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Opiniones de Red Lion Inn & Suites Butte

2.5 out of 5
Red Lion Inn & Suites Butte
122005 Nissler Rd, Butte, MT

Opiniones

5.4
Puntuación de 10, es decir, Excelente. Basada en 132 de 832 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 122 de 832 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 153 de 832 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 157 de 832 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 268 de 832 opiniones" "

6.0/10

Limpieza

6.2/10

Servicio y personal

5.0/10

Servicios

5.4/10

Condiciones de la propiedad

5.4/10

Cuidado del medio ambiente

Opiniones

2/10 Terrible

Kennedy

Viaje de negocios
No le gustó: Servicio y personal, servicios, condiciones de la propiedad
I couldn't sleep, the room was very cold... at midnight someone opened my door, I entered wrong, but my question is how did he open the door, who gave him the keys? I had to leave at 3 in the morning because I didn't feel safe
Se hospedó 1 noche en febrero de 2023

4/10 Malo

Rafael

Viaje en pareja
No le gustó: Servicio y personal y servicios
Es muy vieja
Se hospedó 1 noche en febrero de 2023
Respuesta de AGM, el 13 feb. 2023
Updates to the property are in the future

2/10 Terrible

ALEJANDRA DE JESU

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en agosto de 2022

4/10 Malo

Silvia

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Terrible, sin tallo de basura no shampoo. Mal servicio al cliente.
Se hospedó 1 noche en agosto de 2021

10/10 Excelente

Solanger Valera

Viaje de negocios, Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en mayo de 2024

10/10 Excelente

Katlyn

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Had a great stay for a budget property!
Se hospedó 1 noche en mayo de 2024

2/10 Terrible

Melanie

Viaje en pareja, Viaje con mascota
No le gustó: Limpieza, servicio y personal, servicios
First, there was a sheet over the thin blanket, so it didn't look like there was a blanket at all. We asked for a blanket and an extra pillow from the front desk, and the person there looked distressed and confused and sent us to the housekeeper. The housekeeper appeared even more distressed at the idea and flat out refused. When we got back to the room, we realized there was a dried booger on a cirner of the sheet. My husband brought the sheet to the feont desk, and the attendant proceeded to scratch the booger off with his ungloved finger, stating that he was trying to figure out what it was. Second, there are some shady appearing people walking around the premises. Finally, the place doesn't have basic amenities like a microwave, a coffee maker, or a hair dryer. Not a big deal, but with all of the other problems, it just makes the experience more unpleasant.
Se hospedó 1 noche en mayo de 2024

8/10 Bueno

Mark

Very modern rooms
Se hospedó 1 noche en mayo de 2024

2/10 Terrible

Amanda

Viaje en pareja
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Every guest checking in ahead of us had keys that didnt work. There were people bringing in loads of kaundry and geoceries obviously staying there for a long haul. There were holes in the screens of the room, curtains that didnt cover the window width, paint chipping from the ceiling in the bathroom from visible water damage. It took over 29 seconds for the lights to come on in the bathroom after the switch was touched. The beds squeaked. The windowsill was filthy with dead bugs and a hefty layer of dust and debris. The lobby stunk of curry stench ( and i like curry). There was a stale smell in the elevator and even a worse smell in the room. You could hear every sound in the hallway. Over all awful. I didnt expect a ton from a small hotel off the interstate, but I definitely expected more. We decided to check out within 3 minutes in the room. Wasnt ofdered a refund. Wasnt offered an explanation.
Se hospedó 1 noche en mayo de 2024

2/10 Terrible

Robert

No le gustó: Limpieza y servicio y personal
went down for breakfast at 7 AM and there was no food left. They did not plan on Replenishing. It was very noisy. Overall, it was not a very good experience.
Se hospedó 1 noche en mayo de 2024

10/10 Excelente

Jonathan

Viaje de negocios
Would stay again. Very clean. Good rates
Se hospedó 1 noche en mayo de 2024

10/10 Excelente

Joseph, Alvin

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Clean and quiet
Se hospedó 1 noche en mayo de 2024

10/10 Excelente

Joseph

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Clean and quiet
Se hospedó 1 noche en mayo de 2024

2/10 Terrible

Gary

Viaje en pareja
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Please read reviews from others. After walking in, we left never to return again. Enter at your own risk…!
Se hospedó 1 noche en mayo de 2024

10/10 Excelente

Deborah

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I liked that there was an elevator and the hotel clerk that checked us in was very polite.
Se hospedó 1 noche en abril de 2024

2/10 Terrible

Andrew

No le gustó: Servicio y personal y condiciones de la propiedad
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Joseph

Viaje familiar
Le gustó: Servicios
The hotel was clean and it was quiet to sleep. Staff was friendly. Easy on and off I-15.
Se hospedó 1 noche en abril de 2024

6/10 Aceptable

Jessie

Le gustó: Servicio y personal
I recommend mopping between visits/reservations, the noise from the hallway was terrible
Se hospedó 1 noche en abril de 2024

2/10 Terrible

George

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en abril de 2024

4/10 Malo

Kelly

Viaje familiar
Le gustó: Servicio y personal
No le gustó: Limpieza y servicios
I reserved a room with two queen beds, we got a room with two full size beds that was horrible mattresses they were super soft and moved like you was on a boat! Wasn’t able to sleep hardly any! Would not recommend this place at all!
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Shailesh

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Good size comfortable nice room, friendly welcome, service oriented staff. A treasure in the area. On top of all that reasonable price.
Se hospedó 1 noche en abril de 2024

6/10 Aceptable

Anne

Viaje familiar
Le gustó: Limpieza y servicios
No le gustó: Condiciones de la propiedad
We had 2 rooms. One room did not have any towels in it. The other room the bed was broke down and the tv did not work. Rooms and bedding were clean.
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Val

Viaje con mascota, Viaje familiar
Le gustó: Servicio y personal y condiciones de la propiedad
Excellent service and staff. Welcomed us and got the tv running. Only concern is the amount of dog poop not being picked up. Shame on the owners!!
Se hospedó 1 noche en abril de 2024

2/10 Terrible

Kasie

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 4 noches en abril de 2024

10/10 Excelente

Joey

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very nice staff and facility, will return again
Se hospedó 1 noche en marzo de 2024

6/10 Aceptable

Trudy, Spokane

Viaje en pareja
Le gustó: Limpieza y servicio y personal
No le gustó: Servicios
I have stayed at other Red Lion Hotels and this does fall short. More like a want to be. Breakfast was great. The older morning person was really a doll. Needs Outlets!! All outlets behind fridge and under 1 side of the night stand. Total of 2 outlets total. Bathroom is large but no counter space for sink. Liked the closet setup. No coffee setup in room.
Se hospedó 1 noche en marzo de 2024

4/10 Malo

Chanelle

Viaje de negocios
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Upon arrival I was put into a dirty room 210 the housekeeper lady said she would clean it ,10 mins later she said she was done I went into the room and noticed she didn’t clean the bathroom or even changed the sheets on the bed it had hair and a yellow stain on the sheet and looked like someone slept in the bed I informed the front desk and showed the lady the room and she apologized and moved me to the third floor which the hall carpet was dirty and had lots of pet hair on it and it smelled like dogs in the hallway , outside had dog pop in the parking lot in walk way , my last night there I was charged 161.00 for no reasons my stay was already paid for and I went to the front desk the owner argued with me and said he never had my card on file which I showed him my bank transactions from Expedia. This particular transaction was from the actual hotel. In fact, he did have my card number on file .. I will not stay here again.
Se hospedó 1 noche en marzo de 2024

4/10 Malo

Sean

Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Not a nice property looks like some of the guests live there right across from truck stop noisy. The Breakfast was nothing norw than waffle and cereal
Se hospedó 1 noche en marzo de 2024

6/10 Aceptable

Beverly, Kalispell

No le gustó: Servicios y condiciones de la propiedad
Broken phone, no tv remote and no trash cans in room. Clean though
Se hospedó 1 noche en marzo de 2024

10/10 Excelente

Tomas

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Coffee was fresh all the time place was quite and comfortable will refer this place to many friends
Se hospedó 3 noches en marzo de 2024

8/10 Bueno

Enn

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Outside needed a paint job.
Se hospedó 1 noche en marzo de 2024

10/10 Excelente

syed, Tacoma

Viaje de negocios, Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice welcome at front desk . i like all here
Se hospedó 1 noche en marzo de 2024

4/10 Malo

Hans

Viaje en pareja, Viaje con mascota
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Not dog friendly! Dog area tiny and nowhere to take your dog except to a truck parking lot. Faucet dripping and bedding ancient.
Se hospedó 1 noche en febrero de 2024

6/10 Aceptable

Sherien

Viaje en pareja
Le gustó: Limpieza
Language barrier on check in .. and confusion on reservation . Room key did not work until 3 times trying & the staff member had to come up , No coffee maker or blow dryer in room . Sink drained very very slow . Nice room & clean.Quiet location .good breakfast .
Se hospedó 1 noche en febrero de 2024

2/10 Terrible

Shawna

Viaje de negocios, Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
No hot water for 3 of the 4 days. no pillowcase on pillow blood on another pillow case. the floor was so dirty it left the towels black. could not get service or find service people hardly at all. Bedskirt had hard dried up substance on it.
Se hospedó 4 noches en febrero de 2024
Respuesta de AGM, el 16 feb. 2024
Hi Shawna! Can you please give the property a call to discuss this? We would like to make it right with you. Please ask to speak with Taylor, she is our AGM. Thanks!

10/10 Excelente

Brian

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Convienient
Se hospedó 1 noche en febrero de 2024

6/10 Aceptable

Gerald

Viaje familiar
No le gustó: Condiciones de la propiedad
No hot water. Very old and dirty.
Se hospedó 2 noches en febrero de 2024

8/10 Bueno

Jess

Viaje familiar
Le gustó: Limpieza y servicio y personal
Had a 2 AM checkin due to Our travel and front desk staff was prompt and kind. Room was clean and very simple nothing fancy. Left at 7 AM fine place to crash right off interstate for a quick snooze.
Se hospedó 1 noche en febrero de 2024

4/10 Malo

Michele

No le gustó: Servicio y personal y condiciones de la propiedad
Se hospedó 1 noche en febrero de 2024

2/10 Terrible

Janice

Viaje familiar
Le gustó: Limpieza y servicio y personal
No le gustó: Condiciones de la propiedad y comodidad de las habitaciones
No Hot Water
No hot water to take a shower, and no refrigerator in the room. Other than that was a very clean and comfortable room.
Se hospedó 1 noche en febrero de 2024

4/10 Malo

Guillermo

No le gustó: Servicio y personal
Se hospedó 1 noche en febrero de 2024

10/10 Excelente

Traci

Se hospedó 1 noche en enero de 2024

6/10 Aceptable

Thomas

Le gustó: Limpieza
No le gustó: Comodidad de las habitaciones
Met expectations
Clean and had everything I needed. Bed was uncomfortable but you get what you pay for. Overall it met my expectations.
Se hospedó 1 noche en enero de 2024

6/10 Aceptable

jay

Se hospedó 1 noche en diciembre de 2023

6/10 Aceptable

George

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en enero de 2024

2/10 Terrible

Tywann

No le gustó: Servicio y personal
Smh
No fridge or micro
Se hospedó 2 noches en enero de 2024

6/10 Aceptable

Emmanuel

Se hospedó 1 noche en enero de 2024

10/10 Excelente

Russell

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en enero de 2024

6/10 Aceptable

Charles

Le gustó: Servicio y personal
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Muhammad

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excellent choice!
The front desk was very friendly and helpful. The new rooms were clean and had comfortable beds. The breakfast had a lot of choices. Overall the hotel was a great value!
Se hospedó 1 noche en enero de 2024