Querido Sergio,Estamos muy orgullosos de poder leer que tuvo una óptima estancia con nosotros.Nos complace inmensamente que la ubicación estratégica de The Dominican y su cercanía a los atractivos y restaurantes de la ciudad hayan sido de su agrado.Lamentamos cualquier malentendido que haya surgido respecto al costo del agua en su habitación. En The Dominican, nos esforzamos por ofrecer claridad en nuestros servicios y tarifas, y tomaremos en cuenta su experiencia para mejorar nuestra comunicación a futuro.Nos alegra que la limpieza y el estado general de nuestro hotel hayan cumplido con sus expectativas. Nuestro equipo se dedica a mantener un ambiente impecable y acogedor para todos nuestros huéspedes. En cuanto al servicio y las comodidades de la habitación, agradecemos sus observaciones y continuaremos trabajando para alcanzar la excelencia que caracteriza a nuestro establecimiento.Será un placer recibirle de nuevo muy pronto en su próxima visita.Un cordial saludo,The Dominican Team

Estimado Jorge,Apreciamos que compartiera su positiva valoración sobre The Dominican.Nos complace saber que disfrutó de nuestra excelente ubicación y del servicio brindado por el personal. Trabajamos arduamente para ofrecer una experiencia excepcional a los clientes y nos alegra saber que lo hemos logrado en su caso.Lamentamos que haya encontrado las toallas de baño pequeñas. Agradecemos sus comentarios y tomaremos en cuenta su observación. Nuestro objetivo es garantizar la comodidad y satisfacción de los huéspedes.Esperamos tener el placer de recibirle nuevamente en su próxima visita a Bruselas. Saludos cordiales,The Dominican Team

Querida Iliana,Tenga por seguro que siempre nos agrada ofrecer la mejor atención a nuestros huéspedes, y nos complace que haya disfrutado de nuestras instalaciones y hospitalidad durante su estancia, destacando nuestra ubicación y el buen servicio recibido.Esperamos poder darle de nuevo la bienvenida en un futuro próximo. Reciba saludos cordiales,The Dominican Team

Estimado Luis Enrique, Gracias por elegir The Dominican y por hacernos llegar su testimonio. Nos complace saber que nuestra privilegiada ubicación, perfecta para visitar la ciudad, ha sido de su conveniencia. Agradecemos que haya destacado positivamente el desayuno. Intentamos ofrecer una propuesta gastronómica variada y de calidad a fin de satisfacer a la mayoría de nuestros huéspedes y nos alegra haberlo logrado en su caso. Asimismo, agradecemos que haya destacado la atención brindada por gran parte de nuestro personal, el cual se esfuerza a diario por ofrecer el mejor de los servicios a quienes nos visitan. No obstante, sentimos si no se llevó la misma impresión de los empleados de recepción encargados de realizar el check-in. No le quepa duda de que haremos llegar sus observaciones al departamento correspondiente a fin de que revisen sobre el particular. Esperamos tener la oportunidad de volver a darle la bienvenida en otra ocasión. Reciba un saludo cordial. The Dominican Team

Dear Juana,Thank you for your rating.We are glad that we met your expectations.We would certainly like to learn more about that in a private message.We hope to welcome you back for a return visit, Best regards,The Dominican Team

Dear Didier, Thank you for taking the time to rate your stay with us. We are happy to have met your requirements. However, we would love to know what would have made your stay a perfect one. We hope to have the pleasure of seeing you again in the future. Kind regards, The Dominican Team

Dear Rut, Thanks for this top rating. We are delighted you had a great stay. Again, thank you very much. We look forward to welcoming you again. Best regards, The Dominican Team

Dear Shawn,Thank you for your review.We are delighted to hear your praises regarding our shower facilities, which are indeed designed to provide a refreshing and indulgent experience.However, we regret the inconvenience caused by the steam setting off the smoke alarm, and we appreciate your understanding in mitigating the situation as directed by our front desk team. The design of our rooms, including the intensity of the shower, aims to cater to a high standard of comfort, and we are continuously monitoring guest experiences to ensure satisfaction. Regarding the service at our bar, we are sincerely apologetic for the wait you experienced. Our staff is usually commended for their attentive and prompt service, and we are addressing this point to ensure it remains consistent with the high expectations of The Dominican's distinguished guests.Your generous ratings of the overall condition of our hotel and the cleanliness of your room are most encouraging. We are steadfast in our dedication to maintaining an impeccable environment for our guests.We look forward to welcoming you back again in the future. Kind regards,The Dominican Team

Dear Maxim,Thank you for taking the time to review your stay.We are delighted to hear that our prime location continues to meet your needs and that the flexibility of a late checkout enhanced your experience. We regret to hear that certain aspects of your stay did not meet the high standards we strive for. While our rooms are designed to evoke a sense of indulgence and comfort, we note your comment on the bed's supportiveness and will consider this in our continuous efforts to provide exceptional rest for our guests. In reference to the temperature control, our individual climate settings are intended to offer a personalized environment; however, we apologize if this did not function to your satisfaction. As for cleanliness, our team is dedicated to maintaining impeccable standards, though it seems we may have fallen short in your case, which we will address with utmost attention.We hope that you will return on a future occasion. Best regards,The Dominican Team

Dear Thomas,Thank you for taking the time to review your recent stay.It brings us immense pleasure to learn that our prime location served as the perfect base for your festive ambulations around the city and that you found the historic character and accommodations of our hotel worthy of its four-star distinction. We note with concern your comments regarding the service experienced in our restaurant and bar. While we pride ourselves on the dedication and friendliness of our team, we recognize that there can be moments when the service does not keep pace with the expectations of our esteemed guests, particularly during the bustling holiday season. Rest assured, our commitment to excellence is unwavering, and we are constantly seeking to refine our staffing to ensure that each guest receives the attentive and swift service they deserve.We are looking forward to welcoming you again.Wishing you a Happy New Year!The Dominican Team

Dear Rachel,Thank you for taking the time to share your review.We are delighted to hear that you found our team wonderful and that the beauty of our building contributed positively to your experience. It is rewarding to know that, aside from one unfortunate incident, our team's efforts resonated with you. We are truly sorry to hear about your experience with a member of our bar staff. This does not reflect the high standards of hospitality and service that we strive to uphold. Rest assured, we are addressing this internally to ensure that all guests receive the warm and professional service they deserve.We hope to welcome you back in the future. Season's greetings,The Dominican Team