Caja de seguridad en la habitación y escritorio

Opiniones de Holiday Inn Bristol City Centre, an IHG Hotel

4 out of 5

Opiniones

8.4

Muy bueno

Puntuación de 10, es decir, Excelente. Basada en 397 de 903 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 358 de 903 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 93 de 903 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 31 de 903 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 24 de 903 opiniones" "

9.0/10

Limpieza

8.6/10

Servicio y personal

8.4/10

Servicios

8.6/10

Condiciones de la propiedad

7.8/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

Ruth

Viaje familiar
Le gustó: Servicio y personal y servicios
Le personal del hotel es excelente! El desayuno es muy bueno! Hay un centro comercial enorme a 5 min caminando con tiendas, restaurantes y supermercados para hacer compras.
Se hospedó 6 noches en septiembre de 2023
Respuesta de Arnab Majumder , Guest Relation Manager, el 24 sept. 2023
Dear Ruth,Thank you so much for taking the time to share your review! We're delighted to hear that you had a wonderful experience during your stay at our hotel.Our staff takes great pride in providing excellent service, and it's heartwarming to know that their efforts made your stay enjoyable. We'll make sure to pass along your kind words to our team, as they always strive to create a welcoming and comfortable atmosphere for our guests.We're also thrilled that you enjoyed our breakfast offerings. We believe that a good breakfast is the foundation of a great day, and we're delighted to know that you found it very good.The convenience of having a large shopping center just a 5-minute walk away is indeed a great asset. It's wonderful to hear that you were able to explore the various shops, restaurants, and supermarkets in the vicinity. It's a fantastic option for our guests looking to indulge in some retail therapy or grab a bite to eat.Once again, thank you for choosing our hotel, and we hope to welcome you back for another enjoyable stay in the future. If you have any further feedback or need assistance with anything else, please don't hesitate to let us know. We're here to ensure your stay is exceptional in every way possible!

10/10 Excelente

Cliente verificado

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en enero de 2020

10/10 Excelente

Cliente verificado

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en enero de 2020

8/10 Bueno

Cliente verificado

Viaje familiar con niños
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
El único pero q pongo es que el baño y la moqueta de la habitación tienen una limpieza deficiente. Camas e instalaciones muy cómodas. A destacar el personal que trabaja allí (muchos Españoles) q se desviven por qué estés agusto y ayudan en lo que sea.
Se hospedó 4 noches en marzo de 2019

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en enero de 2019

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en enero de 2019

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en enero de 2019

8/10 Bueno

Paula

Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Perfecto!
El personal verdaderamente amable y atento. Todo muy limpio y cómodo, en pleno centro de la ciudad! Lo único es que la cisterna del baño no iba muy bien.
Se hospedó 3 noches en enero de 2019

8/10 Bueno

Tiziana, Bilbao

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
En pleno centro de la ciudad
Es un hotel muy comodo, tanto por su ubicación (está al lado de la estación de autobuses) como por sus instalaciones. El personal es muy amable y las habitaciones amplias y nuevas.
Se hospedó 3 noches en marzo de 2018

8/10 Bueno

Juan

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en enero de 2018

6/10 Aceptable

Javier, Murcia

Le gustó: Condiciones de la propiedad
No le gustó: Comodidad de las habitaciones
Nada del otro mundo
Hotel flojo en la zona comercial de Bristol. Tiene un parking amplio bajo el mismo,de forma que por 15£ día puedes aparcar.

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excelente!!
Very nice staff, good locación, The food At The restaurant was excellent!!

6/10 Aceptable

Ricardo, Bristol

Le gustó: Condiciones de la propiedad y comodidad de las habitaciones
No le gustó: Limpieza
Baño no muy limpio
Hubiera dado una mejor calificación, pero la regadera no estaba muy limpia que digamos, pues encontré cabello que no era mío...

8/10 Bueno

Bristolitis, Madrid

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Calidad buena acorde con el precio pagado
Habitación amplia y limpia. Buen desayuno. Personal amable, en especial el de origen español. El colchón del sofá cama no muy bueno.

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excelente ubicación. Buen traslado aeropuerto
Desde el aeropuerto puedes coger un bus (A-1) que te deja al lado del hotel El hotel está enfrente de la zona comercial. Está muy limpio y la habitaciones son amplias y confortables

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones

8/10 Bueno

antonio

Le gustó: Limpieza y comodidad de las habitaciones
Buena relación calidad precio
Hotel bien situado y agradable con un precio competitivo. Buena elección para estancias cortas.

10/10 Excelente

Liam

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very happy with the stay, room was very clean, staff were very attentive and easy walking distance into the city centre
Se hospedó 1 noche en mayo de 2024

8/10 Bueno

Di

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very handy to have the NCP car park attached to the hotel. The welcome on reception on the ground floor was very warm - Anne was lovely and is a credit to you! The food was very good - waiting staff quite slow despite the restaurant in the evening being almost empty especially when the Maître D said he would return to take our mains order in a couple of minutes and finally arrived about 10 mins or so later. Breakfast was very good - all you could possibly want! The area is quite run down which is a shame but the hotel cant help that - they make up for it with their friendliness and helpfulness. Handy for the Bristol Hippodrome which is about a 15min walk away.
Se hospedó 1 noche en mayo de 2024

8/10 Bueno

Roger

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
All good
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Elisabeth

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very personal welcome. Super friendly passionate about their work staff.
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Donna

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024
Respuesta de Customer Care Team, el 8 mar. 2024
Dear Guest,Many thanks for your positive rating – we are delighted that you enjoyed your time at our property so much. We hope to host you again successfully in the near future.Best Regards,Customer Care Team

10/10 Excelente

Martyn

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Good standard hotel
Se hospedó 1 noche en febrero de 2024

8/10 Bueno

Mark

Viaje de negocios
Le gustó: Limpieza y servicio y personal
Se hospedó 1 noche en febrero de 2024
Respuesta de Customer Care Team, el 22 feb. 2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

8/10 Bueno

MEI LING ADA

Viaje familiar
Le gustó: Servicio y personal y condiciones de la propiedad
Se hospedó 2 noches en febrero de 2024
Respuesta de Customer Care Team, el 22 feb. 2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

2/10 Terrible

Wahid

Se hospedó 1 noche en febrero de 2024
Respuesta de Customer Care Team, el 13 feb. 2024
Dear guest, we are so disappointed to read your experience with us. We aim to provide a top-notch stay for all our guests, so we sincerely apologize that we did not achieve that goal on your visit. We hope that you will give us another chance to restore your faith in our hotel and hospitality. Please do feel free to connect if there is anything we can do to help. Thanks again.Best Regards,Customer Care Team

10/10 Excelente

Rachael

Se hospedó 1 noche en enero de 2024
Respuesta de Customer Care Team, el 2 feb. 2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

4/10 Malo

Chris

Viaje de negocios
No le gustó: Condiciones de la propiedad y comodidad de las habitaciones
No heating in the lobby and the restaurant/bar area Even the chefs in the kitchen were wearing Woolley hats!! Unbelievable especially when the temp outside was 0oC!
Se hospedó 1 noche en enero de 2024

10/10 Excelente

Michelle

Se hospedó 2 noches en enero de 2024
Respuesta de Customer Care Team, el 10 ene. 2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

8/10 Bueno

Henning V.

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Christmas In bristol
Se hospedó 4 noches en diciembre de 2023
Respuesta de Arnab Majumder , Guest Relation Manager, el 26 dic. 2023
Dear Henning,Thank you for choosing to spend Christmas in Bristol and for taking the time to share your experience with us. We hope the holiday season brought joy and memorable moments during your stay.We would love to hear more about your time in Bristol and any specific highlights or aspects of your visit that stood out to you. Your feedback is valuable to us as we continuously strive to enhance the experiences of our guests.If there's anything you'd like to share or if there are ways we can make your future stays even more enjoyable, please don't hesitate to reach out. We appreciate your patronage and hope to have the pleasure of hosting you again in the future.Wishing you a wonderful year ahead!

8/10 Bueno

Robert, Snohomish

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Room was a great layout for our family of 5
Se hospedó 1 noche en diciembre de 2023
Respuesta de Arnab Majumder , Guest Relation Manager, el 26 dic. 2023
Dear Robert,Thank you for taking the time to share your feedback with us! We're thrilled to hear that the room layout was well-suited for your family of five. Providing comfortable and accommodating spaces for our guests is a top priority, and we're delighted to know that the room arrangement met your needs.If there are any specific features or aspects of the room layout that stood out to you and contributed to a positive experience, we would love to hear more about it. Your insights help us continually improve and tailor our offerings to meet the needs of our valued guests.We appreciate your choosing to stay with us and look forward to the possibility of welcoming you and your family back in the future. If there's anything we can do to make your next visit even more enjoyable, please feel free to let us know.

10/10 Excelente

Shaney

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great hotel
Stayed on the 7th floor. Lovely modern clean room with a good size balcony. The staff are so helpful and friendly. Food was great. Fabulous hotel with onsite parking in the city centre.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Arnab Majumder , Guest Relation Manager, el 4 dic. 2023
Dear Shaney,Thank you for taking the time to share such a positive and detailed review of your recent stay with us! We are thrilled to hear that you enjoyed your experience on the 7th floor and found the room to be lovely, modern, and clean. It's wonderful to know that the good-sized balcony added to your overall comfort.Our team is genuinely grateful for your kind words about the staff. We take pride in providing helpful and friendly service, and it's rewarding to hear that our efforts contributed to your positive experience. We will be sure to pass on your compliments to the team.We are delighted that you also enjoyed the food at our hotel. Creating a memorable culinary experience is a priority for us, and we're pleased to know that our offerings met your expectations.It's fantastic that you found our hotel to be fabulous, and we appreciate your mention of our onsite parking, especially in the city center—a convenience we aim to provide for our guests.Thank you for choosing to stay with us, and we look forward to the pleasure of welcoming you back on your next visit. If there's anything specific you loved about your stay or any suggestions you have for us, please don't hesitate to share.Warm regards,Arnab Majumder

6/10 Aceptable

Lai Yee

Viaje familiar
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
Need maintenance.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Arnab Majumder , Guest Relation Manager, el 29 nov. 2023
Dear Lai,Thank you for bringing this to our attention, and we sincerely apologize for any inconvenience you may have experienced during your stay.Your feedback is crucial to us, and we take maintenance concerns seriously. We will promptly investigate the issues you've mentioned to ensure they are addressed and resolved. Our goal is to provide a comfortable and enjoyable experience for all our guests, and we regret that we fell short in this instance.If you could provide more specific details about the maintenance issues you encountered or contact our front desk directly, it would greatly assist us in addressing the issues promptly.We appreciate your understanding and the opportunity to improve. Thank you for choosing our hotel, and we hope to have the chance to welcome you back with an improved experience.

10/10 Excelente

Adam

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Perfect for a short stay. Nothing to fault. Would definitely go back if staying in the area again.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Arnab Majumder , Guest Relation Manager, el 29 nov. 2023
Dear Adam,Thank you for taking the time to share your positive experience with us! We are delighted to hear that your stay was perfect for your needs, and we appreciate your kind words.It's wonderful to know that there was nothing to fault during your visit, and we are thrilled to have left a positive impression. We would be honored to welcome you back if you find yourself in the area again. Our team is committed to providing excellent service, and we look forward to the opportunity to host you on another occasion.Thank you for choosing our hotel, and we can't wait to have you as our guest again.

10/10 Excelente

Abram

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Friendly, helpful staff, clean room.
Se hospedó 4 noches en octubre de 2023
Respuesta de Arnab Majumder , Guest Relation Manager, el 14 nov. 2023
Dear Abram,Thank you so much for taking the time to share your experience with us! We are delighted to hear that you found our staff to be friendly and helpful, and that your room met your expectations for cleanliness. Providing a positive and comfortable stay for our guests is our top priority, and it's always rewarding to receive feedback like yours.We truly appreciate your kind words and hope to have the pleasure of welcoming you back in the future. If there's anything specific that stood out to you or any suggestions you may have for improvement, we'd love to hear them.Thank you again for choosing Holiday Inn and for sharing your positive experience.

10/10 Excelente

Neil

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en octubre de 2023
Respuesta de Customer Care Team, el 2 nov. 2023
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

8/10 Bueno

Cliente verificado

Le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
Excellent.
Hotel très bien situé pour les connections aéroport-autres villes, car près de la gare routière et du centre ville. Silencieux, confortable et petit déjeuner buffet très complet et savoureux.
Se hospedó 1 noche en octubre de 2023
Respuesta de Arnab Majumder , Guest Relation Manager, el 14 nov. 2023
Dear Guest,Thank you for taking the time to share your experience with us. We're thrilled to hear that our hotel's location proved convenient for your airport and city connections. Being close to both the bus station and city center is indeed a strategic advantage, and we're delighted it contributed to your overall satisfaction.It's wonderful to know that you found our accommodations quiet and comfortable. We strive to create a peaceful environment for our guests to ensure a restful stay. Additionally, we're pleased that you enjoyed our buffet breakfast. Our team takes pride in offering a diverse and tasty selection to start your day right.Your positive feedback means a lot to us, and we hope to have the pleasure of welcoming you back in the future. If there's anything specific you particularly enjoyed or if you have any suggestions for improvement, please feel free to share them with us.Thank you once again for choosing to stay with us.

8/10 Bueno

Jasmine

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great stay, staff were very helpful and parking was so easy!
Se hospedó 1 noche en octubre de 2023
Respuesta de Arnab Majumder , Guest Relation Manager, el 14 nov. 2023
Dear Jasmine,Thank you for taking the time to share your experience with us. We're thrilled to hear that you had a great stay and that our staff were able to assist you effectively. Providing excellent service is our priority, and we're delighted that our team's efforts contributed to your positive experience.It's also fantastic to know that you found our parking facilities convenient. We understand that ease of parking is an important aspect of a comfortable stay, and we're glad we could meet your expectations in this regard.We appreciate your kind words and your choice to stay with us. If there's anything specific that stood out to you or any additional feedback you'd like to share, we'd love to hear it.We look forward to the pleasure of welcoming you back on your next visit.

10/10 Excelente

Janey

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The staff really made this stay! Everyone was so welcoming, helpful and friendly. I've never seen anything like it in the UK before! The hotel itself is very clean, breakfast is fab, bar had numerpus options and also great service. Really couldnt fault it and would choose to stay here again in a heartbeat!
Se hospedó 1 noche en octubre de 2023
Respuesta de Arnab Majumder , Guest Relation Manager, el 14 nov. 2023
Dear Janey,Thank you so much for your incredibly positive review! We are overjoyed to hear that our staff made your stay memorable with their welcoming, helpful, and friendly service. It's heartening to know that you found our hospitality to be a standout experience, especially given your unique perspective.We appreciate your compliments on the cleanliness of the hotel, the fabulous breakfast, and the diverse options in our bar. Providing a comfortable and enjoyable environment for our guests is our utmost priority, and your feedback reaffirms that we are on the right track.We're honored that you would choose to stay with us again and would be delighted to welcome you back in a heartbeat! If there's anything specific you would like to mention or if you have any suggestions for improvement, please feel free to share.Thank you for choosing us, and we look forward to hosting you again in the future.

6/10 Aceptable

June

Le gustó: Servicio y personal
No le gustó: Limpieza
Nice hotel but poor housekeeping on this occasion
Great location, nice breakfast, dated furniture but decent rooms.
Se hospedó 1 noche en octubre de 2023
Respuesta de Arnab Majumder , Guest Relation Manager, el 14 nov. 2023
Dear June,Thank you for taking the time to share your thoughts on your recent stay. We're pleased to hear that you appreciated our great location and enjoyed the breakfast offerings. Your feedback is invaluable to us.We also appreciate your honesty regarding the furniture. We understand the importance of a comfortable and up-to-date environment, and we take your comments seriously. We are continually working on improvements, and your insights will certainly help guide our efforts.We're glad that, overall, you found the rooms to be decent. If you have any specific suggestions on how we can enhance your experience further, please don't hesitate to share them with us.Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back for an even better experience in the future.

8/10 Bueno

Ming

Le gustó: Servicio y personal
The restaurant and the reception service is good , but the washroom in my room tissue paper didn’t refill enough and the makeup mirror was broken. But in totally is not too bad.
Se hospedó 1 noche en octubre de 2023
Respuesta de Arnab Majumder , Guest Relation Manager, el 14 nov. 2023
Dear MIng,Thank you for taking the time to share your feedback with us. We appreciate your kind words regarding our restaurant and reception services.We're sorry to hear about the issues you encountered with the washroom amenities in your room. Your comments about the insufficient tissue paper and the broken makeup mirror are concerning, and we apologize for any inconvenience caused. Please be assured that we take these matters seriously, and we will address them promptly to ensure a more seamless experience for our guests.We appreciate your understanding and are grateful for your overall positive perspective. If there's anything specific you would like us to address or improve upon, please feel free to provide more details.Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back for an improved experience in the future.

10/10 Excelente

Siobhan

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en octubre de 2023
Respuesta de Customer Care Team, el 11 oct. 2023
Many thanks for your positive rating – we are delighted that you enjoyed your time at our property so much. We hope to host you again successfully in the near future.Best Regards,Customer Care Team

10/10 Excelente

Paul

Viaje de negocios, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The hotel was great ,the on-site parking was useful but the surrounding area is full of drug addicts and other down and outs.
Se hospedó 1 noche en octubre de 2023
Respuesta de Arnab Majumder , Guest Relation Manager, el 16 oct. 2023
Dear Paul,Thank you for taking the time to share your feedback with us. We're delighted to hear that you found the hotel itself great and that the on-site parking was useful for you.We also appreciate your candor regarding the surrounding area. While we strive to create a safe and welcoming environment within our hotel, we understand that external factors can impact the overall experience. Your feedback is valuable, and we will share your concerns with the appropriate teams.We continually work to enhance our guests' experiences, and we hope that the positive aspects of your stay outweighed any challenges you may have encountered. If there's anything more you'd like to share or if there are specific areas where we can improve, please feel free to reach out.Thank you for choosing our hotel, and we hope to have the opportunity to serve you again in the future.Best regards,

4/10 Malo

Paul

Viaje familiar
Le gustó: Servicio y personal
No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Holiday Inn Bristol - disappointing
Very disappointing. Had to change rooms, still not much improvement. I adequately cleaned, shabby fittings and sofa bed. However service was professional and friendly, and breakfast was excellent.
Se hospedó 1 noche en septiembre de 2023
Respuesta de Arnab Majumder , Guest Relation Manager, el 16 oct. 2023
Dear Paul,Thank you for sharing your feedback with us. We sincerely apologize for the disappointment you experienced during your stay. Your comments are valuable to us, and we appreciate your honesty.We regret that the room change did not meet your expectations and that you found the fittings and sofa bed to be subpar. Please rest assured that we take your concerns seriously, and we will address these issues promptly to improve the overall quality of our accommodations.On a positive note, we are pleased to hear that you found our service to be professional and friendly. Our team strives to provide excellent service, and it's heartening to know that their efforts were recognized.We're also glad that you enjoyed our breakfast. Your feedback encourages us to continue delivering high-quality dining experiences.We apologize again for any inconvenience caused and appreciate your understanding. If there's anything specific you would like us to address or if you have further suggestions, please don't hesitate to reach out.Thank you for choosing to stay with us, and we hope to have the opportunity to better serve you in the future.Best regards,

10/10 Excelente

Arica

Le gustó: Servicio y personal y condiciones de la propiedad
Breakfast was great!
Se hospedó 1 noche en septiembre de 2023
Respuesta de Arnab Majumder , Guest Relation Manager, el 14 nov. 2023
Dear Arica,Thank you for sharing your feedback with us! We're thrilled to hear that you enjoyed our breakfast. Our team works hard to provide a delightful and satisfying dining experience for our guests, and it's wonderful to know that our efforts resonated with you.If you have any specific favorites or suggestions for how we can make your next breakfast even better, we would love to hear them. Your input is invaluable as we continuously strive to enhance the overall guest experience.We appreciate your patronage and hope to welcome you back for another great breakfast and an equally enjoyable stay in the future.

10/10 Excelente

Jahangir

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very comfortable
Se hospedó 1 noche en septiembre de 2023
Respuesta de Arnab Majumder , Guest Relation Manager, el 27 sept. 2023
Dear Jahangir,Thank you for taking the time to leave a review. We're delighted to hear that you found your stay with us very comfortable. Guest comfort is of utmost importance to us, and we're thrilled that we were able to meet your expectations.If you have any additional feedback or if there's anything specific you appreciated about your stay, please feel free to share it with us. Your comments are invaluable in helping us continually improve our services.We hope to have the pleasure of welcoming you back in the future. If there's anything we can do to make your next stay even more enjoyable, please don't hesitate to let us know. Thank you for choosing us, and we look forward to hosting you again soon!

10/10 Excelente

Gillian

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Very happy
The room.was clean and very comfortable. Any interaction I had with staff was very positive and the breakfast was excellent.
Se hospedó 2 noches en septiembre de 2023
Respuesta de Arnab Majumder , Guest Relation Manager, el 14 sept. 2023
Dear Gillian,Thank you so much for sharing your positive feedback about your recent stay with us! We're delighted to hear that you found your room to be clean and very comfortable. Our team takes great pride in ensuring a clean and welcoming environment for our guests, and it's always rewarding to know that our efforts are appreciated.We're also thrilled to hear that your interactions with our staff were positive. Providing exceptional customer service is a top priority for us, and we're glad to hear that our team members contributed to your enjoyable stay.Furthermore, it's wonderful to hear that you enjoyed our breakfast offerings. We believe that a hearty breakfast is a great way to start the day, and we're delighted that you found it excellent.Your feedback is invaluable to us, and we hope to have the pleasure of welcoming you back in the future. If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know. Thank you once again for choosing our hotel, and we look forward to hosting you again soon!

6/10 Aceptable

Jason

Viaje de negocios
No le gustó: Servicio y personal
Se hospedó 1 noche en septiembre de 2023
Respuesta de Customer Care Team, el 9 sept. 2023
Dear guest, we are always anxious to get feedback from our guests in relation to their stays with us, so we very much appreciate your rating, thank you. Whilst we are pleased that you had a reasonable stay here, we aim to exceed all of our guests’ expectations, and we are disappointed that we did not exceed yours. We sincerely hope you will give us another opportunity to host you. Thanks again.Best Regards,Customer Care Team

10/10 Excelente

Anthony

Se hospedó 1 noche en agosto de 2023
Respuesta de Customer Care Team, el 6 sept. 2023
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team