Gimnasio

Opiniones de Buffalo Marriott at LECOM HARBORCENTER

3.5 out of 5

Opiniones

9.4

Excepcional

Puntuación de 10, es decir, Excelente. Basada en 535 de 706 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 111 de 706 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 35 de 706 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 14 de 706 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 11 de 706 opiniones" "

9.6/10

Limpieza

9.6/10

Servicio y personal

9.0/10

Servicios

9.6/10

Condiciones de la propiedad

9.2/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Pablo

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Buen hotel Limpio, la comida un poco cara pero buena.
Se hospedó 2 noches en julio de 2023
Respuesta de Buffalo Marriott at LECOM HARBORCENTER, el 8 ago. 2023
Gracias por sus comentarios, ¡esperamos recibirlo nuevamente pronto!

10/10 Excelente

Cliente verificado

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
El servicio del personal muy bueno muy atentos
Se hospedó 3 noches en julio de 2021
Respuesta de Buffalo Marriott at LECOM HARORCENTER, el 11 jul. 2021
Thank you for your feedback! We look forward to hosting you again soon.

8/10 Bueno

Maritxu, CDMX

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Es un hôtel comodo con bonitas vistas al lago y muy cercano a las cataratas dl Niagara.

10/10 Excelente

Michael

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The staff is always excellent and very accommodating
Se hospedó 1 noche en mayo de 2024
Respuesta de Management Team at the Buffalo Marriott, el 28 may. 2024
Dear Michael,Thank you so much for taking the time to share your experience at the Buffalo Marriott at LECOM HARBORCENTER. I truly appreciate your kind words about our staff. We strive to provide excellent service and it's always a pleasure to know that our team was able to accommodate your needs.At the Buffalo Marriott LECOM HARBORCENTER, we believe that our staff is the heart of our establishment, and I'm glad that their exceptional service made a positive impression on you. We value your feedback and will make sure to convey your compliments to our hardworking team members.If there's anything else we can do to make your stay even more enjoyable, please don't hesitate to let us know. We are here to ensure that you have a comfortable and pleasant experience throughout your time with us.Thank you again, and we look forward to welcoming you back soon!

10/10 Excelente

Lydia

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Staff was very friendly. Room was very nice. Easy to get to the Amtrak.
Se hospedó 1 noche en mayo de 2024
Respuesta de Management Team at the Buffalo Marriott, el 28 may. 2024
Dear Lydia,Thank you so much for taking the time to share your feedback about your recent stay with us at the Buffalo Marriott LECOM HARBORCENTER. We appreciate your kind words and are thrilled to hear that our staff was friendly and that you enjoyed your room. Creating a welcoming and comfortable environment for our guests is our top priority, so it's great to know we succeeded in making your stay enjoyable. We take pride in providing clean and well-appointed rooms, and we're delighted that you found yours to be very nice.Additionally, we're glad to hear that our hotel's location was convenient for your needs, particularly being close to the Amtrak station. We understand the importance of accessibility and strive to make transportation options easily accessible for our guests.Once again, we truly appreciate your feedback and we hope to have the opportunity to welcome you back to the Buffalo Marriott at LECOM HARBORCENTER in the future. Your satisfaction is extremely important to us, and we are always here to help.Thank you!

8/10 Bueno

Gabriel

Viaje familiar, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios
The drain in my room was broken, but other than that, my stay was as perfect as can be.
Se hospedó 1 noche en mayo de 2024
Respuesta de The Management Team of the Buffalo Marriott , el 20 may. 2024
Dear Gabriel,Thank you for taking the time to share your experience at our hotel. We appreciate your feedback and are delighted to hear that your overall stay was as perfect as can be. Your satisfaction is our top priority, and we strive to provide a comfortable and enjoyable experience for all our guests.We apologize for the inconvenience caused by the broken drain in your room. Our maintenance team has been notified and is working diligently to rectify the issue. Rest assured, we understand the importance of ensuring all facilities are in proper working condition, and we appreciate your patience and understanding in this matter.Your valuable feedback helps us to continuously improve our services. We sincerely apologize for any inconvenience caused during your stay and appreciate your understanding. If you have any other concerns or questions, please feel free to reach out to our assistant general manager, Lindsey S. Schneggenburger at lschneggenburger@shanercorp.com. She will be more than happy to assist you further.Thank you once again for choosing the Buffalo Marriott at LECOM HARBORCENTER, and we hope to have the opportunity to welcome you back in the future for an even more enjoyable stay.Warm regards,

10/10 Excelente

Jessica

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Staff was great and personable, and it's great walking distance to Sahlen field
Se hospedó 1 noche en mayo de 2024
Respuesta de The Management Team at Buffalo Marriott at LECOM H, el 20 may. 2024
Dear Jessica,Thank you for taking the time to share your experience at our hotel. It warms my heart to hear that you found our staff to be great and personable. We pride ourselves on delivering exceptional customer service, and it's wonderful to know that our team made a positive impression on you.Moreover, we're delighted that our hotel's location to Sahlen Field enhanced your stay. Being close to popular attractions is always a plus!If there's anything else we can do to make your future visits even more pleasant, please don't hesitate to let us know. Your satisfaction is our top priority.Thank you once again for your kind words, and we look forward to welcoming you back to the Buffalo Marriott at LECOM HARBORCENTER in the future.Warm regards,

10/10 Excelente

Lialette

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This is a very nice hotel and so convenient for Buffalo Sabres games. The price is steep but well worth it for the convenience of the location.
Se hospedó 1 noche en abril de 2024
Respuesta de Buffalo Marriott at LECOM HARBORCENTER, el 20 abr. 2024
Thank you for your feedback!

10/10 Excelente

Franklin

Loved everything on and about the property. It was higher cost but worth the cost for those who can afford it.
Se hospedó 5 noches en abril de 2024
Respuesta de Buffalo Marriott at LECOM HARBORCENTER, el 17 abr. 2024
Thank you for your feedback!

8/10 Bueno

Avrohom

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en abril de 2024
Respuesta de Buffalo Marriott at LECOM HARBORCENTER, el 17 abr. 2024
Thank you for your feedback!

10/10 Excelente

David

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I had a lovely view of Lake Erie and the USS Little Rock from my room.
Se hospedó 1 noche en abril de 2024
Respuesta de Buffalo Marriott at LECOM HARBORCENTER, el 13 abr. 2024
Thank your for your feedback!

10/10 Excelente

Susan

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great for the concert at key bank center!!!
Se hospedó 1 noche en abril de 2024
Respuesta de Buffalo Marriott at LECOM HARBORCENTEr, el 9 abr. 2024
Thank you for your feedback!

10/10 Excelente

Kendall

Se hospedó 1 noche en abril de 2024
Respuesta de Buffalo Marriott LHC, el 28 abr. 2024
Thank you for your feedback!

10/10 Excelente

Jenn

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The rooms were beautiful
Se hospedó 1 noche en marzo de 2024
Respuesta de Buffalo Marriott at LECOM HARBORCENTER, el 9 abr. 2024
Thank you for your feedback!

10/10 Excelente

Stacy

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024
Respuesta de Buffalo Marriott at LECOM HARBORCENTER, el 9 abr. 2024
Thank you for your feedback!

10/10 Excelente

Taleb

Se hospedó 5 noches en marzo de 2024
Respuesta de Buffalo Marriott at LECOM HARBORCENTER, el 9 abr. 2024
Thank you for your feedback!

10/10 Excelente

Tre

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en febrero de 2024
Respuesta de Buffalo Marriott at LECOM HARBORCENTER, el 17 mar. 2024
Thank you for your feedback!

10/10 Excelente

Cameron

Le gustó: Servicio y personal y condiciones de la propiedad
Se hospedó 2 noches en marzo de 2024
Respuesta de Buffalo Marriott at LECOM HABORCENTER, el 26 mar. 2024
Thank you for your feedback!

10/10 Excelente

sherri, Hilton

Viaje en pareja
Le gustó: Servicios
Beds were comfortable and the room was very clean
Se hospedó 1 noche en marzo de 2024
Respuesta de Buffalo Marriott at LECOM HARBORCENTER, el 17 mar. 2024
Thank you for your feedback!

10/10 Excelente

Tricia

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
My son & I stayed at this hotel after the Zach Bryan concert. Great hotel, great staff, & a great overall experience!
Se hospedó 1 noche en marzo de 2024
Respuesta de Buffalo Marriott at LECOM HARBORCENTER, el 17 mar. 2024
Thank you for your feedback!

10/10 Excelente

Linda

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Stayed here when my daughter went to the Zach Bryan concert. Very nice and convenient.
Se hospedó 1 noche en marzo de 2024
Respuesta de Buffalo Marriott at LECOM HARBORCENTER, el 17 mar. 2024
Thank you for your feedback!

10/10 Excelente

Michelle

Se hospedó 1 noche en marzo de 2024
Respuesta de Buffalo Marriott at LECOM HARBORCENTER, el 9 abr. 2024
Thank you for your feedback!

6/10 Aceptable

Jason

Viaje familiar
Le gustó: Servicio y personal y condiciones de la propiedad
Very over priced! Not the cleanest room I’ve stayed in.
Se hospedó 1 noche en marzo de 2024
Respuesta de Buffalo Marriott at LECOM HARBORCENTER, el 26 mar. 2024
I recognize your time is valuable and appreciate the feedback you have taken the time to provide.Maintaining a clean atmosphere within our guest rooms and common areas is important and I apologize that we did not fulfill that expectation during your visit. __[INSERT GUEST ISSUE]__ has been shared with our housekeeping leaders to ensure this is an isolated incident.My hope is the next time you are in the area, you will give us another chance to provide the guest experience we strive to deliver.

10/10 Excelente

Dominic

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024
Respuesta de Buffalo Marriott at LECOM HARBORCENTER, el 10 mar. 2024
Thank you for your feedback!

10/10 Excelente

Ann Marie

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Close to Keybank center & staff was fantastic
Se hospedó 1 noche en marzo de 2024
Respuesta de Buffalo Marriott at LECOM HARBORCENTER, el 10 mar. 2024
Thank you for your feedback!

10/10 Excelente

Michele

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
My wife and I enjoyed our stay to attend a Sabres game. Our room was on the blah side as there was nothing exciting for the rate we paid, but we weren’t there to stay in our room. The hotel connects right to Keybank Center with a direct inside walk from the hotel to the arena. Did not have to go outside, and that was ideal considering it was raining. Would stay here again.
Se hospedó 1 noche en marzo de 2024
Respuesta de Buffalo Marriott at LECOM HARBORCENTER, el 17 mar. 2024
We appreciate your feedback and hope to host you again!

8/10 Bueno

Richard

Se hospedó 1 noche en marzo de 2024
Respuesta de Buffalo Marriott at LECOM HABORCENTER, el 26 mar. 2024
Thank you for your feedback!

8/10 Bueno

Tom

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en febrero de 2024
Respuesta de Buffalo Marriott at LECOM HARBORCENTER, el 10 mar. 2024
We appreciated your feedback

10/10 Excelente

Mercedes

Se hospedó 1 noche en febrero de 2024
Respuesta de Buffalo Marriott at LECOM HARBORCENTER, el 26 mar. 2024
Thank you for your feedback!

10/10 Excelente

Robert

Viaje en grupo
Great stay very clean and very nice
Se hospedó 1 noche en febrero de 2024
Respuesta de Buffalo Marriott at LECOM HABORCENTER, el 26 feb. 2024
Thank you for your feedback!

10/10 Excelente

Edward

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Respuesta de Buffalo Marriott at LECOM HARBORCENTER, el 26 feb. 2024
Thank you for your feedback!

10/10 Excelente

Laura

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I love being able to walk to the Key Bank Center for events. It is very close the train station.
Se hospedó 1 noche en febrero de 2024
Respuesta de Buffalo Marriott at LECOM HARBORCENTER, el 26 feb. 2024
Thank you for your feedback, we look forward to hosting you again soon!

6/10 Aceptable

debra

Viaje familiar
Le gustó: Servicios
Did not like my room. One of the rooms was an accessibility room so the washroom was designed accordingly. Small counter top and shower not what I expected. Was disappointed.
Se hospedó 1 noche en febrero de 2024
Respuesta de Buffalo Marriott at LECOM HARBORCCENTER, el 26 feb. 2024
We appreciate your feedback and have noted for future stays.

10/10 Excelente

Jeffrey

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great hotel! Lots of great places to eat within walking distance
Se hospedó 2 noches en febrero de 2024
Respuesta de Buffalo Marriot at LECOM HARBORCENTER, el 26 feb. 2024
Thank you for your feedback!

10/10 Excelente

Adam

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en enero de 2024
Respuesta de Marriott Staf , el 8 feb. 2024
Thank you for your feedback! We look forward to hosting you again when your travels bring you back to Buffalo!

10/10 Excelente

Melissa

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great location but you have to pay for breakfast
Breakfast was not included and you have to pay for the wifi service if you wanted to use it. That was my complaints about my stay. Otherwise it was a great location and service was awesome. Thats the only reason I'm giving it 5 stars
Se hospedó 1 noche en enero de 2024
Respuesta de Marriott Staff , el 8 feb. 2024
Thank you for your feedback! We look forward to hosting you again when your travels bring you back to Buffalo!

10/10 Excelente

Haley

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Beautiful hotel with lots of great things to do in walking distance
Se hospedó 1 noche en enero de 2024
Respuesta de Buffalo Marriott LHC, el 8 feb. 2024
Thank you for your feedback! We look forward to hosting you again when your travels bring you back to Buffalo!

10/10 Excelente

paul

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Staff and rooms are excellent. The hotel restaurant is as good as any I have dined at. Steak was outstanding
Se hospedó 1 noche en enero de 2024
Respuesta de Buffalo Marriott LHC, el 8 feb. 2024
Thank you for your feedback! We look forward to hosting you again when your travels bring you back to Buffalo!

10/10 Excelente

John

Se hospedó 1 noche en enero de 2024
Respuesta de Buffalo Marriott LHC, el 8 feb. 2024
Thank you for your feedback! We look forward to hosting you again when your travels bring you back to Buffalo!

10/10 Excelente

Thomas

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
10/10 stay.
First time in Buffalo and I thought this was a fantastic stay. It’s in an exceptional area—walking distance to breweries, downtown, the waterfront, casino. The restaurant was exceptional. We dined there for breakfast lunch and dinner, and both the service and food was top notch. The customer service was 10/10 from every person we dealt with. Should be noted that the waterfront view is largely of a highway, but we didn’t mind that either. Would stay here again.
Se hospedó 1 noche en enero de 2024
Respuesta de Buffalo Marriott LHC, el 8 feb. 2024
Thank you for your feedback! We look forward to hosting you again when your travels bring you back to Buffalo!

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2023
Respuesta de Marriott staff , el 8 feb. 2024
Thank you for your feedback! We look forward to hosting you again when your travels bring you back to Buffalo!

6/10 Aceptable

Rosemary

Viaje familiar
Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Room for Improvement
Although the staff was friendly and tried to please, it was evident there was a great deal of understaffing. This was particularly evident with restaurant services and handling of room service. The food was excellent but at times more basic del8very would have been more appreciated over attempts to provide extras without sufficient staff that resulted in slow responses and errors. There was little information for services provided and when one called for service from the room phone often the answer would be to check the hotel website. The room rates were pricey ($500 per night) so higher quality service was expected.
Se hospedó 2 noches en diciembre de 2023

8/10 Bueno

Jerome

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Buffalo experience
Very good hotel experience. I will stay there again!
Se hospedó 1 noche en diciembre de 2023
Respuesta de Buffalo Marriott at LECOM HARBORCENTER, el 8 feb. 2024
Thank you for your feedback! We look forward to hosting you again when your travels bring you back to Buffalo!

8/10 Bueno

Tracey

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2023
Respuesta de Buffalo Marriott LHC, el 8 feb. 2024
Thank you for your feedback! We look forward to hosting you again when your travels bring you back to Buffalo!

10/10 Excelente

Jodi

Viaje familiar
Le gustó: Servicios
Great front desk staff. Very accommodating and helpful!
Se hospedó 1 noche en diciembre de 2023
Respuesta de Buffalo Marriott at LECOM HARBORCENTER, el 8 feb. 2024
Thank you for your feedback! We look forward to hosting you again when your travels bring you back to Buffalo!

10/10 Excelente

John

Se hospedó 1 noche en diciembre de 2023
Respuesta de Marriott Staff , el 8 feb. 2024
Thank you for your feedback! We look forward to hosting you again when your travels bring you back to Buffalo!

10/10 Excelente

Tiffany

Viaje en pareja
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
Had a great stay
Se hospedó 1 noche en diciembre de 2023
Respuesta de Marriott staff , el 8 feb. 2024
Thank you for your feedback! We look forward to hosting you again when your travels bring you back to Buffalo!

10/10 Excelente

Nancy

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Stayed here for a hockey game. Couldn’t have been any more convenient. Staff was super friendly and room was perfect. Would definitely stay here again.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Marriott staff , el 8 feb. 2024
Thank you for your feedback! We look forward to hosting you again when your travels bring you back to Buffalo!

10/10 Excelente

nhan

Se hospedó 4 noches en diciembre de 2023
Respuesta de Buffalo Marriott LECOM HARBORCENTER, el 8 feb. 2024
Thank you for your feedback! We look forward to hosting you again while in the Queen City!

10/10 Excelente

Michael

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Bar expensive but location is great
Se hospedó 1 noche en noviembre de 2023
Respuesta de Buffalo Marriott at LECOM HARBORCENTER, el 23 nov. 2023
We appreciate your feedback!