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Opiniones de voco Brisbane City Centre, an IHG Hotel

4.5 out of 5
voco Brisbane City Centre, an IHG Hotel
85-87 North Quay, Brisbane, QLD

Opiniones

9.0

Magnífico

Puntuación de 10, es decir, Excelente. Basada en 81 de 137 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 41 de 137 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 11 de 137 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 4 de 137 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 0 de 137 opiniones" "

9.2/10

Limpieza

9.4/10

Servicio y personal

8.6/10

Servicios

8.8/10

Condiciones de la propiedad

8.6/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

Alejandro

Se hospedó 1 noche en septiembre de 2023
Respuesta de The Reception Team, el 25 sept. 2023
Dear Alejandro, thank your for sharing your experience with us from your recent stay at voco Brisbane City Centre. We look forward to welcoming you back to voco life in the future. Cheers, voco Management Team

8/10 Bueno

Grant Andrew

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Had a great view of the river and across to the South Bank and cultural area. Handy to town and trains. Staff and room were top notch
Se hospedó 3 noches en abril de 2024

8/10 Bueno

Serafina

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Overall stay was good.
Se hospedó 1 noche en abril de 2024

8/10 Bueno

Mark

Viaje en pareja
Location was great. But halls need a major painting. We were do we would have a junior suite. It was just a room…nothing special. Not a suite.
Se hospedó 3 noches en marzo de 2024

8/10 Bueno

Yunxuan

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Staffs were very friendly and excellent services. The hotel has been refurbished however still humid, open shower box hence the bathroom is always wet and vanity is very low for someone whom is 165cm or above
Se hospedó 3 noches en febrero de 2024

10/10 Excelente

Glenn

Great place
Se hospedó 1 noche en febrero de 2024

10/10 Excelente

Shanshan

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excellent service in Voco. Absolutely professional five star service here. Thanks to the reception team and manger team for solving the problem for me and my family!
Se hospedó 1 noche en enero de 2024
Respuesta de voco Management Team, el 28 ene. 2024
Dear Shanshan, Thank you for your wonderful review from your recent stay with us at voco Brisbane City Centre. It's great to see that the service provided by the team was a huge standout for you and that they were able to solve the issue you encountered during your time with us. We look forward to welcoming you back in the future.

10/10 Excelente

jessie

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Had a lovely stay here at the Vocco! The place was in a great location easy to get around. The room was lovely and spacious with an amazing view. The staff were outstanding excellent service from everyone I encountered especially my check in staff Reid who made my welcome extra special with an upgrade and drink vouchers for the bar when I said it was my birthday! Couldn’t fault this place and would highly recommend if you are looking for a place to stay in Brisbane!
Se hospedó 1 noche en enero de 2024
Respuesta de voco Management Team, el 24 ene. 2024
Dear Jessie, Thank you for taking the time to share such wonderful feedback from your recent stay over your Birthday with us at, voco. Its great to see Reid was able to make the special occasion more memorable for you and treat you yo an upgrade and drink. We will be sure to pass on the feedback to him and the rest of the team for your kind words.

10/10 Excelente

Daniel

Se hospedó 1 noche en enero de 2024
Respuesta de voco Management Team, el 24 ene. 2024
Dear Daniel, Thank you for leaving a review from your recent stay at voco. Cheers, voco Management Team

10/10 Excelente

Derek

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great place to stay
Se hospedó 3 noches en enero de 2024
Respuesta de voco Management Team, el 19 ene. 2024
Dear Derek, Thank you for taking the time to leave a review from your recent stay with us at voco Brisbane City Centre. It's wonderful to hear that you had a great stay. We look forward to welcoming you back in the future. Cheers, voco Management Team

8/10 Bueno

Charlotte Bror

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Virkelig godt hotel med god beliggenhed. Alt for kold aircondition i fælles områder, man var nødt til at have en sweater på for ikke at fryse til morgenmad. Lækkert udvalg til morgenmadsbuffet.
Se hospedó 3 noches en enero de 2024
Respuesta de voco Management Team, el 16 ene. 2024
Dear Charlotte, Thank for taking the time to share your feedback. Its great to see you enjoyed the location and breakfast. We hope to welcome you back in the future. Cheers, voco Management Team

10/10 Excelente

Zoe

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Really friendly staff and helpful. Loved this comfortable stay which has easy access to pool and a gym.
Se hospedó 4 noches en enero de 2024
Respuesta de voco Management Team, el 16 ene. 2024
Dear Zoe, Thank you for sharing your wonderful feedback from your recent stay with us. It's great to see that you had a comfortable stay. We all look forward to welcoming you back in the future. Cheers, voco Management Team

8/10 Bueno

Ka Yuet

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Highly Recommend
Room is clean and bed is comfortable.
Se hospedó 3 noches en diciembre de 2023
Respuesta de voco Management Team, el 15 ene. 2024
Dear Ka Yuet, Thank you for sharing your feedback with us from your recent stay at voco. Its wonderful to see that your enjoyed the room and the comfort of the bed.

10/10 Excelente

Andres Leonardo Scarpatti

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
No comment
Se hospedó 5 noches en diciembre de 2023
Respuesta de voco Management Team, el 15 ene. 2024
Dear Andres Leonardo Scarpatti, Thank you for leaving your review.

8/10 Bueno

Bhakti

Viaje familiar
Le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 3 noches en enero de 2024
Respuesta de voco Management Team, el 14 ene. 2024
Dear Bhakti, Thank you for your review.

6/10 Aceptable

Cliente verificado

The hotel is quite older than the picture. But it does have a great view of the city and very convenient location. But I couldn’t get my room cleaned after I notice the management team twice.
Se hospedó 4 noches en diciembre de 2023
Respuesta de Kassy, el 15 ene. 2024
Dear Guest, Thank you for your feedback from your recent stay with us. I'm sorry to hear that your room was never serviced during your stay with us and after mentioning it to the management team. We will follow up with the team and ensure that both Front Desk and Housekeeping are aware of your feedback, so we can better improve. Kind regards, Kassandra Duty Manager

10/10 Excelente

TOSHIO

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
I had a lot of fun! I played table tennis.
Se hospedó 3 noches en diciembre de 2023
Respuesta de voco Management Team, el 14 ene. 2024
Dear TOSHIO, Thank you for sharing your feedback, and we hope to welcome you back soon for another round of table tennis.

4/10 Malo

Roxy

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2023
Respuesta de voco Management Team, el 6 ene. 2024
Dear Roxy, Thank you for leaving a review from your recent stay with us.

10/10 Excelente

Kremena, Sydney Olympic Park

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great location, nice small pool, good breakfast, friendly and helpful staff
Se hospedó 5 noches en diciembre de 2023
Respuesta de voco Management Team, el 6 ene. 2024
Dear Kremena, Thank you for sharing your wonderful words from your recent stay with us at voco Brisbane City Centre. Its great to see that you enjoyed your overall stay with us, and we all look forward to welcoming you back to voco life in the future.

6/10 Aceptable

David

Viaje familiar
Le gustó: Servicio y personal
The Voco needs some TLC. The foyer is small, and the hallways have a damp, musty smell. It feels about 3.5 *. On the plus side the location is ok and the river view was nice.
Se hospedó 5 noches en diciembre de 2023
Respuesta de voco Management Team, el 6 ene. 2024
Dear David, Thank you for taking the time to share your feedback with us from your recent stay. Its wonderful to see that you enjoyed the location and the river views. I will share your feedback with our team regarding the hallways and their smell. However, we hope to welcome you back in the future.

8/10 Bueno

Judy A, Seattle

Se hospedó 1 noche en diciembre de 2023
Respuesta de voco Management Team, el 19 ene. 2024
Dear Judy A, Thank you for taking the time to leave a review. We hope to welcome you back in the future. Cheers, voco Management Team

10/10 Excelente

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Good location and breakfast.
Se hospedó 1 noche en diciembre de 2023
Respuesta de voco Management Team, el 6 ene. 2024
Dear Guest, Thank you for taking the time to share your feedback with us from your recent stay. Its wonderful to see you enjoyed the location and breakfast. We hope to welcome you back during your next visit to Brisbane City

8/10 Bueno

Ceyda

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Respuesta de voco Management Team, el 6 ene. 2024
Dear Ceyda, Thank you for leaving a review from your recent stay with us.

8/10 Bueno

hong

Se hospedó 2 noches en diciembre de 2023
Respuesta de voco Management Team, el 6 ene. 2024
Dear Hong, Thank you for leaving a review from your recent stay with us.

10/10 Excelente

Melanie

Viaje familiar
Le gustó: Limpieza, servicios, condiciones de la propiedad
Great start to our trip to Australia, following 29 hrs of flying we arrived 6hrs ahead of check-in time, reception staff quickly accommodated an early check in to our room which was very much appreciated. Fabulous clea, good size room couple with great selection of high quality breakfast. Overall great stay and definitely good value for money. Highly recommend
Se hospedó 2 noches en diciembre de 2023
Respuesta de voco Management Team, el 6 ene. 2024
Dear Melanie, Thank you for your kind words from your recent stay with us at voco Brisbane City Centre. It's great to see that you enjoyed your whole time at the hotel and we were able to get you checked in after a long time of flying. We hope you have a wonderful new year and we are able to welcome you back at some point in the future.

10/10 Excelente

Denise

Se hospedó 1 noche en diciembre de 2023
Respuesta de voco Management Team, el 24 dic. 2023
Dear Denise, Thank you for sharing your feedback with us from your stay. We hope to welcome you back soon

6/10 Aceptable

Andrew

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
There were roadworks right outside the hotel the whole time and they worked throughout the night and during the day. Quite noisy and dusty.
Se hospedó 3 noches en diciembre de 2023
Respuesta de voco Management Team, el 24 dic. 2023
Dear Andrew, Thank you for providing your feedback from your recent stay. I do apologise for the road works during your stay. We are actively working with Brisbane Council to try and keep noise and dust to minimum as much as possible. We hope that you will give us the opportunity to stay with us again in the future when the construction has finished up

10/10 Excelente

Raewyn

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2023
Respuesta de voco Management Team, el 24 dic. 2023
Dear Raewyn, Thank you for sharing your feedback with us from your stay. We hope to welcome you back soon

10/10 Excelente

Edward William

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Very good stay.
Se hospedó 3 noches en diciembre de 2023
Respuesta de voco Management Team, el 24 dic. 2023
Dear Edward, Thank you for sharing your feedback with us from your stay. We hope to welcome you back soon

8/10 Bueno

Andreas

Se hospedó 3 noches en diciembre de 2023
Respuesta de voco Management Team, el 24 dic. 2023
Dear Andreas, Thank you for sharing your feedback with us from your stay. We hope to welcome you back soon

10/10 Excelente

Joanne

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great city stay
A lovely hotel and great experience. Perfect for a Brisbane city stay.
Se hospedó 1 noche en diciembre de 2023
Respuesta de voco Management Team, el 24 dic. 2023
Dear Joanne, Thank you for sharing your feedback with us. We all look forward to welcoming you back to voco life during your next Brisbane City Stay.

10/10 Excelente

Bettina

Le gustó: Limpieza, servicios, condiciones de la propiedad
The pool and the view over the river. Stunning.
Se hospedó 3 noches en diciembre de 2023
Respuesta de voco Management Team, el 24 dic. 2023
Dear Bettina, Thank you for providing us with your feedback from your recent stay with us at voco Brisbane City Centre. its great to see you enjoyed the pool and river views during your time with us. We all look forward to welcoming you back to voco life during your next visit to Brisbane City

8/10 Bueno

Gina

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Good walking distance to Suncorp Stadium. Issues with booking being told no room available, but was quickly sorted and parking not on site. Noisy due to roadworks nearby from early morning. Good food selection at buffet breakfast. Friendly staff.
Se hospedó 1 noche en diciembre de 2023
Respuesta de voco Management Team, el 24 dic. 2023
Dear Gina, Thank you for taking the time to share your feedback with us from your recent stay. Its great to see you enjoyed the breakfast, friendly staff and distance between here and Suncorp. However I do apologise for there being an issue with the booking on arrival, but glad it was sorted for you in a timely manner.

8/10 Bueno

Glenn

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
PARKNG IS A JOKE , TO SMALL AND OVERPRICED FOR SUCH A TIGHT LITTLE AREA , BIGGER CARS DONT BOTHER .
Se hospedó 4 noches en noviembre de 2023
Respuesta de voco Management Team, el 11 dic. 2023
Dear Glenn, Thank you for taking the time to share your feedback with us regarding the parking. I'm sorry that it was not up to your liking, with it being a 3rd party parking, unfortunately there is not much we are able to do in regards to improving it. We do offer another parking option at the hotel that is suited for bigger cars and guest are always welcome to park there. We hope that despite the parking, you will stay with us again. Cheers, voco Management Team

10/10 Excelente

Shaun

Se hospedó 1 noche en noviembre de 2023
Respuesta de voco Management Team, el 24 dic. 2023
Dear Shaun, Thank you for sharing your feedback with us from your stay. We hope to welcome you back soon

10/10 Excelente

Damian

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great location which is close to the city but accessible to South Bank and Cultural Center precinct. Staff are super attentive and flexible
Se hospedó 3 noches en noviembre de 2023
Respuesta de voco Management Team, el 11 dic. 2023
Dear Damian, Thank you for sharing such wonderful feedback from your stay with us. Its great to see you enjoyed the location of the hotel and the service provided by the team members. We all look forward to welcoming you back to voco life during your next visit to Brisbane.Cheers, voco Management Team

10/10 Excelente

Sharon

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Very clean ..delicious breakfast and dinner...close to transport...highly recommend..
Se hospedó 4 noches en noviembre de 2023
Respuesta de voco Management Team, el 11 dic. 2023
Dear Sharon, Thank you for sharing your feedback with us from your recent stay at voco. Its great to see you enjoyed breakfast and dinner and the location of the hotel. We all hope to welcome you back to voco life in the futureCheers, voco Management Team

10/10 Excelente

Qian

Viaje familiar con niños
Le gustó: Limpieza, servicios, condiciones de la propiedad
The staff was very nice and helpful. The room was clean and location is convenient to all directions. Highly recommend to others.
Se hospedó 9 noches en noviembre de 2023
Respuesta de voco Management Team, el 11 dic. 2023
Dear Qian, Thank you for your feedback! Its wonderful to see that you enjoyed the location, rooms and service provided by the team members at voco. We all look forward to welcoming you back to voco life in the future.

8/10 Bueno

Josiane

Se hospedó 2 noches en noviembre de 2023
Respuesta de voco Management Team, el 11 dic. 2023
Dear Josiane, Thank you for taking the time to share your feedback. We hope to welcome you back to voco life in the future. Cheers, voco Management Team

8/10 Bueno

KAREN

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 5 noches en octubre de 2023
Respuesta de voco Management Team, el 11 dic. 2023
Dear Karen, Thank you for taking the time to share your feedback. We hope to welcome you back to voco life in the future. Cheers, voco Management Team

8/10 Bueno

Mikyung

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en noviembre de 2023
Respuesta de voco Management Team, el 11 dic. 2023
Dear Mikyung, Thank you for taking the time to share your feedback. We hope to welcome you back to voco life in the future. Cheers, voco Management Team

10/10 Excelente

Haenghee

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Good breakfast and very convenient shopping and dining
Se hospedó 4 noches en noviembre de 2023
Respuesta de voco Management Team, el 13 nov. 2023
Dear Haenghee, Its wonderful to see that you enjoyed your stay with us and the breakfast we have on offer at the hotel. Its also wonderful to see that you found the city location convenient for all your shopping and dinning needs. We hope to welcome you back in the future. Kind regards,voco Management Team

8/10 Bueno

DIANNE

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The outlook from our room was beautiful overlooking the river. Everyone was extremely nice & helpful especially Irwin at front desk. We did unfortunately have a problem with an epoxy smell coming from the lift & they did do everything they could to compensate us.
Se hospedó 2 noches en octubre de 2023
Respuesta de voco Management Team, el 11 nov. 2023
Hey there Dianne, thank you for you wonderful feedback from your recent stay with us at voco Brisbane. It great to see that Earvin made a great impression on you and we will pass on the feedback to him. Despite the issue with the smell, I'm glad the team we able to do everything they could to provide compensation for you. We hope that you will stay with us again in the future and we can welcome you back to voco life.

10/10 Excelente

Graeme

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en octubre de 2023
Respuesta de voco Management Team, el 11 nov. 2023
Dear Graeme, Thank you for taking the time to leave your review from your recent stay at voco Brisbane City CentreKind regards, voco Management Team

10/10 Excelente

Peti

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en noviembre de 2023
Respuesta de voco Management Team, el 5 nov. 2023
Hey there Peti, Thanks for leaving an awesome review! Cheers, voco Management Team

8/10 Bueno

Brett

Viaje en pareja
Le gustó: Limpieza y servicio y personal
No le gustó: Servicios
Location was fantastic. If you had bigger than a sedan eg 4x4 you couldn't fit in the carpark. A bit shabby getting to your car also. And we did not like the bathrooms. They were clean however you needed a toilet brush almost every time you did no 2's the bathroom door would not stay open and the shower leaked allover the floor.
Se hospedó 4 noches en octubre de 2023
Respuesta de voco Management Team, el 11 nov. 2023
Dear Brett, Thank you for providing your feedback from your stay with us at voco Brisbane. Its wonderful to see that you found the hotel location fantastic during your stay. However, I d o apologise for the bathroom layout, this is something that we are looking into and will continue to until a suitable resolution can be found. We hope that you will stay with us again in the future, despite the parking and bathroom. Kind regards, voco Management Team

10/10 Excelente

Wayne

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great place fantastic staff
Se hospedó 4 noches en octubre de 2023
Respuesta de voco Management Team, el 3 nov. 2023
Dear WayneThank you for your wonderful review. Cheers, voco Management Team

8/10 Bueno

Nigel

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios
close to the river front, shops & suncorp stadium easy walk to the train station to get the train to the airport.
Se hospedó 2 noches en octubre de 2023
Respuesta de voco Management Team, el 3 nov. 2023
Dear Nigel, Thank you for your great review. Cheers, voco Management Team

8/10 Bueno

ZHISHENG

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
All good
Se hospedó 7 noches en octubre de 2023
Respuesta de Kassy, el 24 oct. 2023
Dear Zhisheng, Thank you for taking the time to share your feedback with us from your recent stay. We hope to welcome you back to voco life in the future. Kind regards, voco Management Team

8/10 Bueno

Jessica

Se hospedó 4 noches en octubre de 2023
Respuesta de voco Management Team, el 5 nov. 2023
Hey there Jessica, Thanks for leaving a great review! Cheers, voco Management Team