6/10 Aceptable
Mendy U., Rosenberg, tx
12 jun. 2025
Just okay
Cabin was beautiful and in beautiful location, however, the floors were filthy. Our feet were black from walking on the floors in the cabin. Each time I saw the cleaning crew going in to clean another cabin, not one time were they carrying a mop or a mopping bucket and it was very clear that the floors had not been mopped in quite a long time. I understand it's a bad season for ticks, but there were some in our cabin and two of us got tick bites as we slept. Check-in was confusing as we received no instructions on how to check in. We got to the cabin and had no way to get inside. I called the phone number in the confirmation and learned we had to check in approximately 3 miles away at the leasing office. They blamed the failure of providing those details on VRBO. The pool house did not have pool towels as indicated in our printouts and the pool house was locked along with the pool entrance gate. We had to go across rocks and gravel to go around the pool and go in through a side gate that was open to access the pool. For a week's stay and 6 people, we were provided two small rolls of toilet paper for each bathroom and two very small bars of soap which for six people wasn't nearly enough. There were not enough towels so we had to wash their towels. Overall, I gave a 3 star just due to these few issues. The toilets and tubs were clean as well as the counter surfaces, but the cabin could use a deep clean. Many pet stains on the living room carpet as well.
Mendy U.
Se hospedó 5 noches en junio de 2025