocios, Viaje en pareja, Viaje con mascota
Le gustó: Limpieza y servicio y personal
I dont care for connecting rooms,if your not needing it. The shower was ODD. The bed was not comfortable, we foud hair on the bed ,under the pillows and under the first layer of sheets. We did not report it. We used our own blankets.
Se hospedó 1 noche en abril de 2024
Respuesta de Brand Experience Team, el 1 may. 2024
Hi Brenda, Thanks for taking the time to share your review! We pride ourselves on providing a comfortable night's rest, so we’re always disappointed to hear when that doesn’t happen. Even though we fell short of your expectations this time, we’re committed to doing better next time, and apologize for any inconvenience.Natalie #Team6