6/10
From the very start I made it clear I wasn’t the one staying, only the one booking, however despite handing on details for the person staying multiple times to ‘Olivia’ communication continued to be an issue. My colleague was given no check in instructions and told she didn’t have a reservation when she arrived and she spoke to someone, this caused a lot of stress. Check out was also an issue when the wrong code was sent to her. Would never book with them again!
Kirsty J.
Se hospedó 6 noches en diciembre de 2024