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Opiniones de Marygreen Manor Hotel

4 out of 5
Marygreen Manor Hotel
London Road, Brentwood, England

Opiniones

8.8

Excelente

Puntuación de 10, es decir, Excelente. Basada en 352 de 630 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 200 de 630 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 54 de 630 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 17 de 630 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 7 de 630 opiniones" "

9.0/10

Limpieza

9.0/10

Servicio y personal

8.8/10

Servicios

8.4/10

Condiciones de la propiedad

8.4/10

Cuidado del medio ambiente

Opiniones

6/10 Aceptable

linda, murcia spain

Le gustó: Limpieza y servicio y personal
No le gustó: Comodidad de las habitaciones
Lovely hotel but very noisy at times
We stayed for 2 nights and our room was next to the gardens with people talking and kids screaming and running around outside our window. There was a hen party and they were also very loud for half the night. They had functions all werkend and this meant that staff weren't attentive if you weren't wuth the big party or if you managed to find someone to order from, they either asked us to ask someone else or took the order and forgot.

8/10 Bueno

Maureen

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Nice room overlooking the garden with thoughtful extras. However, the boiler had broken down so we had no hot water in the morning. This was compensated by giving us a free breakfast.
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Daniel

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Last minute booking. Very reasonable price. Nice and clean with friendly staff. Would recommend
Se hospedó 1 noche en abril de 2024
Respuesta de Reservations, el 29 abr. 2024
Thank you for taking the time to complete your post stay review, we are happy to see you had a great stay, and we hope to welcome you back soon

10/10 Excelente

Christopher Lee

Le gustó: Limpieza y condiciones de la propiedad
Se hospedó 1 noche en abril de 2024
Respuesta de Reservations, el 29 abr. 2024
Thank you for your comments, we are happy to see you had a great stay and hope to have the pleasure or seeing you again soon

10/10 Excelente

John

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en abril de 2024
Respuesta de Reservations, el 29 abr. 2024
Thank you for your review, we are pleased to see you had a wonderful stay with us.

10/10 Excelente

Carole

Viaje familiar
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
We liked everything about it
Se hospedó 1 noche en abril de 2024
Respuesta de Reservations, el 15 abr. 2024
Dear CaroleThank you for your wonderful comments, we are pleased to see that you had an enjoyable stay. We look forward to welcoming back soon.

10/10 Excelente

Fiona

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
As a hotel owner myself, cleanliness is the more important thing to me and this hotel was sparkling clean.
Se hospedó 2 noches en abril de 2024
Respuesta de reservations, el 5 abr. 2024
Dear FionaThank you for your lovely comments, we shall pass you comments on to the Housekeeping department. We hope to welcome you back soon

10/10 Excelente

Gemma

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We were staying just 1 night, post holiday before heading home to the NE. We arrived late, greeted by a friendly member of staff. Our room was comfortable and spotlessly clean. Kettle, coffee, tea, water, biscuits and fruit were all available in the room. The bathroom was also spotless and fully equipped. Breakfast was varied and friendly staff welcomed us. All in all a great stay, would recommend to others
Se hospedó 1 noche en marzo de 2024
Respuesta de Reservations, el 28 mar. 2024
Dear GemmaThank you for your wonderful review, we are pleased to see that you had an enjoyable stay with and hope to have the pleasure of welcoming you back soon#

10/10 Excelente

Sian

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I only stayed for one night so can't offer much insight, but staff were welcoming, my room was lovely as well as clean, and it was a nice peaceful setting, not far from shops/restaurants etc. Would stay again!
Se hospedó 1 noche en marzo de 2024
Respuesta de reservations, el 25 mar. 2024
Thank you for your wonderful review, we are pleased to see you had a wonderful stay with us.We hope to have the pleasure of welcoming you back soon..

10/10 Excelente

Nicky

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Beautiful buildings, high quality furniture and great food offerings. Staff very welcoming and hard working. Will definitely return.
Se hospedó 1 noche en marzo de 2024
Respuesta de Reservations, el 4 mar. 2024
Dear NickyThank you for taking the time to complete your post stay review. We are pleased to see you had a wonderful stay with us and you found our colleagues welcoming. We look forward to welcoming you back soon.

10/10 Excelente

AA

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Nice place
Se hospedó 1 noche en febrero de 2024
Respuesta de Reservations, el 22 feb. 2024
Thank you very much and glad you had a pleasant stay with us.

10/10 Excelente

Gary

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Another lovely stay at this hotel.
Se hospedó 1 noche en enero de 2024
Respuesta de Reservations, el 5 feb. 2024
Dear GaryThank you for your comments, we are pleased to see you enjoyed you stay with us again. We look forward to welcoming you back soon

10/10 Excelente

Alan

Se hospedó 1 noche en enero de 2024
Respuesta de Reservations, el 5 feb. 2024
Dear AlanThank you for your review, we are pleased to read you had a great stay at Marygreen Manor.

10/10 Excelente

HELEN

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Exceptional Staff
The staff are exceptional ! We really noticed how helpful and kind they were … Food great too The room had some nice touches and was very cozy
Se hospedó 1 noche en enero de 2024
Respuesta de Reservations, el 5 feb. 2024
Dear HelenThank you for your wonderful comments, we have passed these on. We hope to welcome you back soon.

8/10 Bueno

Jacob

Se hospedó 2 noches en enero de 2024
Respuesta de Reservations, el 5 feb. 2024
Dear JacobThank you for completing your post stay comments, we are happy to see that on the whole you had an enjoyable stay.

10/10 Excelente

Jeanette

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 4 noches en enero de 2024
Respuesta de Reservations, el 5 feb. 2024
Dear JeanetteThank you for taking the time to complete your review. we are happy to read you had a enjoyable stay with us.

10/10 Excelente

Debbie

Se hospedó 1 noche en diciembre de 2023
Respuesta de Reservations, el 5 feb. 2024
Thank you for completing your post stay review, we are pleased to see you had a nice stay with us.

8/10 Bueno

Carol

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Olde Worlde charm
Just an overnight stay in a location that is convenient for London, into Essex and links via the M25 and A12. Room was well equipped and clean. Staff were friendly and welcoming. Excellent breakfast. The rate for the B&B room chosen was good value for money.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Reservations, el 5 feb. 2024
Dear CarolThank you for your review, we are happy to see that on the whole you enjoyed your stay with us.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Beautiful historic building
Beautiful historic building, everywhere spotlessly clean! Easy parking, staff very friendly and helpful. Had a good breakfast, freshly cooked, with a good selection for continental breakfast as well. Sat in the lounge by the log fire having an evening drink, it was so atmospheric, it was wonderful! A unique place to stay.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Reservations , el 20 dic. 2023
Thank you for your wonderful review. We are pleased to read that you had an amazing stay with us and we hope to have the pleasure of welcoming you back soonKind regards

8/10 Bueno

Alan

Se hospedó 1 noche en diciembre de 2023
Respuesta de Reservations , el 17 dic. 2023
Thank you for taking the time to complete your review. We are happy to see you had an enjoyable experience at Marygreen Manor. We hope to have the pleasure of seeing you again soon

8/10 Bueno

Hugo

Viaje familiar
Nice and charming old manor
Se hospedó 3 noches en diciembre de 2023
Respuesta de Reservations , el 17 dic. 2023
Thank you for completing your post stay review. We are pleased to see that on the whole you had an enjoyable experience at Marygreen Manor. We hope to have the pleasure of welcoming you back in future

8/10 Bueno

PATRICIA

Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2023
Respuesta de Reservations , el 17 dic. 2023
Thank you for you review. We are happy to see you had an enjoyable stay at Marygreen Manor and hope to welcome you back soon

6/10 Aceptable

Tracy

Le gustó: Limpieza y condiciones de la propiedad
Lovely building, unhappy staff
Beautiful building but sadly unhappy staff that snapped at each other. Even the management appeared rude to the rest of the staff, there was no manners or politeness between them. We had to wait a long time for the bartender but humiliation is not nice to see. Also our room had no heat working.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Reservations , el 17 dic. 2023
Dear TracyThank you for your comments we are sad to read that stay was tarnished by our colleagues. We have passed your comments onto the General Manager to address with the management team. We hope this will not deter you from returning to Marygreen Manor in the future

4/10 Malo

Jon

Viaje de negocios
No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Stuck in the 80's
The Marygreen Manor aka The Moat House back in the day used to be an exclusive venue but its not moved on with the times - its very tired and needs a complete refurbishment for the price you're paying.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Reservations , el 17 dic. 2023
Thank you for taking the time to complete your review. We are sorry to read of your disappointment. We have passed your comments on to the General Manager

10/10 Excelente

Paul

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en noviembre de 2023
Respuesta de Reservations, el 24 nov. 2023
Dear PaulThank you for completing the post stay review. We are pleased to see you had an enjoyable stay with us. We hope to welcome you back in the future.

10/10 Excelente

GERALD

Se hospedó 1 noche en noviembre de 2023
Respuesta de Reservations, el 9 nov. 2023
Dear GeraldThank you for completing your post stay review. We are pleased to see that you had an enjoyable stay with us and hope to welcome you back soon Kind regardsReservations

10/10 Excelente

Sunitha

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Love this venue, old and traditional TUDOR setting. Just simply lovely.
Se hospedó 1 noche en octubre de 2023
Respuesta de Reservations, el 31 oct. 2023
Thank you for completing your post stay review. we are happy to to see you had a wonderful stay with us. We hope to welcome you back soon

10/10 Excelente

Terence

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Lovely historic hotel
Clean & comfortable
Se hospedó 1 noche en octubre de 2023
Respuesta de Reservations, el 31 oct. 2023
thank you for your wonderful review, we are pleased to see you had an enjoyable stay with us.

8/10 Bueno

Mark

Viaje de negocios
Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Pretty Good
Stayed here for one night on a business trip. Hotel was very nice and really handy, but unusually the staff really weren't very helpful. We checked in and had no idea how to find our room, everything felt a bit too much like effort and that was disappointing as the hotel itself is very good.
Se hospedó 1 noche en octubre de 2023
Respuesta de Reservations, el 16 oct. 2023
Dear MarkThank you for completing your review, we are pleased to see that on the whole you had an enjoyable stay with us. We are sorry to read of the issue you had with the staff and have passed your comments on to the General Manager to address.

10/10 Excelente

Kirsty

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Beautiful Tudor Hotel
Picked because we needed a stopover travelling south into London. Location is perfect, just off M25 but nice and quiet. Beautiful hotel, as good as the photos on the website, really happy with our stay overall. 8yo son recently been learning about the Tudors and Henry 8th so he was very impressed! The only thing that let it down was breakfast. Paid for full English but ingredients seemed poor quality, tinned mushrooms, not very nice sausage. Such a shame as the room we ate in was incredible! All the staff we came across were friendly and helpful. Would definitely stay again but wouldn’t pay for breakfast I don’t think.
Se hospedó 1 noche en septiembre de 2023
Respuesta de Reservations, el 18 sept. 2023
Dear KirstyThank you for completing your review, we are pleased to see that you and your son enjoyed your stay. we are sorry to read of your disappointment over the breakfast, we have passed your comments on to the Head Chef and General Manager. We hope this will not deter you from returning to Marygreen Manor in the future.

10/10 Excelente

David

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
I’d stay here again
Interesting Tudor period style hotel. Exterior rooms in a motel arrangement surrounding a nice garden. Room was very spacious and clean with TV, Wi-Fi and a bath. No air-con in our room (only a fan). But, I noticed that some adjacent rooms had mobile units. Food was excellent, prices reasonable and service friendly.
Se hospedó 1 noche en septiembre de 2023
Respuesta de Reservations, el 18 sept. 2023
Dear DavidThank you for taking the time to complete your post stay review. We are happy to see that you had an enjoyable stay and we hope to have the pleasure of welcoming you back in the future

10/10 Excelente

Diane

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 4 noches en agosto de 2023
Respuesta de Reservations, el 7 sept. 2023
Dear DianeThank you for completing your post stay review, we are pleased to see you had an enjoyable stay with us.

8/10 Bueno

PATRICIA

Le gustó: Limpieza
Marygreen
Lovely place but rooms in need of a refresh. Breakfast was a bit chaotic.
Se hospedó 2 noches en septiembre de 2023
Respuesta de Reservations, el 6 sept. 2023
Dear PatriciaThank you for completing your online review, we are pleased to see that on the whole you had an enjoyable stay. we are sorry to read that you found the Breakfast a bit chaotic and the decor a bit dated, we have passed your comments on to the General Manager to look into

8/10 Bueno

Neil

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great place to stay, lots of history.
A lovely place to stay, we had a garden view room which was great. The staff were lovely and the food was good too. We even had a portable aircon unit in our room. Only slight criticism was that the bed was quite hard and not very comfy, but that is a very personal thing and someone else might have loved it.
Se hospedó 2 noches en septiembre de 2023
Respuesta de reservations, el 4 sept. 2023
Dear NeilThank you for completing you post stay review, we are happy to see that on the whole you had an enjoyable stay with us. We are sorry to read that you found the bed a bit uncomfortable.We hope this will not deter you from returning

8/10 Bueno

Mark, Havant

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The lady on the front desk was very friendly and helpful. The room, although the décor was 'dated', was very comfortable with plenty of room. Bed was super comfy, and shower was nice (some recent hotels I've stayed in had poor power). Would stay again when next in the area.
Se hospedó 1 noche en agosto de 2023
Respuesta de Reservations, el 4 sept. 2023
Dear MarkThank you for your post stay review, we are pleased to see that our colleague looked after you and you found the bed comfortable. We look forward to welcoming you back next time you are in the area.

8/10 Bueno

Janine

Viaje familiar
Le gustó: Servicios
Pretty property and gardens, very helpful staff.
Se hospedó 1 noche en agosto de 2023
Respuesta de Reservations, el 1 sept. 2023
Dear JanineThank you for completing your post stay review, we are pleased to see you had an enjoyable stay with us.

10/10 Excelente

Jeanette

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The location of this hotel was perfect for the M25 motorway. The manager Mr Yusif Daher was exceptionally pleasant & helpful. The receptionist Ayman was also extremely polite & obliging. The rooms are clean, the beds are comfortable & there is plenty of space to put clothes etc away. The rooms are a little dated but really pleasant. I would much rather stay in a place like the Marygreen than a hotel that belongs to a chain which are usually soulless & lack character. The Marygreen is homely & welcoming & the staff are amazing which contributes to making this such a great place to stay. Reasonably priced, good food & exceptional service. It was originally a Tudor Manor House & still has many of its original features. Free on site parking . I can highly recommend the Marygreen hotel
Se hospedó 2 noches en agosto de 2023
Respuesta de Reservations, el 31 ago. 2023
Dear JeanetteThank you for your wonderful review, we are pleased to read that our colleagues looked after you and you appreciated the charm of the 16th Century Building. We hope to have the pleasure of welcoming you back in the future.

10/10 Excelente

Joyce

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We stayed at Marygreen for 3 nights and enjoyed the experience. The food was excellent as were the helpful and friendly staff. Beautiful building, only suggestion would be to update shower and have a more accessible TV. Garden is lovely.
Se hospedó 3 noches en agosto de 2023
Respuesta de Reservations, el 29 ago. 2023
Dear JoyceThank you for your review, we are pleased to see you had a nice break with us. We have passed your comments on to the General Manager regarding the Showers

10/10 Excelente

Tara

Se hospedó 1 noche en agosto de 2023
Respuesta de Reservations, el 21 ago. 2023
Dear TaraThank you for completing your post stay review. We are happy to see that you had an enjoyable stay. We hope to have the pleasure of welcoming you back in the future.

10/10 Excelente

Melvyn

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Perfect……..almost!
Extremely comfortable stay. Everything was first class. They even have charging points, BUT BUT BUT, the most expensive electricity in the country at £1.10/kWh, outrageous. Shame because everything else was perfect.
Se hospedó 1 noche en agosto de 2023
Respuesta de Reservations, el 17 ago. 2023
Thank you for completing your online review, we are pleased to see that on the whole you enjoyed your stay with us. We have passed your comments on to the General Manager regarding the cost of the charging points

10/10 Excelente

Robert

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great stay 😊
Se hospedó 1 noche en agosto de 2023
Respuesta de Reservations, el 16 ago. 2023
Dear RobertThank you for completing your online review, we are pleased to see you enjoyed your recent visit to Marygreen Manoe. We hope to welcome you back soon.

8/10 Bueno

Ali

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios
It’s a lovely laid out old Manor House - ancient. This is definitely a wow factor. Outside gardens are in a quadrangle- very pretty on august.. The room we had was fine. Not outstanding. Just could do with a make over ! Tiles in bathroom need grouting ! Hallway going into the room, smelled very musty. Not pleasant. Bed could do with a new mattress or a topper on it. Saying all this makes it sound not great- reality is, it was fine. Ps breakfast was really good.
Se hospedó 1 noche en agosto de 2023
Respuesta de Reservations, el 14 ago. 2023
Dear AliThan you for taking the time to fill out your Post Stay review. We are pleased to see that on the whole you enjoyed your stay. We were sorry to read however about the bed and smell issues you mentioned, we have passed these on to the Head Housekeeper and General Manager to investigate.

10/10 Excelente

Steve

Se hospedó 2 noches en julio de 2023
Respuesta de Reservations, el 3 ago. 2023
Dear SteveThank you for your review. We are pleased to see you had an enjoyable stay with us and hope to have the pleasure of welcoming back in the future

10/10 Excelente

Ricardo

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en julio de 2023
Respuesta de Reservations, el 26 jul. 2023
Dear RicardoThank you for your review, we are pleased to see you had an enjoyable stay with us.

8/10 Bueno

Andrew

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Good
Second time staying which didn’t realise. Room was recently refurbished, overall a good stay, quiet, comfortable, evening meal was nice however didn’t use the breakfast facility. There isn’t a lot around the area from what I noticed however was a business trip so not an issue.
Se hospedó 2 noches en julio de 2023
Respuesta de reservations, el 21 jul. 2023
Dear AndrewThank you for your review, we are pleased to see that on the whole you had an enjoyable return visit to Marygreen Manor. We hope to welcome you again and maybe you will be able to sample our wonderful breakfast.

10/10 Excelente

Sabine

Se hospedó 1 noche en julio de 2023
Respuesta de Reservations, el 18 jul. 2023
Thank you for your wonderful score, we are pleased to see you had an enjoyable stay with us

10/10 Excelente

Christine

Se hospedó 2 noches en julio de 2023
Respuesta de Reservations, el 14 ago. 2023
Thank you for completing your review, we are pleased to see you had an enjoyable stay with us. We hope to see you again soon.

4/10 Malo

Lee

Not so good
I think they should have told me that they had a venue wedding venue on when I was booking because otherwise I probably would not have booked we had a hallway but blocked up with people arguing and threatening to fight then the hotel told us they'd already chucked some people out this is the second time I've stayed I'm disappointed in this time
Se hospedó 1 noche en julio de 2023
Respuesta de Reservations, el 11 jul. 2023
Dear LeeThank you for completing your post stay review. We are sorry to read of the disturbance you experienced this time and hope it will not deter you from Marygreen Manor in the future, please give the hotel a call if you do to see if we have any functions booked.

10/10 Excelente

Graham

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
An excellent venue for relaxation. Spacious and well-appointed rooms. Efficient staff, particularly Michael in the restaurant and Eamonn on the front desk, who answered all pre-booking questions patiently and accurately.
Se hospedó 2 noches en julio de 2023
Respuesta de Reservations, el 11 jul. 2023
Dear GrahamThank you for taking the time to complete your post stay review. We are happy to read your enjoyed our wonderful Hotel and our colleagues looked after. We have passed your comments on to the staff especially to Michael and Eamonn.

10/10 Excelente

Gillian

Se hospedó 1 noche en julio de 2023
Respuesta de Reservations, el 11 jul. 2023
Dear Gillian Thank you for your wonderful review, we are pleased to see that you had an enjoyable stay with us.