Vista frontal de la propiedad

Opiniones de Swandale Guest House

4 out of 5
Swandale Guest House
11 Swanland Avenue, Bridlington, England

Opiniones

9.4

Excepcional

Puntuación de 10, es decir, Excelente. Basada en 98 de 130 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 29 de 130 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 2 de 130 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 0 de 130 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 1 de 130 opiniones" "

9.8/10

Limpieza

9.6/10

Servicio y personal

9.6/10

Servicios

9.4/10

Condiciones de la propiedad

9.0/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Valerie

Se hospedó 3 noches en agosto de 2021

8/10 Bueno

Caroline

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en agosto de 2021

10/10 Excelente

John

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 3 noches en agosto de 2021

10/10 Excelente

Joanne

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great stay at a lovely place
We had a great stay ! Everything was very clean and the welcome and service were wonderful. Could not fault the place at all
Se hospedó 2 noches en julio de 2021

10/10 Excelente

Caren

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Everyone so friendly and the host made us so welcome we are going back in September can’t wait
Se hospedó 1 noche en julio de 2021

10/10 Excelente

Nicola

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Nice warm welcome on arrival
Lovely guest house, absolutely lovely lady that ran it, we had a really nice warm welcome, and homemade biscuits on arrival. Very clean comftable room.
Se hospedó 1 noche en agosto de 2021

10/10 Excelente

Cliente verificado

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Everything was great very clean and a lovely breakfast and very friendly and efficient staff
Se hospedó 1 noche en julio de 2021

8/10 Bueno

Bev

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Nice little guest house !
We only stayed 1 night, so we weren't in the hotel long ! Had a good night sleep & a lovely breakfast the following morning !
Se hospedó 1 noche en julio de 2021

10/10 Excelente

Mary

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
We were booked in for 2 nights for our wedding anniversary but we had to leave early as our daughter was rushed to hospital the lady was very understanding and said we could go back another time to finishbour stay. The hotel was very clean the room were love plenty of room to moive around the bathroom was spotless. The check-in was very smooth amd the breakfast was lovely plenty of choice we will definitely be back
Se hospedó 2 noches en julio de 2021

10/10 Excelente

Lee

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great Guest House in Brid
Great place to stay near central Bridlington. Very comfortable and very friendly service
Se hospedó 1 noche en julio de 2021

10/10 Excelente

Michael

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excellent
This guest house is worth all the stars its been given in previos reviews Quality land lady, easy to park, close to the front, home made preserves
Se hospedó 1 noche en julio de 2021

10/10 Excelente

Jane

Se hospedó 2 noches en julio de 2021

10/10 Excelente

clive

Se hospedó 1 noche en julio de 2021

6/10 Aceptable

Darran

Viaje en grupo
Le gustó: Limpieza y servicio y personal
No le gustó: Comodidad de las habitaciones
Se hospedó 1 noche en julio de 2021

10/10 Excelente

Amanda

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Absolutely perfect
Adorable little b&b, clean nothing too much trouble, staff were lovely, breakfast delicious with lots of choice, great location, it was my birthday and received chocs and a card which was a lovely surprise, would highly recommend
Se hospedó 3 noches en julio de 2021

8/10 Bueno

Christina

Le gustó: Condiciones de la propiedad y comodidad de las habitaciones
We had a lovely room very bright and airy. The bed was comfy, plenty of tea and coffee available. There were lots of little extra touches that included bathrobes and a variety of soaps and creams and other accessories in the bathroom. The only negative was the shower over the bath, we found this a little troublesome to use. The standard of cleanliness was outstanding and the staff and the owner were extremely friendly and helpful. The breakfast was excellent with lots of variety. We we’re pleased that a parking permit had been arranged for the duration of our stay. We had a very relaxing stay and would definitely return. John and Christina
Se hospedó 2 noches en junio de 2021

10/10 Excelente

Susan

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Very clean, lovely host excellent breakfast. Would recommend
Se hospedó 3 noches en junio de 2021

10/10 Excelente

Linzi

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
No title just really nice stay
Very clean and airy bright room, pleasant staff felt very comfortable. If there was one critisism it would be the little shower, but above all great comfortable and highly recommended will be sending approval to friends and family.
Se hospedó 1 noche en junio de 2021
Respuesta de Anna, el 29 jun. 2021
Hello, Linzi, we really do appreciate your taking the time to write such a great review, it's rewarding to hear that you enjoyed your stay with us.

10/10 Excelente

John

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great would stay again breakfast was spot on
Se hospedó 1 noche en junio de 2021
Respuesta de Anna, el 28 jun. 2021
Thank you so much, firstly for choosing to stay with us, and secondly for saying such nice things1

10/10 Excelente

Edward

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Appraisal
An excellent well kept guest house. Nothing to fault
Se hospedó 2 noches en junio de 2021
Respuesta de Anna, el 28 jun. 2021
It was truly a pleasure to meet you both, and thanks for the great review.

10/10 Excelente

Julie

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great
Lovely stay, very clean and friendly Beautiful breakfast all cooked fresh Would definitely recommend
Se hospedó 1 noche en junio de 2021
Respuesta de Anna, el 28 jun. 2021
Oh, it is nice of you to give such good feedback, especially about the breakfast. The staff all say thanks too.

10/10 Excelente

MARGARET

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Was very good, lady who runs it , very helpful and friendly, We stay in room 2 , comfortable, twin room, small bathroom with a shower, Room had everything you needed in ,
Se hospedó 2 noches en junio de 2021
Respuesta de Anna, el 28 jun. 2021
We're so pleased you enjoyed your stay, and hope the unreliable weather didn't spoil things for you too much.

10/10 Excelente

Virginia

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Lovely accommodations and host.
Se hospedó 1 noche en junio de 2021
Respuesta de Anna, el 21 jun. 2021
Thank you, Virginia! That's really kind of you to say so - it was so great to meet you both.

10/10 Excelente

Marie

Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Great hotel
Our stay was very pĺeasant,place was very clean,staff very friendly,couldnt fault the breakfast,fantastic choices,will stay here again for definate
Se hospedó 2 noches en junio de 2021
Respuesta de Anna, el 18 jun. 2021
Hello, Marie Thank you for such a wonderful review - we do hope we see you again soon.

8/10 Bueno

Suzanne

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en junio de 2021
Respuesta de Anna, el 16 jun. 2021
Hello, Suzanne, thanks for choosing to stay with us,

10/10 Excelente

Sharon

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Beautiful guest house
Stayed for the weekend. Beautiful guest house. Close to the beach, shops and rides. Nice local pubs. Beautiful breakfast, friendly staff. Can't do enough for you. Will definitely go again.
Se hospedó 2 noches en mayo de 2021
Respuesta de Anna, el 16 jun. 2021
Hello there Thanks for staying with us, and thanks for such a kind review. The team is so pleased you had a good time, and we hope to see you again. Keep well.

8/10 Bueno

Diane

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
East coast scenery
Clean bright room (room 3) Breakfast too early (8:30) for us so unable to review. 2 night stay, visited Flamborough for the first time, cliff walk was amazing
Se hospedó 2 noches en junio de 2021

8/10 Bueno

Sharon, Rochester, Kent

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very good clean and quiet Guest house. Great thought to detail. Close for walking to the promenade . Good bicycle storage very safe and secure. Fabulous full breakfast set me up for the day cycling. Ideal for a single traveler.
Se hospedó 1 noche en septiembre de 2020

10/10 Excelente

Cliente verificado

Se hospedó 1 noche en septiembre de 2020
Respuesta de Anna, el 9 sept. 2020
We're happy you enjoyed your stay, and the staff are always so glad to get positive feedback. |Thanks again

10/10 Excelente

Karen, Nottingham

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Lovely B&B. Close to the sea and all amenities. Nice room, clean, comfy bed. Ann the host was very friendly couldn't do enough for you. Very nice breakfast. Will return next visit to Bridlington.
Se hospedó 2 noches en agosto de 2020
Respuesta de Anna, el 9 sept. 2020
Hello, Karen. Thank you for posting this lovely review, and we do hope you will come again. It's so good being able to host guests again after lockdown!

10/10 Excelente

Colin, Bradford West Yorkshire

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We were made to feel really welcome by our host, Ann
Se hospedó 1 noche en marzo de 2020
Respuesta de Swandale, el 23 mar. 2020
Thank you Colin, it's really great to get positive feedback. Hope to see you again when the world returns to normal...

10/10 Excelente

Cliente verificado

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The personal attention given was exceptional, really clean and comfortable accomodation which included toiletries and gowns. An amazing choice for breakfast was offered. Ann was very helpful with suggestions of where to go and how to get there and even provided some freshly baked cookies. Absolutely faultless and will definitely book a stay there again.
Se hospedó 1 noche en enero de 2020
Respuesta de Swandale, el 20 ene. 2020
Hello there, thank you so very much for such a lovely review. We are so pleased you enjoyed your stay - we hope to see you again soon.

2/10 Terrible

Gary

No le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
Substandard Accommodation
It all started from the moment the owner escorted us to our unchosen room (room 6). When we arrived in the room it looked (cozy) v small. Then with closer inspection it became apparent that the en-suite facility didn’t include a sink within but positioned in the bedroom. The shower itself was minute a converted store cupboard approximately the width of wc, while sitting on the wc your knees touched the shower cubicle. The shower is designed for someone who is extremely thin. We couldn’t get the light to work in the shower cupboard and with the door closed you were in immediate darkness. We called for the owner who advised the light was a mobile push button that omitted minimum luminary’s.....I asked to move rooms and was told there weren’t any available which wasn’t the truth as the sign on the exterior door said vacancies..... I asked for my money back and prepared to book elsewhere and was told I couldn’t be refunded ...... wont be revisiting or recommending this Accommodation
Se hospedó 1 noche en enero de 2020
Respuesta de Swandale, el 20 ene. 2020
Dear Gary Hopefully you were less stressed with your journey back home than that getting to Bridlington. We are so sorry you did not enjoy your stay with us, we do our best to make sure everyone is happy. You had booked (double en-suite) Room 6, which is the room you were shown to and is the one pictured on all booking sites. We also regret that we could not accommodate your request for a free upgrade; all our rooms were booked for that night. Your suggestion that the guests who had booked the king size room but had not yet arrived could be put in your room, commenting further that they wouldn't know the difference, also could not be accommodated, despite your threat of a negative review. We treat all guests equally, fairly and with respect.

8/10 Bueno

Cliente verificado

Se hospedó 1 noche en noviembre de 2019
Respuesta de Swandale, el 13 nov. 2019
Thank you for taking the time to review your stay

10/10 Excelente

mark

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Truly exceptional
Very nice B&B. Ann (the host) is very knowledgeable about events and amenities in the locality. There are many bars pubs and restaurants within easy walking distance the "Old Town" is well worth a visit and is about a 20 minute walk, if you get tired of the fish and chip shops and the amusement arcades. The accommodation comfortable and spotless, Ann must spend all her time cleaning. The freshly cooked to order breakfast is second to none for quality. We really enjoyed our stay and would have no hesitation in recommending Swandale. Book with confidence.
Se hospedó 2 noches en septiembre de 2019
Respuesta de Anna, el 30 sept. 2019
Thank you for your amazing review; it was a pleasure meeting you both and so sorry you weren't here for that extra day.....

10/10 Excelente

Mark, Mablethorpe

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Lovely from start to finish
Lovely hotel close to all amenities, easy parking friendly and knowledgeable staff and management lovely meals great breakfast spread lots of choices. A great place to stay.
Se hospedó 1 noche en septiembre de 2019
Respuesta de Anna, el 30 sept. 2019
Hello there So pleased you enjoyed your stay, perhaps we will see you again soon.

10/10 Excelente

Cliente verificado

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Lovely stay at this B&B very friendly owner stored our bikes as we’d completed the Way of the Roses great location as not far from finishing point. Great breakfast and a nice room lots of little extras from toiletries to dressing gowns would stay again.
Se hospedó 1 noche en septiembre de 2019
Respuesta de Swandale, el 15 sept. 2019
Thank you for taking the time to write this lovely review. The staff thank you as well (couldn't do it without them) and we do hope to see you again soon.

10/10 Excelente

Cliente verificado

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This was a lovely property, landlady very welcoming & friendly & the breakfast was excellent
Se hospedó 3 noches en agosto de 2019
Respuesta de Anna, el 4 sept. 2019
Thank you, we are so pleased you enjoyed your stay, and especially pleased you liked the breakfast!

10/10 Excelente

Vicki

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en agosto de 2019
Respuesta de Anna, el 4 sept. 2019
Hello, Vicki Thanks for taking the time to tell us that you had a good time here; it does mean a lot to us all.

8/10 Bueno

Cliente verificado

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Generally the property was excellent, I didn’t have a toilet or bathroom in my room but this was not a deal breaker for me. Everything was clean and well presented and the proprietor made me feel most welcome. I was using the property as a place to rest overnight as I was working in the local area so I didn’t sample breakfast, but the owner offered to wake up early to prepare breakfast ahead of there normal meal times. It’s a place I’d definitely return to and the price was reasonable given it was summer.
Se hospedó 1 noche en agosto de 2019
Respuesta de Anna, el 4 sept. 2019
Hello there Thanks for your lovely review. Although the room you chose does not have a bathroom en-suite, it does have a private one for your exclusive use. We hope to see you again soon.

8/10 Bueno

JOYSON

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en agosto de 2019
Respuesta de Anna, el 4 sept. 2019
Hello there We do hope you had an enjoyable stay here.

8/10 Bueno

Cliente verificado

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Lovely hotel and friendly staff. Great location to the beach. Only criticism was the check in and check out. Not sure the details on Expedia are correct as I rang to let them know we would be later checking in and was told i had to be there by 7pm or couldn't check in at all. Our check out was 10am and not 11am as was on my details (which i only found at 10:30am as i was still in the room!) The only hotel details we were given at check in were the keys.
Se hospedó 1 noche en julio de 2019
Respuesta de Swandale, el 2 ago. 2019
Hello there! First of all, thank you for saying such lovely things about our hotel. It was a special event for you gorgeous ladies, so I feel so bad that your check out time was wrong on your confirmation. I've been in touch with Expedia, who cannot find a reason for it, and have resent your confirmation which gives the correct check-out time. You showed me your copy which definitely said 11am, so we are at a loss, it looks like one of those wee gremlins in the works. We are so sorry to have disturbed you. We are flexible with check-ins too, as long as we know so that we can plan around later/earlier check ins.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza y servicio y personal
Se hospedó 1 noche en julio de 2019
Respuesta de Swandale, el 2 ago. 2019
Thank you!

10/10 Excelente

Cliente verificado

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
the appearance was the first thing that caught my eye very well kept garden area and inside it was just the same spotlessly clean and even with children staying at the property it was very quiet i would definately recommend this property
Se hospedó 2 noches en julio de 2019
Respuesta de Swandale, el 31 jul. 2019
We are so happy that you liked our garden - it gives us a great deal of pleasure, too. Hope to see you again.

10/10 Excelente

Cliente verificado

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Everything was very good we were upgraded to a better room bed very comfortable slept well very clean and tidy Breakhdow first rate
Se hospedó 1 noche en julio de 2019
Respuesta de Swandale, el 15 jul. 2019
It's so kind of you to take the time to write this review. Hope to see you again.

10/10 Excelente

Cliente verificado

Viaje en pareja
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
The Guest House including the room in which we stayed was spotlessly clean. The choice of breakfast was extremely good and the breakfasts we both chose were both delicious.
Se hospedó 1 noche en julio de 2019
Respuesta de Swandale, el 10 jul. 2019
Thank you so very much for your lovely review; we are so pleased that you enjoyed your stay.

10/10 Excelente

Cliente verificado

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Welcoming. Everything you could wish for in every way
Se hospedó 1 noche en junio de 2019
Respuesta de Swandale, el 3 jul. 2019
Thank you! We like it when our guests enjoy staying with us, and even more when they take the time to write such nice reviews,

10/10 Excelente

Cliente verificado

Viaje de negocios, Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Extremely friendly and helpful staff. Great food with nice home baked treats.
Se hospedó 1 noche en junio de 2019
Respuesta de Swandale, el 26 jun. 2019
We're glad you enjoyed your stay - and our baking. Feedback like this is appreciated so much.

10/10 Excelente

andrew

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en mayo de 2019
Respuesta de Anna, el 3 jun. 2019
Thank you so much for your review, it has been shared with the staff so we are all very grateful to you.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 2 noches en mayo de 2019
Respuesta de Anna, el 20 may. 2019
Thank you! Hope to see you again