Sala de estar en el lobby

Opiniones de The President Hotel Cairo

3 out of 5
The President Hotel Cairo
22 Taha Hussein Str, Zamalek District, Cairo

Opiniones

7.8

Bueno

Puntuación de 10, es decir, Excelente. Basada en 54 de 187 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 75 de 187 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 37 de 187 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 13 de 187 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 8 de 187 opiniones" "

7.4/10

Limpieza

8.0/10

Servicio y personal

7.8/10

Servicios

7.0/10

Condiciones de la propiedad

8.4/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

FERNANDO

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Lo mejor de todo este Hotel es el Personal del check in y Maleteros, super mega amables todos y siempre nos ayudaron en todo! Nos encanto su resguardo de equipaje por 3 semanas, sin ningun problema! Me quedaria de nuevo aqui mil veces!!! Lo malo: Hay habitaciones que estan cerca de maquinas de mantenimiento y se oyen golpes en la madrugada debido a la maquina, pero nos cmabiaron a otra y listo, sin problema!
Se hospedó 3 noches en abril de 2023
Respuesta de eCommerce Department, el 3 ago. 2023
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

10/10 Excelente

Christian, lima

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en abril de 2023
Respuesta de eCommerce Department, el 3 ago. 2023
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

10/10 Excelente

FERNANDO

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Increible hotel que deberia ser minimo 4 estrellas, bien ubicado,zona tranquila, el unico “pero” que podria poner es que los cuartos cerca a sus maquinarias pueden ser ruidosas x la noche pero te cambian de cuarto y listo! El personal increiblemente amable y servicial! Shoukran
Se hospedó 4 noches en marzo de 2023
Respuesta de eCommerce Department, el 3 ago. 2023
Estimado Huésped,Muchas Gracias por su comentario positivo acerca de nuestro hotel! Nos alegra que Ud. haya disfrutado su estancia con nosotros y esperamos poder pronto verlo de vuelta.Atentamente,

6/10 Aceptable

Javier, Chile

No le gustó: Condiciones de la propiedad
Hotel en el Cairo
La verdad que en el Cairo no se puede pedir mucho mas, por lejos es la ciudad mas poco civilizada de las capitales que conosco, el hotel esta en uno de los mejores sectores de la ciudad, pero a escala del Cairo, es un hotel antiguo al que no se le han realizado trabajos de mantenimiento, los elevadores funcionan a empujones, el equipamiento de las habitaciones gastadas. El personal sin embargo muy amable y servicial, un oasis en la locura de esa ciudad donde lo único que piensan en todas partes y todo el mundo es tratar de meterte cargantemente hasta el cansancio cualquier baratija.

10/10 Excelente

Gustavo

Le gustó: Limpieza y servicio y personal
Muy buena ubicación en un barrio
Muy buena ubicación en un barrio tranquilo y apacible. Personal muy capacitado y dispuesto a solucionar problemas. Buen desayuno y muy buenas instalaciones

8/10 Bueno

Khalid

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
No le gustó: Servicios
Excellent location.
Se hospedó 3 noches en abril de 2024
Respuesta de eCommerce Department, el 24 abr. 2024
Dear Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,

4/10 Malo

Nesrine

Le gustó: Limpieza
No le gustó: Servicio y personal, servicios, condiciones de la propiedad
I stayed in this hotel on two separate nights. The first night was in a horribly noisy room and the second night was in an overly hot room in which the AC was not working. In both cases the staff make a show of doing something about the problem, but nothing gets done. The AC repairman came into the room, made a mess removing a panel, then disappeared after concluding that the problem was "downstairs." I was not offered a different room or even an apology and the AC was still broken the next morning. The bellboy watched me carry my heavy suitcases by myself up several flights of stairs into the hotel then expected a tip for rolling them into the elevator and into my room, which I could have done by myself with less effort and delay. The front desk staff need to be trained to speak with guests more politely (yelling "passport" at me during checkin is very rude). Also, giving a person's room key to the bellboy instead of the guest who is checking in is highly inappropriate. I only selected this hotel for its location, but I don't think I'll book with them again.
Se hospedó 1 noche en marzo de 2024
Respuesta de Mahmoud , el 9 mar. 2024
Dera Ms. Nesrine,Thank you for your feedback and raining your comments to our attention Being a regular guest at our hotel showing how much you care to give us honest feedback that will help in the service betterment at our hotel. We promise to note, study, and work on your comments for service betterment during any moment of interaction with our guests. We have tried to contact you on your number you have given to us but due to your travel, we couldn't reach you, please reply to our message to discuss with you the details of your comment.Once again thank you for your feedback and we are looking forward welcoming you again at our hotel to see the improvement that occurred in the service after giving your precious comments. Best regards

10/10 Excelente

Dawn Barbara

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Lovely room with balcony overlooking Cairo. Staff were brilliant.
Se hospedó 5 noches en febrero de 2024
Respuesta de Hotel Management, el 9 mar. 2024
Dear Dawn, Thank you for your recommendation of our Hotel. We hope to see you again very soon. Have a wonderful day from The President Hotel, Cairo Team !!

10/10 Excelente

Thomas

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Top option in Kairo
Perfekte Lage außerhalb des Chaos, schöne Umgebung um zu Fuß zu erkunden und top Service. Nicht von der 3 Sterne Bewertung ablenken lassen, die familienzimmer waren tip top mit super Sicht und komfortabel.
Sicht vom Balkon
Se hospedó 2 noches en enero de 2024
Respuesta de eCommerce Department, el 15 ene. 2024
Lieber Gast,Vielen Dank für die gute Bewertung, die Sie unserem Hotel gegeben haben. Wir freuen uns, dass Ihnen der Aufenthalt bei uns gefallen hat und hoffen, Sie bald wieder bei uns begrüßen zu dürfen!Mit freundlichen Grüßen,

10/10 Excelente

Christine

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I stay at the President often. It is a very well run hotel. Very clean, food is very nice, service is nice. Staff is friendly and very helpful. I recommend the hotel to tourists
Se hospedó 3 noches en diciembre de 2023
Respuesta de eCommerce Department, el 27 dic. 2023
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

8/10 Bueno

MASAAKI

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Although it's in the middle of the city, it was quiet and I had a relaxing time.
Se hospedó 1 noche en diciembre de 2023
Respuesta de eCommerce Department, el 25 dic. 2023
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

8/10 Bueno

Kathrine

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
No le gustó: Comodidad de las habitaciones
Hyggelig og nylig oppgradert hotell. Sentralt
Hyggelig og nylig oppgratert hotell. Sentralt beliggende. God service og rent og ryddig. Men røyking i spisesalen trekker veldig ned, selv om det var egne røykebord. Få røykerne i eget tom, så er alt bare positivt.
Se hospedó 4 noches en noviembre de 2023
Respuesta de eCommerce Department, el 25 dic. 2023
Thank you for taking the time to share your feedback on your recent stay at our hotel. We're thrilled to hear that you found our hotel pleasant, recently upgraded, centrally located, and appreciated the good service and cleanliness.We sincerely apologize for any inconvenience caused by smoking in the dining area, despite our designated smoking tables. We take your comments seriously and will address this matter promptly to ensure a more enjoyable experience for all our guests.We hope to have the opportunity to welcome you back in the future and provide you with an even more positive and smoke-free experience.Warm regards,

10/10 Excelente

Kathrine

Se hospedó 1 noche en diciembre de 2023
Respuesta de eCommerce Department, el 25 dic. 2023
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

10/10 Excelente

Bob

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
We arrived without a reservation (mixup with flight changes) but the manager was patient and we got a nice room.
Se hospedó 2 noches en noviembre de 2023
Respuesta de eCommerce Department, el 4 dic. 2023
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

10/10 Excelente

omar

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Everything clean
Respuesta de eCommerce Department, el 19 nov. 2023
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

10/10 Excelente

rhodora

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 4 noches en octubre de 2023
Respuesta de eCommerce Department, el 12 nov. 2023
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

10/10 Excelente

Cliente verificado

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Very accommodating
Staff very nice and accommodating. I was booked at another hotel that was not what was advertised and came to Presidents and they helped me work through everything. Recommend the hotel and the local area, all within walking.
Se hospedó 5 noches en octubre de 2023
Respuesta de eCommerce Department, el 31 oct. 2023
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

6/10 Aceptable

Agathe

Se hospedó 3 noches en octubre de 2023
Respuesta de eCommerce Department, el 25 oct. 2023
Dear Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,

8/10 Bueno

Carlos Raul

Se hospedó 5 noches en octubre de 2023
Respuesta de eCommerce Department, el 15 oct. 2023
Dear Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,

10/10 Excelente

Erika

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
In the heart of Zamalek, but away from all the noise. Amazing hotel, really clean and staff was amazing
Se hospedó 2 noches en septiembre de 2023
Respuesta de eCommerce Department, el 10 oct. 2023
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

8/10 Bueno

Mary, Tucson

Viaje familiar
Le gustó: Limpieza y servicio y personal
By lack of attention to detail I’m referring to the room’s stained mirror, dripping air conditioner, window left open and difficult to close properly, and no cups to drink the complimentary tea and coffee from. However, the room was clean and the beds comfortable. The breakfast selection was pretty good. Sadly, the fool beans were runny and unappetising and there was no hummus. The coffee wasn’t very good. All in all, it’s ok but could be much better.
Se hospedó 1 noche en septiembre de 2023
Respuesta de eCommerce Department, el 3 sept. 2023
Dear Mrs. Leader,Thank you for taking the time to share your feedback with us. We appreciate your detailed comments, which provide valuable insights into your stay.We sincerely apologize for the issues you encountered in your room. Please know that we take your concerns seriously, and we will be addressing these matters with our housekeeping and maintenance teams to ensure improvements are made.On a brighter note, we are pleased to hear that you found the room clean and the beds comfortable. Your comments about the breakfast experience have also been noted, and we will work on enhancing the quality of our offerings.Your feedback is incredibly valuable to us as it helps us strive for excellence. We hope to have the opportunity to welcome you back in the future and provide you with an improved experience that reflects the high standards we aim to achieve.Warm regards,

4/10 Malo

JEHAD K

Viaje de negocios
Le gustó: Limpieza
No le gustó: Servicio y personal y condiciones de la propiedad
Se hospedó 3 noches en agosto de 2023
Respuesta de eCommerce Department, el 28 ago. 2023
Dear valued guest,Thank you for taking the time to share your feedback with us. We're sorry to hear that your experience fell short of your expectations. We value your input and would greatly appreciate any specific comments you might have so we can address and improve upon the areas that may need attention. If you have any further insights you'd like to share, please don't hesitate to reach out. We are committed to enhancing our services and ensuring a better experience for our guests.Warm regards,

6/10 Aceptable

Michele

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
So the rooms were really nice in this newly renovated area of the hotel. The staff was great. Only two problems we had were: 1. We were on the 10th floor and the restaurant was on the 11th so you could hear a lot of chairs sliding and foot traffic noise. 2. The room door key did not work so it was an inconvenience to get someone with a master key to open the room every time. Other than that I would stay here again but on a different floor with a key that worked!!!
Se hospedó 6 noches en agosto de 2023
Respuesta de eCommerce Department, el 11 ago. 2023
Thank you for your review of our hotel. We appreciate your positive feedback on the newly renovated rooms and the excellent service from our staff. We apologize for the inconveniences you experienced during your stay. We understand that the noise from the restaurant on the floor above was disruptive, and we will take measures to address this issue. Additionally, we apologize for the inconvenience caused by the malfunctioning room key and the need to request assistance for access. We assure you that we will rectify this situation to ensure a smoother experience for our guests. We value your feedback and hope to welcome you back in the future, providing you with a more comfortable stay on a different floor with a fully functional key.

10/10 Excelente

Zayneb

Viaje familiar
Le gustó: Limpieza y servicio y personal
The staff was really professional and nice. My two teenage boys and I had to stay an extra night and they were very accommodating. The rooms were really clean and conveniently spaced out for three guests. I would highly recommend a stay here while visiting Zamalek in Cairo.
Se hospedó 1 noche en junio de 2023
Respuesta de eCommerce Department, el 3 ago. 2023
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
A beautiful hotel and kind personnel. The location of Zamalek was also a very calm and safe area, which made our first day in Egypt easier. It was also good to have an Italian restaurant in the same venue, as we were too tired to go out on the day of arrival. The only downside was that we were told that the breakfast was included in the reception, but then resulted that we had to pay (and the amount was not little).
Se hospedó 1 noche en mayo de 2023
Respuesta de eCommerce Department, el 3 ago. 2023
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

10/10 Excelente

Yousef

Se hospedó 4 noches en junio de 2023
Respuesta de eCommerce Department, el 3 ago. 2023
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

10/10 Excelente

Katleen

Viaje de negocios
Le gustó: Limpieza y servicio y personal
Very friendly staff
Se hospedó 2 noches en mayo de 2023
Respuesta de eCommerce Department, el 3 ago. 2023
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

8/10 Bueno

ANDREA

Le gustó: Limpieza y servicio y personal
No le gustó: Condiciones de la propiedad
No gluten free. Not acetble in 2023
Se hospedó 3 noches en mayo de 2023
Respuesta de eCommerce Department, el 3 ago. 2023
Dear Guest,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,

10/10 Excelente

Viviene

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en abril de 2023
Respuesta de eCommerce Department, el 3 ago. 2023
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

8/10 Bueno

Cliente verificado

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 3 noches en marzo de 2023
Respuesta de eCommerce Department, el 3 ago. 2023
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

6/10 Aceptable

Frank

Viaje de negocios
Le gustó: Servicio y personal
Good value for money. The room was excellent. Breakfast very average-mixed fruit salad was mainly apple. The majority of the staff are very friendly and it is a good location.
Se hospedó 5 noches en marzo de 2023
Respuesta de eCommerce Department, el 3 ago. 2023
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

10/10 Excelente

stefanos

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 5 noches en febrero de 2023
Respuesta de eCommerce Department, el 19 abr. 2023
Thank you so much for taking the time to leave such a positive review about your recent stay at our hotel! We are thrilled to hear that you enjoyed your experience with us and that our hotel met your expectations. We take great pride in our location, amenities, and staff, and it's rewarding to see that our efforts are paying off. We appreciate your kind words and look forward to welcoming you back for another memorable stay in the future.

8/10 Bueno

SOON HEE

Le gustó: Servicio y personal y comodidad de las habitaciones
위치 좋았어요
카이로 5일여행을 자말렉zamalek에 위치한 president 호텔에서 머물렀어요. 근처 메트로도있고 여러나라 대사관도있고 카페와 식당들도 많고 좋았어요. 호텔 룸 샤워공간이 조금 협소한게 불편했지만 다른건 불편한게없었네요.
Se hospedó 5 noches en febrero de 2023
Respuesta de eCommerce Department, el 3 ago. 2023
고객님께,저희 호텔에 대해 좋은 평가를 해주셔서 감사합니다. 머무시는 동안 즐거운 시간이 되셨다니 저희도 기쁘게 생각하며, 조만간 다시 뵐 수 있기를 바랍니다.감사합니다.

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Good stay
Great staff, good location, the pastries were amazing!
Se hospedó 3 noches en febrero de 2023
Respuesta de eCommerce Department, el 19 abr. 2023
It's great to hear that you had a positive experience at the establishment! I'm glad that you found the staff to be friendly and helpful, and that the location was convenient for you. It's also wonderful to hear that the pastries were amazing - I'm sure the team will be thrilled to hear that their hard work in the kitchen is paying off. Thank you for taking the time to share your feedback, and I hope you have the opportunity to visit again soon!

2/10 Terrible

Salem

Se hospedó 2 noches en diciembre de 2022
Respuesta de eCommerce Department, el 3 ago. 2023
Dear Guest,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,

8/10 Bueno

Mónica

Le gustó: Servicio y personal, servicios, condiciones de la propiedad
Overall, I really enjoyed my time at the President hotel. For me the fitness center was very important. The room, my bed were excellent to have a good rest. If I had the opportunity to come back to Cairo, I would stay at the President Hotel again. The cleaning in some spots could be much better but I know it is a general problem in all Egypt.
Respuesta de eCommerce Department, el 3 ago. 2023
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

10/10 Excelente

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 3 noches en noviembre de 2022
Respuesta de Management Team, el 20 nov. 2022
Thank you for your rating and wish to welcome you back soonBest regards

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Comfortable and clean.
Good location and very helpful staff. The room was comfortable and clean. A good range of breakfast items.
Se hospedó 5 noches en octubre de 2022
Respuesta de Management Team, el 20 nov. 2022
Thank you very much for your complements about our hotel and we wish to welcome you back soon at The President Hotel Best regards

6/10 Aceptable

Basile

Viaje de negocios
Le gustó: Limpieza y servicio y personal
No le gustó: Comodidad de las habitaciones
Problem of noise - "Easy" to improve
The first night was horrible, They build their hotel with cheap quality for their windows. I got a lot of noise from the exterior and I was coming from a night flight, so I got 2 nights without well sleeping. Then they changed my room, windows were the same, but this side of the hotel was calmer. They still use plastic package. Except this point, I have to say that the service is really good, people are always smile and trying to help you. The breakfast is good, and I liked the atmosphere of the hotel. And the location is super if you want to stay in Zamalek. So unfortunately, for me, the comfort is the main point, and if they change their windows, It could be a good stay.
Se hospedó 2 noches en octubre de 2022
Respuesta de Management Team, el 20 oct. 2022
Dear Basile,Thank you for your message and your comments which are showing how you care about the hotel and the betterment of our service We are happy to learn that the staff service, breakfast, atmosphere and the hotel location were up to your satisfaction level We are also sorry to know that your experience with the room was up to your expectations and we promised to take your comments in to our consideration for the future service improvement Should you wish to come back to see the positive impact of your feedback on the service, please let us know to arrange for your future visit Best regards

10/10 Excelente

TERRENCE

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great location, safe, attentive staff and an affordable price.
Se hospedó 3 noches en octubre de 2022
Respuesta de Hotel Management Team, el 22 oct. 2022
Dear TERRENCE,First of all thank you for choosing The President Hotel for your recent stay in CairoWe are glad to learn that the hotel was up to your expectations level and we promise to keep the same level and even enhance the service in the way that reaches our guests satisfaction level and going even beyond Should you wish to arrange for your future visits in Cairo, please let us know whenever you will need any assistance Best regards

8/10 Bueno

Marie

Viaje en pareja
Le gustó: Servicio y personal
The property was ok for a city but the outside was quite dirty, dusty with broken tiles everywhere. You really had to watch where you walked. The breakfast was ok and the bar area bright and sunny with great views over Cairo.
Se hospedó 5 noches en junio de 2022

10/10 Excelente

Shazam

Viaje familiar
Le gustó: Servicios y condiciones de la propiedad
Location and cleanliness were great . Customer service was excellent
Se hospedó 6 noches en mayo de 2022
Respuesta de The management of the President Hotel, el 15 jun. 2022
Dear Valuable Guest, Warm greetings from the team of the President Hotel. Thank you for the high rating given and your positive feedback, we assure you that we will keep improving to reach always your satisfaction. We look forward to welcoming you again in the near future. Regards

8/10 Bueno

Zakiyyah

Viaje familiar
Le gustó: Limpieza y condiciones de la propiedad
Overall, I enjoyed my stay. Traffic can be overwhelming on average it took about 45 minutes to get to different attractions throughout the city. The hotel is in more a residential area, lots of locals. The hotel is in walking distance to a lot of restaurants and shops. It is connected to the New President hotel. Together they share 3 restaurants which is good. The breakfast option was okay. I thought they offered something for everyone to eat. The gym was clean and up to date. For the most part the staff was friendly. I thought the female staff were not that friendly. Considering they are in a hospitality industry; they should be inviting to all staff regardless of cultural backgrounds. My only suggestion would be to more trash cans in the rooms and the elevator could be quicker.
Se hospedó 6 noches en mayo de 2022
Respuesta de The management of the President Hotel, el 15 jun. 2022
Dear Valuable Guest, Warm greetings from the team of the President Hotel Thank you for your positive feedback and your high rating given, we assure you that we will keep improving to reach always your satisfaction. We look forward to welcoming you again in the near future Regards.

8/10 Bueno

Allan

Se hospedó 2 noches en octubre de 2021
Respuesta de eCommerce Department, el 3 ago. 2023
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

10/10 Excelente

Mina

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Yes you should definitely stay here! First, the location is fantastic and second it is a new and modern hotel that is very clean. Most importantly, the staff are literally amazing. This is marked as a 3 star hotel but the service feels like a 5 star hotel. You will not regret booking here. You get more than what you pay for!
Se hospedó 3 noches en octubre de 2021
Respuesta de eCommerce Department, el 3 ago. 2023
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

10/10 Excelente

Gabriel

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en junio de 2021
Respuesta de eCommerce Department, el 3 ago. 2023
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

8/10 Bueno

Dominik

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Preis-Leistungsverhältnis ok
Se hospedó 3 noches en mayo de 2021
Respuesta de eCommerce Department, el 3 ago. 2023
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

8/10 Bueno

saher

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 14 noches en mayo de 2021
Respuesta de eCommerce Department, el 3 ago. 2023
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en mayo de 2021

4/10 Malo

Cliente verificado

Viaje en grupo, Viaje de negocios
No le gustó: Limpieza, servicios, condiciones de la propiedad
there was horrific mold in the bathrooms. Some rooms have less than others, but the place isn't clean. The stairs are filthy and the bathrooms are unsanitary. I left asap. In all fairness they gave me a full refund minus the first day. There was no one on staff to assure my full refund so I had to wait until the following day for the person to get in and even then, I had to be the one to follow through with multiple phone calls for someone to assist me. Expedia should have transferred me out of the hotel right away and guaranteed a refund, but they didn't.
Se hospedó 9 noches en diciembre de 2020
Respuesta de eCommerce Department, el 3 ago. 2023
Dear Guest,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,