Bar (en la propiedad)

Opiniones de ibis Brighton City Centre - Station

3 out of 5
ibis Brighton City Centre - Station
88 92 Queens Road, East Sussex, Brighton, England

Opiniones

8.4

Muy bueno

Puntuación de 10, es decir, Excelente. Basada en 443 de 1002 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 358 de 1002 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 126 de 1002 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 48 de 1002 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 27 de 1002 opiniones" "

8.4/10

Limpieza

8.8/10

Servicio y personal

8.0/10

Servicios

8.2/10

Condiciones de la propiedad

8.2/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Maria Fernanda, Madrid

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The ladies at the reception are super nice and very kind. The breakfast has a good price and lots of options.
Se hospedó 1 noche en marzo de 2024
Respuesta de Ana, el 21 mar. 2024
Dear Maria Fernanda, thank you for your kind words about our reception team and breakfast options. We are delighted to hear that you had a pleasant experience with us. We look forward to welcoming you back soon. Best regards, Anaibis Brighton City Centre - Station.

6/10 Aceptable

Cliente verificado

Viaje familiar
Le gustó: Servicio y personal
No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 2 noches en enero de 2024
Respuesta de Junior, el 9 ene. 2024
Hello, Thank you so much for taking the time giving us your feedback, it means a great deal to us, and i will pass your comments on to our team members. It's great to read your feedback as it allows us to continue to see where we can improve our services. We hope to see you again down the road. Best wishes

10/10 Excelente

Hugo

Respuesta de Thomas , el 6 sept. 2023
Dear Hugo,Thank you so much for taking the time to leave a review, i am so glad to see you enjoyed your stay and that everything was to your liking,We hope to see you again soonThomasGuest service manager

10/10 Excelente

Hirofumi

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 4 noches en diciembre de 2022
Respuesta de Thomas , el 6 sept. 2023
Dear Hirofumi,Thank you so much for taking the time to leave a review, i am so glad to see you enjoyed your stay and that everything was to your liking,We hope to see you again soonThomasGuest service manager

4/10 Malo

Cliente verificado

Viaje familiar
No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Pésima relación calidad/precio
La habitación estaba en un sub suelo, justo debajo del bar del hotel. (Muchas habitaciones en esa situación) Se escuchaban pasos toda la noche! Habitación muy básica. No se merece las estrellas que tiene
Se hospedó 1 noche en febrero de 2020
Respuesta de Irea, el 2 mar. 2020
Dear guest, thank you for your review. We are sorry you did not like the Ibis standard room. We hope to have a second chance in the future, kind regards, Irea

8/10 Bueno

Juan Manuel

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en agosto de 2019

10/10 Excelente

Marie

Viaje con mascota
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The staff are all so lovely
Se hospedó 2 noches en abril de 2024
Respuesta de Chris , el 23 abr. 2024
Dear Marie, Thank you so much for your kind review, we are so glad that you enjoyed your stay with us, and that our team were all welcoming and accommodating. We hope to welcome you back in the future!Best regards, -Chris, reception supervisor

10/10 Excelente

Osman

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en abril de 2024
Respuesta de Ana, el 14 abr. 2024
Dear Osman,Thank you for taking the time to share your feedback and for rating your experience a perfect 5 out of 5! We are delighted to hear that you had a wonderful stay with us. Your satisfaction is our top priority, and we are thrilled that we were able to meet your expectations. We appreciate your support and look forward to hosting you again for another exceptional stay.

8/10 Bueno

Clare

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Ideal hotel for a short stay, close to station and easy walk to all attractions. Staff polite and helpful
Se hospedó 2 noches en abril de 2024
Respuesta de Ana, el 13 abr. 2024
Dear Clare, We are delighted to hear that you found our hotel ideal for a short stay. Thank you for acknowledging our convenient location and the polite and helpful staff. We look forward to welcoming you back soon. Best regards, Anaibis Brighton City Centre - Station.

6/10 Aceptable

Kenneth

Le gustó: Limpieza y condiciones de la propiedad
Se hospedó 3 noches en abril de 2024
Respuesta de Ana, el 14 abr. 2024
Dear Kenneth,Thank you for your feedback. If there are any areas where we can further improve to make your next visit even better, please let us know. We look forward to welcoming you back in the future.Kind regards,Ana

6/10 Aceptable

Christopher

Everything was fine , but the breakfast was rubbish it was cold and we got a breakfast for half the price the following day
Se hospedó 3 noches en abril de 2024
Respuesta de Ana, el 12 abr. 2024
Dear Christopher, Thank you for your feedback. We will address this issue to ensure it does not happen again. We appreciate your valuable input. Best regards, Ana ibis Brighton City Centre - Station

6/10 Aceptable

Abelardo

Viaje familiar
Le gustó: Servicio y personal
conveniently located near the station and walking distance to the beach.
Se hospedó 1 noche en marzo de 2024
Respuesta de Ana, el 3 abr. 2024
Dear Abelardo, Thank you for your feedback. We are glad you found our location convenient for accessing the station and the beach. We look forward to welcoming you back soon. Best regards, Anaibis Brighton City Centre - Station.

8/10 Bueno

Rebecca

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Booked this hotel by mistake but actually it was very good. Clean, quiet and the staff were very helpful. I would stay again as it’s a good location for the shops plus you have the discounted parking at the nearby car park. Very safe for a single traveller.
Se hospedó 2 noches en marzo de 2024
Respuesta de Ana, el 5 abr. 2024
Dear Rebecca,We are delighted to hear that your stay with us turned out to be a pleasant surprise, even though it was booked by mistake. Your positive feedback about the cleanliness, quietness, and helpfulness of our staff is greatly appreciated. We are thrilled to know that you found our hotel to be a good location for shopping and that the discounted parking at the nearby car park was convenient for you. Ensuring the safety and comfort of our guests, especially single travelers, is a top priority for us, and we are pleased to hear that you felt very safe during your stay. We are glad that you would consider staying with us again.Thank you for sharing your experience and for choosing to stay with us. We look forward to welcoming you back in the future and providing you with another enjoyable stay. Warm regards,Ana

8/10 Bueno

Wai kuen

Le gustó: Limpieza, servicio y personal, servicios
no fridge!
Se hospedó 2 noches en marzo de 2024
Respuesta de Ana, el 16 mar. 2024
Dear Wai kuen, thank you for your feedback. We appreciate your positive rating. Please note that our hotel policy does not include fridges in the rooms, however we are happy to keep your medicine in the fridge for you. We hope you had a comfortable stay with us. Best regards,Ana ibis Brighton City Centre - Station

10/10 Excelente

Simon

Se hospedó 1 noche en marzo de 2024
Respuesta de chris, el 31 mar. 2024
Dear Simon, Thank you for your kind review, we are pleased to see that you enjoyed your stay with us, and we hope to welcome you back again in the future.Best regards, -Chris

6/10 Aceptable

Sean

Viaje en grupo, Viaje en pareja
Le gustó: Limpieza y servicio y personal
Idiosyncratic bathroom pods work reasonably well but are not especially "roomy". The toilet flush in our room did need repeated pressing to ensure that it not continally dribble water. The room was rather cold and required running the airconditioning heater on it maimum setting to heat up the room. The views over office blocks from our room on level 4 were unappealng. The bed was on the hard side and we coud only find one spare pillow in our room. There were no USB carge points in the room.
Se hospedó 1 noche en marzo de 2024
Respuesta de Ana, el 12 mar. 2024
Dear Sean,Thank you for sharing your detailed feedback with us. We appreciate your comments regarding the amenities provided in the room.Your feedback is invaluable to us as we continuously strive to improve our guests' experiences. We will address these concerns with our team to ensure that necessary adjustments and enhancements are made to provide a more comfortable and enjoyable stay for our guests. Your satisfaction is important to us, and we value your input.Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back in the future for an improved experience.Warm regards,Ana

10/10 Excelente

Bee

Viaje en grupo
My daughter enjoyed the service from friendly reception staff who were helpful. Well positioned for station and Dome venue.
Se hospedó 1 noche en marzo de 2024
Respuesta de Ana, el 6 mar. 2024
Dear Bee,Thank you for taking the time to share your positive feedback with us. We are delighted to hear that your daughter enjoyed the service provided by our friendly reception staff. Our hotel is indeed conveniently located near the station and the Dome venue. We appreciate your kind words and hope to welcome you back to ibis Brighton City Centre - Station in the future.Warm regards,Anaibis Brighton City Centre - Station

10/10 Excelente

Mei Fong Betty

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
nice stay,and convenient
Se hospedó 1 noche en febrero de 2024
Respuesta de Ana, el 6 mar. 2024
Dear Mei Fong Betty,Thank you for choosing ibis Brighton City Centre - Station for your recent stay. We appreciate your kind words and are glad to hear that you had a nice and convenient stay with us. We value your feedback and hope to welcome you back in the future.Warm regards,ibis Brighton City Centre - Station

10/10 Excelente

Ethan

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
.
Se hospedó 1 noche en febrero de 2024
Respuesta de Ana, el 29 feb. 2024
Dear Ethan,Thank you for your feedback rating of 10/10! We are delighted to hear that you had an exceptional experience with us. Your positive feedback is greatly appreciated, and we are thrilled that we could meet your expectations. We look forward to welcoming you back for another fantastic stay in the future. Thank you for choosing us!Ana

10/10 Excelente

Osman

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very nice room
Se hospedó 1 noche en febrero de 2024
Respuesta de Ana, el 29 feb. 2024
Dear Osman,Thank you for taking the time to share your review of our hotel, ibis Brighton City Centre - Station. We appreciate your kind words about our room. Your feedback is valuable to us and we will take it into account as we continue to improve our services.Thank you once again for your feedback.Best regards,Anaibis Brighton City Centre - Station

10/10 Excelente

BEQIR

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Everything
Se hospedó 2 noches en febrero de 2024
Respuesta de Ana, el 15 feb. 2024
Dear BEQIR,Thank you for taking the time to share your review of our hotel. We appreciate your feedback and are glad to hear that you had a positive experience during your stay. We value your input and will take it into consideration as we strive to provide the best possible experience for our guests.Thank you again for choosing ibis Brighton City Centre - Station. We look forward to welcoming you back in the future.Warm regards,Anaibis Brighton City Centre - Station

8/10 Bueno

Stephen

Le gustó: Limpieza y servicio y personal
Hotel clean, staff friendly. Only decaf coffee and tea in my room, not a proper coffee at all, not impressed
Se hospedó 1 noche en febrero de 2024
Respuesta de Ana, el 8 feb. 2024
Dear Stephen,Thank you for taking the time to share your feedback with us. We appreciate your kind words about our clean hotel and friendly staff. We understand that the availability of only decaf coffee and tea in your room was not what you expected. We will take your feedback into account, please note our reception is open 24/7 to assist with any issues during your stay. Best regards,Anaibis Brighton City Centre - Station

10/10 Excelente

STEPHEN

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The hotel was well located for access to theatres and nightlife. It is a decent priced budget option for a night or two. Staff friendly and always helpful. Would stay again.
Se hospedó 1 noche en febrero de 2024
Respuesta de Ana, el 8 feb. 2024
Dear STEPHEN,Thank you for your kind review of your recent stay. We are delighted to hear that our hotel's convenient location, and friendly staff contributed to a pleasant experience. We appreciate your feedback and look forward to welcoming you back in the future.Best regards,Anaibis Brighton City Centre - Station

10/10 Excelente

Penny

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very efficient and friendly staff,beds so comfortable and room is practical.
Se hospedó 1 noche en febrero de 2024
Respuesta de Junior, el 7 feb. 2024
Hello Penny, Thank you so much for taking the time giving us your feedback, it means a great deal to us, and i will pass your comments on to our team members. It's great to read your feedback as it allows us to continue to see where we can improve our services. We hope to see you again down the road. Best wishes

10/10 Excelente

Darren

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Value for money Excellent location, Clean and comfortable room and had a good night sleep. Breakfast buffet 10/10
Se hospedó 2 noches en febrero de 2024
Respuesta de Ana, el 8 feb. 2024
Dear Darren,Thank you for your feedback! We're delighted to hear that you found our hotel to be a great value for money and enjoyed our excellent location. We're glad that you found your room comfortable, and had a good night's sleep. It's also wonderful to hear that our breakfast buffet exceeded your expectations with a 10/10 rating.We appreciate your kind words and positive feedback. Providing a comfortable and enjoyable experience for our guests is our top priority, and we're thrilled that we could meet your expectations. We'd love to welcome you back for another fantastic stay in the future!Kind regards,Ana

10/10 Excelente

Caleb

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en enero de 2024
Respuesta de Ana, el 29 ene. 2024
Dear Caleb,Thank you for your perfect rating of 10 out of 10! Your satisfaction is our top priority, and we're delighted that we were able to meet and exceed your expectations. We look forward to welcoming you back for another exceptional experience!

10/10 Excelente

Kemal

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 4 noches en enero de 2024
Respuesta de Ana, el 29 ene. 2024
Dear Kemal,Thank you for your perfect rating! We're thrilled to hear that you had such an excellent experience with us. Your satisfaction is our top priority, and we're delighted that we were able to meet and exceed your expectations. We appreciate your positive review and look forward to welcoming you back in the future!Kind regards,Ana

8/10 Bueno

Mélanie

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Bien
J’ai réservé une chambre pour une nuit. Tout s'est bien passé, j’ai bien été accueillie. L’hôtel est propre, juste il n'y avait pas de pression dans la douche. C’est un bon rapport qualité-prix. Je recommande.
Se hospedó 1 noche en enero de 2024
Respuesta de Ana, el 29 ene. 2024
Dear Bien,Thank you for your feedback! We're glad to hear that your overall experience was positive and that you were well received. We appreciate your compliments on the cleanliness of our hotel. However, we are sorry for the inconvenience you experienced with the water pressure in the shower. We will address this issue to ensure that it is resolved for future guests.We're delighted to hear that you found our hotel to be good value for money and we appreciate your recommendation. We value your feedback and hope to have the opportunity to welcome you back in the future for an even better experience.

10/10 Excelente

maura

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Si trova in posizione strategica veramente vicinissimo alla stazione ferroviaria. Facile accesso alle camere.
Se hospedó 1 noche en enero de 2024
Respuesta de Ana, el 23 ene. 2024
Dear Maura,Thank you for highlighting the strategic location of our hotel. We understand the importance of convenience for our guests, and being close to the train station allows for easy access to transportation options. We're glad to hear that you found it convenient to reach your room without any hassle.Kind regards,Ana

10/10 Excelente

Ana

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Good
Se hospedó 1 noche en enero de 2024
Respuesta de Ana, el 15 ene. 2024
Dear Ana,Thank you for taking the time to provide feedback on your recent stay with us. Your positive feedback encourages us to continue delivering exceptional service and maintaining our high standards.We are grateful for the opportunity to have been a part of your journey and we hope to welcome you back to our hotel in the future.Kind regards,

10/10 Excelente

David

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Comfortable and spacious room. Excellent shower and perfect location for the theatre. Good parking discount
Se hospedó 1 noche en enero de 2024
Respuesta de Ana, el 15 ene. 2024
Dear David,Thank you for your feedback! We are thrilled to hear that you found your room to be comfortable and spacious. Our team takes great pride in ensuring our guests' comfort during their stay. We are also glad that you enjoyed the excellent shower facilities in your room. Additionally, we are delighted that you were able to take advantage of our parking discount. We understand the importance of providing cost-effective options for our guests, and we are happy that it enhanced your overall experience.Thank you again for sharing your positive feedback. We look forward to welcoming you back to our hotel in the future.Best regards,Ana

4/10 Malo

Maria

Viaje en grupo
No le gustó: Limpieza, servicios, condiciones de la propiedad
Staff were helpful but heating system not good, heating went on and off,got moved to another room but same thing.food was cold at breakfast, they put my breakfast in the microwave, then proceeded to take the temperature in the buffet but only after I told them mine was cold
Se hospedó 2 noches en enero de 2024
Respuesta de Ana, el 12 ene. 2024
Dear Maria,Thank you for taking the time to provide us with feedback about your recent stay at our hotel. We appreciate your kind words about our helpful staff.We sorry for the issues you encountered with the heating system. We understand the importance of a comfortable and consistent temperature in our rooms, and we are sorry for any inconvenience caused. We will investigate this matter further to ensure that our heating systems are functioning properly to provide a pleasant stay for our guests.We also apologize for the cold food at breakfast. It is our aim to serve hot and fresh meals to our guests, and we regret that we fell short of your expectations. We appreciate you bringing this to our attention, and we will address this with our kitchen and breakfast staff to ensure that proper temperature checks are conducted and that our guests receive hot and delicious meals.We appreciate your feedback, as it helps us identify areas for improvement, hope to have the opportunity to welcome you back for a better experience in the future.

6/10 Aceptable

SACHIKO

Le gustó: Servicio y personal
⭕️駅から徒歩2分という近さ。 部屋が広々としている。 設備は悪くないけど、少し古さを感じさせる。 ❌部屋の広さの割に浴槽がついていない。 値段の割に朝食がついていない。
Se hospedó 1 noche en diciembre de 2023
Respuesta de Junior, el 9 ene. 2024
Hello Sachiko, Thank you so much for taking the time giving us your feedback, it means a great deal to us, and i will pass your comments on to our team members. It's great to read your feedback as it allows us to continue to see where we can improve our services. We hope to see you again down the road. Best wishes

10/10 Excelente

Lindsay

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great value
Fantastic stay. Location can’t be beat for a quick trip, super convenient, right beside the train station. The room was bigger than I expected, it was very clean and the bed was really comfortable. The staff were nice as well, and let me store my bag for a couple of hours after I checked out.
Se hospedó 2 noches en enero de 2024
Respuesta de Junior, el 9 ene. 2024
Hello Lindsay, Thank you so much for taking the time giving us your feedback, it means a great deal to us, and i will pass your comments on to our team members. It's great to read your feedback as it allows us to continue to see where we can improve our services. We hope to see you again down the road. Best wishes

10/10 Excelente

Clive

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very comfortable bed👍 Great location near train station and easy walk to town. Very well priced
Se hospedó 3 noches en enero de 2024
Respuesta de Junior, el 9 ene. 2024
Hello Clive, Thank you so much for taking the time giving us your feedback, it means a great deal to us, and i will pass your comments on to our team members. It's great to read your feedback as it allows us to continue to see where we can improve our services. We hope to see you again down the road. Best wishes

10/10 Excelente

MINORU

Viaje familiar
Le gustó: Limpieza y servicio y personal
No le gustó: Servicios
駅前で非常に便利です。近くにスーパーが複数あり、買い物にも便利です。 スタッフもフレンドリーで話しやすいです。 夜中に隣の部屋の声と水道の音が聞こえました。
Respuesta de Junior, el 9 ene. 2024
Hello Minoru, Thank you so much for taking the time giving us your feedback, it means a great deal to us, and i will pass your comments on to our team members. It's great to read your feedback as it allows us to continue to see where we can improve our services. We hope to see you again down the road. Best wishes

10/10 Excelente

Louise

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en enero de 2024
Respuesta de Junior, el 9 ene. 2024
Hello Louise, Thank you so much for taking the time giving us your feedback, it means a great deal to us, and i will pass your comments on to our team members. It's great to read your feedback as it allows us to continue to see where we can improve our services. We hope to see you again down the road. Best wishes

8/10 Bueno

Marina

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 5 noches en diciembre de 2023
Respuesta de Ana, el 3 ene. 2024
Dear Marina,Thank you for your feedback and for choosing to stay with us, and we hope to have the opportunity to welcome you back in the future for another enjoyable stay!

10/10 Excelente

Jan Erik

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great service. Good location.
Se hospedó 2 noches en diciembre de 2023
Respuesta de Ana, el 3 ene. 2024
Hi Jan,Thank you for your positive feedback! We're glad to hear that you received great service during your stay with us. Our team strives to provide exceptional service to our guests, and we're delighted that we met your expectations. It's also wonderful to know that our location was convenient for you. Thank you for choosing our hotel, and we hope to have the opportunity to serve you again in the future!

10/10 Excelente

James Mark

Viaje familiar
Le gustó: Servicios
Clean, comfortable, courteous, friendly.
Se hospedó 6 noches en diciembre de 2023
Respuesta de Ana, el 29 dic. 2023
Dear James,Thank you so much for your kind words about your stay. We are delighted to hear that you found our hotel comfortable and that our staff members were courteous. Your satisfaction is our utmost priority and your feedback helps us continuously improve the services we offer. We look forward to welcoming you back soon! Sincerely, Ana ibis Brighton City Centre - Station

8/10 Bueno

Teresa

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en diciembre de 2023
Respuesta de Ana, el 29 dic. 2023
Dear Teresa,Thank you so much for your rating! We are absolutely thrilled to hear that you had such an amazing experience with our service. Your feedback is truly valued, and it motivates us to keep delivering exceptional quality. We appreciate your support and look forward to serving you again in the future!Kind regards,Ana

10/10 Excelente

Danut

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Solo experience
The place it's a good choice having in mind that its not very expensive , its very central and gives you the chance to walk in whatever direction you wanna go and visit . The place it's clean , tidy and quiet. My room was at the 6th floor so I had a good view of the town on the left side of it (that it's the right side when you look on Google maps ) . No complains whatsoever and I really recommend the place from my short experience of two nights .
Se hospedó 2 noches en diciembre de 2023
Respuesta de Ana, el 29 dic. 2023
Dear Danut,Thank you so much for your wonderful feedback! We are delighted to hear that you had such a positive experience during your stay. We take pride in offering affordable rates, a central location, and a peaceful atmosphere for our guests to enjoy. We truly appreciate your recommendation and hope to have the opportunity to welcome you back for another enjoyable stay in the future!Kind regards,Ana

10/10 Excelente

Amanda

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nothing to complain. Absolutly perfect for us. Thx!
Se hospedó 2 noches en diciembre de 2023
Respuesta de Ana, el 3 ene. 2024
Dear Amanda,Thank you for your kind words! We're delighted to hear that your stay with us was absolutely perfect and that there was nothing to complain about. It's great to know that we were able to meet your expectations and provide you with a wonderful experience. We appreciate your feedback and thank you for choosing our hotel. We look forward to welcoming you back in the future!

10/10 Excelente

Bernadette

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2023
Respuesta de Ana, el 3 ene. 2024
Dear Bernadette,Thank you so much for your outstanding 10/10 feedback! We are absolutely thrilled to hear that you had such a fantastic experience with us. We strive to provide the highest level of service and it's truly rewarding to know that we met and exceeded your expectations.We look forward to welcoming you back and providing you with another exceptional stay. Thank you once again for your wonderful rating!Best regards,Ana

4/10 Malo

Cliente verificado

Le gustó: Servicio y personal y condiciones de la propiedad
No le gustó: Limpieza y comodidad de las habitaciones
Unclean
Basic and fairly unclean, but sizeable room with what you need. The main negative and lasting memory was the sense of uncleanliness. There were sticky marks on the toilet seat and also thick dirty streaks across the floor that you could spot when the light hit them in the right way. The room wasn't very comfortable and sockets weren't very accessible.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Ana, el 31 ene. 2024
Dear Guest,Thank you for sharing your feedback with us. We take cleanliness very seriously, and we are sorry for the presence of sticky marks on the toilet seat. We will address this with our housekeeping team to ensure that such oversights are not repeated. Your feedback is valuable to us, and we will take it into consideration as we continue to make improvements to enhance the overall guest experience.We hope to have the chance to welcome you back in the future and provide you with a more positive and enjoyable stay.Kind regards,Ana

8/10 Bueno

Alex

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great stay - would highly recommend.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Ana, el 3 ene. 2024
Dear Alex,Thank you for your positive feedback! We're thrilled that you had a great stay with us. Your recommendation means a lot to us, and we appreciate you taking the time to share your experience. It was a pleasure having you as our guest, and we hope to welcome you back again in the future. Thank you for choosing our hotel!

6/10 Aceptable

Christopher

Se hospedó 1 noche en diciembre de 2023
Respuesta de Junior, el 10 feb. 2024
Hello Christopher, Thank you so much for taking the time giving us your feedback, it means a great deal to us, and i will pass your comments on to our team members. It's great to read your feedback as it allows us to continue to see where we can improve our services. We hope to see you again down the road. Best wishes, Junior

10/10 Excelente

Julian

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Bootleg Beatles Brighton weekend
Comfortable room friendly staff convenient location
Se hospedó 2 noches en diciembre de 2023
Respuesta de Ana, el 3 ene. 2024
Dear Julian,We're glad to hear that you had a comfortable stay in our hotel. Our staff strives to provide friendly and helpful service, and we're pleased that they made your experience even more enjoyable. Our convenient location aims to provide easy access to nearby attractions and amenities. Thank you for your kind feedback, and we hope to welcome you back for another comfortable stay in the future!Kind regards,Ana

10/10 Excelente

Richard

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en diciembre de 2023
Respuesta de Ana, el 3 ene. 2024
Dear Richard,Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back in the future for another enjoyable stay!

10/10 Excelente

Cliente verificado

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Can't fault it for a budget hotel
Stay here every time I come to Brighton, which is 1-2 times a year and I'm always very happy with my stay. Location is great, as it's right next to the station. The staff are always friendly and helpful and the rooms have everything you could need.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Ana, el 3 ene. 2024
Dear Guest,Thank you for your loyalty as a returning guest! We greatly appreciate your continued trust in our hotel and are thrilled to hear that you are always very happy with your stay. Our convenient location near the station aims to provide ease of access for our guests. We're glad that our staff consistently delivers friendly and helpful service. Thank you for choosing to stay with us, and we look forward to welcoming you back on your next visit to Brighton!Kind regards,Ana