Todas las opiniones que se muestran provienen de experiencias de huéspedes reales. Solo las personas que han reservado un hospedaje con nosotros pueden enviar su opinión. Verificamos las opiniones con base en nuestras pautas y las publicamos todas, ya sean positivas o negativas.Más informaciónSe abrirá en una nueva ventana
Puntuación de 10, es decir, Excelente. Basada en 204 de 1000 opiniones" "
10 - Excelente
204
Puntuación de 8, es decir, Bueno. Basada en 325 de 1000 opiniones" "
8 - Bueno
325
Puntuación de 6, es decir, Aceptable. Basada en 271 de 1000 opiniones" "
6 - Aceptable
271
Puntuación de 4, es decir, Malo. Basada en 132 de 1000 opiniones" "
4 - Malo
132
Puntuación de 2, es decir, Terrible. Basada en 68 de 1000 opiniones" "
2 - Terrible
68
7.6/10
Limpieza
8.2/10
Servicio y personal
7.2/10
Servicios
6.8/10
Condiciones de la propiedad
7.4/10
Cuidado del medio ambiente
Opiniones
10/10 Excelente
jairo
9 jun. 2020
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
jairo
Se hospedó 1 noche en junio de 2020
Respuesta de Jeanie, el 14 jun. 2020
Hi there!
Thank you for your feedback and we hope to see you again in Canberra.
Kind Regards,
Jeanie
Assistant Manager
Ibis Budget Canberra
6/10 Aceptable
Cliente verificado
14 may. 2016
Le gustó: Servicio y personal y condiciones de la propiedad
Cliente verificado
8/10 Bueno
Bronwyn
19 may. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Receptionist was lovely n very helpful. Room was clean. Id reccomend it.
Bronwyn
Se hospedó 1 noche en mayo de 2024
8/10 Bueno
Gaurav
Viaje familiar con niños
28 abr. 2024
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
Toilet was smelly
Gaurav
Se hospedó 1 noche en abril de 2024
Respuesta de Matt Parkins - General Manager, el 11 may. 2024
Hi Gaurav,Thank you so much for staying with us and for taking the time to provide us with valuable feedback! I am delighted to hear that for the most part you enjoyed your stay with us, though I am sorry about the issues you experienced with the toilet - we have contacted our plumber to source and fix the problem.Thank you for sharing your experience with us, and we look forward to welcoming you back to the hotel on your next visit to Canberra! Kind regards,
6/10 Aceptable
John
21 abr. 2024
We stayed for 3 nights, reported a light adjacent to bed was not working & it did not get fixed
John
Se hospedó 3 noches en abril de 2024
Respuesta de Matt Parkins - General Manager, el 28 abr. 2024
Good afternoon John,Thank you so much for staying with us and for taking the time to provide us with valuable feedback! I am delighted to hear that for the most part you enjoyed your stay with us, though I am disappointed to hear that you had issues with the light next to the bed not working that were not resolved. I will follow this up with the team to find out why this issue was not fixed.Thank you again for your feedback and it is our hope to see you again next time you are in Canberra!Sincerely,
8/10 Bueno
Paula
Viaje en pareja
9 abr. 2024
Le gustó: Servicio y personal
Acceptable quality for the price. The staff was kind and call us to confirm our late check out. Was much better than other Ibis we have been.
Paula
Se hospedó 1 noche en abril de 2024
Respuesta de Matt Parkins - General Manager, el 14 abr. 2024
Hi Paula,Thank you so much for staying with us and for taking the time to provide us with your wonderful feedback! I am delighted to hear that you enjoyed your stay with us, especially that you liked our service and that you liked us more than the other Ibis hotels you have visited ;)Thank you for sharing your experience with us, and we look forward to welcoming you back to the hotel on your next visit to Canberra! Kind regards,
6/10 Aceptable
George
Viaje en grupo, Viaje de negocios
6 mar. 2024
Le gustó: Limpieza y servicio y personal
Facilities are very basis & just good for a night stay.
George
Se hospedó 1 noche en febrero de 2024
Respuesta de Matt Parkins - General Manager, el 10 mar. 2024
Hi George,Thank you so much for staying with us and for taking the time to provide us with your valued feedback! I am happy to hear that you enjoyed your stay with us! Thank you for sharing your experience with us, and we look forward to welcoming you back to the hotel on your next visit to Canberra!Kind regards,
8/10 Bueno
Aby George
Viaje en grupo
6 mar. 2024
Le gustó: Servicio y personal
No le gustó: Limpieza
Good place for an overnight or two day stay, could be cleaner. The kettle in the room could definitely be cleaner.
Aby George
Se hospedó 2 noches en marzo de 2024
Respuesta de Matt Parkins - General Manager, el 10 mar. 2024
Hi Aby,Thank you for staying with us and for taking the time to provide us with your great feedback. I am happy to hear that you enjoyed your stay with us for the most part, but I do offer sincerest apologies that both the kettle and room could be cleaner. Our housekeeping team work extremely hard to maintain a high standard of cleanliness, though I will be speaking with the team to see what we can do to further improve. Thank you again for your feedback and we hope to see you again next time you are in Canberra.Kind regards,
8/10 Bueno
Lesley
15 feb. 2024
Lesley
Se hospedó 4 noches en febrero de 2024
Respuesta de Matt Parkins - General Manager, el 24 mar. 2024
Hi Lesley,Thank you so much for staying with us and for taking the time to provide us with such positive feedback! I am delighted to hear that you enjoyed your stay with us! Thank you for sharing your experience with us, and we look forward to welcoming you back to the hotel on your next visit to Canberra!Kind regards,
6/10 Aceptable
Daniel
Viaje en grupo, Viaje de negocios
11 feb. 2024
Le gustó: Limpieza y condiciones de la propiedad
No le gustó: Servicio y personal y servicios
Staff left the room key in the letterbox and went home which is fine however they neglected to let me know which room I was allocated. So after a four hour drive I had to use my room key on each door.
Very unimpressed!
Daniel
Se hospedó 1 noche en febrero de 2024
Respuesta de Matt Parkins - General Manager, el 18 feb. 2024
Good afternoon Daniel,Thank you so much for staying with us and for taking the time to provide us with your valuable feedback.I do apologise that you had issues when you arrived at the hotel - when we called we had expected you earlier than 10:00pm. We had left the key out for you but as the credit card on the booking had declined we were unable to check you into the room. We provide an after hours phone number at the front door for guests in this situation, however I do apologise this was not clearer.Thank you again for sharing your feedback with us and it is our hope to have another opportunity to better serve you in the future.Sincerely,
4/10 Malo
Ayah
5 feb. 2024
Le gustó: Servicio y personal
No le gustó: Limpieza, servicios, condiciones de la propiedad
The sheets had yellow stains and small red spots. I felt itchy as soon as I laid in bed. After checking under the blankets i found a lot of crumbs and debris.
There was also human excrimentbon the shower wall in the bathroom. The room smelled very bad and I couldn't wait to check out.
Ayah
Se hospedó 1 noche en febrero de 2024
Respuesta de Matt Parkins - General Manager, el 11 feb. 2024
Hi Ayah,Thank you for staying with us and for taking the time to provide us with some valuable feedback. My sincerest apologies that the experience fell below your expectations. The housekeeping team work extremely hard to maintain the cleanliness of the rooms, though I will be speaking with the housekeeping manager to see what we can do to further improve. I will also follow up your feedback surrounding the yellow stains and red spots on the sheets with our linen supplier. This is definitely not acceptable and I do sincerely apologize for the problems you have encountered.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,
10/10 Excelente
Victor
Viaje en pareja
3 feb. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
There is always a great receptionist at IBIS Watson, ACT
Victor
Se hospedó 1 noche en febrero de 2024
Respuesta de Matt Parkins - General Manager, el 11 feb. 2024
Hi Victor!Thank you so much for staying with us and for taking the time to provide us with your wonderful feedback! I am delighted to hear that you enjoyed your stay with us! I will ensure that your kind feedback is passed on to the entire team, they will be thrilled to hear that their hard work is appreciated! Thank you for sharing your experience with us, and we look forward to welcoming you back to the hotel on your next visit to Canberra! Kind regards,
8/10 Bueno
Sean
28 ene. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Sean
Se hospedó 2 noches en enero de 2024
Respuesta de Matt Parkins - General Manager, el 3 feb. 2024
Hi Sean,Thank you so much for staying with us and for taking the time to provide us with such positive feedback! I am delighted to hear that you enjoyed your stay with us! Thank you for sharing your experience with us, and we look forward to welcoming you back to the hotel on your next visit to Canberra!Kind regards,
8/10 Bueno
Jay
27 ene. 2024
Le gustó: Limpieza y servicio y personal
The staff were amazing! One woman at the front desk from weds and thurs and fri was great!
There was a little mould in the bathroom, but it was minimal
Jay
Se hospedó 1 noche en enero de 2024
Respuesta de Matt Parkins - General Manager, el 28 ene. 2024
Hi Jay,Thank you so much for staying with us and for taking the time to provide us with your fantastic feedback! I am delighted to hear that you enjoyed your stay with us! I will definitely be passing your feedback on to our amazing Jeanie, we are very blessed to have her as part of our team and I am glad to hear that her efforts are appreciated! I am sorry, however, for the mould in the bathroom - I will be following this up with our housekeeping team to see how we can improve in this respect.Thank you for sharing your experience with us, and we look forward to welcoming you back to the hotel on your next visit to Canberra! Kind regards,
4/10 Malo
Darryl
22 ene. 2024
Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad
Darryl
Se hospedó 7 noches en enero de 2024
Respuesta de Matt Parkins - General Manager, el 28 ene. 2024
Hi Darryl,Thank you for taking the time to tell us about your experience at the Ibis Budget Canberra. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your feedback, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,
8/10 Bueno
Peppa
Viaje familiar
20 ene. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Peppa
Se hospedó 1 noche en enero de 2024
Respuesta de Matt Parkins - General Manager, el 28 ene. 2024
Hi Peppa!Thank you so much for staying with us and for taking the time to provide us with such positive feedback! I am delighted to hear that you enjoyed your stay with us! Thank you for sharing your experience with us, and we look forward to welcoming you back to the hotel on your next visit to Canberra!Kind regards,
6/10 Aceptable
Maria
18 ene. 2024
No le gustó: Condiciones de la propiedad
Very small room for 3 people and the staircase to the bunk bed was almost impossible . Very dangerous .
The shower is extremely compact and poorly designed .
Overall , for one night , it was manageable .
Nice staff and friendly in nature .
Maria
Se hospedó 1 noche en enero de 2024
Respuesta de Matt, el 21 ene. 2024
Hi Maria,Thank you for staying with us and for taking the time to provide us with some honest feedback. I completely understand where you are coming from. The rooms are definitely on the smaller side and can be a bit uncomfortable with multiple people for multiple nights, though I am glad to hear that it at least did the trick in terms of providing a clean and comfortable place to stay at a budget price. If you need that little bit more space for when you next return to Canberra, may I suggest one of the three Ibis Styles properties that reside in ACT - Ibis Styles Eaglehawk, Ibis Styles Tall Trees or Ibis Styles Canberra. All three have competitive rates, but the rooms are little larger! Thank you again for sharing your experience and I hope you enjoy your next trip to Canberra. Kind regards,
10/10 Excelente
John
Viaje en pareja
15 ene. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The friendliness and service offered by the staff were outstanding throughout our stay.
John
Se hospedó 1 noche en enero de 2024
Respuesta de Matt Parkins - General Manager, el 21 ene. 2024
Hi John,Thank you so much for staying with us and for taking the time to provide us with your wonderful feedback! I am delighted to hear that you enjoyed your stay with us and I am thrilled to hear that you had great, friendly service from our team - I will make sure that your feedback is passed on to them as further encouragement to keep up the good work!Thank you for sharing your experience with us, and we look forward to welcoming you back to the hotel on your next visit to Canberra! Kind regards,
8/10 Bueno
Lauao
Viaje en pareja
15 ene. 2024
Le gustó: Servicio y personal
I liked when we asked for something they were prompt in delivering. Customer desk receptionists were very welcoming, hospitable and accessible. Thank you 😊
Lauao
Se hospedó 5 noches en enero de 2024
Respuesta de Matt Parkins - General Manager, el 21 ene. 2024
Hi Lauao,Thank you so much for staying with us and for taking the time to provide us with your positive feedback. I am delighted to hear that you enjoyed your stay with us and liked our friendly staff, especially that we were able to help you with what you needed and that our receptionists were so welcoming and hospitable.Thank you for sharing your experience with us, and we hope to be able to welcome you back to the hotel on your next visit to Canberra. Kind regards,
10/10 Excelente
Ali
14 ene. 2024
Le gustó: Servicios
Ali
Se hospedó 1 noche en enero de 2024
Respuesta de Matt Parkins - General Manager, el 21 ene. 2024
Hi Ali!Thank you so much for staying with us and for taking the time to provide us with your fantastic feedback! I am delighted to hear that you enjoyed your stay with us! Thank you for sharing your experience with us, and we look forward to welcoming you back to the hotel on your next visit to Canberra! Kind regards,
10/10 Excelente
Paul, Sydney
Viaje familiar
1 ene. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great place easy to finfb
Paul
Se hospedó 1 noche en diciembre de 2023
Respuesta de Matt Parkins - General Manager, el 7 ene. 2024
Hi Paul,Thank you so much for staying with us and for taking the time to provide us with your fantastic feedback! I am delighted to hear that you enjoyed your stay with us and that our location was handy for you! Thank you for sharing your experience with us, and we look forward to welcoming you back to the hotel on your next visit to Canberra! Kind regards,
4/10 Malo
Douglas
30 dic. 2023
No le gustó: Condiciones de la propiedad y comodidad de las habitaciones
Not enough room to 'swing a cat'
Room was MUCH smaller than the pictures indicated. The shower/toilet was impossible to use without soaking everything. There was no closet or drawer to put anything. No chair or desk although would not have been enough floor space if there had been one.
Douglas
Se hospedó 4 noches en diciembre de 2023
Respuesta de Matt Parkins - General Manager, el 7 ene. 2024
Hi Douglas,Thank you for staying with us and for taking the time to provide us with some valuable feedback. Thank you for letting us know what would have improved your stay - we will work towards developing a better experience. I can definitely understand your frustrations surrounding the size of the room and bathroom, they are definitely on the cozy side and something we would love to change come future renovations.Thank you for sharing your experience with us it is our hope that we will have another opportunity to better serve your needs.Sincerely,
10/10 Excelente
Paul, Sydney
Viaje familiar
26 dic. 2023
Le gustó: Servicios
It’s an excellent hotel well located quiet and great value for money.
Paul
Se hospedó 1 noche en diciembre de 2023
Respuesta de Matt Parkins - General Manager, el 3 feb. 2024
Hi Paul!Thank you so much for staying with us and for taking the time to provide us with your fantastic feedback! I am delighted to hear that you enjoyed your stay with us, especially that you had a quiet stay and found us good value for money!Thank you for sharing your experience with us, and we look forward to welcoming you back to the hotel on your next visit to Canberra! Kind regards,
6/10 Aceptable
Sam
26 dic. 2023
Don't buy breakfast option. It's not worth
Sam
Se hospedó 1 noche en diciembre de 2023
Respuesta de Matt Parkins - General Manager, el 31 dic. 2023
Hi Sam,Thank you so much for staying with us and for taking the time to provide us with your valuable feedback. I am sorry to see that your overall experience with us did not meet your expectations and am sorry to hear that you were not happy with our continental breakfast buffet.Thank you for sharing your experience with us, and we hope to be able to welcome you back to the hotel on your next visit to Canberra. Sincerely,
2/10 Terrible
Cliente verificado
Viaje de negocios
20 dic. 2023
Le gustó: Servicio y personal
No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Old building. Spiders and cockroaches in room and need pest control asap.
Cliente verificado
Se hospedó 1 noche en diciembre de 2023
Respuesta de Matt Parkins - General Manager, el 7 ene. 2024
Good afternoon,Thank you for staying with us and for taking the time to provide us with some honest and valuable feedback. My sincerest apologies that the experience did not quite meet expectations, especially that you encountered unwelcome visitors with your stay. Our pest control contractor has come out to the hotel and done thorough spraying and I'm happy to say that this issue is back under control. I do apologise though, that this has impacted your stay.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,
8/10 Bueno
Sompong
Viaje familiar
10 dic. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
convenient for parking, quiet place, safe and friendliness staff
Sompong
Se hospedó 1 noche en diciembre de 2023
Respuesta de Matt Parkins - General Manager, el 17 dic. 2023
Hi Sompong!Thank you so much for staying with us and for taking the time to provide us with such positive feedback! I am delighted to hear that you enjoyed your stay with us, especially that you found us quiet and safe. I'm also thrilled to hear that you found the parking convenient and that you liked our staff! Thank you for sharing your experience with us, and we look forward to welcoming you back to the hotel on your next visit to Canberra!Kind regards,
10/10 Excelente
Sheng
Viaje de negocios
2 dic. 2023
Le gustó: Servicio y personal
Sheng
Se hospedó 1 noche en noviembre de 2023
Respuesta de Matt Parkins - General Manager, el 10 dic. 2023
Hi Sheng!Thank you so much for staying with us and for taking the time to provide us with your wonderful feedback! I am delighted to hear that you enjoyed your stay with us - it is always a pleasure to have you stay! Thank you for sharing your experience with us, and we look forward to welcoming you back to the hotel on your next visit to Canberra! Kind regards,
8/10 Bueno
joe
29 nov. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Well located property on entrance to CBR. Small but adequate rooms with friendly staff
joe
Se hospedó 1 noche en noviembre de 2023
Respuesta de Matt Parkins - General Manager, el 9 dic. 2023
Hi Joe!Thank you so much for staying with us and for taking the time to provide us with your positive feedback. I am delighted to hear that you enjoyed your stay with us, especially that our location was suited to your needs and that you liked our friendly staff. Thank you for sharing your experience with us, and we hope to be able to welcome you back to the hotel on your next visit to Canberra. Kind regards,
6/10 Aceptable
Michael
29 nov. 2023
Michael
Se hospedó 2 noches en noviembre de 2023
Respuesta de Matt Parkins - General Manager, el 24 dic. 2023
Hi Michael,Thank you for staying with us and for taking the time to provide us with some valuable feedback. My sincerest apologies that the experience fell below your expectations. We appreciate your feedback and hope to have another opportunity to better serve you in the future,Sincerely,
8/10 Bueno
Precious Charmaine
Viaje familiar
28 nov. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
We loved the night that we stayed in Ibis budget. Although the room are small we enjoyed the bed where we slept and the room was manageable for people like us who looks for a cheap place to stay.
Precious Charmaine
Se hospedó 1 noche en noviembre de 2023
Respuesta de Matt Parkins - General Manager, el 9 dic. 2023
Hi Charmaine!Thank you so much for staying with us and for taking the time to provide us with such positive feedback! I am delighted to hear that you enjoyed your stay with us! Thank you for sharing your experience with us, and we look forward to welcoming you back to the hotel on your next visit to Canberra!Kind regards,
10/10 Excelente
Maria
20 nov. 2023
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
staff and efficiency, and a window that could be safely opened
Maria
Se hospedó 1 noche en noviembre de 2023
Respuesta de Matt Parkins - General Manager, el 25 nov. 2023
Hi Maria,Thank you so much for staying with us and for taking the time to provide us with your fantastic feedback! I am delighted to hear that you enjoyed your stay with us, especially that you liked our staff! Thank you for sharing your experience with us, and we look forward to welcoming you back to the hotel on your next visit to Canberra! Kind regards,
8/10 Bueno
Dr Donald
6 nov. 2023
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Inexpensive, clean and tidy, on the outskirts of Canberra. Front desk very helpful. Lots of parking.
Dr Donald
Se hospedó 1 noche en noviembre de 2023
Respuesta de Matt Parkins - General Manager, el 18 nov. 2023
Hi Dr Donald!Thank you so much for staying with us and for taking the time to provide us with such positive feedback! I am delighted to hear that you enjoyed your stay with us, especially that our front desk team was helpful and were able to look after you. I'm also thrilled to hear that your room was clean and tidy! Thank you for sharing your experience with us, and we look forward to welcoming you back to the hotel on your next visit to Canberra!Kind regards,
4/10 Malo
Ken
22 oct. 2023
Ken
Se hospedó 1 noche en octubre de 2023
Respuesta de Matt Parkins - General Manager, el 18 nov. 2023
Hi Ken,Thank you for staying with us and for taking the time to provide us with some honest and valuable feedback. My sincerest apologies that the experience did not quite meet expectations but hope that you had a comfortable night's sleep at a budget price.We appreciate you sharing your concerns and it is our hope to have another opportunity to better serve you in the future.Sincerely,
4/10 Malo
Ashton
Viaje en pareja
14 oct. 2023
Le gustó: Limpieza y servicio y personal
No le gustó: Servicios
Whilst the staff were friendly and helpful, the rooms were extremely small for an extended stay with no storage. The shower was in a poor state
Ashton
Se hospedó 1 noche en septiembre de 2023
Respuesta de Matt Parkins - General Manager, el 29 oct. 2023
Hi Ashton,Thank you for staying with us and for taking the time to provide us with some honest feedback. While i am thrilled to hear that our staff were friendly and helpful, I do understand where you are coming from - the rooms are definitely on the smaller side and not to everyone's taste, especially for an extended stay. If you need that little bit more space for when you next return to Canberra, may I suggest one of the three Ibis Styles properties that reside in ACT - Ibis Styles Eaglehawk, Ibis Styles Tall Trees or Ibis Styles Canberra. All three have competitive rates, but the rooms are little larger! Thank you again for sharing your experience and I hope you enjoy your next trip to Canberra. Kind regards,
2/10 Terrible
Jitana
9 oct. 2023
Jitana
Se hospedó 1 noche en octubre de 2023
Respuesta de Matt Parkins - General Manager, el 5 nov. 2023
Hi Jitana,Thank you for taking the time to tell us about your experience at the Ibis Budget Canberra. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,
10/10 Excelente
SWATHI
Viaje en grupo, Viaje familiar con niños
3 oct. 2023
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Staff is very welcoming and their service is really awesome
SWATHI
Se hospedó 1 noche en octubre de 2023
Respuesta de Matt Parkins - General Manager, el 8 oct. 2023
Hi Swathi!Thank you so much for staying with us and for taking the time to provide us with your wonderful feedback! I am delighted to hear that you enjoyed your stay with us - especially that you found our staff welcoming and awesome :) I will make sure that your feedback is passed on to the team as encouragement to keep up the great work!Thank you for sharing your experience with us, and we look forward to welcoming you back to the hotel on your next visit to Canberra! Kind regards,
10/10 Excelente
Jeffrey
3 oct. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Jeffrey
Se hospedó 1 noche en septiembre de 2023
Respuesta de Matt Parkins - General Manager, el 8 oct. 2023
Hi Jeffrey,Thank you so much for staying with us and for taking the time to provide us with your great feedback! I am delighted to hear that you enjoyed your stay with us! Thank you for sharing your experience with us, and we look forward to welcoming you back to the hotel on your next visit to Canberra! Kind regards,
10/10 Excelente
Geoffrey
2 oct. 2023
Geoffrey
Se hospedó 1 noche en octubre de 2023
Respuesta de Matt Parkins - General Manager, el 8 oct. 2023
Hi Geoffrey!Thank you so much for staying with us and for taking the time to provide us with your fantastic feedback! I am delighted to hear that you enjoyed your stay with us! Thank you for sharing your experience with us, and we look forward to welcoming you back to the hotel on your next visit to Canberra! Kind regards,
10/10 Excelente
Aaron
29 sept. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Aaron
Se hospedó 1 noche en septiembre de 2023
Respuesta de Matt Parkins - General Manager, el 8 oct. 2023
Hi Aaron,Thank you so much for staying with us and for taking the time to provide us with your fantastic feedback! I am delighted to hear that you enjoyed your stay with us! Thank you for sharing your experience with us, and we look forward to welcoming you back to the hotel on your next visit to Canberra! Kind regards,
8/10 Bueno
Gary
Viaje de negocios
29 sept. 2023
Le gustó: Limpieza y servicio y personal
No le gustó: Servicios
Great bed, quiet, the staff there are AMAZING, but for me the rooms were too small - I needed somewhere to type on my laptop.
But I highly recommend getting a toastie for a snack - $5.
Gary
Se hospedó 2 noches en septiembre de 2023
Respuesta de Matt Parkins - General Manager, el 1 oct. 2023
Hi Gary,Thank you so much for staying with us and for taking the time to provide us with your fantastic feedback! I am delighted to hear that you enjoyed your stay with us - especially that you had a great bed and that you loved our staff (and toasties!) :) I can definitely appreciate your feedback regarding the size of the rooms - they are certainly on the 'cozy' side and not suited to everyone's tastes or needs.Thank you for sharing your experience with us, and we hope to welcome you back to the hotel on your next visit to Canberra! Kind regards,
10/10 Excelente
Krishna
28 sept. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
All good
Krishna
Se hospedó 1 noche en septiembre de 2023
Respuesta de Matt Parkins - General Manager, el 8 oct. 2023
Hi Krishna!Thank you so much for staying with us and for taking the time to provide us with your wonderful feedback! I am delighted to hear that you enjoyed your stay with us! Thank you for sharing your experience with us, and we look forward to welcoming you back to the hotel on your next visit to Canberra! Kind regards,
6/10 Aceptable
Gigi
27 sept. 2023
Gigi
Se hospedó 1 noche en septiembre de 2023
Respuesta de Matt Parkins - General Manager, el 29 oct. 2023
Hi Gigi,Thank you so much for staying with us and for taking the time to provide us with your valuable feedback. I am happy to hear that for the most part you enjoyed your stay with us, though am sorry to see that your overall experience with us did not meet your expectations. Thank you for sharing your experience with us, and we hope to be able to welcome you back to the hotel on your next visit to Canberra. Kind regards,
8/10 Bueno
Jennifer
26 sept. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Jennifer
Se hospedó 2 noches en septiembre de 2023
Respuesta de Matt Parkins - General Manager, el 1 oct. 2023
Hi Jennifer,Thank you so much for staying with us and for taking the time to provide us with your wonderful feedback! I am delighted to hear that you enjoyed your stay with us! Thank you for sharing your experience with us, and we look forward to welcoming you back to the hotel on your next visit to Canberra! Kind regards,
10/10 Excelente
Sheng
25 sept. 2023
Sheng
Se hospedó 1 noche en septiembre de 2023
Respuesta de Matt Parkins - General Manager, el 1 oct. 2023
Hi Sheng,Thank you so much for staying with us and for taking the time to provide us with your wonderful feedback! I am delighted to hear that you enjoyed your stay with us - it is always a pleasure to have you stay! Thank you for sharing your experience with us, and we look forward to welcoming you back to the hotel on your next visit to Canberra! Kind regards,
8/10 Bueno
Ronald
25 sept. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Ronald
Se hospedó 1 noche en septiembre de 2023
Respuesta de Matt Parkins - General Manager, el 1 oct. 2023
Hi Ronald,Thank you so much for staying with us and for taking the time to provide us with such positive feedback! I am delighted to hear that you enjoyed your stay with us! Thank you for sharing your experience with us, and we look forward to welcoming you back to the hotel on your next visit to Canberra!Kind regards,
10/10 Excelente
Tanielu
Viaje familiar con niños
21 sept. 2023
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
nil
Tanielu
Se hospedó 1 noche en septiembre de 2023
Respuesta de Matt Parkins - General Manager, el 1 oct. 2023
Hi Tanielu,Thank you so much for staying with us and for taking the time to provide us with your fantastic feedback! I am delighted to hear that you enjoyed your stay with us! Thank you for sharing your experience with us, and we look forward to welcoming you back to the hotel on your next visit to Canberra! Kind regards,
8/10 Bueno
Dale
Viaje familiar
13 sept. 2023
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Value for money
Dale
Se hospedó 2 noches en septiembre de 2023
Respuesta de Matt Parkins - General Manager, el 17 sept. 2023
Hi Dale,Thank you so much for staying with us and for taking the time to provide us with such positive feedback! I am delighted to hear that you enjoyed your stay with us! Thank you for sharing your experience with us, and we look forward to welcoming you back to the hotel on your next visit to Canberra!Kind regards,
8/10 Bueno
Samantha
11 sept. 2023
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very good
Samantha
Se hospedó 3 noches en septiembre de 2023
Respuesta de Matt Parkins - General Manager, el 17 sept. 2023
Hi Samantha!Thank you so much for staying with us and for taking the time to provide us with such positive feedback! I am delighted to hear that you enjoyed your stay with us! Thank you for sharing your experience with us, and we look forward to welcoming you back to the hotel on your next visit to Canberra!Kind regards,
10/10 Excelente
Richard
9 sept. 2023
Le gustó: Servicio y personal
Basic accommodation. The floor in front of the toilet gets wet when you have a shower. Excellent staff.
Richard
Se hospedó 1 noche en septiembre de 2023
Respuesta de Matt Parkins - General Manager, el 17 sept. 2023
Hi Richard,Thank you so much for staying with us and for taking the time to provide us with your fantastic feedback. I am delighted to hear that you enjoyed your stay with us and liked our friendly staff. Thank you for sharing your experience with us, and we hope to be able to welcome you back to the hotel on your next visit to Canberra. Kind regards,
8/10 Bueno
Phillip
7 sept. 2023
Phillip
Se hospedó 1 noche en septiembre de 2023
Respuesta de Matt Parkins - General Manager, el 1 oct. 2023
Hi Phillip!Thank you so much for staying with us and for taking the time to provide us with such positive feedback! I am delighted to hear that you enjoyed your stay with us! Thank you for sharing your experience with us, and we look forward to welcoming you back to the hotel on your next visit to Canberra!Kind regards,