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Opiniones de Hampton Inn & Suites Brunswick

2.5 out of 5
Hampton Inn & Suites Brunswick
128 Venture Drive, Brunswick, GA

Opiniones

8.6

Excelente

Puntuación de 10, es decir, Excelente. Basada en 484 de 829 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 208 de 829 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 62 de 829 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 41 de 829 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 34 de 829 opiniones" "

9.0/10

Limpieza

9.0/10

Servicio y personal

8.4/10

Servicios

8.8/10

Condiciones de la propiedad

8.4/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Luis

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en septiembre de 2023
Respuesta de Owner, el 19 sept. 2023
Luis, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

8/10 Bueno

Francisco

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en mayo de 2021
Respuesta de Nelly, el 15 jul. 2021
Thank you for choosing Hampton Brunswick and for taking the time to complete the survey.

10/10 Excelente

Jacqueline

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en mayo de 2021
Respuesta de Nelly, el 22 jun. 2021
Thank you for giving us a perfect rating and please reach out to us on your next visit to Brunswick Georgia.

8/10 Bueno

Jay, Daniel Island

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Easy acres to the highway. Rooms are decent
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Vicki

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Staff was friendly and helpful. Breakfast was very nice.
Se hospedó 1 noche en abril de 2024
Respuesta de Nelly, el 11 abr. 2024
Thank you for your positive feedback and rating us an excellent score!!

6/10 Aceptable

Amyie

Viaje de negocios, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Lobby and Dining Area were very clean and updated. The room we stayed in was not updated. There was peeling wallpaper and no exhaust fan in bathroom. Furnishings seemed a little worn and A/C and refrigerator made loud noises. Not what I am used to when staying at a Hampton Inn, but we were grateful to have somewhere to stay last minute.
Se hospedó 3 noches en marzo de 2024
Respuesta de Nelly, el 11 abr. 2024
We just want to take a moment to thank you for choosing Hampton Inn & Suites, Brunswick. We are also thank you for taking the time to share your experience and it is with great regret that we received your complaint concerning your experience in our furnishing are worn out, a/c making loud noises. We strive to provide our guests with an exceptional clean, safe and friendly hotel experience. We would like to express our apologies for falling short of our high service standards. We have reported this situation to our Maintenance supervisor department to assure we are taken additional measures. Again, thank you for bringing this matter to our attention. We look forward to serving you in the future. Have an excellent day!

8/10 Bueno

Bob

Se hospedó 1 noche en marzo de 2024

10/10 Excelente

Mike

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great place , great staff , easy check in & easy check out
Se hospedó 1 noche en marzo de 2024
Respuesta de Nelly, el 19 mar. 2024
Thank you for giving us an excellent score!! It was our pleasure to give an 100% service.

10/10 Excelente

Bryan, Sugarloaf Key

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024
Respuesta de Nelly, el 19 mar. 2024
Thank you for choosing Hampton Brunswick and giving us an opportunity to serve you.

4/10 Malo

Gilbert

Viaje familiar
No le gustó: Limpieza, servicios, condiciones de la propiedad
Hampton Inns everywhere seem to be in a steep decline: Overall properties and rooms in dire need of refurbishment; Unbelievably cheap bed linens that you could find in any flea market or garage sale; Breakfast offering is barely edible and very limited. There are just so many rate comparable hotels out there now that are doing a better job than Hampton. Long gone are the days when Hamptons were better than most hotels in their price range - Now I'd say they're at the bottom and falling fast.
Se hospedó 1 noche en marzo de 2024
Respuesta de Nelly, el 14 mar. 2024
Thank you for taking the time to share your experience and it is with great regret that we received your complaint concerning your experience in the condition of our rooms in dire need of refurbishment. We are glad to share that our franchise owners are planning to renovate our rooms, no dates mentioned. the team we are hoping by the end of this year. We strive to provide our guests with an exceptional clean, safe and friendly hotel experience. We would like to express our apologies for falling short of our high service standards of cleanliness and hygiene in every guests. I have reported this situation to our housekeeping supervisor, and we assure we are taken additional measures to make our cleaning and hygiene protocols even more rigorous. We appreciate your feedback as it enables us to improve our standards.

10/10 Excelente

Christine

Viaje en pareja, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Friendly staff and a nice clean room. Hot breakfast was good and the location right off I95 makes it a perfect place to stop on a road trip.
Se hospedó 1 noche en marzo de 2024
Respuesta de Nelly, el 11 mar. 2024
We are glad you had an excellent experience with us.

8/10 Bueno

Jim

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en febrero de 2024
Respuesta de Nelly, el 11 mar. 2024
Thank you for choosing Hampton Brunswick and for rating us 4!!

10/10 Excelente

Carolyn

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Good location and nice hotel
Se hospedó 1 noche en febrero de 2024
Respuesta de Nelly, el 11 mar. 2024
Thank you for choosing Hampton Brunswick!!

10/10 Excelente

Doris

Viaje con mascota, Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Well lit for walking the dog. Property was clean and i felt safe.
Se hospedó 1 noche en febrero de 2024
Respuesta de Nelly, el 11 mar. 2024
We are glad you felt safe staying at Hampton Brunswick. Hope to see you in the future again.

10/10 Excelente

Julie

Viaje en pareja, Viaje con mascota
A great hotel for overnight stay while driving to FL - the hotel is always clean , friendly staff - stayed here many times - always a great stay
Se hospedó 1 noche en enero de 2024
Respuesta de Owner, el 30 ene. 2024
Julie, we appreciate you taking the time to review us. We are very glad to see our staff and property resulted in you having a great stay. Safe travels, and please come see us again in the future!

8/10 Bueno

Darrel

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en enero de 2024
Respuesta de Owner, el 29 ene. 2024
Darrel, we appreciate the great review! We are glad to see you enjoyed your stay with us, and hope you choose us again next time you are in the area!

10/10 Excelente

Mary

Le gustó: Limpieza y servicio y personal
Se hospedó 1 noche en enero de 2024
Respuesta de Nelly, el 23 ene. 2024
We are so glad that we had an excellent stay with our property. Please let us know if there is anything we can help in the future.

8/10 Bueno

Rhonda

Viaje familiar
Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Disappointing stay this time!
I booked this hotel specifically because of the indoor heated pool and hot tub. I even called to verify that they were both open and working before I booked the room and was told they were both working. When we get to the pool that evening, there was a sign on the door stating that the heat was not working in the pool so I was very disappointed that I had been mislead before booking the room. I normally love Hampton Inn and everything else was ok but like I said the heated pool was the main reason I chose the hotel for this stay.
Se hospedó 1 noche en enero de 2024
Respuesta de Owner, el 22 ene. 2024
Rhonda, thank you for taking the time to leave us such a great review! Our team is glad we were able to help you enjoy your stay and will use your feedback to improve even better for the future! We hope to host you again next time you are in the area!

10/10 Excelente

June, Leesburg

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice hotel
Se hospedó 1 noche en enero de 2024
Respuesta de Owner, el 19 ene. 2024
Thank you very much for your positive feedback! We hope to serve you again in the future.

10/10 Excelente

Becky

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en enero de 2024
Respuesta de Owner, el 19 ene. 2024
Becky, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

10/10 Excelente

Diana

Se hospedó 1 noche en enero de 2024
Respuesta de Nelly, el 11 mar. 2024
Thank you for rating us an excellent score!!

10/10 Excelente

Robert

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Nice stay
Very nice stay. Nice and clean, friendly staff. Our second stay at this property and will be back.
Se hospedó 1 noche en enero de 2024
Respuesta de Owner, el 16 ene. 2024
Robert, we appreciate you taking the time to review us. We are very glad to see our staff and property resulted in you having a great stay. Safe travels, and please come see us again in the future!

10/10 Excelente

Christian

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en enero de 2024
Respuesta de Owner, el 15 ene. 2024
Christian, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

10/10 Excelente

Michelle

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great little stay at this hotel. Super comfy beds. Will be starting here again.
Se hospedó 1 noche en enero de 2024
Respuesta de Owner, el 15 ene. 2024
Michelle, we appreciate you taking the time to review us. We are very glad to see our staff and property resulted in you having a great stay. Safe travels, and please come see us again in the future!

8/10 Bueno

Martin

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
We were only there for one night on a drive up 95. Our room was clean and comfortable and the employee at the front desk when we arrived was friendly and welcoming.
Se hospedó 1 noche en enero de 2024
Respuesta de Owner, el 10 ene. 2024
Martin, we appreciate you taking the time to review us. We are very glad to see our staff and property resulted in you having a great stay. Safe travels, and please come see us again in the future!

10/10 Excelente

Leonel, Concord

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very good experience
Respuesta de Owner, el 9 ene. 2024
Leonel, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

8/10 Bueno

Susan

Viaje familiar
Le gustó: Servicio y personal y comodidad de las habitaciones
Comfortable room
We needed two rooms last minute due to travel issues. We were able to get the rooms booked quickly and at a reasonable rate.
Se hospedó 1 noche en enero de 2024
Respuesta de Owner, el 8 ene. 2024
Susan, we appreciate the great review! We are glad to see you enjoyed your stay with us, and hope you choose us again next time you are in the area!

10/10 Excelente

Lucille

Se hospedó 1 noche en enero de 2024
Respuesta de Owner, el 9 ene. 2024
Lucille, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

4/10 Malo

Jackson, Miami Lakes

Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
No coffee in lobby. Container empty and machine out of order. No attendant at checkout. Foul odor throughout hotel. Gross.
Se hospedó 1 noche en enero de 2024
Respuesta de Owner, el 8 ene. 2024
Thank you for taking the time to review us, Jackson. It is never our intention to disappoint a guest. We will review this feedback during our next team meeting to ensure it does not happen again. Please don’t hesitate to reach out to the hotel directly if you would like to discuss this issue further. We hope to welcome you back in the future for a more positive experience.

10/10 Excelente

Charles

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en enero de 2024
Respuesta de Owner, el 8 ene. 2024
Charles, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

8/10 Bueno

Robert

Se hospedó 1 noche en diciembre de 2023
Respuesta de Nelly, el 26 ene. 2024
We are glad you had an excellent stay. Thank you for taking your time to share your experience.

10/10 Excelente

Don

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Its location is great.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Owner, el 8 ene. 2024
Thank you very much for your positive feedback! We hope to serve you again in the future.

10/10 Excelente

Nancy

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Quiet, restful hotel
We just needed a quiet place to sleep and breakfast in the morning. This Hampton provided that. It seemed a little dated, but that wasn't a problem.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Owner, el 8 ene. 2024
Nancy, we appreciate you taking the time to review us. We are very glad to see our staff and property resulted in you having a great stay. Safe travels, and please come see us again in the future!

8/10 Bueno

Jamie

Se hospedó 1 noche en diciembre de 2023
Respuesta de Owner, el 3 ene. 2024
Jamie, we appreciate the great review! We are glad to see you enjoyed your stay with us, and hope you choose us again next time you are in the area!

10/10 Excelente

Charles A

Se hospedó 1 noche en diciembre de 2023
Respuesta de Owner, el 8 ene. 2024
Charles, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

10/10 Excelente

Michael

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2023
Respuesta de Owner, el 3 ene. 2024
Michael, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

10/10 Excelente

Rhonda

Viaje familiar
Se hospedó 1 noche en diciembre de 2023
Respuesta de Owner, el 1 ene. 2024
Rhonda, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

6/10 Aceptable

Patricia

Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
All Good Except the Bathroom
First, the staff were very friendly and helpful. My issues are with the bathroom. There's multiple rust stains on the tub and shower wall. The shower head is VERY hard to adjust. It's also mounted VERY high. I'm a tall woman and I had a hard time adjusting the shower head. I don't know how a shorter person could have reached it. The shower head is one of those adjustable pulsating ones. Take my advice and go to the flea market and buy $7 normal shower heads. I'm sure people would be much happier with that. Last but not least, there is no exhaust fan in the bathroom or any type of deodorizer. No Bueno.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Owner, el 31 dic. 2023
Patricia, thank you for taking the time to leave us review! We appreciate both the positive feedback as well as the constructive feedback, and we will be sure to use this to improve our service in the future! We hope for the opportunity to host you again soon!

8/10 Bueno

Sheridan

Viaje en pareja, Viaje con mascota
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2023
Respuesta de Owner, el 31 dic. 2023
Sheridan, we appreciate the great review! We are glad to see you enjoyed your stay with us, and hope you choose us again next time you are in the area!

10/10 Excelente

Yvette

Se hospedó 1 noche en diciembre de 2023
Respuesta de Owner, el 31 dic. 2023
Yvette, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

10/10 Excelente

Heidi

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
An overnight stay. Room was very nice. We both slept really well.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Owner, el 31 dic. 2023
Heidi, we appreciate you taking the time to review us. We are very glad to see our staff and property resulted in you having a great stay. Safe travels, and please come see us again in the future!

8/10 Bueno

Mary

Se hospedó 1 noche en diciembre de 2023
Respuesta de Owner, el 27 dic. 2023
Mary, we appreciate the great review! We are glad to see you enjoyed your stay with us, and hope you choose us again next time you are in the area!

10/10 Excelente

Jomar

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excellent
Se hospedó 3 noches en diciembre de 2023
Respuesta de Owner, el 27 dic. 2023
Jomar, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

10/10 Excelente

Mina

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Good for stay in Hampton inn
Very comfortable room
Se hospedó 1 noche en diciembre de 2023
Respuesta de Owner, el 27 dic. 2023
Mina, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

10/10 Excelente

Tina

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2023
Respuesta de Owner, el 27 dic. 2023
Tina, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

2/10 Terrible

Philip

Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2023
Respuesta de Owner, el 20 dic. 2023
Thank you for taking the time to review us, Philip. It is never our intention to disappoint a guest. Please feel free to reach out to the hotel directly if you would like to discuss your stay with us further. We hope to welcome you back in the future for a more positive experience.

8/10 Bueno

Yelena

Viaje con mascota
Le gustó: Limpieza y servicio y personal
Se hospedó 1 noche en diciembre de 2023
Respuesta de Owner, el 20 dic. 2023
Yelena, we appreciate the great review! We are glad to see you enjoyed your stay with us, and hope you choose us again next time you are in the area!

8/10 Bueno

Steven

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2023
Respuesta de Owner, el 18 dic. 2023
Steven, we appreciate the great review! We are glad to see you enjoyed your stay with us, and hope you choose us again next time you are in the area!

6/10 Aceptable

Emile

No le gustó: Condiciones de la propiedad
Had to wait for check in person at desk on check in. Looks tired and dated. Needs update. Staff reasonably friendly.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Owner, el 18 dic. 2023
Emile, thank you for taking the time to leave us review. We appreciate the constructive feedback, and we will be sure to use this to improve our service in the future. We hope for the opportunity to host you again soon.

6/10 Aceptable

valerie

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2023
Respuesta de Owner, el 22 dic. 2023
Thank you for taking the time to review us. We’re so glad that we were able to accommodate you during your stay. We hope to see you again soon.