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Opiniones de Burford House

5 out of 5
Burford House
99 High Street, Burford, England

Opiniones

8.6

Excelente

Puntuación de 10, es decir, Excelente. Basada en 54 de 104 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 32 de 104 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 12 de 104 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 3 de 104 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 3 de 104 opiniones" "

8.8/10

Limpieza

9.0/10

Servicio y personal

7.0/10

Servicios

8.4/10

Condiciones de la propiedad

7.0/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

Bethan

Le gustó: Servicio y personal
No le gustó: Limpieza y comodidad de las habitaciones
Se hospedó 2 noches en octubre de 2021

10/10 Excelente

David

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en octubre de 2021

2/10 Terrible

Peter

Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Dreadful hotel.
Se hospedó 2 noches en septiembre de 2021

10/10 Excelente

Cliente verificado

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We loved the young lady- front of house who also looked after us at every breakfast time. She was so friendly & helpful & made our stay so much more enjoyable. I knew she would sort anything I asked. The hotel was a gem of character, parking not a issue. Loved loved Burford s and would definitely return. Karen Crowhurst
Se hospedó 4 noches en agosto de 2021
Respuesta de BurfordH, el 2 sept. 2021
Thank you for your kind review

10/10 Excelente

Donald

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en julio de 2021

10/10 Excelente

Cliente verificado

Le gustó: Limpieza
Nice period hotel
Se hospedó 1 noche en julio de 2021
Respuesta de BurfordH, el 29 jul. 2021
Many thanks for you review.

10/10 Excelente

Patrick

Se hospedó 2 noches en julio de 2021

8/10 Bueno

Janice, Staffs

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Really lovely staff, well looked after. Good cooked breakfast.
Se hospedó 1 noche en octubre de 2020
Respuesta de BH, el 16 oct. 2020
Thank you for your kind review. Take care and stay safe

10/10 Excelente

Lea

Se hospedó 1 noche en septiembre de 2020
Respuesta de BH, el 26 sept. 2020
Thank you for your review

8/10 Bueno

Sara

Se hospedó 1 noche en agosto de 2020
Respuesta de BH, el 26 sept. 2020
Thank you for your review

10/10 Excelente

jane

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
burford hotel
Such a lovely place to stay. Scott was amazingly helpful. Very friendly staff.
Se hospedó 2 noches en agosto de 2020
Respuesta de Burford House, el 25 ago. 2020
Thank you very much for your review, we enjoyed having you stay with us. Take care.

10/10 Excelente

Julia

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
erfect in every way!
Our stay at the cottage was perfect in every way. Everything was clean and well stocked. Covid prevention measures were in place and our host Scott was very helpful with information about the area. The breakfasts and lunch were amazing we felt very well looked after and welcomed. Burford house is in a prime position on the high street and we found it a perfect place to explore. There are plenty of pubs and eateries around if you fancy spreading your wings a little further. We will definately be returning in the future. Thank you for a lovely stay.
Bumble Cottage
Bumble cottage bedroom
Bumble cottage living room
Bumble cottage kitchen
Se hospedó 3 noches en agosto de 2020

10/10 Excelente

Pat

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Hope to return!
Large room as was ensuite. Very clean. Staff lovely. Excellent breakfast.
Se hospedó 3 noches en agosto de 2020
Respuesta de Burford House, el 12 ago. 2020
Thank you for your lovely review. We hope to have you stay with us again soon. Take care and stay safe

10/10 Excelente

Sammie

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Night away
Clean spacious room with a comfy bed! All the staff were lovely and we had a great breakfast, would definitely recommend staying here if you’re planning a trip to burford 😊
Se hospedó 1 noche en agosto de 2020
Respuesta de Burford House, el 9 ago. 2020
Thank you so much for your lovely review. We enjoyed having you stay with us. Take care and stay safe.

10/10 Excelente

Nazneen

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en julio de 2020
Respuesta de Burford House , el 4 ago. 2020
Thank you for giving us a 10. Take care and stay safe

10/10 Excelente

T

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en noviembre de 2019

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en noviembre de 2019

6/10 Aceptable

Cliente verificado

Se hospedó 3 noches en octubre de 2019

10/10 Excelente

Hazel

Se hospedó 1 noche en octubre de 2019

10/10 Excelente

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Lovely large room with 4 poster and tasteful furnishings. Very good value for money!
Se hospedó 1 noche en octubre de 2019

10/10 Excelente

Karen

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great stay again!!
Se hospedó 1 noche en septiembre de 2019

6/10 Aceptable

Cliente verificado

Se hospedó 2 noches en septiembre de 2019

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Charming if a little expensive
Beautiful location, stayed for a friends wedding nearby so the location was ideal. Quite expensive at £165 per night, including breakfast. The room itself was relatively comfortable although there was no blind or shutter on one window which meant waking up with the sunrise which was not ideal. The cleanliness could have been improved and a few repairs were necessary, plug in bath and sink had broken chains and mould on the ceiling surrounding the shower. Breakfast was absolutely delicious, staff were very accommodating and friendly and the overall look and comfort of Burford House is very charming and lovely.
Se hospedó 2 noches en agosto de 2019

6/10 Aceptable

Howard

Le gustó: Limpieza y servicio y personal
Wish we stayed in a different room.
Old place with lots of character but we stayed in the Taynton room which is reached by a very steep, narrow staircase, had extremely low headroom, two broken window frames and contained a bed with a hard, lumpy mattress with protruding springs. Staff were helpful and friendly and breakfast very good.
Se hospedó 7 noches en julio de 2019

8/10 Bueno

Cliente verificado

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The Staff went out of their way to make our stay most welcome. Even after having a problem with the plumbing in our room, it was dealt with most efficiently by Rebecca ( Bex) who arranged an alternative hotel for the night whilst it was being fixed. We had an enjoyable stay.
Se hospedó 2 noches en junio de 2019

10/10 Excelente

Joe, Philadelphia, PA

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Burford House was great, no complaints. Friendly staff, incredible dinner menu. I would definitely stay there again.
Se hospedó 2 noches en junio de 2019

4/10 Malo

Cliente verificado

Viaje en pareja
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
No car park, No restaurant, No WIFI in bedrooms, Microwaved breakfast
Se hospedó 2 noches en junio de 2019

2/10 Terrible

Cliente verificado

No le gustó: Servicio y personal
Extremely poor communication with guests and unhelpful staff.
Se hospedó 2 noches en mayo de 2019

8/10 Bueno

Alistair

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en mayo de 2019

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Fint opphold med god service
Veldig hyggelig vertskap i fint og renslig lokale midt i Burford. God frokost.
Se hospedó 1 noche en abril de 2019

8/10 Bueno

Paul

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en abril de 2019

6/10 Aceptable

Cliente verificado

Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad
Se hospedó 3 noches en marzo de 2019

10/10 Excelente

Cliente verificado

Le gustó: Limpieza y servicio y personal
Lovely little place for a night away, couldn’t fault anything! Charlotte is an absolute star and really does go above and beyond in her role. Highly recommend 😊
Se hospedó 1 noche en marzo de 2019
Respuesta de Burford House, el 22 may. 2019
Thank you for your feedback! We are pleased to hear you had such a wonderful stay. I will pass on you lovely comments. We hope to see you back soon.

8/10 Bueno

Melanie

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en marzo de 2019

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We liked the quirky looks of the hotel and the pleasant staff very laid back atmosphere.
Se hospedó 1 noche en febrero de 2019

10/10 Excelente

Sarah

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Classic Cotswolds
We had a lovely stay. Room was large and comfortable. We had a twin made up as a double so the bed was huge. Comfy mattress with lovely linen. Room was a little dusty in places but did not detract from the stay. Good choice of breakfast with fresh fruit, pastries and hot options. Classic Cotswolds feel and would stay again.
Se hospedó 2 noches en febrero de 2019
Respuesta de BurfordHouse, el 22 feb. 2019
Thank you for such a wonderful review. We are pleased that you enjoyed a comfortable & relaxing stay here with us & got to experience the Cotswold charm. We look forward to welcoming you back in the near future.

10/10 Excelente

Charlotte

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en febrero de 2019

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en febrero de 2019

8/10 Bueno

Sally

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en diciembre de 2018

8/10 Bueno

Cliente verificado

Le gustó: Condiciones de la propiedad
Se hospedó 4 noches en diciembre de 2018

8/10 Bueno

Helen

Le gustó: Limpieza y servicio y personal
No le gustó: Comodidad de las habitaciones
Nice small hotel
Lovely little hotel with great staff, very helpful and friendly. We stayed in Taynton room which in my opinion could do with a little TLC and definitely would benefit from a new mattress. Also, be aware that if booking this room there is a very narrow steep staircase to climb to access the room so would definitely not be suitable for someone with mobility issues. That said the room was clean and a very good size. Food was great and excellent quality breakfast produce.
Se hospedó 1 noche en diciembre de 2018

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en noviembre de 2018

8/10 Bueno

Lois, Ipswich Suffolk. UK, cafes

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Lovely hotel right in the town.
Very comfortable clean room and friendly helpful staff. Good food particularly the evening meal. Would highly recommend.
Se hospedó 1 noche en octubre de 2018

6/10 Aceptable

Cliente verificado

Le gustó: Servicio y personal
No le gustó: Limpieza
Just six rooms above a public house on the main street. Convenient but wildly varying in staff ability. No wifi in our (the best) room in the house (why?), burnt out bulbs in bathroom, but we discovered where the toilet paper was stored and helped ourselves whenever we needed...
Se hospedó 7 noches en octubre de 2018

8/10 Bueno

David, Oxford

Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Quaint hotel in lovely Cotswold town
Really nice room with 4-poster bed ... could have done with an extension cable or some extra sockets for the array of electronics one necessarily brings!
Se hospedó 1 noche en octubre de 2018

6/10 Aceptable

Boris, Southern England

Quaint hotel
It is the first time I have ever been asked to settle my account when booking in. As the hotel had my card details when I booked why they need to do this I don't know. We heard others checking in being asked to do the same. The hotel was tired with window frames that were rotten in the bedroom. The carpets needed a good clean and cobwebs were noted in the room and there was mould around the shower. The cistern took ages to fill. The front of house were rushed it seemed and when asked what we would like to drink at breakfast one of us asked for tea whilst the other would have liked coffee but wasn't given the chance to order as the waitress had rushed off. Saying that the breakfast was delicious. There was no parking at the hotel and we parked in the local car park as advised by the hotel only to find our car vandalised the next morning. Not a good hotel for older people or those with health issues because of the winding staircases.
Se hospedó 2 noches en octubre de 2018

4/10 Malo

Tim

No le gustó: Comodidad de las habitaciones
Se hospedó 3 noches en octubre de 2018

10/10 Excelente

Mark

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en septiembre de 2018

6/10 Aceptable

Stuart, cwmbran

Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
No le gustó: Servicio y personal
The Hotel is a star, the service the villain.
Beautiful hotel and room with 4 poster bed stunning but booking mix up, despite ringing a month ahead with requests, chosen room was given to other guests. Staff and management apologised but unsympathetic and inflexible with any token of going the extra mile in customer service completely absent. Breakfast very poor quality, the next table were banging their bacon on the table it was so hard, looked precooked and reheated. They take your money and couldn’t care less about customer service.
Se hospedó 1 noche en septiembre de 2018
Respuesta de Burford House, el 20 oct. 2018
Thank you for your feedback, i am sorry to hear of the mix up & apologise that this wasn't resolved to your satisfaction. All our breakfast are cooked fresh to order. We take pride in our customers & the service we give. We hope to see you back. Regards

6/10 Aceptable

Jean

Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad
Your site should have alerted us that there was no lift. My elderly aunt had a hard time with the narrow stairs and the very uneven floors. The place is in Ill repair but the staff is helpful and friendly and the little restaurant is very good. It is perfectly situated to see many of the wonderful Cotswold villages which made our trip.
Se hospedó 2 noches en septiembre de 2018
Respuesta de Burford house, el 20 oct. 2018
As a 17th century old building, unfortunately we are not able to have a lift - i will look into this on the site. We feel the narrow stairs & uneven floors are all part of the Cotswold charm. We are please that you enjoy the restaurant. Regards