Vista frontal de la propiedad

Opiniones de Novotel Brussels Centre Midi Station

4 out of 5
Novotel Brussels Centre Midi Station
Avenue Fonsny, 5-6-7, Brussels

Opiniones

8.6

Excelente

Puntuación de 10, es decir, Excelente. Basada en 183 de 361 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 124 de 361 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 25 de 361 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 16 de 361 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 13 de 361 opiniones" "

9.0/10

Limpieza

9.0/10

Servicio y personal

8.4/10

Servicios

8.8/10

Condiciones de la propiedad

8.6/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Rafael

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Buena opción para una o dos noches, alejada del centro de la ciudad y caminando la percepción es que el barrio es inseguro
Se hospedó 2 noches en marzo de 2024

10/10 Excelente

Miriam Viridiana

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The property was clean and nice, the staff were very kind and the breakfast is delicious !! I paied it without expectations but it suprised me!! The quality and variety was great!! It worth it pay a bit extra for it!!
Se hospedó 2 noches en septiembre de 2023
Respuesta de Christina, el 24 oct. 2023
Dear guest, We very much appreciate your review regarding your stay at the Novotel Brussels Midi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best Regards,

10/10 Excelente

Gladys

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en octubre de 2022

8/10 Bueno

Zaida

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Bueno
Buen hotel, pero la ubicación no nos gusto mucho. Mucho delincuente en la noche, y en el día también, el servicio y el hotel muy bien, desayuno Exelente y servicio muy bueno. Lo único no nos sentíamos seguros al llegar ni al salir del hotel.
Se hospedó 2 noches en septiembre de 2022

8/10 Bueno

Maria Jesús

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en agosto de 2022

8/10 Bueno

Arely

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great location just a block from the station, very convenient. The rooms were comfortable and the staff was friendly.
Se hospedó 2 noches en julio de 2022

10/10 Excelente

MARCO ANTONIO

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Todo muy bien solo la zona no me causo buena impresión
Se hospedó 4 noches en mayo de 2022

10/10 Excelente

Luis, Naucalpan

Viaje en pareja
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
Muy bien ubicado, desayuno muy bueno y las personas de recepción geniales
Se hospedó 3 noches en enero de 2022

10/10 Excelente

Robert

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Sehr freundliches Personal, Zimmer sehr sauber. Umfangreiches Frühstück. Lage am Gare Du Midi ist mit guten ÖPNV-Verbindungen ideal. Umgebung leider - natürlich aufgrund Bahnhofsnähe - laut. Hotelzimmer verfügen aber über sehr gute Fenster, sodass der Straßen- und Zuglärm in der Nacht bei geschlossenen Fenstern nicht gestört hat.
Se hospedó 3 noches en abril de 2024

8/10 Bueno

Flora

Viaje familiar
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
The hotel was very nice and the staff were very helpful and kind. The breakfast and dinner was always excellent and the room was comfortable and had all the utilities needed. The hotel also had a water dispenser on the ground floor which we found to be incredibly useful. But I do think the carpet of the hotel room could be cleaned more.
Se hospedó 4 noches en abril de 2024

10/10 Excelente

Karen

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The staff were so friendly and welcoming
Se hospedó 4 noches en marzo de 2024

10/10 Excelente

Keith

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Good room size with plenty of space. Quality facilities and exceptionally helpful staff.
Se hospedó 1 noche en marzo de 2024
Respuesta de Christina,, el 25 mar. 2024
Dear guest, First of all, we would like to thank you for taking the time to share your feedback. We are delighted to read that you enjoyed the comfort of our rooms, our quality facilities and the friendliness of our staff. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best Regards, Guest Relations

8/10 Bueno

James

Very clean, very polite and helpful staff, and location to Zuid/Midi was only a few hundred metres. The mattress is the only thing that can be improved, everything else was perfect. Thank you to all.
Se hospedó 3 noches en febrero de 2024

10/10 Excelente

Ami Laura

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Right by the train station and metro station so made it very easy to get around Brussels.
Se hospedó 3 noches en febrero de 2024

10/10 Excelente

NILAN

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great staff and nice and clean spacious room.
Se hospedó 1 noche en febrero de 2024
Respuesta de Christina, el 19 feb. 2024
Dear guest, First of all, we would like to thank you for taking the time to share your feedback with us. We are thrilled to read that you enjoyed the cleanliness and comfort of our rooms and the friendliness of our staff. We strive to provide exceptional experiences for every guest, and your positive feedback serves as a great encouragement. We look forward to the opportunity of welcoming you back in the future for another pleasant stay. Best regards,

8/10 Bueno

PAUL

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice hotel! Clean and staff are excellent! Close to train station. The area around hotel is a little rough. But this hotel makes up for it.
Se hospedó 1 noche en febrero de 2024
Respuesta de Christina, el 19 feb. 2024
Dear guest, First of all, we would like to thank you for taking the time to write a review about your stay with us. We are more than delighted to hear that you enjoyed the cleanliness of our property and kindness of our staff.While we understand that the station area may not be the most attractive part of the city, it does offer numerous transportation advantages. With immediate access to all public transport options such as buses, trams, etc., it allows for quick and convenient access to the city center, as well as national and international train connections. Once again, thank you for sharing your experience with us, and we look forward to the opportunity of welcoming you back in the future.Best Regards,

8/10 Bueno

Beth

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The hotel was comfortable, room large. There were rowdy guests that you could hear in the hall in the middle of the night. The area around the hotel made me feel unsafe as a female solo traveler but there was a lo around in terms of restaurants and infrastructure
Se hospedó 1 noche en enero de 2024

10/10 Excelente

John

Se hospedó 1 noche en enero de 2024

8/10 Bueno

Joseph

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
A good solid place to stay and party ..
Brussels, is a great place to stay. For a weekend get away . The hotel was very convenient. As it’s situated close by the main line Midi station . Room is comfortable, which includes modern facilities and offered fast wifi connectivity. Breakfast, was so,so. As more options was needed to justify a good point . It’s standard for your everyday palate. Dinner needed an overhaul. As the food offerings was not justified. Having to pay a $3 room service charge, which offered poor food quality. The quiche, was a great option. As it was light and crispy with a tasty vinaigrette salad. The main the watershot chicken , was bland and dry . So for food, please visit nearby sites…
The kings size bedroom at the Novotel
The very clean modern bathroom with a great heating light feature .
The Chicken dinner !!
The lounge area !!
Se hospedó 2 noches en enero de 2024

8/10 Bueno

Cliente verificado

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Nice hotel
We missed drinkwater bottles in hiur room.
Se hospedó 1 noche en enero de 2024

10/10 Excelente

Daniel

Very good place
Se hospedó 1 noche en enero de 2024

6/10 Aceptable

Christopher

Viaje familiar
Le gustó: Limpieza y servicio y personal
First of all, this is a nice clean hotel, pretty convenient to Brussels-Midi station. Check in went fine and the service from the staff was good. But from about 2230 until 0130 in the morning there was a fire alarm coming on and off at 10-15 minute intervals. Like every time I was about to drift off it came on right outside the room. They had someone working on it, but it happened to be right outside our room. We thought about moving but at midnight thought it might be more trouble than it was worth. That meant we didn’t sleep super well. Also there is quite a bit of street noise. Breakfast was fine, a little limited, but good enough for us. I would definitely rate the hotel higher if it wasn’t for the alarm. But getting a good night’s sleep in your hotel is important. Staff were apologetic, which was nice.
Se hospedó 1 noche en diciembre de 2023

8/10 Bueno

Vera

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Sehr freundliche Mitarbeitet beim Check-Inn. In allen Bereichen sehr sauber. Frühstück leider nicht das Geld Wert.
Se hospedó 1 noche en diciembre de 2023

8/10 Bueno

Arshdeep

Se hospedó 1 noche en diciembre de 2023

8/10 Bueno

Huzefa

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Cliente verificado

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en noviembre de 2023

4/10 Malo

Shahed

Viaje familiar
No le gustó: Servicio y personal y servicios
Two stars only for the location. Trains can be taken from Midi Station to almost anywhere in Europe. The hotel condition is average. Good in the hotel restaurant is absolutely bad. The area near the hotel is dirty. Not much food options. Below average middle eastern or any other kind of food. Streets smell bad.
Se hospedó 3 noches en diciembre de 2023

2/10 Terrible

James

Viaje en grupo
No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Funky smell and dirty towel
Easy to get to. But sadly our room smelt a bit weird. Couldn’t work out if it was just stagnant air or someone had smoked in there. Either way, it was unpleasant. Also one of the towels in the bathroom was covered in someone else’s hair. The hotel felt a bit tired and the rooms were very so so.
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Maria

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2023
Respuesta de Christina, el 29 dic. 2023
Dear guest, First of all, we would like to thank you for taking the time to share your feedback with us.We truly appreciate your kind review of your recent stay with us. We strive to provide exceptional experiences for every guest, and your positive feedback serves as a great encouragement. We look forward to the opportunity of welcoming you back in the future for another pleasant stay. Best regards,

4/10 Malo

Vamsi

Le gustó: Servicio y personal
No le gustó: Limpieza
The room smells strongly of a cigarette that it hurt our nostrils. We did not have good sleep. Upon check out, the receptionist did not bother asking how the experience was either.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Christina, el 29 dic. 2023
Dear guest, First of all, we would like to thank you for taking the time to share your feedback with us. We are sorry that you experienced an unsatisfactory level of service while staying with us at Novotel Brussels Centre Midi Station. As part of the Accor Group, we strive to offer our guests the highest standards of service and hospitality and it is clear that we have not achieved this goal with your stay. Please be assured that our establishment is strictly non-smoking, and we are disappointed to learn that the room you occupied did not meet our standards. We have already informed our Housekeeping and Reception teams about your experience to ensure that the necessary measures will be implemented to prevent this situation from happening again. Please accept our sincere apologies, and feel free to reach out to us directly if there is anything we can do to rectify this situation. Thank you again for your feedback as it helps us to continually strive towards providing our guests with an enjoyable experience. Best Regards,

10/10 Excelente

Steve

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
I loved the bed mattress best nights sleep I have ever had. Can you tell me the brand make and model please
Se hospedó 1 noche en noviembre de 2023

10/10 Excelente

Geleri Coleen

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great location and room was clean and spacious
Se hospedó 1 noche en noviembre de 2023
Respuesta de Christina, el 19 dic. 2023
Dear guest, First of all, we would like to thank you for taking the time to write a review about your stay with us. Our team strives to provide the best possible customer service, so we are always pleased to hear when we succeed. We are also thankful that you found our room clean and spacious, as comfort is something we prioritize highly here at Novotel. We look forward to welcoming you back if your travels bring you back to Brussels in the future! Best Regards, Christina, Guest Relation

10/10 Excelente

LUCIANA

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Breakfast was great. The room is top.
Se hospedó 1 noche en noviembre de 2023

8/10 Bueno

Sicid

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Séjour agréable. Personnel est accueillant et professionnel. Literie confortable. A recommander
Se hospedó 1 noche en noviembre de 2023

10/10 Excelente

RIKIYA

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en noviembre de 2023

10/10 Excelente

Keiichiro

Se hospedó 1 noche en octubre de 2023

10/10 Excelente

Gillian

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Lovely clean hotel with friendly staff. Bit far away from main attractions.
Se hospedó 4 noches en octubre de 2023

6/10 Aceptable

Jovan

Se hospedó 2 noches en octubre de 2023

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Hotel clean comfortable and handy for Gare du Midi
Se hospedó 1 noche en octubre de 2023

10/10 Excelente

Eric

Se hospedó 1 noche en octubre de 2023

10/10 Excelente

Jane

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Very nice breakfast.
Se hospedó 2 noches en octubre de 2023
Respuesta de Christina, el 24 oct. 2023
Dear guest, We very much appreciate your review regarding your stay at the Novotel Brussels Midi. We are more than pleased that you enjoyed our rich continental breakfast buffet. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best Regards,

8/10 Bueno

Juan

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Too noisy
Too noisy, the window options are to a garden and some houses or to the street, so either way you can hear noise everyday. Also you can hear the person next door talk withput a problem.
Se hospedó 4 noches en octubre de 2023
Respuesta de Christina, el 24 oct. 2023
Dear guest, First of all, we would like to thank you for taking the time to share your feedback about your stay with us.We are truly sorry to read that your experience wasn't up to your expectations. However, We are particularly surprised to hear that you were disturbed by some noises, as all of our rooms, recently renovated, are well soundproofed. Your feedback is very important to us and will be taken into account as we work to provide the perfect guest experience. Once again, thank you for your comment and we hope that we will get the chance to welcome you again. Best Regards,

10/10 Excelente

Alice Margaret

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excellent hotel and close to the railway station
Se hospedó 2 noches en octubre de 2023
Respuesta de Christina, el 24 oct. 2023
Dear Guest, First of all, we would like to thank you for taking the time to share your feedback with us. We are delighted to hear that you had a very good stay. Our hotel's convenient location near Brussels Midi Station is indeed ideal and offers easy access to transportation options. We appreciate your kind words and hope to have the opportunity to welcome you back to our hotel in the future. Best Regards,

10/10 Excelente

Andrea

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Comfortable room close to the train station
Comfortable room with some great eco friendly initiatives. Around 20mins walk from the main square, and super handy to Brussels Midi station (Eurostar). Breakfast was great.
Se hospedó 2 noches en septiembre de 2023
Respuesta de Christina, el 24 oct. 2023
Dear Guest, First of all, we would like to thank you for taking the time to share your feedback with us. We are delighted to hear that you had a very good stay and enjoyed our eco friendly initiatives as well as our rich continental breakfast buffet.Our hotel's convenient location near Brussels Midi Station is indeed ideal and offers easy access to transportation options. We appreciate your kind words and hope to have the opportunity to welcome you back to our hotel in the future. Best Regards,

10/10 Excelente

Gabrielle

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
J ai passer un sejour agreable.
Se hospedó 2 noches en octubre de 2023
Respuesta de Christina, el 24 oct. 2023
Dear guest, We very much appreciate your review regarding your stay at the Novotel Brussels Midi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best Regards,

10/10 Excelente

Michael

Le gustó: Limpieza, servicios, condiciones de la propiedad
Personal spricht wenig bis gar nicht Deutsch!
Se hospedó 1 noche en octubre de 2023

8/10 Bueno

Cinzia

Se hospedó 2 noches en octubre de 2023
Respuesta de Christina, el 24 oct. 2023
Dear guest, We very much appreciate your review regarding your stay at the Novotel Brussels Midi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best Regards,

8/10 Bueno

Douglas, Marietta

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios
Close to Eurostar to London.
Se hospedó 2 noches en septiembre de 2023

4/10 Malo

Reece

Viaje de negocios
Le gustó: Limpieza y condiciones de la propiedad
No le gustó: Servicio y personal
Se hospedó 1 noche en septiembre de 2023

10/10 Excelente

marcela

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Front desk people are SO nice and helpful
Se hospedó 1 noche en septiembre de 2023